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EARNINGS CALL TRANSCRIPT
EARNINGS CALL TRANSCRIPT 2023 - Q2
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Peter Nyquist

during today's presentation, we will make forward-looking statements. These statements are based on our current expectations and certain planning assumptions, which are subject to risks and uncertainties. The actual results may differ materially due to factors mentioned in today's press release and discussed in this conference call.

We encourage you to read about these risks and uncertainties in the earnings report as well as in the annual report. With that said, I would like to leave the word to you, Börje. So please, Börje..

Borje Ekholm President, Chief Executive Officer, Head of Segment Enterprise & Director

the first one to bolster our leadership in mobile networks; second is to grow our Enterprise business; and thirdly, drive a cultural transformation of the company. Mobile networks continues to be the bedrock of Ericsson.

With about half of the world's 5G traffic outside of China carried through our radios, we are a leader in the market, And we remain fully focused on continuing to strengthen this leadership position.

In parallel, we're using our expertise in advanced cellular networks to expand into the fast-growing enterprise market and that will substantially increase our addressable market, diversify our portfolio and puts us on a higher growth trajectory.

In our platform business, we're developing new ways to monetize 5G's unique features like speed, latency, et cetera. Operators and enterprises are showing great interest in this area and it will allow them to differentiate their offerings and start to develop completely new use cases.

We're also continuing our relentless focus on enhancing our compliance program to make sure that it's fully embedded throughout the company. With that, let me now go through some of the key takeaways from the quarter. As we've said before, 2023 is a choppy year and Q2 developed much in line with our expectations and what we have said to the market.

We continued to execute with discipline and focus. Our overall sales declined by 9%. The decline in Networks was partially offset by organic growth in Cloud Software and Services and a 20% organic growth in Enterprises. The EBITA margin, excluding restructuring charges, was 5.7%. In Networks, India continued its strong development and network rollout.

And by delivering a record build-out, we now have the leading market share in India as well.

As expected, we saw a softening in other markets, primarily front-running 5G markets and that includes, of course, North America, and that's something that we have discussed with you before as well where we see the build-out pace being moderated, but we also see customer inventory levels being rebalanced.

And despite this big mix shift between our geographies, we could deliver a Networks gross margin of over 39%. In Cloud Software and Services, we continued to execute on our revised strategy to reach profitability, and we are on track to reach at least breakeven for the full year.

In Enterprise, we saw a strong growth in Enterprise Wireless Solutions, and we're also happy to see a positive EBITA in Global Communications Platform. And we saw sales from Vonage current communications APIs offerings to grow by 19%. And you all know the importance of IPR for our -- or to reach our long-term financial targets.

And of course, that's built upon our strong technology leadership position. And in the quarter, we were able to secure another important 5G licensing agreement with a device vendor that puts us well on track to further strengthening our IPR revenue base into 2024. We're also addressing areas that's in our control.

So when we are in the market, as we are today, that's challenging. We are intensifying our efforts on the cost-out initiatives and we are well on track to reduce our annual run rate by at least SEK 11 billion, and this will start to positively impact the P&L over the coming quarters, already now in the third quarter, but have full effect during 2024.

The overall performance in the quarter is really a testament to the underlying strength and resilience of our business and our ability to adapt and execute in a challenging macro environment. With that, let me hand over to our CFO, Carl Mellander, to really go into the numbers.

Carl?.

Carl Mellander

Thank you, Börje, and a very good morning to everyone on the call. So as you saw this morning, the results that we published came out according to our expectations and per the guidance that we had issued in connection with the first quarter report.

I'll start by having a look at the development in the different market areas and then comment on some of them, if we go to the next slide, please. So looking here at the geographies, as Börje said, we saw rapid 5G rollout in India. It's very clear. And the Network sales in India doubled year-over-year.

This resulted in an organic growth in our market area called South East Asia, Oceania and India by 71% organically year-over-year. Our strong growth in this market area partly offset the softening, as we have discussed many times, in the North American market. This was as expected.

And the decline there in North America was 42% year-over-year organically due to lower CapEx spend, as anticipated, and also reductions of customer inventory following the very high investment levels in 2021 and 2022. However, Cloud Software and Services grew 10% in the North American market area, driven by 5G.

