Rachel Ceccarelli - Director, Corporate Communications Mike Durney - President & CEO Luc Grégoire - CFO.
Kara Anderson - B. Riley FBR Jafar Azmayesh - 1776 Holdings LLP.
Good morning and welcome to the DHI Group, Inc. Fourth Quarter and Full Year 2017 Financial Results Conference Call. All participants will be in listen-only mode. [Operator Instructions]. After today's presentation, there will be an opportunity to ask questions. [Operator Instructions]. Please note this event is being recorded.
I'd now like to turn the conference over to Rachel Ceccarelli, Director of Corporate Communications. Please go ahead, ma'am..
Thank you, Keith, and good morning everyone. With me on the call today is Mike Durney, President and CEO of DHI Group Inc.; and Luc Grégoire, Chief Financial Officer. This morning, we issued a press release describing the company's results for the fourth quarter and full-year of 2017.
A copy of that release can be reviewed on the company's website at dhigroupinc.com. Please note that the press release can be reviewed -- please note a presentation which will be posted after this call also available for those following the webcast.
Before I hand the call over to Mike, I'd like to note that today's call includes certain forward-looking statements, particularly statements regarding future financial and operating results of the company and its businesses.
These statements are based on management's current expectations or beliefs and are subject to uncertainty and certain changes in circumstances.
Actual results may vary materially from those expressed or implied in the statements here due to changes in economics, business, competitive, technological, and/or regulatory factors, and the planned divestitures of our non-core businesses, and the possibility that any such divestiture does not occur.
The principal risks that could cause our results to differ materially from our current expectations are detailed in the company's SEC filings, including our Annual Report on Form 10-K to be filed with the SEC next few days and Quarterly Report on Form 10-Q in the sections entitled Risk Factors, Forward-looking Statements, and Management's Discussion, Analysis of Financial Conditions and Results of Operations.
The company is under no obligation to update any forward-looking statements except where it is required by the federal securities laws. Today's call can also include certain non-GAAP financial measures, including adjusted EBITDA, and adjusted EBITDA margin.
For details on these measures, including why we use them, and reconciliations to the most comparable GAAP measures, please refer to our earnings release has been furnished to the SEC on Form which is also available on our website. And now with that, I'll turn the call over to Mike..
quality, relevance, and efficiency which everyone in the company supports through projects or individual goals. You've heard us refer to efficiency for a long time now and we added quality and relevance as important areas of distinction.
We're executing against these priorities in many cases our efforts are already bearing fruit and we're seeing early signs of success, although will take time to drive toward market adoption, but in the last 90 days we've accomplished a lot.
One example of a big win in efficiency area is the migration of our entire infrastructure to the cloud, a two-and-a-half year project that was completed in the fourth quarter with the migration of Dice. With this migration, all our core brands and corporate systems are now hosted in the cloud.
It is complex behind the scenes effort but we will see the benefits for customers and professionals with improved site speed and increased responsiveness. We're better able to deploy AB testing to improve performance and also benefit from improved SEO and site response times globally.
It also gives us flexibility to develop innovative applications to source tech talent. I'm proud the way our teams came together to accomplish this massive project and in the end it makes DHI a much more efficient and flexible company.
In the last 90 days, we launched a new Dice home page and beta, new job search and registration on eFinancialCareers, a redesigned home page on eFinancialCareers, and two new salary tools for Dice. The Dice home page has been rolled out to about 20% of our audience to-date.
We're testing the site to measure on important KPIs such as bounce rates, application rates, registrations, and more. While still early, the optimized user interface and featured editorial content tool to perform well among beta users, reducing bounce rates by 67% and improving the application rate by 18%.
eFinancialCareers officially launched a redesigned and personalized homepage. The new design leverages a relevant sanction to serve personalized content to our end users based on their behavior and use of the website.
By showing visitors tele content, financial professionals are matched with better quality jobs and content thereby helping them better manage their careers. Through 2017, applications to jobs in the homepage were up 60% compared to 2016 and engagement with our editorial content rose 7%.
This is one of the ways we are creating a better clear management experience for professionals, while delivering qualified candidates to customers. Even as careers also release improved job search and registration product based on user feedback.
