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EARNINGS CALL TRANSCRIPT
EARNINGS CALL TRANSCRIPT 2015 - Q4
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Executives

Steve Iaco - IR Bob Sulentic - President and CEO Jim Groch - CFO Gil Borok - Deputy CFO and Chief Accounting Officer.

Analysts

Anthony Paolone - JP Morgan Brad Burke - Goldman Sachs David Ridley-Lane - Bank of America/Merrill Lynch Brandon Dobell - William Blair Mitch Germain - JMP Securities.

Operator

Greetings, and welcome to the CBRE Fourth Quarter Earnings Conference Call. At this time, all participants are in a listen-only mode, and a brief question-and-answer session will follow the formal presentation [Operator Instructions]. As a reminder, this conference is being recorded.

I would now like to turn the conference over to your host Steve Iaco with Investor Relations. Thank you, Mr. Iaco. You may now begin..

Steve Iaco

Thank you and welcome to CBRE's fourth quarter 2015 earnings conference call. Earlier today, we issued a press release announcing our financial results for the quarter and full year. This release is posted on the homepage of our website, CBRE.com. This conference call is being webcast through the Investor Relations section of our website.

You can also find there a presentation slide deck, which you can use to follow along with our prepared remarks. An audio archive of the webcast will be posted to the website later today and a transcript of our call will be posted tomorrow. Now, please turn to the slide labeled forward-looking statements.

This presentation contains statements that are forward-looking within the meaning of the Private Securities Litigation Reform Act of 1995. These include statements regarding CBRE's future growth momentum, operations, business outlook, financial performance, market share, earnings and adjusted EPS expectations for 2016.

These statements should be considered to be estimates only and actual results may ultimately differ from these estimates. Except to the extent required by securities laws, we undertake no obligation to update or publicly revise any of the forward-looking statements we may make today.

For a full discussion of the risks and other factors that may impact any forward-looking statements, please refer to our fourth quarter earnings report filed on Form 8-K, our quarterly reports on Form 10-Q for the quarter ended September 30, 2015, and our most recent Annual Report on Form 10-K.

These reports are filed with the SEC and are available at sec.gov. During this presentation, we may make certain statements that refer to non-GAAP financial measures as defined by SEC regulations. Where required by these regulations, we have provided reconciliations of these measures to what we believe are the most directly comparable GAAP measures.

These reconciliations together with the explanation of these measures can be found within the appendix of this presentation. Please turn to slide 3. Participating on our call today are Bob Sulentic, our President and Chief Executive Officer, Jim Groch, our CFO and Gil Borok, our Deputy CFO and Chief Accounting Officer.

Please turn to Slide 4 as I turn the call over to Bob..

Bob Sulentic

Thank you Steve and good morning everyone. 2015 was another year of exceptional performance for CBRE, and this strong performance continued through the fourth quarter. For both period, we set new company records for revenue and adjusted earnings and drove double-digit growth.

We are the first firm in our sector to exceed $10 billion in revenue and $1.4 million in normalized EBITDA, and we obtained these milestones while making strategic gains across CBRE. Notably, our occupier outsourcing business is materially stronger with the acquisition of the Global Workplace Solutions business.

We have an unrivaled ability to self-perform facilities management services around the world. In capital markets, we made market share gains around the globe. We acquired nine leading companies in 2015, enhancing our capabilities in energy management, retail data analytics, capital markets and consulting.

We had our third straight year of outsized recruiting gains as hundreds of new senior brokerage and capital markets professionals net of departures elected to join our team. The average production of people joining our team is three times higher than those who leave.

We opened our 30th new state-of-the-art alternative workplace office, providing our people with a collaborative and innovative work environment. Finally, we ended the year with a balance sheet that is stronger than at any time in recent history, highlighted by investment grade credit ratings.

We thank our more than 70,000 employees for an excellent year in 2015 and for their commitment to our clients. Now Jim will take you through our results in greater detail..

