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00:08 Good evening. Thank you for attending today's Viad Corp Fourth Quarter 2021 Earnings Call. My name is Elena and I will be your moderator. All lines will be muted during the presentation portion of the call with an opportunity for questions and answers at the end.

[Operator Instructions] 00:27 I would now like to pass the conference over to our host Carrie Long. Please go ahead..

00:32 Good afternoon and thank you for joining us for Viad’s 2021 fourth quarter and full year earnings conference call. During the call, you will hear from Steve Moster, our President and CEO and President of GES; David Barry, our President of Pursuit; and Ellen Ingersoll, our Chief Financial Officer.

00:54 Certain statements made during this call, which are not historical facts, may constitute forward-looking statements.

Information concerning business and other risk factors that could cause actual results to materially differ from those in the forward-looking statements can be found in our annual, quarterly and other current reports filed with the SEC.

01:12 During the call, we'll be referring to certain non-GAAP measures, including income or loss before other items and adjusted segment EBITDA.

Important disclosures regarding these measures, including reconciliations to net loss or income attributable to Viad can be found in Table 2 of our earnings press release, which is available on our website at viad.com. 01:31 With that, I'd like to turn the call over to Steve..

01:35 Thank you, Carrie and good afternoon, everyone. Thanks for joining us. During the call, we will discuss our business performance during the 2021 fourth quarter and full year, provide some insight into the recovery of our industries and review our financial position. David will provide business updates for Pursuit shortly.

And after that I'll share some business updates for GES. Ellen will cover our financial results towards the end of the call. 01:59 Before I turn the call over to David, I'd like to thank our entire team for their remarkable job meeting the needs of our clients and guests with excellent service and operational execution this year.

I'm proud of what we've accomplished and it's very dynamic operating environment with COVID restrictions, global supply chain issues and labor shortages.

02:19 In addition to delivering extraordinary experiences for our customers as business activity accelerated, we transformed our cost structure at GES, opened three new world-class Pursuit attractions and enhanced our financial flexibility with a new credit facility that has enabled us to continue investing and exciting growth opportunities.

I'm pleased with our performance and the actions we've taken to position our company for incredible success into the future as our businesses and industries continue to recover with pent-up demand for iconic and unforgettable leisure experiences and in-person live events.

02:55 And now I'd like to turn the call over to David to discuss what's happening across Pursuit.

David?.

03:03 Thanks, Steve. Thank you all for joining us. Pursuit's recovery continues in full swing. We're pleased with how the business rebounded in 2021, and are optimistic about what lies ahead for 2022.

Before getting into the details, I'd just like to start with gratitude and recognition from my Pursuit colleagues from our frontline team members serving guests to our managers and senior leaders who worked so incredibly hard through difficult condition.

We've been living in a very fluid operating environment for 22 months and have succeeded in delivering strong guest experiences at Pursuits iconic location. 03:39 Pursuit's adjusted EBITDA increased $52.4 million improving from a loss of $9.7 million in 2020 to a positive $42.7 million in 2021.

This rebound is evidence that the world is feeling that the tourism industry is in recovery and the guest demand for high-quality experiential travel and hospitality experiences remain strong. 04:03 For the seasonally slow fourth quarter, Pursuit delivered revenue of $23.4 million compared to just $9.2 million in Q4 2020.

And we exceeded pre-pandemic 2019 fourth quarter revenue by nearly 8%, as our two new year round attraction Sky Lagoon and FlyOver Las Vegas and our new Nightrise experience at the Banff Gondola help to offset challenges driven by the pandemic, including the Omicron variant which spiked in December and adversely impacted holiday season operations.

04:36 Despite ongoing COVID-related challenges, our teams persevere, we remained open for business throughout the quarter while delivering healthy results.

In Jasper, as part of our continued Refresh, Build, Buy growth strategy, we initiated a multi-year roadmap to invest in a variety of upgrades across the lodging portfolio and the benefit of the guest experience with immediately clear. The all seven hotels are meaningful year-over-year increases and guest feedback scores.

05:01 In Banff, as testament to the quality of our experiences and the dedication of our team members, we saw record net promoter scores at several attractions including the Glacier Adventure, Glacier Skywalk and Brewster sightseeing tours.

Several of our lodging properties in Montana saw record guest feedback scores with the historic Glacier Park Lodge, Dolphin Village (ph) and West Glacier RV Park and Cabins Village all delivering new high. 05:27 Finally in Iceland, we were pleased with the success of our holiday gift tickets program at Sky Lagoon.

We sold over 29,000 holiday gift ticket packages, which equates to roughly 8% of the total Icelandic population receiving a Sky Lagoon gift products for [indiscernible]. 5:44 In terms of financial results starting with attractions.