The new functionality improved relevance, enhanced search terms, added location keyword and title and created more prominent place for job orders.
The fully responsive platform is so far resulted in an uptick in apply rates which will help us with better user feedback along with data on usage and metrics to be used in customer reporting down the line. We increased our marketing spend in 2017 to increase awareness and further position us as the place for tech jobs.
The tools and improvements to the overall professional experience demonstrate progress in our efforts to deepen engagement with professionals. For example, as finance professionals have engaged more content, customers have access to a more active and aware audience.
In December, Dice released two new salary tools, one for tech professionals and one for hiring Managers. The Dice Salary Predictor is available in the U.S. and UK.
Leveraging machine learning to estimate salaries based on more than 600,000 data points for tool ties together a unique combination of skills, title, and location, to reveal a predicted salary.
The public-facing tool is used for high level predictions and a sampling of the robust data that can be available with the tech professionals long into the Dice profiles paid skills and received more detailed estimates. The promotion of this began in January 2018 along with our Annual Dice Salary Survey.
We will update you on key metrics for the tool on our next quarterly call. The salary calculator for hiring managers is available in the U.S.
It uses a machine learning algorithm and predictive modeling to calculate tech salaries based on a tailor combination of attributes to help employer set budgets, recruit for candidates, and offer pay aligned with experience. Both tools bridge a gap that long exist in recruiting with pay expectations being ahead of line with market trends.
The onsite tools complement the Dice Mobile App which is over half a million downloads to-date. With more users downloading the app, we can leverage feedback to develop faster and better tools to help tech pros manage their careers.
The tech unemployment rate continues to dip below 3% which is considered full employment and employers continue to pay a premium for highly skilled tech candidates. The underlying macro professionals and fundamentals in tech remain favorable driving the need for services like ours which help connect employers with tech talent.
The limited supply of talent is even more acute amongst security clearance candidates. ClearanceJobs unique position as a matchmaker of companies to candidates with active security clearances is resulting in continued revenue growth and opportunity.
The value of the ClearanceJobs business is expected to become even more essential this year as the government takes longer and longer to approve clearances and the backlog for request continues to grow.
As tech professionals and employers continue engage with our properties, we will gain better insight into customer behavior and use this information to better advice our clients.
Our top company goal for 2017 was to return the Dice business to growth and with demand for tech growth is in our favor; we are seeing some traction in our initiatives but will take more work and more time to stabilize and reinvigorate Dice.
The API and ATS integrations are a key area where we can capitalize going forward to improve attribution and solve customer paying points. We're working with the platform which seamlessly submits job applications directly to a partners ATS.
This will increase job applications by making it easy for tech pros to apply using their Dice profile while simplifying clients' workflow and ensuring applicants are attributed to Dice, thus improving our clients return on investment.
Looking forward into the first half of 2018 as we work to reposition Dice as the go to resource to find and connect with the best talent, we have a variety of initiatives that will drive Dice forward including ongoing investment in products and marketing to raise brand awareness and deliver innovative tools to customers.
We continue to improve the overall tech talent search platform for Dice.
Aside from significant user interface improvements, we're making it easier for employers to connect with and engage potential quality tech candidates, plus we're integrating the search functionality that has proven successful with ClearanceJobs which allows hiring managers to input full job descriptions rather than keywords in a bullion search to serve ideal candidates.
We'll be rolling out the next version of our talent search in 2018 and a stronger foundation of the open web functionality married with the integrated search will ultimately create a more effective product for recruiters.
As we further drive customer performance, the key initiative of relevance positions our brands as the go to source to find and connect with the best talent. A pool of unique active professionals is just one of the KPIs which investors can use to gauge the success of our strategy.
Others we measure include new professionals using the sites, unique applicants, and new clients. We've traditionally viewed recruitment package clients as a key metric and still do today, although as our business shifts, and we test new pricing models, they are other ways to measure success which we'll communicate going forward.
Every employee at DHI is reminded of these metrics and the purpose they serve in driving performance. I'm pleased to report that the process of divesting our non-tech brands is progressing. In December, we announced the sale of Health eCareers to Everyday Health for $15 million in cash.