Jim Groch

Thank you, Bob. Please turn to slide 5, as you’ve seen in our press release, CBRE’s growth in 2015 was outstanding. Revenue rose 20% to 10.9 billion, fee revenue increased 14% to 7.7 billion, normalized EBITDA rose 21% to 1.4 billion, and adjusted EPS was up 22% to $2.05 a share.

Profitability was strong with an 18.3% normalized EBITDA margin on fee revenue in 2015 of approximately 110 basis points from 2014. This performance was achieved in spite of significant headwinds from currency movements.

Our three regional service segments achieved a 27% increase in normalized EBITDA with a margin on fee revenue of 16.5%, up 100 basis points for the year.

Bob mentioned the strength of our balance sheet, despite investing approximately 1.6 billion in nine acquisitions during the year, we ended 2015 with no outstanding borrowings on our 2.6 billion revolving credit facility, 470 million of available cash and short term investments and net debt of just under 1.6 times normalized EBITDA.

Please turn to slide 6, for a look at full year revenue growth by line of business. Our businesses continue to exhibit excellent broad based momentum in 2015.

Revenue from contractual sources totaled 6 billion; contractual fee revenue was 2.9 billion, up 29% in local currency or 14% without the contributions from the acquired Global Workplace Solutions business. Leasing surpassed 2.5 billion of global revenue of 11% in local currency.

The capital markets business, property sales and mortgage services exceeded 2.1 billion in revenue and achieved 20% growth in local currency. The multi-year shift towards a more stable, recurring business mix continued in 2015. Contractual fee revenue plus leasing which is largely recurring totaled 70%.

Please turn to slide 7; where we will shift our attention from the full year to a review of our financial performance in Q4. Revenue and adjusted earnings growth for the quarter was very strong. Fee revenue improved 23% in local currency and 10% without the contribution from the acquired Global Workplace Solutions business.

This growth was achieved on top of an exceptionally strong Q4 2014, when revenue increased 28% versus Q4 2013. Normalized EBITDA for the quarter totaled 518 million, a 26% increase from last year’s Q4, or 31% increase in local currency. Our profit margin also improved significantly.

At 20.3%, our normalized EBITDA margin on fee revenue increased 130 basis points over prior year Q4. Adjusted earnings per share increased 19% to $0.81 for the quarter. Q4 2015 normalized EBITDA reflects the following adjustments. 26 million of carried interest expense, which we will recognize in future period, when we record, associated revenue.

This aligns the timing of expense and revenue recognition. 24 million of integration cost related to the acquisition of Global Workplace Solutions, and 40 million incurred to eliminate cost to enhance margins going forward. Please turn to slide 8, where we will review Q4 results for our three regional services segments all in local currency.

Fee revenue increased 17% in the Americas as every business line exhibited growth. In the EMEA fee revenue improved 36% as we saw healthy gains across the region particularly in Germany, the Netherlands, Spain, Switzerland and the United Kingdom. In Asia Pacific, fee revenue rose 27% with Australia, Greater China and India setting the pace for growth.

Absent the contributions from the acquired Global Workplace Solutions business, fee revenue rose 9% in the Americas, 12% in EMEA and 11% in Asia Pacific. Normalized EBITDA increased 9% for the Americas, 45% for EMEA and 24% for Asia Pacific. Q4 normalized EBITDA margin on fee revenue for the three regions combined was 16.3%.

Please turn to slide 9 for a review of the performance of our major global lines of business in Q4. All percentage increases are in local currency. For the company as a whole, contractual fee revenue plus leasing, which is largely recurring totaled 73% of fee revenue for the quarter.

Occupier outsourcing fee revenue more than doubled with the acquisition of Global Workplace Solutions. Excluding contributions from this acquisition, occupier outsourcing continued to exhibit strong double-digit growth with a 19% increase in fee revenue.

