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Industrials - Consulting Services - NYSE - US
$ 35.86
-2.34 %
$ 473 M
Market Cap
20.61
P/E
EARNINGS CALL TRANSCRIPT
EARNINGS CALL TRANSCRIPT 2015 - Q1
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Executives

Derek Hatch - Corporate Controller, Central Services, Finance Bob Whitman - Chairman, President and CEO Steve Young - EVP Finance, CFO, CAO Shawn Moon - EVP Global Sales and Delivery Sean Covey - EVP Global Solutions and Partnerships, Education Practice Leader.

Analysts

Jeff Martin - ROTH Capital Partners Kevin Liu - B. Riley & Company Peter Van Roden - Spitfire Capital Joe Janssen - Barrington Research.

Operator

Welcome to the First Quarter 2015 Franklin Covey Earnings Conference Call. My name is Betiva [ph] and I will be your operator for today's call. At this time, all participants are in a listen-only mode. Later we will conduct a question-and-answer session. Please note that this conference is being recorded.

I will now turn the call over to Derek Hatch, the Corporate Controller. Derek, you may begin..

Derek Hatch

Thank you, Betiva. Good afternoon, ladies and gentlemen and Happy New Year. On behalf of the Company, I’d like to welcome you to our first quarter fiscal 2015 earnings conference call this afternoon.

Before we begin, I would like to remind everybody that this presentation contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995.

Forward-looking statements are based upon management's current expectations and are subject to various risks and uncertainties, including but not limited to the ability of the company to stabilize and grow revenues, the ability of the company to hire productive sales professionals, general economic conditions, competition in the company's targeted marketplace, market acceptance of new products or services and marketing strategies, changes in the company's market share, changes in the size of the overall market for the company's products, changes in the training and spending policies of the company's clients and other factors identified and discussed in the company's most recent Annual Report on Form 10-K and other periodic reports filed with the Securities and Exchange Commission.

Many of these conditions are beyond our control or influence, any one of which may cause future results to differ materially from the company's current expectations and there can be no assurance that the company's actual future performance will meet management's expectations.

These forward-looking statements are based on management's current expectations and we undertake no obligation to update or revise these forward-looking statements to reflect events or circumstances after the date of today's presentation, except as required by law.

With that out of the way, we would like to turn the time over to our Chairman and Chief Executive Officer, Mr. Bob Whitman..

Bob Whitman

Thanks Derek. I would like to welcome everyone to the call. I appreciate you joining us. As you know in November we reported our strongest fourth quarter and fiscal year ever for our current business and we are pleased to have continued to build on that momentum in the first quarter of fiscal 2015.

With the positive momentum we continue to have in the business and the expected positive impact from our first quarter growth investment which as you know were quite front end loaded. We are very excited and confident about both the direction and performance for the business overall.

For that reason we feel confident reaffirming our previously announced annual adjusted EBITDA guidance of $37 million to $40 million for fiscal 2015. I’d like to just briefly today discuss the quarter and provide some detail and the factors that impacted the first quarter and how we expect these factors to reverse and moderate in the coming quarters.

Second, review our progress and our key growth initiatives including our sales force growth and productivity and finally address the momentum and the underpinnings of their confidence and the guidance. So first the discussion of the quarter.

We are really pleased to have achieved revenue growth of 10.3% in the first quarter getting to $47.9 million which is our highest ever first quarter revenue for the business. We were particularly pleased actually to have achieved this growth after absorbing more than $700,000 revenue impact caused by foreign exchange fluctuations.

As the foreign exchange remained neutral year-over-year revenue for the first quarter would have grown up to approximately $48.6 million which is represented growth of 12%, so we felt very good coming out of the blocks strong on top of a very strong fourth quarter. Our revenue growth also was very broad based.

As you can see in the slide three despite the negative impact of foreign exchange, revenue grew in all of the major channels both for the quarter and for the trailing four quarters including in their direct offices in the U.S. our international direct offices, national account practices and international licensee partner operations.

As you can see in slide four revenue also grew in each of our practice areas for the quarter with sales performance growing 26%, customer loyalty 16%, education 13%, execution 2% and we were also pleased that after putting disproportionate focus on launch of our re-created 7 Habits 4.0 offering in last year’s second, third and fourth quarters all of the practices in what we call the HR Suite which included our leadership trust and productivity practices achieved strong growth during the first quarter with the trust practice growing 14% and the leadership from productivity practice each growing 9%.

For the trailing four quarters, we achieved revenue growth in almost all of our practice areas as well including customer loyalty which grew 33%, education which grew 25%, sales performances grew 22% including the one quarter of that four quarter period that was impacted by the acquisition.

Execution revenue declined 1%, revenue in our HR Suite practices now grew 11% for the trailing four quarters led by 22% growth in our leadership practice reflecting successful relaunch last year of the re-created 7 Habits offering which of course impacts our productivity and trust prices during the second and third quarters.

As you -- finally you can see in the slide five, over the past five years while revenue in some quarters has grown more rapidly than in others of course we are pleased to have achieved year-over-year trailing four quarters revenue growth in every quarter and we are really pleased that this trend continued in the first quarter where trailing four quarters revenue grew 10.2%.

And you can see if you look at that left side the first quarter have gone from 122 to 144 the trailing 12 ended our first quarter against the 122 to 144 to 160, 175 190 and then to 209. So we had expect this patent to continue frankly for the hopefully for a long time in the future but certainly for this year.