You're all aware the international border closures remained in place well into the 2021 peak summer season, which impacted overall visitation, and despite these short-term impacts to visitation, we're very encouraged by the growth of our revenue per customer metrics.

For the year, effective ticket price or attraction ticket revenue per guests increased 11% from 2019 levels on a same-store basis, including only the attractions we had in the entirety of both years.

06:17 Attractions performance in the fourth quarter also benefited from the launch of Nightrise, a new attraction -- within an attraction at the top of the Banff Gondola.

We created this in partnership with the indigenous stoning (ph) a coordination Nightrise is a multimedia life part and sensory experience that connects the guest to the story of the land, stars and night.

Nightrise is a great example of continuous improvement, specifically, taking a great experience, like the Banff Gondola and creatively making it even better.

06:48 Launching in early December, the exciting addition of Nightrise drove a 4% increase in Q4 effective ticket price at the Gondola from 2019, while also increasing ancillary revenue yields for food and beverage and retail by 13% and 44% respectively.

In Vancouver, FlyOver Canada strong third quarter continued into Q4 as pent-up demand for the lenders in the FlyOver experience drove strong ticket sales and ancillary revenue per guest.

07:18 And as mentioned FlyOver Las Vegas on its first full quarter of operations, the lighting of Las Vegas visitors with the sensation of flying over the American Southwest and earning a rating of 4.5 out of 5 stars on both Google and TripAdvisor. Over to lodging, the hotel property saw significant year-over-year increases.

For the quarter, same-store room revenue increased 49% and RevPAR grew by 35%. 07:43 Relative to the fourth quarter of 2019 occupied rooms increased 4%. For the fourth ‘21 fiscal year, year-over-year hotel occupancy increased by 5%, rooms revenue by 109% and RevPAR by 42% on a same-store currency-adjusted basis.

As many of you know, Pursuit's attractions and lodging businesses segments are complemented by the vertical integration of food and beverage and retail offerings. What many of you may not know is that there are now 44. food and beverage businesses and 45 retail stores across Pursuit.

And as we've grown, they become meaningful contributors to revenue and EBITDA. We're constantly working to improve our menus, merchandising and the overall guest experience and are pleased with the financial growth we're seeing in these categories.

08:34 In food and beverage, we delivered revenue of approximately $29 million in 2021 for a year-over-year increase of 180%. We believe that high quality F&B is an important part of the hospitality experience whether it's that perfect cup of coffee before your morning hike or the opportunity to sit down for dinner together as a family.

And we're pleased to report the 2021 same store F&B yields at our hotels measured by revenue per occupied room increased 32% from 2019. 09:06 Guest satisfaction scores are continuing to improve in food and beverage and the best part is we get to see guest comments and rating daily.

Today in Montana, Alaska and the Banff Jasper Collection we have eight restaurants in the top five ranking on TripAdvisor in their region. And finally, we're very excited about the growth in our retail business. For 2021, we delivered retail revenue of approximately $25 million, which more than doubled from the prior year.

And as compared to 2019, retail yields increased 62% at our attraction and 70% at our lodging properties on a same store basis. 09:42 So now, let's turn our attention to the year ahead. It is clear to us based on early season booking trends in advanced reservations, people are ready to travel and will not be dissuaded from doing so.

We're confident that borders will remain open and then Pursuit will be able to welcome guests to Western Canada, Alaska, Montana, Las Vegas into Iceland throughout 2022.

While we're still early in the booking cycle lodging reservations for 2022 in Banff and Jasper are pacing ahead of the same reporting period in the prior year by 89% and 43% respectively.

And for the critical third quarter our Banff hotels are ahead of pace when compared to 2019, across the 10 portfolio, average daily rate is trending at 7.5% from 2021. 10:32 In Pursuits Glacier Park Collection, 2022 utilizing room nights on the books are pacing 32% ahead at the same time last year and 60% ahead of 2019 on a same-store basis.

Relative to the prior year, ADR growth is approximately 10%. We're also seeing healthy pacing in Alaska, with 2022 room nights up 14% compared to the same period last year and up 6% compared to the pre-pandemic 2019 levels with ADR growth of 4%. 11:01 In Iceland, inbound visitation to the country continues to grow relative to 2021 levels.

And we anticipate a stronger tourism season this summer. We're already hard at work preparing for a notable year-over-year increase in guest volumes at both FlyOver Iceland and Sky Lagoon. And as we remain steadfast in our view that’s the future for our company and our industry is bright.

We have and will continue to invest in Refresh, Build, Buy opportunities around the world. 11:31 Our plan for 2022 includes several important investments to improve the guest experience at our location.