It's a great bid for Health eCareers business which should allow that business to thrive. We also concluded the divestiture process for BioSpace to lifescience business, by transferring ownership to the Managing Director of the business while retaining a minority equity stake.
BioSpace will operate as a standalone entity separate from DHI going forward. We're close to concluding a sale transaction for the data services division of the Rigzone business. However we have decided that a transaction with the career side of the business no longer makes sense given the improving business metrics, especially in North America.
Rigzone Careers will remain a part of DHI after the sale process for data services. There is currently strong interest in our Hcareers business and we hope to find a good home to support that brand in the near future. But if we don't, we'll prepare to keep a business that generates significant contribution margins.
Now that we have refined our business towards tech-focused score and have the organization in place, we believe the execution of our strategy will continue to improve. Before I turn it over to Luc, I want to give a quick update on the CEO search process. The board appointed a four-person committee and retained Heidrick & Struggles in the fall.
The committee has been meeting each week with Heidrick and has met a number of potential candidates, several of whom the committee remains actively engaged with. The committee members are optimistic and enthusiastic about the quality of the candidates and are making good progress on identifying the next CEO.
Our leadership team has been in place for a quarter and we're seeing great things by coming together to build great things. A highly engaged team is critical to how we operate the business and I want to thank all of our 600 plus team members around the world for their dedication and their hard work to make the business go.
And with that, I will turn it over to Luc..
Well, thank you, Mike, and good morning everybody. Today, I’ll review the key points of our fourth quarter financial performance and comment on our expectations for 2018. But before I get into our operational review, let me quickly review a number of unusual items that impacted us this quarter.
The sale of Health eCareers on December 4th for $15 million and a gain of $6.7 million which we included in other income and this period's results includes one less month of Health eCareers than last year's call. Also included in other income is a $3.3 million restitution award in the all pro related legal matter.
We incurred this quarter $2.5 million in disposition and other related costs related to our ongoing divestiture process and the implementation of our strategy.
We had many discrete items that significantly impacted and reduced our income tax rates during the quarter, including a lower taxable gain on disposition, research credits, and the reversal of tax uncertainties. My commentary today regarding year-over-year performance will exclude these items which impact comparability with prior period results.
Now onto our business review. For the fourth quarter results were consistent with our 2017 outlook that trends would improve towards the end of the year. Total revenue of $50.9 million declined 7% against last year or 4% on a comparable basis when you exclude the impact of the sale of Health eCareers in early December.
Our tech-focused segment revenue declined 5% and corporate and other revenue declined 3%. Exchange rates benefited both total company and tech-focused revenue by one percentage point this quarter. Billings for the quarter declined 1% for tech-focused and 3% for corporate and other segment.
The improvement to the rate of decline compared to earlier quarters is a combination of performance and early timing of contract renewals. Exchange had a positive impact of 1% on billings growth. Within our tech-focused segment, Dice U.S.
saw improvement to its billing trends down 8% against last year as compared to double-digit declines that we've seen in earlier quarters. ClearanceJobs had a strong finish this quarter with 25% billings growth.
The billings trends also improved eFinancialCareers with growth of 13% or 7% excluding exchange, driven by growth in Asia and the EU regions, while the UK was slightly lower than the prior year. On revenue, Dice U.S. declined 10% with recruitment package customers at 64.50%. The renewal rate of annual recruitment package customers remained at 65%.
However our dollar retention rates among renewing customers improved this quarter to a level that we haven't seen in six quarters. Average monthly revenue per customer was $1,115 and 96% of our contracts were annual, both of these in line with recent trends. Dice customers would open web access grew 51% over last year reaching 39% penetration rate.
Search API integrations increased 50% year-over-year to over 950. As Mike mentioned, we're progressing well in our product development roadmap and starting to put out some new features on Dice, while it’s still early initial results seem to be confirming we're on the right path.
Moving to eFinancialCareers revenue was flat versus prior year, but down 5% excluding foreign exchange. We saw continued Brexit related softness in the UK, albeit not as much as anticipated and had improved trends in the EU and Asia.
ClearanceJobs completed a very successful year finishing strong with Q4 revenues growing 23% year-over-year as our value proposition continues to be compelling in that very tight market. Prior to its sale, Health eCareers results for October and November were in line with the same period last year.