Asset services has a strong quarter, fee revenues increased 12% with notable growth in EMEA and the Americas. Investment management also had a strong quarter, revenue rose 22% driven by carried interest on property dispositions, reflecting strong returns generated for fund investors. Our valuations business grew revenue 9%.

Leasing revenue rose 8% globally. This was muted by 4% growth in the United States, which reflects a solid performance on top of an exceptionally strong 28% year-over-year increase in the fourth quarter of 2014.

Global growth and leasing was paced by a 22% increase in Europe, notably France and the United Kingdom as well as strong contributions from Canada and Mexico. Our Capital markets business remained highly active globally, although growth rate slowed from earlier in the year.

Global property sales rose 7% after accounting for the decline in market volumes in the United Kingdom. The global growth rate in Q4 excluding the United Kingdom was 13%. Investor interest in the United Kingdom remained strong with Cap rate stable and rental rates increasing in Q4.

But we are seeing capital migrate to Continental Europe, as local economies there strengthened and property yields are higher. In the United States, our sales revenues grew 10% as we once again gained significant market share according to RCA.

Commercial mortgage services revenue increased 6%, as expected gains from mortgage servicing rights with the US government sponsored enterprises were flat as the agencies reached the regulatory caps on their lending. However loan originations were higher with banks, conduits and other debt capital sources.

Our global loan servicing portfolio totaled a 135 billion at year end. Please turn to slide 10, regarding our occupier outsourcing business, which is reported within the three regional services segment. Even without the benefit of the acquired Global Workplace Solutions business, 2015 was a record year in terms of occupier outsourcing contracts.

We brought onboard more new clients and importantly expanded our services scope for more existing clients than ever before. In addition we continue to make meaningful inroads in Europe and Asia, as well as in key verticals like healthcare, datacenters and life sciences.

Feedback from our clients has exceeded our expectations and we are on course to materially complete client facing integration activities over the next 60 days. Please turn to slide 11, regarding our global investment management segment.

Revenue rose 22% in local currency and normalized EBITDA nearly doubled, fueled by 30 million of carried interest tied to significant returns for our clients on property dispositions. The strong performance of our investment programs relative to industry benchmarks continues to help us attract capital. New equity commitments totaled 7 billion in 2015.

In Q4, assets under management grew 3 billion to 89 billion after a 1.1 billion drag from currency movement. For the year, AUM was up 1.9 billion in local currency but down 1.6 billion when converted in to US dollars. Please turn to slide 12, regarding our development services segment.

As anticipated development services had a very strong quarter, several large asset sales resulted in EBITDA of nearly 75 million for Q4. Development projects in process totaled 6.7 billion at year-end 2015, up 1.3 billion from 2014. The pipeline inventory totaled 3.6 billion down 0.4 billion as projects converted to in-process. Please turn to slide 13.

I will conclude my remarks by reiterating three points that highlight the financial strength of the business. Normalized EBITDA was up 21% for the year and 26% for the quarter. We achieved a margin on fee revenue of 18.3% for the year and our available liquidity exceeds $3 billion.

Now please turn to slide 14, as I turn the call back to Bob for closing remarks. .

Bob Sulentic

Thanks Jim. From all you’ve heard today, it should be clear that CBRE has a sustainable competitive advantage. Our leading global brand and strong culture help us to attract and keep tremendous talent and highly desirable clients.

Investments in our platform especially in technology and data analytics are helping our people to create more value for these clients. Our revenue base is more stable and stickier than ever before. For 2016, we expect occupier outsourcing to continue its track record at strong performance.

We anticipate low double-digit revenue growth this year before the contributions from the acquired Global Workplace Solutions business. Leasing revenue should increase at a high-single digit rate, as we continue to gain market share.

Our capital markets businesses which consist of property sales and mortgage services are most influenced by the financial markets and volumes can be hard to predict quarter-to-quarter.