Some examples, just to name a few include a new Mountain closer at the Golden Skybridge and Golden BC, a stunning new FlyOver film featuring the inspiring topography of the Canadian Rockies that will show in all locations and two new restaurant concepts in the Banff Jasper Collection.

11:53 Last quarter, we told you that construction had begun in the Forest Park Hotel in New 88-Room Hotel in Downtown Jasper in the heart of Jasper National Park. And today, I'm pleased to report the construction is on schedule and we are on track for an early summer opening.

We continue to see high volumes of acquisition opportunities in multiple geographies and our development team is hard at work assessing these opportunities for the next grade Pursuit experience.

12:18 In closing, I'll reiterate that we're proud of our 2021 results and are especially thankful for our 3,000 seasonal and year-end team members, they are bringing their best every day to deliver in our mission of connecting guests and staff to iconic places through unforgettable inspiring experiences.

We remain focused on the continuation of our growth trajectory to increasing the breadth and quality of our offerings, to working hard to become an employer of choice in the hospitality industry and to achieving new heights and guest satisfaction.

We're confident that we're poised to accelerate out of the pandemic, and we look forward to welcoming guests from near and far as the world more fully reopens to travel. 12:58 Steve, back to you..

13:00 Thanks, David. Now switching over to GES. 2021 was a significant turning point as the event industry reopen and activity began to accelerate during the third quarter. Along with this, we saw a steep jump in GES’ revenue. From September through December, we averaged more revenue per month than we realized during the entire first half of 2021.

Our teams effectively went from zero to 60 miles an hour with a new leaner cost structure and did a fantastic job delivering safe, extraordinary experiences for our clients.

13:34 I want to extend a big thank you to all of the GES team members who made this happen, by working diligently with lean staffing and tight schedules to support events around the world, while prudently managing our profitability. GES' finished the year with strong revenue growth.

On a sequential quarter basis, revenue grew 38% to $116 million in the fourth quarter as live event activity continue to improve.

We produced over 500 events and projects in geographies around the world, including AUSAs Annual Meeting and Expo, Process Expo, Money 2020 and hybrid events for GE Healthcare and banking software solution provider Temenos.

14:18 Some events that took place during the fourth quarter were near or above pre-pandemic levels while others remain significantly below. For events that took place, the average revenue decline was about 35% compared to pre-pandemic, which is an improvement from -- about 50% last quarter.

We believe that this is a strong indication that the recovery of live events is well underway. As revenues continue to recover to pre-pandemic levels, we are benefiting from the cost structure changes we made during the past two years.

14:53 As discussed on prior calls, we took advantage of the pause and event (ph) activity during the height of the pandemic to make transformational changes that variabilize more costs and permanently reduced fixed costs through network rationalizations, primarily as a result of these actions, we delivered a fourth quarter adjusted EBITDA margin that was comparable to the 2019 fourth quarter even though revenue was 43% lower.

These results demonstrate that our new operating model is working and especially impressive in light of the headwinds presented by labor shortages and increased transportation costs. 15:29 As compared to 2020, our fourth quarter adjusted EBITDA improved by $32.5 million.

This represents a flow through on incremental revenue of more than 20% as we carefully managed favorable costs against event activity. Our new low cost model has been tested and is proving to be successful. 15:50 Now let me pivot to talk about another area of success we're seeing in the business, brand experiences.

Earlier I mentioned events that we produce for corporate clients GE Healthcare and Temenos. These are just two great examples of the work we're doing within brand experiences. 16:06 GE Healthcare has been a client of ours for the last five years.

We recently worked with them to provide an event solution that crossed physical and digital realms to offer both in person and virtual experience. The event was attended by thousands of people and received extremely positive feedback. Temenos partnered with us to produce their 2022 sales kick-off event in Barcelona.

The event included 680 in-person attendees along with online streaming to 1,200 staff members around the globe. The event was a great success offering flexibility for the sales team able to travel in from around the globe or attend virtually with flawless event streaming.

16:51 There was an overwhelming positive feedback from both the in-person and remote attendees.

Our brand experienced team does a remarkable job delivering a broad range of unique and impactful experiences for our clients, including corporate meetings and events, digital experiences, brand and sports activations, product launches, strategic exhibition program management, corporate customer centers and consumer pop up events.

We have a significant opportunity to expand in this large fragmented market at attractive margins in our positioning GES' for ongoing success in this area by making investments to strengthen our team and go-to-market strategy approach.

With just [indiscernible] at the home of our brand experience service line, we have aggregated GES’ marketing services to create an integrated marketing agency. 17:43 Through a series of investments efficiencies and additions of talent we are creating the ability to sell marketing services horizontally across our existing clients.