In the other businesses, revenue declined 3% with 2% growth for Hospitality Careers and partially offsetting a high-single-digit decline at Rigzone which is showing signs of stabilization particularly in North America which experienced 25% billings growth year-on-year this quarter.
Operating expenses before depreciation, amortization, stock-based compensation, and disposition related and other costs increased 1% even as we continue to invest in marketing and product development.
We continue to find efficiencies in our business stemming from simplified structure, productivity initiatives such as our Cloud Migration project, and from discontinuing unprofitable ventures like getTalent and our local China presence. These efficiencies have supported our increased marketing and development without unduly impairing our margins.
Adjusted EBITDA of $11.4 million for the quarter included the restitution award of $3.3 million in the all pro related legal matter, and $1.5 million of our disposition-related costs. Excluding those items, our adjusted EBITDA margin was 19%.
Depreciation and amortization expense declined $400,000 from last year, mainly due to discontinuing getTalent and some intangibles having become fully amortized. Stock-based compensation was down 3% due to forfeitures and lower grant values.
Interest expense declined 25% compared to last year due to lower debt which finished the year at half of last year's level. Our effective tax rate for the quarter was minus 4% and plus 18% for the year. This favorable rate was affected by the many discrete items in the quarter which I listed earlier. The enactment of U.S.
tax reform did not significantly impact our 2017 tax rate as the applicable rate to the deemed repatriation -- or applicable tax to deemed repatriation of overseas earnings was offset by the reduction of our deferred tax liabilities for the lower future tax rates.
Net income for the quarter was $11.8 million or $0.24 a share with a favorable impact of $0.18 from the items affecting comparability. We generated $7.2 million operating cash flow in the fourth quarter compared to $8 billion last year. The operating cash flow for this quarter includes $3.3 million of restitution awards.
This along with proceeds from the Health eCareers sale and repatriation of $8 million of overseas cash enabled us to reduce our revolver by $27 million this quarter, down to $42 million.
Deferred revenue at the end of the year was $84 million which is down $1 million from the prior year, but up nearly $2 million excluding the impact of the Health eCareers divestiture as longer average contract terms mitigated the impact of slightly lower billings.
Looking ahead at 2018, we anticipate continued strength in the tech-recruiting market with similar competitive dynamics. We're still assessing the impact of the new revenue recognition accounting principles but don't expect these to significantly impact the results upon adoption.
This year, either for reported revenues or the requirement to capitalize a portion of our commission to expenses, we'll be providing more detail on this transition in our upcoming Form 10-K filing.
We've began 2018 with a more focused organization and clarity of mission to develop solutions that addresses the unmet needs of the tech professionals and recruiters.
The early results are encouraging and continued development, together with sustained marketing and an intensified sales effort should start showing improvements and are translated this year. Based on what we're currently seeing, we expect modest improvement to the Dice U.S. rate of revenue decline as experienced in the fourth quarter of 2017.
Billing strength should start improving later in the year and continue through 2019. We expect ClearanceJobs customers will continue to value our product in the very tight clear professional market and are planning on continued revenue growth although not at the current level of over 20%.
For eFinancialCareers, we expect revenues to be in line with 2017 as Brexit headwinds are offset by opportunities we see for growth in Asia and the EU.
Excluding items that impact comparability, we expect to hold 2018 adjusted EBITDA margin percentages in line with 2017, while maintaining our current marketing and product development intensity and focusing on efficiency and simplifying our organization.
Using our fourth quarter 2017 expenses as a baseline adjusted for the divestitures, we expect a double-digit percentage increase in product development and to maintain sales and marketing flat against 2017. Cost of revenue and general administrative costs will decline in 2018, driven by efficiencies that we're achieving in those areas.
And please refer to our Investor Relations website for historical P&L's for the divested businesses of Health eCareers and BioSpace.
Below the line, depreciation and amortization should decrease modestly as the impact of implementing our product roadmap is offset by reduced capital spending to Cloud Migration, getTalent, and divested non-tech businesses. Interest expense should also decline due to a lower average debt balance and continued paydown of our revolver.
The tax rate should be approximately 25% benefiting from the 14 percentage point reduction coming from tax reform. Share counts should increase a few percentage points during the year from employee stock compensation.
