Kevin Murai - President and Chief Executive Officer Dennis Polk - Chief Operating Officer Marshall Witt - Chief Financial Officer Christopher Caldwell - EVP and President of Concentrix Corporation.

Jim Suva - Citigroup Matt Sheerin - Stifel Nicolas and Company Kevin McVeigh - Macquarie Research Ananda Baruah - Brean Capital Brian Alexander - Raymond James & Associates, Inc. Osten Bernardez - Cross Research Louis Miscioscia - CLSA Richard Kugele - Needham & Company.

Good afternoon. My name is Carlos, and I will be your conference operator today. At this time, I’d like to welcome everyone to the SYNNEX 2015 Second Quarter Earnings Conference Call. All lines have been placed on listen-only mode to prevent any background noise. After the speakers’ remarks, there will be a question-and-answer session.

[Operator Instructions] Today’s conference is being recorded. If you have any objections, you may disconnect. Thank you. And at this time, I’d like to pass the call over to Marshall Will, CFO at SYNNEX Corporation. Mr. Witt, you may begin your conference..

Thank you, Carlos. Good afternoon, and welcome to the SYNNEX Corporation Fiscal 2015 second quarter conference call for the period ended May 31, 2015. Joining us on today’s call are Kevin Murai, President and CEO; Dennis Polk, COO; and Chris Caldwell, EVP and President of Concentrix Corporation.

Please note that some of the information you'll hear today will consist of forward-looking statements, including without limitation those regarding demand, growth, profitability, infrastructure investment, revenue, non-GAAP net income and EPS, gross margin, after tax and pre-tax cost, shares, currency impact, tax rates, and business plans, performance, and contracts.

Actual results or trends could differ materially from our forecast. For more information, please refer to the risk factors discussed in our Form 10-K for Fiscal 2014 and our Form 8-K filed with the SEC today, along with the associated press release.

We assume no obligation to update any forward-looking statements, which speak as of their respective dates. Also during this call, we will reference certain non-GAAP financial information. Today’s earnings release and the related Form 8-K available on our Web site at www.synnex.com present the reconciliation between our non-GAAP and GAAP reporting.

This conference call is the property of SYNNEX Corporation and may not be recorded or rebroadcast without our specific written permission. Now I’d like to turn the call over to Kevin.

Kevin?.

Thank you, Marshall. Good afternoon everyone and thank you for joining our call today. I’m pleased to report another quarter of solid profitability for SYNNEX. Our Concentrix business had a very good quarter and in our technology solutions business, we delivered strong profitability despite our revenue falling short of our expectations.

Within our U.S technology solutions business, the overall market demand was stable with some segments such as public sector showing strong growth. Our Hyve solutions business recovered from the first quarter and performed well, growing both sequentially and year-on-year. With that backdrop, we did not need our overall revenue goal.

Although more business was available to us, we selectively walked away from deals that did not meet our profit thresholds. We also did not fully replaced the Beats business from last year’s second quarter which was about $130 million.

But as I mentioned in the past, we’ve strengthened our portfolio with some recent line card addition such as Dell, and Lenovo X series among others and we’re optimistic about our growth prospects going forward. In Canada, sales declined by 3% in local currency.

Our commercial business grew on strength in S&B and corporate markets as our consumer business experienced a softer market. Our focus on cost controls and operational efficiencies resulted in a strong margin performance. In Japan, we fell short of our sales expectation by about $30 million.

The market was seasonally softer than normal with the consumer market being notably softer. Similar to the U.S., we were selective in the business we wrote and maintained good profitability in Japan. Looking forward, we’re seeing positive signs that demand is beginning to normalize in the second half of this year.

Operating margin in technology solutions improved 53 basis points from the previous year quarter. About three quarters of this was driven by better than expected profitability in our Hyve solutions business. Operational efficiencies within Hyve continue to improve.

However, our margin was also aided from favorable product mix, strong pricing and foreign exchange. We don’t anticipate this level of benefit in Q3. In the broader technology solutions business, we continue to be selective in the business we participated in delivering a solid margin result.