Focusing on adjusted EBITDA, adjusted EBITDA for the quarter was $5.9 million. As expected this result was essentially flat with a $6 million in adjusted EBITDA we received in last year’s first quarter.

I think we felt particularly good about achieving this result after absorbing the more than $700,000 of negative foreign exchange impact on adjusted EBITDA during the quarter and our significant investments in hiring 16 new client partners during the quarter holding additional marketing overview events and investing heavily in the marketing support to support huge increase in marketing events in the second quarter While we expect foreign exchange weakness to continue to have an impact on our operations in future quarters that the current exchange rate, its impact on future quarterly results would be meaningfully less than in the first quarter.

As shown in slide six over the past five years for adjusted EBITDA in seven quarters has grown more rapidly than others and we are pleased to again to have achieved year-over-year trailing four quarters EBITDA growth in every quarter. We are pleased that this trend continued in the first quarter over trailing four quarters adjusted EBITDA grew 13%.

As expected in addition of the impact of foreign exchange, adjusted EBITDA for the quarter was impacted by two other factors who effects is expected to reverse, be eliminated or be largely offset in future quarters. We thought it might be useful to just review those factors in some detail.

The first factor is the absorption of the significant growth investments in the first quarter whose benefit is expected to be reflected in later quarters.

As you know after several years of increasing our overall level of growth investments each year, we expect actually that our level of growth investments be flat or even slightly down in fiscal 2015.

That said, you know we still invest more in the first quarter because we know that those investments that are made early will actually have a yield so in the quarter. As a result we expect high flow through of incremental revenue to increases in adjusted EBITDA in the back half of fiscal 2015.

Because we front end load our investments and hiring new client partners and making marketing investments to begin filling events for future quarters, and because our first quarter is typically not our largest revenue quarter there is a larger than proportionate share of the impact of the growth investments we make each year.

The flow through the incremental revenue related to these growth investments increases in each subsequent quarter as there is kind of you can see visually how that worked this isn’t an exact audit quality thing in slide seven.

This apparent [ph] has been actually accentuated with the growth of our education practice for almost half or even more than half of this revenue occurs in our fourth quarter the sum of which is recorded from those teachers and administrators that are out of school and are able to be trained.

Our largest incremental growth investment in the first quarter was in the hiring of 16 new client partners.

As shown in slide eight, during the first quarter after having been hired and new client partners going through training, and as focused on trailing [ph] content overview the answer to potential clients and filling his perspective business pipeline to consequently new client partners generate very little revenue during their first quarter.

Thereafter, however the gross margin contribution from the revenue they do generate increase at the point that they more than cover their cost and begin to contribute meaningfully to adjusted EBITDA. In accordance with this general model the hiring of 16 new client partners during the first quarter represented a substantial investment.

By the third and fourth quarters, however these new client partners we expect should not only cover overhead cost but make a significant positive contribution to adjusted EBITDA. The second factor impacting the first quarter was a decline in our gross margin percent during the quarter.

And as we tried to lay that out for you transparently into slide nine as you can see assuming that we had the same gross margin percentage that we had in the first quarter of fiscal 2014 but applied to 2015s revenue, our gross profit in the first quarter would have been approximately $1.9 million higher than that we actually achieved.

This decline in gross profit was not due to a change in pricing or pricing pressure, infact our sales price per menu increased 8% year-over-year during the first quarter.

Rather the changing gross margin percent during the first quarter reflected several factors impact which is expected to reverse completely, be eliminated entirely or be much less impactful for the year as a whole.

As you can also see in the slide nine, the first two of these factors had an impact on gross margin percentage but no net impact on profitability in the quarter. These were what we are -- that referring to is absorbed SG&A and mix of $560,000 and this amount simply reflects our classification of costs and cost of goods sold in SG&A.

As a note these amounts did not have any net impact on profitability.

The second item also had an impact on gross margin but no impact on adjusted EBITDA the $209,000 related to an licensee international licensee partner conference which we held in September where the cost of the conference were paid by Franklin Covey and then fully reimbursed by our international licensee partners.

This is a zero margin event, didn’t have any net impact on profitability but did affect gross margins somewhat. The items that did have any impact on adjusted EBITDA during the quarter included the other ones.

The first is increased amortization of capitalized curriculum cost of $450,000 this relates to increased amortization of capitalized curriculum development cost primarily associated with the re-created 7 Habits of Highly Effective People 4.0 curriculum which was re-launched last year.

We expect that the combination of a price increase for the 7 Habits content resulting from the termination of most of last year’s promotional pricing and a meaningful reduction and actual cost of producing the 7 Habits training materials were more than offset.

This increased amortization expense during the balance of fiscal 2015 and beyond and actually beginning in the third quarter we already had this amortization expense in last year. The next item is the delivery consultant under-utilization in Japan of $223,000.

This simply relates to under absorption of the fixed costs with our salary [ph] consultants in Japan during the first quarter. In the U.S. almost all delivery consultants are on a pay-per-day basis, whereas in Japan these training consultants are salaried.

The $223,000 in under absorption is expected to fully reverse within the fiscal 2015 as higher revenue quarters allow them more than full absorption of these consultant salaries in future period, so we think it has no net effect on gross margin during the year and can potentially actually be improved if increased the gross margin because of these fixed costs.

Finally we have had the same issue in the education coaching of $220,000.