In Europe and Latin America, which actually was the largest market area for us in terms of sales in this quarter, we saw a decline in Europe by 6% organically. But in Latin America, we recorded a growth of 3% organically mainly driven by additional 5G deployments in Brazil. And overall, this resulted in a 3% decline for the market area as a whole.

If we leave this and then zoom in on how all of this came together in the group P&L. So our reported sales in the quarter were SEK 64.4 billion. That is a decline by 9% organically due to all the reasons discussed on the previous slide. So I will not repeat that, but let me jump directly to gross margin.

Gross margin, excluding restructuring, declined by 390 basis points year-over-year to 38.3%.

And this is primarily due to the lower sales and lower gross margin in Networks due to the -- this continued change in business mix, combined with large rollout projects, which come with initially lower margins because there's a large portion of service content in those but they also improved the margins over time.

In gross margin, we also see positive impact from the increased IPR revenues. IPR revenue increased by SEK 1.7 billion year-over-year to SEK 3.2 billion in the quarter. And this increase was mainly driven by 1 contract signed in Q4 2022, but also the new licensing contracts signed in this quarter that Börje already mentioned.

So our Q2 numbers, I should say, that also include revenue for the past unlicensed quarters in accordance with this new IPR contract. Cloud Software and Services gross margin, excluding restructuring, was 33.9%.

This is a slight increase of 40 basis points year-over-year, supported by higher sales, but also improved delivery performance and the higher IPR revenues helps as well in this segment.

And then in Enterprise, gross margin, excluding restructuring, decreased to 46.3% from 52.8% And this is really due to the consolidation of Vonage into Ericsson with a lower gross margin than the remaining part of the Enterprise segment. Further down the P&L, then R&D and SG&A increased year-over-year.

And aside from the FX impact here, which stands for about 25% of the increase, this mainly comes from the addition of Vonage, but also further investments in R&D as well as go-to-market activities in Enterprise Wireless Solutions. So all in all, group EBITA margin, excluding restructuring, was 5.7%, which is again in line with our expectations.

And the year-over-year decline that you see, again, mainly impacted by lower gross income from Networks, but also the increased investments that we undertake in Enterprise and the consolidation of Vonage. Can also mention restructuring charges, SEK 3.1 billion in the quarter.

This is mainly for redundancy costs related to the cost-reduction activities. We still estimate restructuring costs to amount to SEK 7 billion for the full year.

And as a result of this amount of restructuring as well, combined with the other factors in the P&L, we reported a net loss this quarter of SEK 0.6 billion compared with net income last year of SEK 4.7 billion in the corresponding quarter.

Also want to mention that if we look on a rolling 4-quarter basis, sometimes that's a better metric, then our EBITA margin was 9.1%. And as you know, the long-term target is 15% to 18% EBITA margin. We can move to the next slide to have a look at cash flow now.

So cash flow from operating activities decreased to SEK 2.9 billion from SEK 6.3 billion, SEK 2.9 billion negative. And this is mainly due, of course, one, to lower EBIT, but also increase in working capital year-over-year.

And why did working capital increase? Well, it's primarily driven by the business mix shift, the same aspects that impact the P&L, including this very large rollout projects, which have longer order-to-cash cycles than the front-runner 5G markets have had. So this is an impact on working capital, but temporary.

And also cash flow was impacted by the payment of the fine related to the resolution with the U.S. Department of Justice of SEK 2.1 billion, which was provisioned in an earlier period but paid in the second quarter. We saw a small reduction of inventory. So that's good to see inventory coming down.

This is driven both by the components coming down and finished goods as well. And of course, this supported cash flow in itself. So a result of all of this is a free cash flow before M&A at minus SEK 5 billion.

To that, we can add M&A activities, SEK 0.9 billion, which was a result of Cradlepoint's acquisition of Ericom, which we have announced earlier. And we do that acquisition to strengthen the 5G offering in the Cradlepoint or Enterprise Wireless Solution portfolio.

Rolling 4-quarter basis, I return to that, that's on free cash flow, was SEK 6.4 billion, which corresponds to a 2.3% of net sales, again, compared to a long-term target of 9% to 12%.

And as I believe I mentioned also in the previous quarter, of course, we are not satisfied with where we are in terms of cash generation and this really remains a key focus area for us. For Q3, we don't expect significant changes in working capital.