We’ve managed through changing technology markets over the years and I’m proud of the team for effectively navigating through the dynamic market and delivering strong profitability.

Within our Concentrix segment, our sales momentum continued and we grew our revenues 16% over the last year and 10% when adjusting for the stage closings of the IBM acquisition and foreign exchange headwinds.

The investments we are making in our sales and marketing teams are now paying off, and we’re ahead of our expectations on growing our business faster than the overall market.

The profitability of our core business remains solid and Concentrix non-GAAP operating margin was 7% which includes a loss of approximately $7.4 million related to the contract that I had noted last quarter. Chris Caldwell will provide more color on Concentrix shortly, but first I’ll turn the call over to Marshall Witt.

Marshall?.

depreciation expense was $11.1 million; amortization expense was $13.5 million; HP at approximately 24% of sales was the only vendor accounting for more than 10% of sales. Cash capital expenditure for the quarter was approximately $22.9 million, which was primarily related to Concentrix facility expansion due to our business growth.

Annualized ROIC in Q2 of 2015 was 9.1%, and trailing four quarter ROIC was 8.6%. Excluding the impact of one-time acquisition and other integration expenses and amortization, the trailing four quarter ROIC was 10.3%.

As described in our press release, the Board of Directors approved a regular quarterly cash dividend of $0.125 per common share to be paid on July 31, 2015 to stockholders of record as of the close of business on July 17, 2015. Now, moving to our third quarter 2015 expectations, we expect revenue to be in the range of $3.3 billion to $3.4 billion.

For non-GAAP net income, the forecast is expected to be in the range of $56.1 million to $58.1 million. Non-GAAP diluted EPS is anticipated to be in the range of $1.40 to a $1.45. Non-GAAP diluted net income and non-GAAP EPS guidance exclude after-tax costs of approximately $8.6 million, or $0.21 per share relating to the amortization of intangibles.

Weighted average shares estimated for diluted EPS are 39.5 million. These expectations include an anticipated negative currency impact of approximately $120 million on revenue and $3 million pre-tax costs associated with withdrawing from a multi employer pension plan in Japan.

Please note that these statements of Q3 expectations are forward-looking and actual results may differ materially. I’ll now turn the call over to Chris..

Thank you very much Marshall. I’m very pleased with our second quarter revenue performance which came in slightly higher than we expected at $342 million.

Our revenue grew in all major geographies and was primarily driven by our ability to turn commitments into revenue faster as well as a few programs that have higher volume than was originally forecasted by our clients. Despite year-over-year FX headwinds we grew our business by 16.5%. In constant currency our revenue was up 24.6%.

This is a remarkable accomplishment and ahead of our internal growth plans, especially when compared to the CRM BPO marketplace of between 5% and 6% growth. While FX impacted our operating margins for the quarter, our team executed extremely well with our underlying core business, producing an operating margin at 9.2%.

When excluding the contract, we mentioned that had a delay in starting last quarter. The delayed contract did impact with -- within our estimates, but did bring our operating margins down to approximately 7%.

In Q2 we also were rewarded by nine of our plans for being one of their top service providers globally which is a testament to our execution and client engagement. Over the past two quarters, we’ve also had great success in signing new logos, expanding our business organically and renewing existing contracts.

On average, we’re signing three new clients per month which speaks to our strong value proposition, execution and messaging and are extremely well we’re positioned in the marketplace.

Now turning to Q3 initiatives and update, as a reminder, Q3 is traditionally our seasonal softest quarter as we not only ramped for business going into the fall, but see lower volumes in many of our traditional programs globally during the summer months in Europe and the Americas.

We expect the contract that was delayed impact our margins by approximately $4 million to $5 million in Q3 as we continue to work on optimizing the contract and improving the financial performance.

Because volumes and mix of transactions have not been delivered as expected, we’re working with the clients collaboratively to resolve this, but profitability maybe pushed back from what we had previously indicated.

We are in the process of ramping up approximately 3,500 resources globally in this quarter to support a number of our clients preparing for their fall business, which will also not generate revenue until Q4. As a reminder, Q4 is our strongest seasonal quarter with some of these resources only supporting the seasonality.