We just contextually, our top goal as a company is to deliver quality results for our clients nowhere is this more important than in the leader in these schools where quality results means improving school culture, increasing teacher and parent satisfaction impacting student development and achievement.

So to achieve these results, we have hired some of the best talent in education to help us develop the school coaching process which is now in full implementation.

This new coaching process are receiving superb feedback and is making a big difference in the schools in which we coach, currently about 50% of all leader in these schools have a coach and our goal is to get this to 90% or higher over the next couple of years.

To achieve the results and experience, Franklin Covey education coach has assigned overseeing coach a certain number of schools through a cycle of continuous improvement during each school year. These coaching services generate kind of mid 40s gross margins during the school year in U.S. and Canada.

In a similar time however, we throughout fiscal third and fourth quarters these same coaches whose cost have been covered by the coaching contracts facilitate – help facilitate training for new leader in these school that significantly enhance margins so that for the year as a whole their weighted average gross margin contribution ends up in the mid 60s percent.

So as a consequence the lower coaching margins achieved in the first two quarters are replaced by higher margin activities in the third and fourth quarters.

So net net we what’s impacted these factors that are going to either be reversed or eliminated or offset, we expect that we don’t normally give kind of gross margin guidance but we just say that we expect overall gross profit dollars in dollar terms will increase by 10% in fiscal 2015 as a whole compared to fiscal 2014 so despite where they were in the first quarter.

Jumping now to our progress on the strategic objectives, as you know our overall strategic objectives are first to have best-in-class solutions in each of our practice areas, solutions which generate high impact is also our client, and second, to build a large and highly effective sales and delivery organization to bring these solutions to clients and perspective clients throughout the world.

We made very strong progress in each of these strategic objectives during the quarter and for the trailing four quarters. I’ll start with a brief report on our sales force growth and productivity initiative. So as many of you know we believe we have the opportunity to add many hundreds of additional client partners in the U.S.

and Canada in their direct offices in Japan, U.K. and Australia and international account practices. We believe that we can only have more than 900 client partners in the U.S. alone.

And with the current client partners account of 178 worldwide, we believe that our current goal of adding 30 net new client partners per year will give us a lot of headroom for continued and accelerating growth for many years to come.

As shown on slide 10 adding 30 net new clients partners per year in our direct offices each year for just five years and having them ramp up according to our expectations we potentially add more than a $100 million in additional revenue by the fifth year with only the first year as high as having by that time as you fully ramp up.

So we measure our progress in this initiative in three ways. Bullet point one, increase in the size of our sales force and a number of client partners net number of client partners increase from approximately 147 at this time last year to 178 client partners as is today a net increase of 31 client partners in the past 12 months.

As stated our goal is to add approximately 30 net client partners per year and we have detailed office by office hiring plans for meeting this goal in our direct offices international account practices and in both of those recently come in here we expect to have total net number of client partners to be approximately 210 by the time we report our full year fiscal results in 2015 results in November.

This group of new client partners together with the approximately 75 previously hired client partners were still in their ramp up period create both strong current revenue and the expectation of significant and better future growth has taken a ramp up over the next few years.

Second, our new client partners are ramping up according to plan and that can and they continue to be a little bit ahead of that schedule. We’ve had real success with this new group of 16 and it looks like you know they are all on or ahead of schedule for the first few months.

And they are generating revenue a little earlier in December than we might have thought so in January. Third, the productivity rate of international licensee partners also continues to increase and the partner and network continues to expand. There are a number of international licensee partners including education licensees.

There is now 57 and their productivity and strength is continuing to grow. There are opportunity for international partners to grow through adding new client partners is as attractive as it is in our direct offices and many of our international licensee partners are not consistently hiring and ramping up new client partners each year.

Now a paragraph on our progress in our quarterly results we’ve made significant progress on that over the past years and this progress continued during the first quarter and for the trailing four quarters.

Our revenue renewal rate remained very high in fiscal 2014 with approximately 90% of the revenue from fiscal 2013 repeating in 2014 and for the trailing four quarters ended our first quarter with just over 90% of our revenue from the same period last year repeated again during the trailing four quarters. Finally our outlook.

Each of our moment of indicators continues to be vey positive and the momentum in our business continues to be both strong and broad based. As shown on slide 11 our pipeline of booked days and awarded revenue which is as you know a measure of business already booked were rewarded in our five direct offices in the U.S.

and Canada and international account practices was $26.9 million into fiscal 2014 in August. This pipeline grew $5.4 million to $32.3 million at the end of the first quarter. This is a growth of 20%, it’s a [Indiscernible] government contract pipeline of days in order of revenue which represented $3.75 million of that growth.

Our perspective business pipelines which measure the amount of potential in revenue and is currently being discussed with both existing and potential clients which we track every week, every office that we practice knows how much they need to add each week in pipeline and that’s been increasing significantly during the first quarter and beyond and reach this highest level ever in our U.S.

geographic offices in their direct offices in Japan, Australia and U.K. and international account practices.

As you know these perspective business pipelines were staged earlier in our business development process in our pipeline of booked days and awarded revenue and there historically have been strong predictions of the like we staged our bookings and revenue in the coming months and quarters and has been pleased that the conversion of this large perspective business pipeline at the end of the first quarter is already begun to translate into significant new contractual bookings and revenue in our second quarter.

And then one additional piece of information on slide 12 on our marketing events, one of the most important drivers of our perspective business pipeline is a large number of live marketing overview events we hold in cities across the world in country each year.