In the near-term, we plan to continue applying free cash flow to reduce our revolving debt, maintaining our liquidity reserves as we continue to position ourselves for returning the business to growth. We'll continue to evaluate this policy as we progress down our strategic path.
To recap, we started seeing some improvement on the top-line rate of decline through the second half of 2017 and based on what we're currently seeing 2018 top-line trends should be similar to the fourth quarter of 2017. While we have conviction that our strategic initiatives will be effective, we remain prudent in our capital allocation.
We're already seeing progress along our tech-focused strategy and we're keenly focused on preserving profitability. As always, I thank you for your interest and now I will turn the call back over to Mike..
Okay, thanks, Luc, and thanks again to everybody for listening.
I know, I said earlier that we have the team in place and I think given the performance of the business at the end of last year, with having the senior team in place, and credit to the employees who have worked on the businesses that we have been divesting to continue those business going and the employees in the tech-focused business, many of them have new roles in the organization.
I think the fruits of that in the fourth quarter and the beginning of 2018 have been pretty significant and I think the team is excited about where we're headed. And so with that, we'll turn it over to questions..
Thank you. At this time, we will now begin the question-and-answer session. [Operator Instructions]. And the first question comes from Kara Anderson with B. Riley FBR..
Just a little housekeeping, did you say what revenue -- the revenue decline looks like excluding health care and FX?.
The revenue decline excluding yes I did. It was one point coming off of --.
Sorry that was one point for the FX and what was the health care impact?.
Give me a second..
Okay..
So it's 4% on a comparable basis when you exclude Health eCareers. And there's 1% helping it, so that's 5% decline..
Got it. Thank you.
And then, can you elaborate on the decision to sell the data services piece of Rigzone by retaining the careers services piece? And why that makes sense with your tech-first strategy?.
Sure. So I think the data services business, we've always liked that business but it really is the farthest of field from what we do. We acquired it, when we acquired Rigzone. In the first place there was a fair amount of interest in that business because it's so discrete; and it fits nicely into potential acquirers' portfolio.
So in the end, we thought it was easier to sell them separately. On the careers business, we had a number of indications but they really didn't value what we think is the potential of that business, as the market starts to turn and we actually have started to see a turn in that business certainly more so in North America than outside North America.
So while from a tech-first standpoint, it doesn't fit nicely, it is the closest to the tech-first strategy of the businesses we decided to divest because there's a fair amount of technology roles embedded in the Rigzone business, in energy, generally. So that's why we decided to keep it, it's just we see a turn coming and we want to ride the turn..
So just for clarification, is the intention to keep it indefinitely or you think that you will look to sell it down the road may be as things turn a little bit?.
I think the intention is to keep it indefinitely as indefinitely is used broadly which means you never know in the future, but the intention is to keep it now..
Got it.
And then recognizing that downloads are growing for the Dice App, can you speak to the utilization of that app and whether you find that an important metric?.
Yes. The utilization has grown; it has grown slower than the download growth. But we really haven't pushed from a marketing standpoint the usage as we developed more and more tools and we gather more and more data. So I think going forward, you'll hear more specifically around the metrics not only of downloads but also usage of the service..
And then I guess last one from me is on the recruitment package customers, what are the reasons you're hearing that people are leaving or cancelling their package and whether or not those are just moving to a different pricing model, could you comment on that?.
Sure. So we hear a variety of reasons. The most common when we actually survey customers leaving us is no need but we certainly know that no need is a broader sense.
I think the most common reason is that many of our customers or most of our customers have needs that are broader than tech and many of the ones that choose not to renew with us decide to consolidate their spending with others who are broader. So we tend to have higher renewal rates.
I'm sure this is no surprise but have higher renewal rates on customers who deep focuses tech as opposed to those who have broader needs. But I think over time, as we develop more tools that are tech specific, the value to them -- to customers will be somewhat unique as compared to what journalists can provide..
Thank you. And the next question comes from Jafar Azmayesh from 1776 Holdings LLP..
Good morning. A few questions from me.
The first one what was the getTalent spend in 2017 and what are the China savings?.
So the getTalent spend in the first half of 2017 from an operating standpoint was probably about $2 million plus CapEx which was probably a million or so using round numbers. So that's through August when we decided to get out of that business. And China is -- the net loss on China was several hundred thousand dollars a year.