But in the second half of 2023, we do expect a positive free cash flow before M&A with Q4 as a strong cash flow quarter in line with our historical patterns. I can only -- I also mention here that we paid out the first dividend installment in the quarter as well, amounting to totally SEK 4.6 billion.

And summing that up, closing net cash position then ended up at SEK 1.9 billion, while gross cash is at SEK 35.7 billion. So here, we continue, of course, to execute on the funding plan we had to refinance the maturities we have in the debt portfolio and add also new sources.

And among many activities in corporate finance, we have launched a commercial paper program in the quarter, and we signed an initial facility for USD 0.5 billion for general corporate purposes as well. Finally, for me, let's look at the outlook for next quarter, the third quarter 2023. A couple of items to pay attention to.

First of all, we expect gross margin for Networks to be in the range of 38% to 40% in the third quarter with very similar trends and mix as we saw in Q2. We have less IPR revenue due to catch-up revenue in Q2, but on the other hand, some support from cost-out.

OpEx, and here we exclude Vonage, typically decreases seasonally with SEK 0.7 billion from Q2 to Q3. But of course, as usual, we have large variation between quarters. We expect now cost reduction activities to start to have an effect in Q3, but still rather small but increasing over time quarter-by-quarter going forward.

It's going well in terms of executing on cost-out, and we are aiming at a run rate saving of at least SEK 11 billion by end of this year, of which 45% is related to OpEx. For Cloud Software and Services, we expect Q3 EBITA to be in line with Q2.

And we will, according to our estimate here and we're committed to that, reach at least breakeven for full year 2023. Group EBITA margin, again, excluding restructuring, of course, in Q3 is expected to be in line with or slightly better than Q2.

Again, similar trends, similar business mix, early benefits of the cost-out execution and then followed by a seasonally stronger fourth quarter. Thank you all for that. And with that, I hand it back to you, Börje..

Borje Ekholm President, Chief Executive Officer, Head of Segment Enterprise & Director

to drive technology leadership in mobile networks, expand or leverage the capabilities we have for cellular networks into expanding in the enterprise space that increases our addressable market and growth potential, and finally, to strengthen our culture.

With that, I would really like to thank all the fantastic people in Ericsson who has made this position we've achieved today possible. A big thank you to all of you. With that, back to you, Peter..

Peter Nyquist

Thank you, Börje. So it's now time for the question-and-answer session. [Operator Instructions]. If you are streaming the webcast, please mute the webcast audio whilst asking question to minimize any kind of sort of audio feedback..

A - Peter Nyquist

So our first question now comes from the line of Aleksander Peterc..

Aleksander Peterc

I will just have a first one, which is a bit dense and then a very small follow-up, if I may. So my first question is really there's a disconnect between your guidance of 15% EBITA margins in 2024 and the consensus which is currently at 11.5%.

Now the jump in EBITA that is implied in your ambition or guidance is almost SEK 20 billion now, and that's almost double your planned annual cost savings run rate, which is SEK 11 billion, some of which will already be in the '23 numbers -- already in the base.

So I'd just like to understand where exactly is consensus getting it so wrong? Is it the market mix? Do you see much more substantial growth into 2024? Where are we all getting it so badly wrong?.

Borje Ekholm President, Chief Executive Officer, Head of Segment Enterprise & Director

Maybe I can start. The fundamental premise for our targets for 2024 has been the -- what we see as a recovery in the market, and you have to factor that in. And that, to me, is of course -- it's impossible to say exact timing when that will happen. But we're very confident it will happen and that will provide basic support for the market.

Then our cost-out ambition is at least SEK 11 billion. So we should be reaching that, that will provide support. In addition, there are a couple of things, which I'm not sure is factored in. One is IPR revenues. That, we see will continue to grow into next year.

We also see that the fundamental turnaround of our Cloud Software and Services will provide a strong support next year. And we will also see some portfolio adjustments that we have already spoken about before to provide support.

So yes, we do continue to focus on reaching that target for next year and we've said we should be in the lower end of that range. We are focused on reaching that, and that's why we're trying to be as aggressive as we can on the items we can control right now..

Peter Nyquist

You had a second question, Aleksander as well, right?.

Aleksander Peterc

Yes, just a quick follow-up. I do feel that your message for the recovery has slipped by about a quarter. You mentioned before, I think in Q1, we spoke of a gradual recovery in the second half.