As many of you know potential clients are invited to a two and a half hour content overview lunch in which a common business challenge such as improving executional strategy or winning customer loyalty, improving sales performance or building a winning culture is framed and a specific Franklin Covey solution category is introduced as a potential solution for that organizational problem.

Each event typically generates a significant amount of new perspective business pipeline; we’ve tracked that for years and feel like we understand what that is and a quite predictable amount of that pipe and so long as we convert it to revenue which allows us to then kind of decide how much pipeline we need to add every single week.

During fiscal 2014 we held 464 of these marketing over view events.

As you can see on slide 12, the total number of scheduled marketing over view events in fiscal 2015 has increased by 230 to almost 700, more than a 180 of these incremental events are scheduled to be held in the second and third quarters alone and so in the first quarter we made investments to start filling these events and because the events were bigger and there is a lot more events in the second quarter than there were in last year’s second quarter.

We spent a lot of money doing that, but our events are filling and we feel very good about it and we expect these events to contribute significantly to the increased pipelines which will drive accelerated revenue growth in the second, third and fourth quarters.

And so for us it’s just a decision recognizing that if we’ll invest early in both client partners and marketing we’ll then build the pipelines, have the client partners contribute during the year because if we wait till later, you know you invest too late in the marketing events that will be held in the summer when people aren’t as likely to come.

And so we’ve made the decision to double down on our first quarter.

Now we are very encouraged by the momentum we are continuing to see in the business by the continued growth in the size and productivity of our direct sales forces, by the growth in our international licensee partner operations and by the overall momentum and trajectory of their business.

As noted before, we therefore feel confident reaffirming our fiscal 2015 full year adjusted EBITDA guidance between $37 million and $40 million.

Given the significant growth in revenue achieved in last year’s second quarter in conjunction with the launch of our re-created 7 Habits offering which really pretty exceeded the expectations, we would expect substantial or we expect to increase in adjusted EBITDA for the year to occur in this year’s third and fourth quarters as we continue to build these pipelines.

One final note as we currently have access cash and expect to generate substantial additional cash between now and the end of the year and beyond we are planning to use this excess liquidity as an additional lever for creating shareholder value in various ways. So at this point, Steve is there anything you’d like to add..

Steve Young

I agree..

Bob Whitman

This would be okay. So at this we’ll now turn the time over for questions and we have the executive team members here with the exception of Sean Covey who is in the Netherlands at a conference this week. So I’ll turn it over to questions..

Operator

Great, thank you. [Operator Instructions] And our first question is going to come from Tom Mcque [ph]. Please go ahead with your question or comment..

Bob Whitman

Hey Tim..

Unidentified Analyst

Hey, this is Matt Hill in for….

Bob Whitman

Hey Matt, how are you?.

Unidentified Analyst

Fine, good thanks.

A couple of questions, the nice growth is on direct [ph] office and it was $1.6 million, just can you give any bit of size on how big that office is compared with the other international direct offices?.

Bob Whitman

Sure. First of all you know about a year and a half ago we began to maybe almost two years about a year and a half ago anyway we began to implement the same hiring and event strategies in the U.K. that we had been doing in the U.S. and do it at an accelerated level. And so the underpinnings of the growth that we achieved in the U.K.

started really in last year and then we had our best year ever in the U.K. last year that momentum continued during the first quarter. And so, so that growth was substantial and so part of the question what caused that? And I think if the other question was how did that conserve with the other offices.

Was that, did I have that right?.

Unidentified Analyst

Yes thanks..

Bob Whitman

Yes and so we had growth in the U.K. office. In Australia we were down slightly to the quarter and in Japan we were affected by the – you know we had good quarter they are continuing to launch the 7 Habits in local currency, but we’re impacted significantly by the end of valuation total revenue….

Shawn Moon

It’s about half of Japan and twice of Australia..

Bob Whitman

Yes. So the total for fiscal 2015 is fiscal 2014 Japan is around $18 million, the U.K in 2015 might be around $9 million and Australia is probably $5 million..

Unidentified Analyst

Okay, all right great.

And then with the guidance is there -- do you have any indication at this point [Indiscernible] strongly one way or another I know the range could change but is there any outlook as about which way it might be swinging and then are there any practices that their initial guidance that maybe are doing better or worse than when we had originally set that guidance..

Bob Whitman

Yes first rest of the guidance range I think we were conscious of setting that what is maybe a -- it seems like a wide range, but it really is only about a 10% range. So I think at this point saying that we feel confident in the range, we’ll probably just leave it at that right now I think it’s early after the first quarter to say where it will be.

I can tell you that our – when we sit round our table, the goal isn’t here at the bottom end of the range.

So certainly all of our thinking is to how do you plan to hit at the top end, so that anything that happens to you gives you some cushion, to help in that – we in that effort we’ve not included in that guidance assumptions about renewals of major contracts unless we know they are renewing.

We haven’t assumed big wins of contracts that have typically happened.

On the other hand, the foreign exchange devaluation has been worst than that we thought and we’re hoping that that trade – we’re thinking the trade of what we haven’t included versus things are going to happen to us that we don’t about it, will swing to the positive side for the year as a whole.

In terms of the performance, actually right now and essentially, timely we every week we have a review with every unit, a brief review with each of our major units. We’ve been doing that today.

I think here all of our units were on track have a good year, really good year, I mean, forgetting foreign exchange everybody’s plans are to grow, our each channel grew and despite foreign exchange during the first quarter every practice grew with the exception of execution which is a little anemic which relates more to a specific a couple of two specific client.