And we are enhancing our breadth of services as we compete for new logos and capture incremental marketing spend across new segments of the industry such as B2C experiential activations and virtual and hybrid B2B meetings.

We have many new business wins and renewals to celebrate including a cloud B, SaaS, Fannie Mae, [indiscernible] HomeStar, national in the Indian Gaming Association and world system builder. I'm proud of our talented team across GES providing quality work an incredible service to our clients and customers.

18:33 We have a lot to be optimistic about as we enter 2022. However, the industry recovery remains dynamic. Last quarter's uncertainties from the Delta Variant have been replaced with new concerns from the Omicron Variant, which is impacting corporate travel policies and near-term business travel.

Experts are cautiously optimistic that a swift decline in Omicron cases will follow the rapid peak we are experiencing and we're starting to see this in certain places with easing of COVID restrictions and renewed demand for face to face events. We're encouraged by what we're seeing and hearing within the event industry.

While we've seen some postponements and cancellations, primarily in the first quarter, schedules for the balance of the year were quite strong and we're preparing for an acceleration of activity as we head into March.

Both organizers and exhibitors prefer to have face to face events and more are motivated to moving event rather than cancel or pivot to virtual. 19:36 In preparation for a busier year in 2022, we are rebuilding our workforce with experienced personnel to ensure we are well positioned to service the expected increase in event activity.

We're excited to bring back more employees to continue creating the world's most meaningful and memorable experiences for marketers, organizers and event attendees.

With a fuller exhibition team and the decisions we've made to add talent and increased marketing efforts to grow in our brand experiences, GES’ revenue flow-through will temporarily be impacted, particularly in the early months due to the event seasonality and Omicron Variant and uncertainties.

20:18 As the industry continues to recover and activity resumes throughout the year our profitability will improve.

Our clients and customers are committed to the return of live events, the value created from face to face live events is irreplaceable as it is a powerful way to generate sales drive brand awareness and loyalty and interact with attendees. We see a bright future ahead as we continue down the path to recovery.

20:44 And now, I'd like to turn the call over to Ellen to discuss our financial results in more detail.

Ellen?.

20:49 Thanks, Steve. I'm pleased to report that we delivered positive full year EBITDA from continued recovery of both Pursuit and GES. I'm encouraged by the accelerated activity in leisure travel and the in-person events this year as our industries were reignited.

At GES, we realized revenue of $160.2 million during the quarter, which improved about 38% from the third quarter and reached 57% of the amount generated in the pre-pandemic 2019 fourth quarter due to increased face to face live event activity and the return of large-scale events that were canceled or postponed for most of 2020 and into the first half of 2021.

21:34 GES segment adjusted EBITDA was positive $9.6 million, which improved by approximately $32.5 million as compared to the prior year driven by the increase in revenue and the cost structure improvements that we've implemented.

At Pursuit, we realized revenue of $23.4 million during this seasonally slow fourth quarter, which increased $14.2 million from the 2020 fourth quarter and exceeded the revenue amount generated in the pre-pandemic 2019 fourth quarter.

This three new attractions that we opened during 2021 with Sky Lagoon, Golden Skybridge and FlyOver Las Vegas collectively contributed an incremental $5.1 million of revenue during the quarter.

22:20 The net EBITDA contribution from these new attractions was not meaningful during the seasonally slower and COVID impacted fourth quarter as they continue to ramp up.

Pursuit's overall segment adjusted EBITDA was negative $9.9 million for the quarter, which decreased as compared to the prior year, primarily due to higher labor costs and lower wage subsidies from the Canadian government.

For the full year GES’ adjusted EBITDA improved by $10.2 million as compared to 2020 on a revenue decrease of $18.3 million as we dramatically reduced our cost in response to the slowdown in event activity caused by the pandemic.

23:00 Pursuit's full-year adjusted EBITDA increased by $52.4 million on a revenue increase of $110.2 million as leisure travel accelerated across Pursuit’s high margin experiences. Our net loss attributable to Viad was $22.5 million for the quarter and $92.7 million for the full year.

And our loss before other items was $22.5 million for the quarter and $81.6 million for the full year, which excludes restructuring charges, attraction startup costs, acquisition integration and transaction related costs, and other non-recurring expenses as applicable.

23:41 Our cash flow from operations was an outflow of approximately $35 million for the quarter and $38 million for the full year. Our operating cash outflow for the quarter was greater than our prior guidance, primarily due to working capital changes.

Our team did an excellent job closely managing our costs and maximizing our cash generation wherever possible during the year. Our capital expenditures totaled about $13 million for the quarter and $58 million for the full year.