And now basically, third quarter is very similar to the second with a slight improvement in EBITA margins, but not that material and the real recovery is in Q4 so -- or then seriously in 2024. So can you tell us which markets are a little bit weaker than you previously thought? Is it a longer slump in the U.S.

primarily or anything else?.

Peter Nyquist

Börje?.

Borje Ekholm President, Chief Executive Officer, Head of Segment Enterprise & Director

We see overall a softer market that we've said since the end of last year. And of course, it's very hard to predict the exact timing when customers will buy. What we see is the network quality around the world, actually in many markets, starting to deteriorate. And of course, that provides the basics for the investments.

Exactly when that's going to happen, I feel that it's really in the hands of the customer. So it's in the hands of their view of capital market, their view of prospects in the business for increasing revenues, et cetera. So that's little bit difficult to say.

With our current visibility, we believe it's realistic to plan for that to happen later in 2023. Is it later or earlier than we have said before? I don't really know. If anything, probably fair to say that it's slightly later. But it's not a dramatic change in outlook that we try to say already last year.

In the end of last year, we spoke about the slower build-out pace than we expected. We spoke about the inventory adjustments our customers are making. Of course, as this quarter continues, there will be less and less of the inventory adjustments.

So that will provide a support for the market recovery and kind of looking better towards the end of the year..

Peter Nyquist

Thank you, Aleksander, for that question. So let's go to the next question, and we will see -- we'll have the next question from Francois Bouvignies from UBS..

Francois Bouvignies

I have two quick ones as well. So the first one is on -- a follow-up to Alex's question on maybe the, Börje, what you said on inventories. So you were impacted by inventories correction and you are still now in Q3.

Do you have any estimates of where we are in this inventory correction? I mean, in other words, versus a normal level at your customers, where is it now? Do you have any intelligence to provide some color around this?.

Carl Mellander

Yes. Francois, maybe I'll take that one. Yes. So we -- as you said, we saw this happening in Q1 as anticipated and also in Q2. It will continue to some extent in Q3 as well. And that's why we talk about a very similar trend and similar market mix and is part of that story, the inventory reductions.

But from that point, we also see with the visibility we have now and the customer dialogues that, that will flatten out towards the latter part of the year. And as Börje just said, this will support, of course, the overall recovery and making the second half a stronger half than the first half this year..

Francois Bouvignies

Okay. And maybe longer term, Börje, you talked about the 75% of all base stations outside China not yet updated with mid-band. And the question is not if, like you mentioned, we don't know if it will happen. But I'm questioning more the how it's going to go back up, if you like.

I mean, are we going to see a strong traction of upgrade? Or is it going to be like a very granular Phase 1 upgrade all these, the base stations, to mid-band especially in the context of current macro environment, lack of, maybe you can argue, applications.

How should we think about this pace basically of upgrades that you foresee?.

Borje Ekholm President, Chief Executive Officer, Head of Segment Enterprise & Director

Yes. The first, I think, we need to recognize that for a fully built-out 5G network, there is probably going to be a need for more sites than it was in a 4G world. So even if we benchmark to the total size of 4G base stations, we're probably going to see more sites on 5G.

And then what we see will happen is ultimately the -- when you talk about 5G from a nonstand-alone basis, you don't get access to the features that are going to be needed for future digitalization and future use cases. So if you need the ultra-low latency, higher speed capacity on demand, et cetera, you will need to get 5G stand-alone.

And that migration is really only in its early phases. So what we see will happen here is that we will start to get new use cases. It can be generative AI, but it can also be XR. And those will start to drive new type of traffic that will require the 5G to be built out. Then it's all about how you monetize that.

And that's why I want to tie it into the discussion about network APIs. We think that's going to be critical. So when you are going to call up -- so you put on your XR devices and you say, okay, now I need super low latency, and I can do that through a network API.

Then you start to drive a completely new upgrade cycle of the network, you'll drive new monetization and you drive a new way for us also to create revenues. And that's why we invest quite heavily in the network APIs. So you see that this start to come together in order to drive the network upgrades.

Then, of course, how will that exact upgrade cycle look like? Well, we do believe it's going to be a gradual build out, that it will be nationwide like it's happening in India right now. In every country, I think is borderline to unlikely to assume and I wouldn't do that.