Everybody grew close to double-digit.

So I think at this point we’re feeling that – the thing that we feel generally good everybody, let’s say, that said, we have list of things that aren’t going as well ones that we feel need more help, but we have been adding that help in terms of resources that might go to an international direct office to help out and that’s really helped us in the U.K.

where we’ve got marketing resources or hiring new coaches or things to help out. But at this point we feel that the year is likely to be have broad based growth, revenue growth which occurred in the first quarter which happens for the trailing four quarters has really happened pretty much across the board for each of our operations over the years.

And so, we have – most of our time is spend on things, they aren’t going as well as we think they can, but they aren’t very many things that aren’t going quite well, I don’t know if that’s responsive, please push harder if you’d like..

Unidentified Analyst

That’s great.

And then just one final numbers and question, with the client partners, I think you’re saying 178 or…?.

Bob Whitman

Yes..

Unidentified Analyst

With the new, I think you’ve said 16 were added and during the fourth quarter you add 176 client partners and as I’ve just said timing, I was looking at the [indiscernible] so that new 16 that were added?.

Bob Whitman

Yeah. So I mean some of these numbers I probably mess up, not mess up in actual by reporting them at the time we’re actually reporting earnings versus the end of the quarters, so it might be some of that. In the first quarter we added 16. We also lost client partners to debt one to retirement.

We had one that was client -- has historically been a contract client partner who then became full time for year that went back to contracts as we don’t count and even who is still doing work for us. And we’re still flexed in that and I think there were two client partners who just didn’t make it from the prior year also.

So there’s little moving around. We can – if you’d like to we’d be happy to just reconcile, that’s one thing we reconcile every week and we can give you a clear reconciliation for any period you’d like on that matter if you’d like to go into more detail..

Unidentified Analyst

Okay. So the 16 is more of that growth additions, it’s not….

Bob Whitman

Yeah, that is a number of new client partners we hired. That just not the net number – net number added and we can you precise at the end of each quarter any period you want..

Unidentified Analyst

Okay. Got it..

Bob Whitman

But I think for us we see -- the basic idea is we’ve increased by 31 over the last 12 months net we’ve increased by 31, we expect to do roughly the same over the next 12 months and we feel like we’re in a good track of being able to handle that 30 year so net higher as the year..

Unidentified Analyst

Okay. Thank you for taking my questions..

Bob Whitman

Thanks very much for the good questions..

Operator

Thank you, Tim. Our next question is going to come from Jeff Martin from ROTH Capital Partners. Please go ahead with your questions and comments..

Jeff Martin

Thanks. Hi, Bob, hi, Steve.

Bob Whitman

Hey, Jeff, how are you doing?.

Stephen Young

Hi..

Jeff Martin

Doing well.

How are you?.

Bob Whitman

Great. Thanks..

Jeff Martin.

Bob, could you give us an update on 7 Habits conversion or something that you’ve talked about on previous quarters, be curious to hear how that’s going?.

Bob Whitman

Yeah. The 7 Habits conversions continue to go well. So we have kind of two elements to it. One, was the conversion of people who are already 7 Habits 3.0 customers and that’s what we refer to sometimes it’s the conversion of reconverting those folks over. About two-thirds of those people have converted to-date.

The ones who haven’t converting either had lots, had -- lot of inventory in 3.0 or they had build the worldwide training network around 3.0 and didn’t want to convert over into we had in every language or there maybe or they’ve trained so many, they’ve got affiliate partners that they’ve trained in it and that would be a big effort and so that other third will come in probably over the next year to 18 months, but we had a very good, the conversion of that initial group was substantial.

It drove the big results in second, third quarter.

The second part of the course of the launch is the ongoing, the 10 million managers in the United States who can make a decision about buying some training for their team even if their company hasn’t decided to do an overall initiative, and beginning even in the second quarter when we were trying to convert a lot of people we had about half of the people who came to the event season and that quarter were these new, brand new clients to the company that increased to 70 plus percent in the third quarter and to about 75% in the fourth.

We didn’t have a lot U.S. domestic events in 7 Habits this first quarter, because of the recession emphasis last year, but in the second and third quarter we’d expect that the 70% plus continues. Japan, we got after – they didn’t launch until summer. They had a very strong first quarter launch. They had a good second quarter.

About a third of our sales in Japan come through an affiliated partners, sales partner in Japan that’s happened for years and they represent a [indiscernible] of a certain number of companies and they’re now just ready to launch, among our licensee partners the events are really just starting familiar and they’ve just done translation, but generally I’d say, there’s been a tremendous response from both, both from a sales side as well as response from the customers, it’s raised the bar on their offerings.

And so, we expect – we’ve exceeded our launch expectations as we reported I think at year end doing about 21 million in their direct offices versus the high end of our expectations was in the 17 million range. So we exceeded that. We think it’s now going to settle in and it will continue to launch among our licensee partners this year.

And then the events now will just on and this now hopefully, as you saw in the first quarter really all of – two years, three years ago we launched 5 Choices, two years we launched 5 Choices. We launch Trust, re-launch Trust about three years.

What we really want to see is what happened in the first quarter is that all of them grew double-digits, now that they’ll settle in and we’ll have roughly the same number of events in each content category moving forward except in the licensees which will be – for this year we’ll be having on 7 Habits, does that helpful at all, Jeff..

Jeff Martin

Very helpful. Could you give us kind of a status report, you are doing quite a few more events this year.