Our investments during the year were mainly at Pursuit and included growth CapEx for the FlyOver Las Vegas attraction and our new 88-room hotel in Jasper. 24:23 During the quarter, we paid cash dividends of approximately $2 million on our convertible preferred equity and a $1 million principal payment on our term loan B.

On December 31, 2021 our debt totaled approximately $474 million, including $399 million on our term loan B, financing lease obligations of approximately $63 million and approximately $12 million in other debt.

We ended the year with approximately $62 million in cash and cash equivalents, and we had approximately $87 million of capacity available on our revolving credit facility for total liquidity of nearly $150 million.

We are in an excellent position to continue our growth journey with our strong liquidity financial flexibility and improving industry demand. We have a solid platform that can scale with us as we execute against our exciting Refresh, Build, Buy growth strategy at Pursuit including the new 88-room hotel in Jasper.

We are actively evaluating other high-margin growth opportunities including acquisitions and iconic locations. 25:34 Now before I turn it back to Steve for concluding remarks, I'd like to briefly comment on our financial outlook.

As we head into 2022, we believe that Pursuit same-store revenue will recover faster than GES, due to expectations that leisure travel will return more quickly than business travel. Pursuit will also benefit from incremental revenue from new experiences, both those that did not exist in those that did not have a full year in 2019.

We believe that Pursuit's full-year 2022 EBITDA will be at or above 2019 levels even without full recovery from international leisure travel driven by the new experiences. 26:22 We expect Pursuit’s EBITDA margin in 2022 will remain lower than pre-pandemic levels as international leisure travel more gradually recovers.

Long haul international visitors help drive strong visitation at our high margin attractions which are still operating well below pre-pandemic visitor levels. 2021 same-store attraction visitors were down about 54% from 2019.

The upshot of this is, we see a lot of EBITDA and margin growth opportunity from just getting back to more normal levels of visitation. As international travel picks up in 2022 and beyond, we expect Pursuit's margin will once again return, north of 30%.

27:05 At GES, we have a strong backlog of contracted events and an expanded roster of corporate clients. However, we anticipate event activity will continue to be well below pre-pandemic levels, especially during the first part of the year due to volatility from the COVID variants.

Based on our current schedule and strong demand from our brand experiences clients, we expect event activity will accelerate again beginning in March. And we anticipate that even if event activity remains well below 2019 levels, GES' will deliver full-year adjusted EBITDA that is above breakeven during 2022.

With the new more variable cost structure in place at GES, we have lowered our breakeven point for that business and expect to realize margin expansion as revenue continues to recover. 27:58 During the first quarter of 2022, we currently expect both GES and Pursuit to generate negative EBITDA.

With the personnel we brought back to support the continued return of events, the investments we made to grow and experiential marketing and the slower shift schedule in the first few months of the year, GES’ EBITDA will be negative until activity ramps up. Pursuit historically has negative EBITDA during its traditionally slow tourism season.

And although we expect to see higher revenue due to our new experiences, we do not expect these new experiences to have a meaningful impact on EBITDA during the seasonally slow first quarter. As we get closer to peak season Pursuit’s EBITDA will return to positive.

28:44 We currently expect to free cash outflow during the first quarter of 2022 in the range of $20 million to $25 million. This assumes an operating outflow somewhere in the range of $5 million to $10 million and capital expenditures of approximately $15 million and this includes growth CapEx for our new 88-room hotel in Jasper.

We will also make our quarterly Term Loan B principal payment of $1 million and expect to pay approximately $2 million in cash dividends on our convertible preferred equity.

29:16 For the full year, we expect capital expenditures of approximately $75 million to $80 million primarily at Pursuit and including growth CapEx for the construction of the 88-room hotel and Jasper ahead of it summer open. These expectations are subject to the impact of COVID including the Omicron variant.

We will continue to carefully manage our cash flows and be strong stewards of our capital to maximize shareholder value. It is evident that their incentive demand for our industries, we remain focused on positioning the company for great success and growth as our businesses continue to recover in 2022 and beyond.

29:55 And with that, I'll turn the call back over to Steve for some concluding remarks..

30:02 Thanks, Ellen. Our company is well positioned to reemerge from the pandemic in a position of strength with pent-up demand for our industries on both sides of the business. New world-class experiences at Pursuit and a transformed more profitable GES.

I'm encouraged by the progress that we've made this year and optimistic of the recovery in leisure travel at Pursuit and live event activity at GES as we head into 2022. We remain focused on our strategy to create extraordinary experiences and strong returns for our shareholders.

30:36 For Pursuit, we will continue to significantly scale the business and drive growth through our proven Refresh, Build, Buy strategy as well let's take advantage of economic disruption and opportunity in this space.