However, we believe that the strong fundamentals and the value that real estate offers relative to other asset classes will continue to draw global capital to real estate in 2016. We estimate our capital markets revenue will grow the rate in the mid-to-high single digits.

Normalized EBITDA from our combined principal businesses, global investment management and development services is anticipated to be flat to slightly down in 2016, reflecting a very strong 2015.

The shift to a more stable recurring business mix will continue as our financial results include a full year contribution from the acquired Global Workplace Solutions business. Even with this shift in business mix in 2016, we expect our industry leading margin on fee revenue to approximately 17%.

While we are mindful of concerns about China’s slowing growth and the effect of lower oil prices, fundamentals in our sector remain on solid footing. We are positioned for another strong year in 2016, but are maintaining flexibility in case the economy weakens.

Our outlook is based on economist consensus view that the global economy will maintain its modest rate of growth in 2016. We anticipate double-digit growth again this year, supported by continued gains in market share and expect to achieve adjusted earnings per share in the range of $2.27 to $2.37 for 2016.

This equates to a growth rate of 13% at the midpoint of our guidance. With that operator, we’ll open the line for questions. .

Operator

[Operator Instructions] our first question today comes from the line of Anthony Paolone with JP Morgan. Please proceed with your questions. .

Anthony Paolone - JP Morgan

My first question is just to try to understand in 2015 can you tell us what the EBITDA was for things like promotes and gains and incentive fees and so forth, because it’s a little tough to tie kind of where that shows up in revenue or equity and income and then the adjustments to match expenses that.

So do you have just an EBITDA number for those items in ’15?.

Gil Borok

Hi Anthony its Gil. We’re not going disclose an EBITDA number, but I can tell you that in terms of the gains that being they were mostly attributable to development that were exposed to equity earnings and the carried interest flows through revenue..

Anthony Paolone - JP Morgan

Okay, so then if I could see what those are and for 2016 then in your guidance, am I reading this right, that you have that same level of those items in ’16 or no. .

Jim Groch

Anthony this is Jim Groch. As we said that we expect for the year that it will be flat to down slightly combined for those two businesses which would include any promote income. And then also in the investment management slide, you can see we breakout promote revenue for that business, so that you can see that separately.

And the Anthony I would also just highlight for you that, if you’re trying to get to kind of the underlying performance of the three regional services businesses, the performance in Q4 and for the year for the three regional services businesses was very strong.

So EBITDA in the three regional service businesses which would not include development or investment management was up 19% in local currency for the quarter, 14% in USD. .

Anthony Paolone - JP Morgan

And then how do we think of the impact of currency in your 2016 guidance right now.

Like how do you guys think about that [dead] end?.

Jim Groch

We can’t forecast obviously gains and losses for hedging positions because the currencies will determine that for us as we see movement throughout the year. So there’s a good bit headwind already baked in to our forecast. As you know the dollar strengthened throughout the year and we don’t have any hedging gains in our guidance. .

Anthony Paolone - JP Morgan

And then Bob you mentioned maintaining flexibility if the economy weakens, so just wondering if you can elaborate what that means? Is that built in to your guidance or does that mean that you’re prepared to cost? So just trying to understand what type of process is there?.

Bob Sulentic

Well part of that comment was related to the broader range than we normally provide. We normally as you know Anthony provide a nickel range, and we’ve provided a dime range this year for earnings.

And then as it relates to the ongoing operations of our business, we make choices about growth based, an investment based on how we see the year unfold, as you would expect us to do. So that’s really what we’re talking about there. .

Anthony Paolone - JP Morgan

And then as of now and then just think about your outlook, you mentioned using your guide posters as economist views, just curiously if anything has changed since your business review day in November in terms of how you’re seeing clients behave or seeing demand either regionally or by business segments, if that’s decelerated, stayed about the same or just how you’re feeling about that outside of perhaps maybe what the economists are calling for.

.