How are you tracking to your schedule there? Is it a lot to handle? I would imagine close to 50% bump in the number of events, it’s not an easy thing to manage? There are certain --?.

Bob Whitman

No. It is infact – said Scott Miller, who heads our marketing to talk about the – what’s happening and how that’s going..

Scott Miller

Yeah, but I think we’re more than on track, Bob’s report said 700 I think largely end up closer to 750 this year, and I feel very confident that we’re putting a big focus on increasing our database in terms of both size and quality of prospects, we’re finding our messaging.

We’ve hired about a 20 person outbound calling team that complement both our direct mail and our email strategy, strong effort focus on our current clients to refer in other individuals in their organizations and network.

So we feel by all measures that the lighter that marketing strategy is working extremely well in all of our direct offices and now becomes the crucial part of international partner operation as well too, one of the key measures of our international partners is to put on several 100 events this year.

So from all of our signs it’s a key focus of ours, not without challenges as you say, but we felt very bullish about the quality of prospects coming in, the quality of the pipeline coming out in the conversion of revenue. So – but we’re pleased about that..

Bob Whitman

Shawn, you want to add..

Shawn Moon

Yeah, Jeff one thing I would add to that as we bring on new client partners. This is Shawn Moon. As we bring on new client partners their primarily job, their job one as part of their getting up to speed to work these events.

It becomes a very doable thing for them right out of the gates to prospect, get people to come, give them an experience in our content and then set up the opportunity for broader discussions.

And so the infrastructure with our new client partners and the addition of our new client partners actually allows us the ability to add these events in the way that we have..

Bob Whitman

Jeff, your question is really perceptive on the – this is not been an easy thing, but we started several years ago. When we knowing that these events worked, it just drove us nuts, so we had 54 events in the whole central region three years ago and our constraints were that we didn’t have a database sufficient to mail to.

We had a million names in the whole company and that’s after three years of activity on it. Today we have closer to 5 million and we’re not happy with that. We’re trying to – we figuring now.

We’re investing in names in every event, but that was wonderful thing, is whole strategy for name acquisition doing archeology digs on who it is that actually comes and buys, trying to profile those people get us which been our three-year effort getting there.

We recognize that sales people spend way too much time trying to make initial calls and people respond to their emails, so we build this calling team to which Scott referred. There has always been a major effort building the event coordinators out in the field. These are pay per day people, but still we have to get good people who represented in.

So we’d have to take years to get at the point where we felt comfortable kind of ramping this up. But because we spend the years and we’ve got great people here, that’s gone quite smoothly and – but it wasn’t significant. Yeah, we still trying fill that many additional events in Q2 certainly have the impact on Q1..

Jeff Martin

Yeah. Okay.

And then last question you refer to excess cash, historically I think you’ve mentioned over $10 million cash on the balance would be considered excess cash, how do you look at timing of cash flows this year and remind us what you share repurchase authorization is?.

Bob Whitman

Yeah. So our share repurchase authorization, couple of years ago was $10 million, now we made these acquisitions reviews most of our excess cash and completing the buyout or earn-out of Trust practice, Speed of Trust and making the acquisition of NinetyFive 5.

Their threshold was $10 million, above that, we in sort of day we have more than $10 million of cash and we have also – we didn’t at quarter end, we have big collections as expect in the course in December was our biggest collection month ever. And so, we’re above the $10 million.

We expect to be a lot above the $10 million by year end if we do something with it There are lots of choices of what you do with it, but I suspect one of those we’ll be buying back some share certainly at today’s multiples we would expect that we would be buying, taking the advantage of the chance to buy some shares..

Jeff Martin

Yeah. Okay. Thank you very much..

Bob Whitman

Thanks, Jeff, every much..

Operator

Thank you. And then our next question is going to come from Kevin Liu from B. Riley & Company.

Please go ahead with your question and comment?.

Kevin Liu

Hi guys, good afternoon..

Bob Whitman

How are you?.

Kevin Liu

Good, good. I guess first question here just looking at your international growth rate suddenly the direct business continues to grow strongly. The licensee growth is little bit more muted in the period.

So, I was wondering if that was more disproportionately hit by the FX impact you saw or if there was some factor that drove lower growth there relative to the rest of year of [indiscernible]?.

Bob Whitman

Yeah, it was actually, I mean, we had – the impact of FX hit us kind of in three ways. One is the balance sheet, so to the extent we have receivables or cash whatever you know on the balance sheet in our direct offices we got a whack there.

The other was on the actually operations which was both in our direct offices and in our international licensee partners.

So the impact international licensee partner operations was about $225,000 during the quarter, that of course effected the grow rates significantly given that these are royalties and so feed that at 225 we’d be more in the range, we expect in local currencies that we’ll grow north of 10%.

We’ll hope to find ways also with their – with new licensees that we’ve added this last year to get 10% even with the FX impact, but it did effect us in the first quarter for sure..

Kevin Liu

Got it. And you highlighted some of the issues around utilization within the quarter that I got myself correcting over the rest of the year. Education, I would assume kind of turns naturally in the fourth quarter when lot of your booked days come through, but what gives you confidence on kind of the turnaround in the Japanese operations.

Do you already see that within kind of booked days pipeline and can we see that improve as soon as the second quarter here?.

Bob Whitman

Yes. The combination, in fact we know the seasonality of Japan, our biggest quarter in Japan also turns out to be the fourth quarter, but second, third quarters tend to be bigger than our first quarter.