But if you look at how you would build out a network, of course, you're going to build it out where you have customers first and then you gradually expand from there. I want to add one more thing, which I think is critical.

And if you look at fixed wireless access, so look at net broadband additions in the most developed fixed wireless access market in the world is the U.S. And actually, over the last few quarters, almost all growth in broadband connections comes from fixed wireless access.

And that's why we see that this kind of drive for cost-efficient rollout and cost-efficient deployment of broadband to the citizens of a country, fixed wireless access will play a big role. We see numbers in India being very large, and one of the operators talking about 100 million connections there.

We see those to be built out that's going to drive new revenue streams for the operators as well. So we see this build-out to happen and it's going to happen, of course, over several years..

Peter Nyquist

Thank you, Börje. Thank you, Francois, for that question. So we are now going to the next question in this Q&A session. So the next question is from Alexander Duval at Goldman Sachs..

Alexander Duval

I just had a clarification on market outlook. You're talking today about scope for gradual market recovery this year and improvements next year. Just want to understand the main factors to drive that kind of recovery.

I would note, for example, in the U.S., you talk about 50% decline in the market or at least in revenues and that's obviously one of the front-runners on 5G. One would assume that, that would be followed by other markets that are a bit further behind also declining.

So I just want to understand what would drive that improvement into next year? And then I've got a quick follow-up..

Peter Nyquist

Carl?.

Carl Mellander

Yes. I think actually Börje talked about a lot of those key drivers for exactly what you're asking about, the recovery. I mean we see data traffic growth continuing at very, very high speeds in North America and in other markets as well.

That's a key driver, of course, because for an operator to be able to deliver the customer experience that they need to, investments in the network will be required to cater for this. And 5G, of course, also happens to be the most cost-effective way of delivering those gigabytes through the networks.

But then you have the energy side and CO2 side of it as well, driving investments in more modern technology to get your energy bill down, not to mention the new applications that are coming onstream. And we have seen new XR or VR devices launched by several players now.

Of course, they will -- once they become a bigger part of the ecosystem, of course, will drive very high demands on the network. So all these fundamentals are there, and that's what we believe will drive the long-term recovery of the market..

Borje Ekholm President, Chief Executive Officer, Head of Segment Enterprise & Director

And you also have to add -- that's the long-term drivers, and those are the fundamental drivers, right? Short term, we also have the inventory adjustments, which is working its way through. The -- in several markets around the world, you saw over '21 and '22 our customers to build up inventory to manage an uncertain supply chain, call it that.

And that led them to have excessive inventory and those have been working its way through the systems over this year. So of course, those will run its course. Once they've run its course, then we're back to the fundamental drivers of the demand for CapEx. And that's why we are confident that, that will come back.

Exact timing is, of course, in the hands of customers and depends on many considerations they have to do. But ultimately, if you're going to deliver customer service, I think you, for example, you would like to have connectivity most of the time. But if you run out in a network where you have capacity constraints, you may see bars on your device.

But in reality, you have no data connectivity. That's typically when you have -- when you're starting to run out of capacity or you simply cannot make a phone call. I think in our day and age, we are not going to be happy with that and we would expect a better service as a user. And that's ultimately what's going to drive the demand..

Peter Nyquist

Thanks, Börje.

You had a second question as well, Alexander?.

Alexander Duval

Yes. Greatly appreciate the clarification. Just a quick second one. You talked in your release about the fourth quarter being seasonally strong from a margin perspective, and just wanted to understand all of the factors that feed into that.

Obviously, you talk about a RAN market, which is now weaker according to the release, both on a global basis and in North America, which is a very profitable market. But at the same time, you're talking about normal seasonality in Q3 on top line. So that would imply worse than normal seasonality in Q4.

So I just wanted to understand what are the factors that sort of give you comfort there? You just referenced, for example, the fact that there won't be as much of an adjustment in inventory. But I'm wondering if there are other factors that give you confidence..

Peter Nyquist

Carl?.

Carl Mellander

That is one, for sure, the inventory adjustments where that depletion is coming to an end and normalizing. But we see also a mix effect here in Q4. This is the traditional seasonality we see. Also, it's a better mix of business, typically in the fourth quarter. It depends on, of course, how customers -- what spending patterns customers have and so on.