For GES, we will build on the progress we've made to-date to improve the margin profile and resume generating strong cash flow through our more flexible cost structure and focus on higher margin clients and services. We have a clear path to accelerate growth and significantly enhance shareholder returns.

Our liquidity position is strong and we have the financial flexibility to sustain and continue investing in our future. 31:18 We have high quality businesses with leading market positions in experiential leisure travel and experiential B2B events. We plan to capitalize on the pandemic disruptions to strengthen our leading market position.

Our growth strategy has been proven to be successful driving strong returns pre-pandemic and there are tremendous opportunities to continue investing for long-term growth. I'm excited about the bright future that lies ahead for our company.

I want to thank our hardworking and dedicated employees who make this all possible and thank our shareholders for their continued support in Viad. 31:56 And with that, we'll open up the call for questions..

32:02 Thank you. [Operator Instructions] The first question comes from Kartik Mehta with Northcoast Research. Please proceed..

32:34 Hey. Good afternoon.

Ellen, I just want to make sure I understood on the cash flow, would you, what do you anticipate in terms of cash flow for the year? And did I get the numbers right, do you expect an outflow of $20 million to $25 million in the first quarter?.

32:52 Yes, that's correct. An outflow of $20 million to $25 million in the first quarter, including five to 10 operating cash flow and outflow and then about $15 million in CapEx. And for the year, the only guidance we gave was on the CapEx side, $75 million to $80 million total CapEx..

33:12 So I'm assuming, as ensure anticipating at or near EBITDA levels in Pursuit and breakeven for GES.

You'd anticipate breakeven a little bit more free cash flow, is that fair?.

33:28 Well, the cash flow in the third quarter especially will be greater, but yes. On working capital and those -- so we do expect greater than breakeven on GES and the positive levels for Pursuit..

33:46 All right. Stephen, just on GES, I know you've talked about getting the revenue breakeven level down lower. I'm wondering based on your guidance for 2022 on breakeven. What that means in terms of revenue compared to 2019. I'm just wondering, all the work you've done.

How much progress that you've made and what’s your expectations are based on what you're seeing for revenue for GES?.

34:16 Yeah. It's a good question. I'm really happy with how the business has performed based on the changes that we made during the pandemic.

I think during our remarks I talked a little bit about how the fourth quarter of ‘21 had similar margin profile to what we did in the fourth quarter of ‘19, but yeah, we had half as much revenues that we were down about 40% in terms of revenue.

And I also look at the difference between Q3 of 2021 and Q4 ‘21 where we had stronger than 20% flow through on that incremental revenue. So when I look at the changes that we've made, it's clear that we're improving the profitability and I'm encouraged by the signs that I see now.

35:10 To answer your question directly on breakeven, there is a lot of moving parts right now in terms of the mix of revenue, the quality of that revenue coming through. But if I look out through the course of the year, it's somewhere in the neighborhood of $50 million of revenue per month in that breakeven area.

So again, as Ellen mentioned, we anticipate being greater than breakeven on a full year basis, but I would put the breakeven somewhere around $50 million a month..

35:43 Okay. That's helpful and then just one last question on Pursuit. I'm assuming you have been helped by kind of price increases because of inflation and all these new attractions you're seeing.

Is your expectations for Pursuit EBITDA have going back to pre-pandemic levels? I mean that your revenue will go back or are you anticipating the ability to get to those EBITDA levels even with lower revenue?.

36:12 Actual revenue improvement and EBITDA performance within the range. So the biggest encouragement we see -- biggest momentum we see is in booking pace, which is very, very strong for the coming season..

36:29 Okay, so I apologize. So, you said you anticipate revenue to kind of be at or better than pre-pandemic levels.

Did I -- I don't want to put words in your mouth, but I just wanted to try out that right?.

36:50 Yeah. And what we're indicating –.

36:50 I apologize. Hello..

36:55 That is correct, Kartik. David, did you have anything else to add to that..

37:01 No..

37:04 Thank you very much. I really appreciate it..

37:08 Thanks, Kartik.

37:08 Thank you, Kartik. The next question comes from Tyler Batory with Janney. Please proceed..

37:16 Good afternoon. Thanks for taking my questions. Appreciate all the detail thus far here. Now I want to start on the GES' side of things, you gave the guidance down 50% in Q1. Steve, can you please share any details or observations from Q1 so far. May be do you see more shows cancel than you expected in January.

What are people saying about the shows that did happen? Have you seen any cancellations or postponements for February or March as well?.

37:50 Yeah. So it's a great question. So it was kind of late November and into December during kind of the peak of Omicron when we started seeing cancellations for events that weren’t take place in the first quarter. Most of them were in the January -- in the month of January, a little bit in the month of February.