Bob Sulentic

No, outside of what the economists are talking about, what we are seeing with our clients is what you see in the guidance we gave by line of business. It’s an active market place for what we do. We are a month in to the year and it’s the slowest month of the year, so you can’t draw any conclusions.

We’ve reflected what we believe kind of the collective view of our people and our people on the streets so to speak and our research people and our economist think and that’s all wound up in the guidance we gave by line of business..

Operator

Our next question comes from the line of Brad Burke with Goldman Sachs. Please go ahead with your questions. .

Brad Burke - Goldman Sachs

I was hoping may be spent some more time just talking about the durability of your business as it stands currently in the event of an economic downturn considering what we’re all seeing in public equity markets and headlines over the last few months.

May be you can give us some metrics to think about on how your business would perform if we were to have a recession and how that compares with what we saw during the last recession. .

Jim Groch

Well as you know the business is a dramatically different business than existed back in say 2006 or ’07 before the last recession.

Capital markets which is the piece with more variability is more economically sensitive as a much smaller part of the yield for all business, the contractual revenues in particular, asset management and facility management generally are either stable or in the case of asset services counter cyclical make up a much, much larger percentage of the business and that’s growing and will continue to grow as the acquisition shows up in our full year numbers.

So I think the business is just a different business than existed at that time. And the other comment I would make is our balance sheet is dramatically different balance sheet than existed at that time. We have enormous liquidity; we have very, very small amounts of maturities coming out for the next several years.

So we are nicely poised to take advantage of opportunities. There are parts of our business that will be impacted if we go in to a recession, but overall I think we’ll see tremendous opportunities to take advantage of as well. .

Brad Burke - Goldman Sachs

And may be talking about the opportunities since M&A has been such a focus, can you talk about the flexibility you’re looking to maintain does that imply potential slowdown in incremental M&A activity and also when you look at M&A targets, are you seeing any of the weakness that we’re seeing in the public equity markets begin to be reflected and the private M&A multiples that you would be looking at..

Bob Sulentic

Yeah Brad, this is Bob. When we talk about the opportunities, we are going to see in a downturn and how we are positioned relative to the last cycle, as Jim said not only is our balance sheet dramatically more compelling.

We’ve made a lot of investments in our business that make this a better place for people to come to, infill acquisitions want to be here more, brokers want to be here more because of the way we can support them through the capabilities we have, and as a result when you’re thinking of downturn, not only will we have the financial dry powder to invest, we’ll have a platform that will be more attractive to different types of targets, people and businesses, and that proposition we think is really exciting for our company.

.

Brad Burke - Goldman Sachs

Okay and just a touch on incremental M&A at this point would fulfill any acquisitions, would we expect you to continue to pace that we’ve seen over the course of 2015. .

Bob Sulentic

I think we’re just going to have to see how that plays out. We continue to be very disciplined, we do still have a nice strong volume of infill M&A, as strong as we’ve seen in the past. But we are selective around [fit] and we’re very careful around pricing..

Brad Burke - Goldman Sachs

And somewhat related to that, are you able to say with the balance sheet at 1.6 times EBITDA now, what the guidance range that you have given today would imply for year-end 2016 leverage levels. .

Bob Sulentic

We’re not going to give a specific number on that, but you know the amount of cash flow that we’re generating. So unless we do a large transaction in the year, it’s likely that we’ll end the year at a lower leverage rate..

Operator

Our next question comes from the line of David Ridley-Lane with Bank of America - Merrill Lynch. Please go ahead with your questions. .

David Ridley-Lane - Bank of America/Merrill Lynch

So there’s been some surveys about tightening underwriting standards on commercial real estate loans, and some new risk retention regulations coming in fact later this year that may reduce CMBS issuance.

I’m just wondering, are you seeing sort of similar trends in your commercial debt markets and what would you expect the impact to be on the capital markets business in 2016 from that..