But we always see that improvement in the fourth quarter. It's about how projects are concluded and how we deliver to customers to close the year. So we typically see that inventory is one thing and then the normal seasonality of our entire industry. And as long as I've been working here, we've always seen a stronger Q4 many, many years..

Peter Nyquist

Okay. Thanks. Thanks, Alex, for the question. Then we'll move further in the queue here. And I'll see -- I have the next question from Andreas Joelsson at Danske Bank..

Andreas Joelsson

Maybe a slight shift in the questions, looking into the Enterprise side. If you could explain a little bit more the reception you have got from this, the strategy that you have in this area from your customers, especially in the U.S. but also how to leverage this portfolio outside the U.S.

Any comment on pipeline and if we can expect this, the growth that you have now, to continue also for the coming quarters, that would be great..

Peter Nyquist

Börje?.

Borje Ekholm President, Chief Executive Officer, Head of Segment Enterprise & Director

Vodafone, Telefónica and Orange. We are continuing dialogue with a number of leading operators on how to establish this network API market. So when we have more development there, we will talk about it. But what we see is it's an excitement in the industry. And here, we are shaping the industry landscape by driving the whole adoption of network APIs.

And what we see here is that, that's the way network resources will be consumed in the future. They will be called up by applications and paid for through a CPaaS platform. So we're very excited about that, but it's still early in the development. So give us a few quarters here, and you will start to see some progress..

Peter Nyquist

Thanks, Börje..

Andreas Joelsson

So maybe a follow-up just on what the Chinese enterprises see in these dedicated networks as a benefit that you are not seeing outside of China.

And how can you help the enterprises seeing that benefit?.

Borje Ekholm President, Chief Executive Officer, Head of Segment Enterprise & Director

Yes. That's a great question, Andreas. As a matter of fact, what we see in China is that they are developing completely new use cases. So what is unique with cellular connectivity and 5G in particular is to get reliable, always available and secure connectivity. And that's critical in an enterprise application. So take a manufacturing site.

What we see is a full deployment of sensors. You can develop a full digital twin of the factory and basically make adjustments in the digital twin and then implement it very quickly and very flexibly. So that's one use case. Another use case that's also gaining traction is the in-line inspection.

So you actually do image processing of in-line inspection going much faster than manual and as much higher precision. Then you see more traditional use cases, connect self-guided vehicles.

And as a matter of fact, there are some front-running manufacturing sites outside of China where we see deployment of dedicated networks resulting in much higher cycle time, much reduced cycle time, speed in manufacturing goes up as well as higher quality levels.

So we're starting to see some early signs outside of China, but I will say China is ahead of the new type of applications here..

Peter Nyquist

Thanks, Börje. And thank you, Andreas, for those 2 questions. So we'll move further in the Q&A session, and we have the next question from Peter Nielsen at ABG..

Peter Nielsen

My first question relates to the Network gross margin, please. You've obviously talked -- spoken essentially about the mix impact. And with the decline in North America, growth in India, that's plain for us to see.

However, Carl has also -- as Carl said earlier, the initial phase, the ramp-up phase in India, the deployment primarily comes with low margins, which should then gradually improve as you move further in that project.

So my question is, when will we start to see the underlying margins, gross margins, in India improve and contribute, how should I say, to a better overall gross margin irrespective of the mix changes we are seeing? I.e., when will gross margins in India improve in this rollout phase? And then my second quick question is just, Carl, could you tell us what the underlying run rate in IPR revenues is now adjusted for the one-off payment in Q2, please?.

Peter Nyquist

Carl, should you....

Carl Mellander

Yes. I can start with the IPR piece so -- and will say this also. So the IPR expectation for the third quarter is somewhere between SEK 2.5 billion and SEK 2.8 billion. That's the number that we give.

And obviously, with a new signed contract, we are on our way towards this substantial growth of the IPR portfolio that we have talked about before, some SEK 12 billion, SEK 13 billion as an aim for next year, thanks to these new contracts. So SEK 2.5 billion to SEK 2.8 billion next quarter. That's where we aim..

Borje Ekholm President, Chief Executive Officer, Head of Segment Enterprise & Director

And then the gross margin question, the reality is we're going from about 35-ish percent share of North America to about a 25% share of sales. And India goes from, I believe, for....

Carl Mellander

3% to 16%..