So what we've done is we moved the caring -- taken care of those customers to Hong Kong.
So there is a number of customers that we now can serve because we don't operate in China, we don't have a license to operator in China but there are number of those customers that we have saved and continue to serve out of Hong Kong because they have services that they can provide outside Mainland, China.
So it was a couple of hundred thousand dollars of annual loss..
Got it.
The BioSpace losses now if I'm understanding this correctly shifts off of our books and what were those losses last year?.
It's around a $1 million; we have the details on the website. So, yes, that that business is now transferred to the management team of BioSpace and so we don't have that anymore as of January 31st..
Okay. And you're forecasting flat EBITDA margins flat next year. You also mentioned you're changing accounting policies for reasons hopefully that will be detailed in the 10-K where you're capitalizing items like commissions.
So in essence you're forecasting down EBITDA margins on a apples-to-apples basis; is that correct?.
That's correct. And we're not changing our policies just to be clear. There is a new accounting principle that comes into effect for all companies January 1st that specifies or prescribes more how to recognize revenue, it doesn't change our revenues very much.
It will impact a bit on the commissions initially as we adopt because you're deferring -- you’re deferring commissions over the contract life or over the customer life if it’s a new customer but you’re also catching up, you’re taking previous expenses and capitalizing those at the start of the year.
So there’s going to be in and out that we’re still evaluating. So we’ve kept that out of what we’ve talked about this morning, certainly not our choice..
Got it. And then with regards to the debt paydown, so now we're at about $29 million net debt against $49 million of EBITDA.
Can you shed light on what the liquidity prices is that you guys are seeing that we're not seeing and what if any conversations you’ve been having around retiring for instance a third of the equity could have been retired this year well within your credit agreement and it shows in the paydown debt.
Can you help us understand what the liquidity danger or crisis is that we're not seeing in our --.
Yes. I don’t think we’re managing a -- we’re seeing a crisis. I think we’re being prudent in applying the result, we want to make sure we have all that we need to support the strategy and the improvement of the business and in the meantime we can reduce our loan which is a revolver loan, so that liquidity remains for us.
So we're basically keeping our reserves for pushing our strategy. But to be clear, there is no liquidity crisis, we're profitable business, have a strong balance sheet, just being prudent managers..
Okay. You have $159 capacity, which I understand take all of it down but there is still plenty of room on it to do whatever it is you need to do to support this strategy unless there is a major acquisition which you stated numerous times is not on the payroll? So that argument is difficult to wrap head around in any regards.
In your clearance business, can you talk about it sounds like a strong franchise, can you talk about what you've done in terms of pricing there, have you taken significant pricing gains year-over-year or quarter-over-quarter in any sense?.
Yes. We certainly have -- we have pushed pricing up and the business continues to grow at a tremendous rate and we think about continuing to grow maybe not at the same rate it has.
But there is a balance that we manage, all the time we spend a fair amount of time on this, as the government slows to a crawl, the approval process there are fewer and fewer new candidates that are entered into the pool because there is just a limitation, we’ve talked about this all the time that it’s an interesting business and that both supply and demand is driven by the same entity which is the U.S.
Government.
So we are pretty cautious about pushing pricing too high given the fact that the government is restricting how many new candidates we get and to extend the people pay more and more for the service and don’t see newer candidates at the same rate they did before because the government is restricting who they give security clearance to, we have to find that balance.
And some would say, it’s a good problem to have I think we believe it’s a pretty good problem to have, but it is -- there is a supply demand imbalance in security clearance and we have to manage it.
So the simple answer is yes, we have pushed our pricing but we are very sensitive to pushing pricing too high when because the government restrictions on clearance is we can’t provide more candidates..
Thank you. And as there are no more questions at the present time, I would like to turn the call over Rachel Ceccarelli for any closing comments..
Hi, thank you, Keith. We appreciate your interest in DHI Group and if you have any follow-up questions, you can call Investor Relations at (212) 448-4181 or email ir@dhigroupinc.com. Thanks everyone..
Thank you. The conference has now concluded. Thank you for attending today's presentation. You may now disconnect..