Jim Groch

I’d start by saying the impact from anything that we are aware of is baked in to our guidance. And I’d also comment that we believe real estate offers compelling value today relative to other asset classes and capital flows in to real estate from enormously varied range of investment types and vehicles.

And just the strength of the fundamentals in the sector and the value that’s embedded in that asset class and what we’ve seen in the market and performance in Q4 leaves us feeling fairly optimistic about the strength of the sector. .

David Ridley-Lane - Bank of America/Merrill Lynch

Sure. And then I’m a little bit surprised on the commentary that the two principle businesses could be flat in terms of EBITDA contribution in ’16. Are there specific funds that have come into maturity or in development projects that are nearing sales that give you pretty good visibility and confidence in that projection. .

Bob Sulentic

David we do have good visibility in to those businesses and the reason we’re projecting flat to slightly down is because we had a particularly good fourth quarter this year.

And so we could be surprised as we were by the time we get to next year, but we have in both of those businesses, we have things going on that make us think we’ll do similarly to what we did this year which would be good performance. .

David Ridley-Lane - Bank of America/Merrill Lynch

And last one from me, the publicly traded REIT index have moved down, wondering if you’ve seen a widening out in the private market for bid ask spreads in the capital markets business most recently here in January. .

Jim Groch

What I would say on that, the best day probably is just the cap rates where deals are closing and cap rates have either been flat or improved a bit i.e. cap rates if your seller cap rates have come down. So we’re not seeing that. .

Operator

Our next question comes from the line of Brandon Dobell with William Blair. Please proceed with your question..

Brandon Dobell - William Blair

May be a little color on how closely tied the leasing business is becoming to the Occupier Outsourcing and asset services, maybe from a couple point of view, one, how much of leasing revenues in ’15 have some connection to either tight or loose from the Occupier and asset contracts.

How should we think about that number progressing in ’16? And from a contribution point of view, given your comments on how leasing growth here looks in to ’16, and how much variability around that growth rate could come from what happens with the Occupier Outsourcing and asset services connection with leasing. .

Jim Groch

Hi Brandon this is Jim. I think our strength in the Occupier Outsourcing business supports our ability to gain market share in the Occupier leasing side of the business. And that’s really the impact.

As we expand contractual relationships with clients on a multi-product outsourcing basis, that business becomes stickier, actually contractual in many cases and you see our market share improving and it’s just one of the factors that supports our market share gains in the leasing business..

Brandon Dobell - William Blair

Any sense of how headcount growth looked ’15 versus ’14 in leasing in particular but also across capital markets?.

Jim Groch

Brandon we won’t be giving specific numbers, but we had a third straight of very, very strong gains associated with recruiting in both the capital market side as we call the brokerage side or leasing side to the tune of hundreds of brokers net.

The other thing that’s really important there is, that the average production and we do track this quite closely. The average production of the people we’re bring on is three times the average production of the brokerage that are exiting, and sometimes you’ll read in the market place or hear a story about a CBRE broker that landed somewhere else.

We have close tabs on those ins and outs, and not only is the headcount up pretty materially, but the average production per producer coming in is very strong. .

Brandon Dobell - William Blair

And then either for Jim or Gil, you guys talked about the cost containment expenses, I think it was a $40 million number in the quarter. What is actually expected to keep going, is that related to GWS or is it something separate. Just want to get a sense of what that is and how we should think about it this year. .

Jim Groch

Sure. Late in the second half of last year, we started looking around in our business as we’d almost doubled the size of the company in four years. And as we get more granular looking at the margins in the company and in businesses around the world, we started to focus more on businesses that have margins that we felt should be higher than they were.

And that’s been our focus and that’s what those charges are. So while we grew headcount quite a bit in the business, we did have material number of folks that we let go to make businesses more efficient, where we just felt the businesses were underperforming. And probably we’ll be continuing to look for those opportunities throughout the year. .

Brandon Dobell - William Blair

Was that or will it be concentrated in a particular geography or service line?.