It's really the pace of any postponements or cancellations has declined dramatically. I’ve heard of any here for the last four weeks or so I believe that the pace of cancellation postponement has died down dramatically and I expect that to continue. I will say, I didn't have the opportunity to attend a couple of events in January.

One was the production and processing Expo in Atlanta. It’s one of our larger events in the month and albeit the show is a little bit smaller. There was a tremendous amount of enthusiasm on the floor from exhibitors and attendees.

38:54 When I looked at some of the metrics for that event, they were very similar to pre-pandemic levels just on a smaller scale and that's very encouraging for the business and for me. So there are some very positive trends that are pointing to greater success as we get further away from 2021..

39:17 Okay. Great. That's helpful. And I think, in the past one of the things that we've talked about in this business as more shows happening but smaller in size. Is that something about occurred like you expected in Q4, but you expect that trend to continue in 2022 as well..

39:37 As we mentioned in our comments, the events in the fourth quarter were smaller than their pre-pandemic size. They were down about 35% or so. We did see a higher number of events, and that's mainly a phenomenon that would only happen in 2021 because there were so many events from the first half of 2021 that were postponed into the back half.

I do not anticipate seeing that number of events happen again in 2022 in the second half. It will return that is, what I see so far that's return to more normal scheduling of events..

40:18 Okay. Great. That's helpful. Switching gears to the Pursuit side of things and some very optimistic commentary there. I'm just, I'm curious on the travel trade group side of things, and specifically in Banff Jasper, are you having those conversations.

I mean when do those folks usually start to look to book for the summer and I think David you cited some very strong bookings statistics in Banff Jasper, does that include any travel trade business or is that mostly just individuals making their bookings in advance?.

40:54 Thanks, Tyler. I can tell you travel trade is alive and well. It is a bit country-specific. And so generally from certain Asian destinations, that's going to recover more slowly because of policies that the countries have put in place.

But other than that, when we see the world beginning to travel again and we have strong pickup from tour and travel partners certainly from Western Europe, certainly from beginning from Australia as they have just opened and are moving to opening both inbound and outbound.

So we're seeing encouraging signs for tour and travel, and people are committing to space, a lot of spaces deposited. So our pacing is very, very strong..

41:36 Okay. Excellent. And then just the last question from me, interested from a capital allocation perspective. Your views on -- your investment capacity right now and I know you talked about $75 million to $80 million CapEx given number of projects going on in the portfolio. If you saw an opportunity there to go out and buy something.

Do you think you have the ability to pull the trigger on something significant and I know you're probably not too much detail you can share, but I'm just curious what the, what the pipeline looks out there for potential transactions, specifically in the Pursuit side of things?.

42:20 Yeah, Ellen speak to capacity. I think what's interesting is that there is lots of activity, there is lots of interesting things and we're trying to be smart and be thoughtful and spend our time looking at the various opportunities and how they might grow the business. And Ellen or Steve is going to speak on capacity..

42:39 Yeah. Tyler in terms of capital allocation. I think first I'd say I'm really happy with the decisions we made during the pandemic to continue to invest in new opportunities and some development projects. So we're seeing the benefit of that as we go into 2022.

And our philosophy around capital allocation is going to continue to be the same, which is we will look for opportunities on the Pursuit side of the business where we can allocate capital. We ended the year close to $150 million of liquidity. So we have the ability to do reasonable size acquisitions or development projects.

Ellen spoke to a little bit about what we've already committed to in terms of projects that are in 2022. But we have our eyes open for new opportunities and for the right deal, we'll find a way to make it happen..

43:32 Okay. Great. That's all from me. Appreciate the detail..

43:38 Thanks, Tyler..

43:40 Thank you, Tyler. The next question comes from Bryan Maher with B. Riley. Please proceed..

43:47 Good evening, Steve, Ellen and David, and thanks for those comments so far. Just a couple of questions from me.

How should we be thinking about wage pressure and other inflationary costs on Pursuit's ability to drive margin improvements and as we move through 2022?.

44:11 I think what's important is in a war for talent, if you fight hard with a strong culture and work hard to bring people on board. So one, we're quite focused on creating the kind of environment where people want to work that it's a rewarding place to work.

And that's a combination of everything from good leadership to good facilities to the right programs, the right recruitment efforts and so on around the world. Following that, then as our visitation numbers return and our mix of guest evolves. Our margin we believe will return strongly.

So we're focused on that and doing the right things to make sure we are staffed well ahead of the game. Two things that are powerful in that regard. One is the Commonwealth Country Visa program that allows Commonwealth young people to go from one country to another.

So Australians and New Zealanders are coming to Banff and Jasper in Western Canada to work.