So some it will get absorbed in the second and third quarter, but certainly about fourth quarter it will have flipped over, it will be contributing positively. We will fully absorb their cost and have very high margin. So I think part of it just the normal seasonality.

Part of it also is that some of these consultants, I mentioned that we have this third party sales partner in Japan. They have had difficult challenges in the business, but they’ve got some new leadership there, Shawn Moon just been over met with their President. They are making big efforts on re-launch of 7 Habits.

That actually helps us because our delivery consultants also deliver all the content. These are the sales partners but we deliver there. So I think it expects some positive impact during quarter certainly by the third and fourth, it will have reverse just on seasonality alone.

But we’re also driving a lot of business, most of the consultants are 7 Habits consultants and so the launch have set ongoing launch will help accelerate that absorption, so we feel quite confident..

Shawn Moon

Yeah. And I would just add two other things, like we’re doing in the U.S. we’re continuing to hire aggressively there, so they’re going to have new client partner, they had new client partners that are being ramping. We’ll continue to do that, that’s one..

Bob Whitman

And they absorb and therefore they absorb the consultant..

Shawn Moon

Right, because more they book more consultants deliver and we are doubling the number of events that we did from last year to this year in Japan, which also drives additional days that been help the absorption of consultant cost, so the same play we’re running here, we’re running there which has impact on that absorption number..

Kevin Liu

Thanks for taking my questions..

Bob Whitman

Yeah, maybe one of the thing I just noted, maybe against few – it’s not way that for talking, but everyone is that one thing that I think is been a mistake is that we have not – our fourth quarter has been so big that we have and our big – and we always have our kick offs in the first quarter, we have not – last year we have the same number of events in the first quarter that we have in the second and third and there is no practical reason for not doing so, and so we’re already now.

We’ve identified the schedule. We could of included on that exhibit also our first quarter. Next year’s first quarter we’ll look a lot like this year’s second quarter in terms of events so that we’re absorbing more of this faster.

We’re getting out of blocks a little faster, and we would like to [indiscernible] first and second quarter be such some burden and have it all come in the third and fourth that’s maybe of interest. Thanks Kevin..

Kevin Liu

Thank you..

Operator

Thank you. Our next question is going to come from [indiscernible]. Please go ahead with your question or comment..

Unidentified Analyst

Hey, guys, Happy New Year..

Bob Whitman

Hey, guys, how you doing?.

Unidentified Analyst

Good.

So Bob, I guess a few questions have already been answered, but I was curious to hear more about the cash flows for 2015 and looking back you had some pretty heavy investments in contents and you alluded this already on the call briefly, but curious to hear what portion of EBITDA you think could flow through to cash flow and what we should expect you guys to put on the balance sheet over the course of 2015 if you can?.

Bob Whitman

Great. Steve, you want to answer that..

Steve Young

So, we’re not prepare to say exactly what we think our cash balance is going to be at the end of the year just to say that we believe is going to increase and increase quite significantly especially as compared to the increase that we’ve seen over the prior 12 months for the reasons that you mentioned.

During the last 12 months we’ve had a significant amount that we have spend. Our cash out that wouldn’t be repeated in the coming year. You mentioned the additional amount that we’ve invested in the development of 7 Habits that was several million dollars. We had a – what was reflected is a share repurchase for $4 million.

We had acquisition related earn-out payments related to acquisition that have come to an end related to the Speed of Trust. We also had a very interesting taxing that I won’t go into, but the cash was $2 million that will actual reverse in this year. We also unfortunately did not see a decrease in our day sales outstanding.

So the combination of all of that is we were generating a meaningful amount of cash and it was being consumed by these activities which we think are valuable and good activities. They are just once that won’t repeat in the coming year and that’s of course we decide to buy shares or something like that.

But as Bob said our highest collection month ever was a month of December and we expect our day sales outstanding to be similar during the year and Shawn, we expect to have enough excess cash to do anything that we can envision and choosing to do with excess cash..

Unidentified Analyst

That’s helpful.

Yeah, and the comments on a buyback are encouraging as well, I know, we were looking at some of the annual letters going back to 2006 and 2007 and right around the time of the financial crisis and Bob you kind of repeatedly talked about how there are two real levers to running the business in terms of how you think about day to day decision making to ramp client partner hiring and to meaningfully reduce the share count, it sounds like at the current valuation you’re still looking at the world through that lens, is that fair to say?.

Bob Whitman

That is correct. As you recall first, as you know well, we did the 3 million share repurchase in 2009, but then since then not done a lot, we’ve done some, but yeah, I think our due is now having the excess cash, expecting to have it – having it and expecting to have more of it.

And there maybe acquisitions that – small acquisitions from time to time, but certainly right now it appears to us that this will be a good use of cash..

Unidentified Analyst

That’s helpful.

Last question from me, if you take a long term view again, we’ve seen EBITDA margins go from low single-digit now to the teens, and where we headed over the long run, what do you feel comfortable laying out as a long term three-year out target for what sort of profitability that you think the business can achieve?.

Bob Whitman

Yeah, I mean, we’ve always said and that we would trade off increase in EBITDA margin for accelerated growth if we thought we were holding back the growth just for that reason.

But right now, we don’t feel like we’re doing that and if we’re able to full through incrementally 25% to 30% of incremental revenue to impact – increases in adjusted EBITDA of course that will continue to move it up.