Jim Groch

No, we are looking everywhere. As you know we get pretty granular down at the markets and submarkets around the world by lines of business.

So it’s a global initiative to be particularly focused on businesses that just may not have received as much attention in this perhaps they should have received at a time where we’ve just been growing the business so much. .

Brandon Dobell - William Blair

And final one from me, your expectations for synergies or growth from GWS compared to the prior expectations that you guys have put out around the time of the acquisitions, how you think about that, either contribution or impacting ’16 versus your prior thoughts. .

Jim Groch

No change to our prior guidance. I think we’re very much on track with the guidance we’ve given..

Operator

Our next question comes from the line of Mitch Germain with JMP Securities. Please proceed with your question..

Mitch Germain - JMP Securities

Bob you talked about the addition of several hundred net producers. I guess I am just curious, I couldn’t understand from your commentary in terms of your sentiments towards recruiting going in to 2016. Is it just as strong or has it come down a bit here. .

Bob Sulentic

Here’s how we think about that. Every year we have targets Mitch and we have a very active program with our leaders around the world. And when I say leaders around the world, not just at the high level, but all the way in to the local markets to recruit. We will have that again this year, the last three years we’ve exceeded our going in expectations.

We will pursue an aggressive path this year, and as the year unfolds we’ll determine what we actually do. One of the things I will say is, that there’s been some foolish deals made in all three regions of the world in recruiting.

We will not participate in that activity, we’ll be very careful on an individual by individual basis to make sure anybody we bring on, we bring on a basis that works obviously for them, but also for our company and we’ll see how the market place for recruiting unfolds during the year.

But going in we expect to have an aggressive program again this year. .

Mitch Germain - JMP Securities

And then just what’s your thoughts regarding capital markets, your guidance kind of mid to high-single digit.

Is there a way to think about how you’re looking at that on a regional basis?.

Jim Groch

I think the only comment we make on a regional basis is that we expect Asia Pacific region to be softer, although let’s say in the rage of plus or minus flat, relative to the Americas and Europe where we expect it to be stronger. The other comment I would make is just Asia is obviously a pretty small part of our business in the capital market side..

Mitch Germain - JMP Securities

Understood.

How’s the integration going at point? I know you updated us at the investor day, but just curious, as we sit here in the start of February?.

Bob Sulentic

The big thing I’d point to there Mitch is our people and our clients. It’s going quite well with our clients and the single most probably satisfying part of this whole combination is that our people and the legacy GWS people are really quite excited about what the combined business has to offer.

So it’s going well with our clients, it’s going well with our people and Jim already commented on the financial side of things as expected. .

Mitch Germain - JMP Securities

How does the cross-sell of services, I mean what’s the timing on when you could start to unlock some of those ancillary revenues?.

Bob Sulentic

Our position on that hasn’t changed. It hasn’t been even six months yet and so our total focus is on transitioning those accounts, transitioning the people related to the accounts and doing a great job for the clients.

And if we do that, we’re going to have lots of cross-sell opportunities because those are big, big names obviously in the corporate world and they have a lot of real estate needs and we think there will be opportunity out there, but we’re not handicapping what that will be.

We’re simply focused on doing a great job for them, under the assumption that that will be rewarded when it happens. .

Operator

Our next question comes from the line of Anthony Paolone with JP Morgan. Please go ahead with your question..

Anthony Paolone - JP Morgan

Just a few follow-ups. Can you put any parameters around investment sales and how much of that revenue comes from say smaller building sales, whatever that breakpoint may be in your view versus say the more core major assets and the more institutional realm? Just trying to understand where the revenue comes from there. .

Jim Groch

Anthony we don’t break that out, we do have substantial businesses both ends of the spectrum and in the middle, and by the way, both ends and the middle are all growing. But we do not break that out. .

Anthony Paolone - JP Morgan

And so I guess going down the path in my mind thinking about CMBS spreads widening and the liquidity there getting more difficult, do you see that putting pressure on perhaps the lower end of that spectrum at all or is that not something you guys believe is going to play out. .