And then the return of the J1 visa program in the United States is key to the success in Alaska and Montana, and both of those recruiting efforts are quite strong and I feel confident that we're ahead of the game and ahead of the competition in terms of what we're doing.

There will continue to be pressure, but I think we're well positioned to respond to it..

45:28 Great. And then just the second question from me. As it relates to Sky Lagoon and FlyOver Las Vegas, can you give us a little color on how visitation and pricing trends have been since those properties open, particularly relative to your initial expectations.

And then maybe more recently, as we had Delta and Omicron, how you're expectations evolve and how those properties are doing relative to your evolving expectations?.

46:00 Yeah. We spoke earlier about the success that Sky Lagoon in terms of the gift product into the holiday season which is kind of astounding.

When you think about the population of Iceland at 340,000 roughly approximately and to sell close to 30,000 gift products within the population and that's a product that generally someone buys and hold on to for the year. So it's not necessarily a destination product that a visitor to Iceland who is there during the holiday period we buy.

So that's a great indication in terms of success and we've had strong visitation periods and obviously those have been tempered in times when we have greater restrictions imposed by health authorities and definitely the Omicron surge didn't help, but clearly, we're past that as all jurisdictions are in the process of either lifting or preparing to lift restrictions.

So I won't get into specific visitation just yet in the sense that we're going to let the year evolved a little bit, but we're quite encouraged both by the pacing and all of the different geographies that gives us quite a bit of confidence in terms of how the year is going to unfold..

47:07 Great. And maybe lastly for Ellen. I think you mentioned a $75 million CapEx number for the year and I believe you gave a first quarter number.

Can you share with us how you think that that $75 million kind of paces throughout the quarters?.

47:31 Sure. So, first and second quarter pretty actually all four quarters pretty evenly throughout the year plus or minus a few million..

47:43 Okay. Great. Thanks. That's all from me..

47:48 Thank you, Bryan. The next question comes from Barry Haimes with Sage Asset Management. Please proceed..

47:59 Thanks, everybody and thanks for all the hard work in 2021. Ellen, I had just a couple of questions to fill in a couple of pieces to get to the free cash flow for 2022. Can you give us any help on depreciation and amortization for the year and interest expense for the year and whether you anticipate cash taxes in 2020? Thanks..

48:29 We haven't given any of that specific guidance, let me say, on the cash taxes that we don't anticipate that. D&A, we haven't given any guidance on and with the third, I'm sorry, Barry interest, no guidance on the interest, but it's our current debt at the current rates, we don't see anything. I don't see anything changing that right now.

So no update really on what we have currently..

49:07 So just a follow-up.

So if I looked at the fourth quarter numbers for both D&A and for interest expense, those will be approximate to take into 2022 then?.

49:18 Yeah. Then you would need to further in the CapEx and how that flows through. But it’s hard without giving guidance on it..

49:31 Okay. Thanks so much..

49:37 Thank you, Barry. The next question comes from Marc Riddick with Sidoti & Company. Please proceed..

49:43 Yes. Hi. Good evening, everyone.

I just wanted to go over some of my questions have already been answered, so I just wanted to follow up specifically on the hiring, timing, expectations and maybe what you're seeing there from -- what you're expecting or modeling from a pricing dynamic as far as the amount of hiring that you're going to need to do to prepare for the upcoming season? Thank you..

50:13 Hey, Mark. And that -- does that specific to Pursuit..

50:18 I believe there was commentary on hiring within Pursuit. So I think that was with the company was correct..

50:28 Yeah. Well, as you know our season kick off. So we start to get obviously busier things start to pick up in April, May, and then obviously end of second quarter. We go into what we call more of our peak season. Obviously, we're staggering hiring to meet our demands and timing, the on boarding of team members to when we have peak demand.

It's a competitive hiring process. But I'm quite encouraged by where we are, we started much earlier than any other year.

And as I mentioned earlier, we're quite focused on our programs to recruit across North America for North American businesses and to encourage both the Commonwealth Visa workers to come and spend time in Canada and then J1 who come to the United States and work for season and then return to their home country.

So we're quite focused on that and encouraged by it. And we will match up our staffing levels to the levels within our business to provide the level of service and support that's appropriate..

51:23 Thank you..

51:28 Welcome..

51:30 Thanks, Marc..

51:32 Thank you, Marc. [Operator Instructions] There are no additional questions registered at this time. So I'll pass the conference back to the management team for closing remarks..

51:50 Thank you, and thanks for everybody for their time and interest in Viad. We look forward to giving you an update for the next quarter. Thank you very much..

52:01 That concludes the Viad Corp fourth quarter 2021 earnings call. Thank you for your participation. You may now disconnect your lines..