Borje Ekholm President, Chief Executive Officer, Head of Segment Enterprise & Director

Yes, 3% to 16%. So it's a big mix shift. And we can still execute with a gross margin that's about 39% in Network. So it's -- there is a big change here in our sales mix. Of course, the details on contracts we're not going to discuss here. But we are already seeing a strengthening of the gross margin profile, delivering well according to our plans..

Peter Nyquist

Okay. Are you good with that, Peter Kurt? Okay. Thank you for that question, Peter Kurt. And we'll move to the next question. That question is from Andrew Gardiner at Citi..

Andrew Gardiner

I had another one on your visibility into the recovery that you're calling for later this year and into 2024. Yes, I hear what you're saying in terms of the need for additional deployment, mid-band coverage, networks perhaps deteriorating a bit under the traffic load. All of that sort of makes theoretical sense to me.

But I'm just wondering if you're not yet seeing it in terms of firm orders from the customers, by when would you need to in order to see a reasonable recovery in the fourth quarter? I know you don't have the longest lead times and you will have inventory on hand.

But I suppose I'm just worried that if we're here in the middle of July and you're still not seeing the firm orders coming in, are we not setting ourselves up for a risk of disappointment come sort of September and October if indeed they haven't arrived? So just what -- by when would you need to see the customers react and place the orders in order to see that 4Q recovery?.

Peter Nyquist

Börje?.

Borje Ekholm President, Chief Executive Officer, Head of Segment Enterprise & Director

Historically, when we've seen these type of market situations, it's a very short lead time. And that's why it also depends on software, can we upgrade with only software, et cetera. So it depends a lot about the specific network situation for the customer. That's why it's hard to give you a specific answer.

But at least we know from the customer discussions we're having now that a lot of the customers are starting to see deteriorating network performance that actually leads to churn. And that's why we're also confident that it will come. I can't predict exactly.

And as a matter of fact, that's why we never discuss backlog in our industry because it is a relatively short delivery cycle on those type of contracts where you buy capacity..

Peter Nyquist

Thanks, Börje.

Did you have a follow-up, Andrew?.

Andrew Gardiner

No. That's fine..

Peter Nyquist

Thank you, Andrew for that question. We will then move to the next question, and I would have Daniel Djurberg at Handelsbanken..

Daniel Djurberg

Two questions, if I may. And starting -- coming back to the market recovery and the North America again. Would it be fair to assume that this recovery that you anticipate will come back a bit earlier for some of your peers, including your neighbor issuing a profit warning today.

And is this because of it that you have more wins into the urban areas versus the rural areas that might come a bit later?.

Peter Nyquist

Börje?.

Borje Ekholm President, Chief Executive Officer, Head of Segment Enterprise & Director

I think you're better off asking our customers about that. The way -- I mean, we -- I think we started to talk about this situation in North America already in the end of last year. So it's developing a bit like we have predicted and actually assumed.

And that's why we said also early on that we need to take the cost items -- the actions on the cost side. So we have tried to -- not predict, this is a bit to exaggerate, but at least plan for this type of market situation we're seeing in North America.

Then I would also say, of course, they are going to -- they have built out networks in urban areas first. But I would also say that's where traffic growth is the fastest as well. So how that is going to ultimately pan out, I think that's a bit difficult to predict.

But what we see, and that's what gives me comfort, is that there is a need for network capacity. There is also a need to deal with the energy cost challenges that comes out. Simply you need more modern equipment to lower your energy bills for the operator. You will need more -- newer equipment to deal with the CO2 challenges and the CO2 commitments.

So ultimately, when I put that together, it gives me comfort that it will come back. If you then extrapolate to historic experience, we've seen this happen in the past. It's been tough and then a very quick recovery. So we -- does the future always look like the past? No, it doesn't.

But at least when you put all of those factors together, it's a reasonable assumption that we said already in the end of last year that we would see a recovery during the second half. And that's what we think is still a reasonable assessment. Then does it look the same for our competitor or not? I mean I don't know their business mix.

I don't know their situation. So I'll let them speak for that themselves. But from my point of view, we saw this coming and plan for it..

Daniel Djurberg

Fair enough, I agree there. And a question also, if I may, coming back to the Enterprise. And you talked about the Open Gateway initiative with your quality on demand that you showcased in Barcelona.

Is it -- have you come any further in terms of monetization and the revenue models on both things and the progress there? If you could be a little bit more specific..