We’d said a year or so ago that we thought, that in this period we get to 18% or so hitting our guidance of this year we kind of get us in that range and we think that’s probably not the of it so I suspect to continue to move toward 20 over the next few years and we’ll try to have not do that by finding ways to accelerate our growth, but it maybe just organizationally although we can say grace over will resolve and the EBITDA margins continue to increase..

Unidentified Analyst

Great, guys. Thanks so much..

Bob Whitman

Thanks so much..

Operator

Thank you [indiscernible]. And then our last question is going to come from Peter Van Roden from Spitfire Capital. Please go ahead with your questions or comments..

Peter Van Roden

Hey guys..

Bob Whitman

Hi, Peter..

Stephen Young

Hi, Peter, how are you doing?.

Peter Van Roden

Good.

Just a quick question going back to the consultant account, can you talk through kind of how we get from the 176 at the end of Q4 to 178, say us a little bit just having trouble to get that?.

Bob Whitman

Oh, thanks. Steve. .

Stephen Young

So, in the discussion we always have a number of CPs at the time that we’re talking on the webcast and then we have a number that’s a different number, at the end of the quarter that we’re reporting.

So, when we did our year -- during our year-end call as we were talking about the number of CPs we said, at that time we had a 176 I believe is right, and as of right now we have 178. So some of terminations that Bob talked about net of the adds we’ve added as -- added to since we reported.

We ended the year at more like 169 at the end of the quarter, so there was more an increase in the quarter than there is increase in the time between the two calls. So given that I think the key number is that over the last 12 months apples-to-apples in time period we’ve added 31.

And while we might have a little bit of confusion we’ll try to avoid is to whether we are talking about the quarter end we’re reporting or the time that we are reporting. I think the key thing is that we are intending apples-to-apples to add 30 net per year..

Peter Van Roden

Okay. Perfect. Thanks, guys..

Bob Whitman

Thanks very much..

Operator

Thank you. And actually we have an additional question coming from Joe Janssen from Barrington Research. Please go ahead with your question or comment..

Joe Janssen

Hey, Bob and Steve..

Bob Whitman

Hi, Joe. .

Stephen Young

Hey, Joe.

How are you doing?.

Joe Janssen

I am good. I’ll just sneak one in there real quick. I know I late in the call here. The marketing events, I am just curious, one, kind of what that number look like in 2013.

And then historically its attendance kind of growth been in line correlated to -- it’s not correlated but have you seen similar growth rate in terms of actual market event growth, or given the number in managing that process.

Are these like smaller attendants and kind of more niche, more nearly focused?.

Bob Whitman

No. They are not. In fact, well, Scott Miller….

Scott Miller

I mean there is a vast majority of events spread across our four five main practices, although we are increasing the number of events aimed at industries; for example we have an event next week in California focused on the Hi-tech sector, but generally they spread across our five main practices, is that your question?.

Bob Whitman

Well, there is also how much I think Joe let me just stay back and then….

Joe Janssen

Sure..

Bob Whitman

Let Scott to response. So one question, what was the number of events in 2013? We went to 440 and changed in 2014, I think the answer is in the low 300s in 2013 we can get you the number but it’s approximately to call it 330 or something, so we increased it some.

Second, I think what is the connection between all these events and revenue, is there a strong connection and is it getting less or we starting to have them in secondary cities more than primary cities, was that kind of adjust?.

Scott Miller

Yes, just more niche and focused. .

Bob Whitman

Yeah. They are not so much honestly. We defined an event in our minds of having 18 organizations attending on average and that’s kind of the target minimum number of organizations, which usually include something like 26 to 30 participants because some organizations bring more than one.

So that standard hasn’t changed and in fact with our author tour [ph] with launch of ‘The 4 Disciplines of Execution’ which is ongoing author tours and those tend to be bigger events. The ‘Speed of Trust’ authored tours are tend to be bigger with Stephen M.R.

Covey and we are just starting now with ‘The 5 Choices’ which we by the way we were happy to see that it rank number four on business books and we just new book ‘The 5 Choices’ to extraordinary productivity as I report yesterday that. I know I saw the report.

I can’t certify its gravity [ph] I does not, but as doing all terms of blocks in a good way, but those author tours tend to be bigger. So we actually know what we -- what we track Joe is the amount of pipeline that is added for every event.

It’s tracked that we have a DEFCON system we call it and where if X number reach out we haven’t had certain amount of pipeline, the certain amount of revenue.

We talked about we go back over and so it’s quite predictable and say, so, yeah, the accelerated – the acceleration of events we think over the revenue comes in from that event over 11 to 13 months with a big bulge in that four to seven month period.

Having these events really starts to build your pipeline but it doesn’t do it – I mean it affects in the quarter, certainly affects the quarter in the quarter, in the quarter for the quarter that affects that is certainly the next two quarters a lot.

And so as we end this up, we would expect that it starts to build the bulge where for the offices that are holding this you know they start to have a much easier time hitting their ongoing 12% revenue growth goal..

Joe Janssen

Okay, appreciate it. Thanks for the color..

Bob Whitman

Thanks Joe..

Operator

Thank you. And at this time we have no additional comments..

Bob Whitman

All right. We’ll just thank everyone very much for joining the call today. Thanks even more for your long term support and ongoing efforts on our behalf. We appreciate it and Happy New Year. Thanks..

Operator

Thank you, ladies and gentlemen. This concludes today's conference. Thank you for your participating. You may now disconnect..

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