Jim Groch

We don’t see that having a big impact, they’re just enough varied sources of capital and enough interest in the sector that we don’t think that will have a big impact. .

Anthony Paolone - JP Morgan

And then in Europe, it seems like there’s been this divergence between what’s happen on the sales side and the leasing side.

How do you think that plays out in the next few quarters?.

Jim Groch

It’s a little hard to say because it’s also varying perhaps from market to market. So, the UK on the sales side has been incredibly strong, for a number years volume was down significantly in the quarter and the cap rates were lower i.e. improved if you’re a seller in the quarter and rental rates rose in Q4 in the UK from Q3.

So the fundamentals of the market are really strong, and I think capital tends to get ahead of the fundamentals. So the investors are smart and they’re looking ahead and I think we’re now finally seeing the fundamentals begin to improve in a material way on the leasing side.

But that in and of itself is positive for the capital side as well, so I think it’s playing out in a way that feels rational. Couldn’t comment more than that..

Anthony Paolone - JP Morgan

And then with regards to the more one-time in nature items like the business initiatives and the deal related costs. I know those are tough to predict, but you had a lot of them in the quarter.

Does that come down in the next few quarters or do you expect an elevated level of those types of adjustments because of some of the reviews of the businesses that you mentioned earlier..

Jim Groch

We’re not predicting any specific numbers on that front. I will tell you that we’re very careful about numbers that we normalize, so we’re always cutting, we’re always attentive cost structure and we’re always trimming a little here or there and we don’t normalize for that activity.

We don’t even normalize for one-time cost on most of our infill acquisitions.

So we try to be prudent around how we think about and deal with one-time cost and even now as we’re going through with some more material cost reduction program, where it does make sense to normalize out some of these costs so people have a real understanding of the underlying business. Even in that process, we’re being very careful.

We really let someone go because of underperformance to not count that cost or any cost that might be attributed to that, because those aren’t more permanent reductions. So I think you can feel comfortable as an investor that we’re attentive to trying to be thoughtful about that.

And if you see more one-time cost, it will be because we found opportunities to increase margins and businesses and there’s some real costs associated with it. .

Anthony Paolone - JP Morgan

Okay, and as you guys go through this review and look at the cost structure, you know in the last downturn I think I don’t remember exactly what the number was, but I think it went in to the hundreds of millions of dollars that you guys pulled out of the system.

Do you think that there is things of that magnitude that are going to emerge or do you feel like you’re going in to ’16 with just much leaner business than perhaps in hindsight you had going in to the last downturn. .

Bob Sulentic

Anthony this is nothing remotely like that. The cost we cut in the fourth quarter in the program we’re working with, is as Jim said, it’s not the routine ongoing shedding of cost here and there in the business. It was a meaningful cost cutting effort, but it is not in the same league with what we did in ’07-’08, I guess in ’08 and’09.

Nothing like that, the business is generally lean. Look we’ve grown for several years and as Jim said, we’ve doubled the business over the last four years and we’ve been focused on offense and we found there were some opportunities so we got after it in a meaningful way. But it’s not what you remember from before. .

Jim Groch

Yeah, and Anthony just to put that in to perspective the cost cutting, the charge there its less than a half of 1% of our cost structure. So the business is much, much larger and the cost cuts are much, much smaller. I think we are still in a growth mode.

We’re just looking more granularly at individual businesses that are underperforming relative to expectations. So our expectations - and that we’re just trying to be thoughtful business managers as we do that. .

Operator

There are no additional questions at this time. Mr.

Sulentic, would you like to make any closing remarks?.

Bob Sulentic

Thanks to everybody for being with us, and we’ll talk you again at the end of the first quarter. .

Operator

Thank you. This concludes today’s teleconference. You may disconnect your lines at this time. We thank you for your participation..

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