Borje Ekholm President, Chief Executive Officer, Head of Segment Enterprise & Director

Yes. We continue the very deep engagement with a number of front-runner customers around the world. So we work very intensively on that. What is -- call it, one of the things that needs to happen is we need to have an abstraction layer in the network that basically allows a CPaaS to call up functionalities from the network. And that is not a surprise.

So that's -- but that's where we have a lot of work to be done. And we continue that work and that's why when we'll get the first revenues, we -- I think we have said that we should have a network API more in the market by year-end. That still would be my best estimate. Will it be Q4? Hopefully. But it could, of course, slip into early next year.

But that's the time frame we're working on. And it's a lot of groundwork that needs to happen here before we are at the situation of creating a launch. But we'll hopefully here going to come back and talk much more in detail about this towards the end of the year..

Peter Nyquist

Thanks, Börje. Thank you, Daniel. So we are actually now moving into the last question of this Q&A session and that question is from Sandeep Deshpande at JPMorgan..

Sandeep Deshpande

Can you hear me?.

Peter Nyquist

We can hear you..

Sandeep Deshpande

My question is, Börje, you talked about the buildup into an improvement in sales. And one of the points you made on the buildup of improvement is that there will need to be further densification of the base stations. Given that we are seeing that the U.S.

telcos are cutting spending at the moment, have you had conversations with them that gives you any confidence that they're going to actually densify their 5G cells going forward? And then I have one more quick follow-up on the Software business..

Borje Ekholm President, Chief Executive Officer, Head of Segment Enterprise & Director

I'm not going to go into the details about the customer engagements. But what we see is we are -- an increasing amount of discussions is on the network quality and the need for network quality. And that is what gives me the comfort that at some point in time here, we will see that recovery coming back.

And in reality, it's back to consumer satisfaction. The consumer, the user. And we often think about it as a device for a smartphone. But the reality is in the future will be many new type of applications. Enterprise applications. If it is AI use cases, they will all require connectivity and reliable -- always available connectivity.

So we see quite a lot of use cases here that will drive network traffic. So I think it is here. We're in a phase where, of course, if you're a customer, you're facing uncertainty right now. You're going to adjust accordingly.

But I'm also convinced that at the end of the day, the end user will need a certain service and that's what's going to create the market. Is it uncomfortable now? Yes, it is uncertain, right? And I think it's fair to say that. But the reality is connectivity is a need.

So if you go today to a sporting event, I don't -- as far as I know, in many parts of the world, I cannot upload a picture because it's simply capacity constraints. So we need to put more capacity in stadiums, more capacity indoors, in shopping malls, in office buildings, et cetera.

Those are massive use cases that will be deployed over the coming several years. And they will be needed in order to digitalize society, digitalize enterprises and further digitalize the consumer..

Peter Nyquist

You had a final sort of Software question, Sandeep, as well..

Sandeep Deshpande

Yes. Just a quick follow-up on your Software and Services business. Where are we now in terms of the restructuring? I mean, you've taken some charges in the first half of the year. You've seen some improvements in terms of the earnings in that business.

Have all the actions being taken and the results waiting to be seen? Or are there certain more results -- I mean, are there certain more actions need to be taken in the second half to reach your goals there?.

Carl Mellander

Yes. Sandeep, I can say, of course, actions are ongoing. We have exited from some subscale businesses, we talked about that before. We took some charges for that earlier. We are focusing on automating service delivery. We are taking out costs as part of the overall cost reduction effort.

And we have commercial discipline to make sure that the new contracts are well scoped and well priced. And all of that is happening, of course, continuously. But we see clearly that breakeven, as we've had as a target or commitment for the year, is what we reach. And we say, as you saw, at least breakeven for 2023.

Then, of course, 2024, we expect to see improved profitability coming out of all of these actions that the current leadership there in Cloud Software and Services are undertaking..

Peter Nyquist

Thank you, Sandeep. And thank you, Carl, and thank you, Börje. So we're coming to the end to this Q&A session. So I would like to thank you all for the good questions. And for those who are going on summer vacation, I wish you all a nice vacation, and we'll see each other again during autumn. So thank you, and goodbye..

Borje Ekholm President, Chief Executive Officer, Head of Segment Enterprise & Director

Thank you..

Carl Mellander

Thank you..

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