From an infrastructure investment perspective, we’re currently expanding a number of our locations in the U.S., Latin America, India, Philippines, China, Japan and Europe to house the current contract that we have in place and the expected volumes that will start to arrive in Q4 through earlier next year.

We continue to differentiate ourselves in the marketplace by creating a superior experience for our clients. As an example, we continue to drive our COPC certification of our centers.

We have now achieved COPC certification in New Zealand and Japan during the second quarter and have 10 centers certified to this high standard globally which is very unique in our marketplace. Overall, I’m very excited with another solid quarter for Concentrix as we’ve continued to demonstrate strong execution and business fundamentals.

I’d like to thank all of our clients and the Concentrix associates globally for their hard work and dedication to make Concentrix successful. Now let me turn over the call to Kevin for closing comments..

Thanks, Chris. I will provide some further commentary on the third quarter guidance Marshall discussed. In our technology solutions business, we’re forecasting sequential growth in line with historical seasonality.

This is despite a strong Beats business in the previous year’s third quarter of over $180 million that we won’t fully replace with other products. We expect our Hyve solutions business to perform well, without some of the benefits we experienced in Q2.

In our Concentrix business, we’re confident that we will continue to grow our revenue, despite foreign exchange headwinds. Our core Concentrix profitability remains solid. However, we will incur additional short-term costs as we ramp up approximately 3,500 employees for a seasonally strong fourth quarter as Chris mentioned.

I continue to be optimistic on our business and the markets in which we operate. We’ve been able to effectively navigate through changing markets and we believe we’re well positioned to profitably grow our technology solutions business.

And I’m pleased with the performance of our Concentrix business and feel good about the momentum we’ve created in top line growth. As you know, we will be hosting our Analyst Day next week on Wednesday. We look forward to meeting with many of you and speaking in more detail about our businesses, strategies, and growth prospects.

I want to thank all our associates around the world for their ongoing hard work and dedication and our business partners and shareholders for their continued support. And with that, let’s turn the call over to the operator for questions..

Thank you. [Operator Instructions] Our first question will be coming from the line of Mr. Jim Suva from Citigroup. Sir, your line is now open..

Thank you very much. A couple of clarification questions. First of all, I think you mentioned $4 million to $5 million delayed impact on the Concentrix business.

Am I correct that this is the same program that last quarter got off softer in -- start then you anticipated for the ramping of that? And if so, also what’s the outlook [indiscernible] business should be more normalized?.

Hi Jim, it’s Chris. You’re correct. That is the same contract. And as we had indicated last quarter, our expectations were that it would be more normalized and profitable by the end of the year.

As we updated in sort of the prepared remarks, this quarter we’re challenged with some of the volumes and transactions the client has been sending us in terms of volume. And do expect it may impact a push back, although we’re pretty confident in working through to get to a resolution pretty quickly..

Great. Then a follow-up question is, last quarter you kind of talked a lot about you had some newer Concentrix programs ramping and how excited it was, whether on the fraud and detection side or just various new wins. And this quarter you really didn’t talk a lot about that or I just missed it and didn’t hear that.

Did you expect a slowdown in that business, or just you’re now pivoting and not focusing as much as communicating with them.

I’m just trying to get a sense in the pipeline of the Concentrix business over the existing portfolio and potentially bringing more things into the future bookings?.

So Jim actually we’re quite bullish at the moment, because if you look at the prepared remarks, we’re actually getting almost three new logos into our business on a monthly basis when we look at the average over the last two quarters, which in our marketplace and you look our global footprint is very, very high.

So we’re quite happy with our quality of pipeline and we’re quite happy with the type of business that is coming in both our banking financial services, insurance, healthcare, technology, as well as we’ve been very fortunate to win some new emerging businesses that are quite disruptors in their marketplace that we see as very high growth profiles within our business segment.

So we’re quite excited about that and see a lot of potential with the clients that we’re bringing in, as well as expanding our existing client relationships which as I noted nine awarded us as top service provider which really helps to drive organic growth from those contracts..

Okay. Thanks so much for the clarity..

Thank you. Our next question will be coming from the line of Mr. Matt Sheerin from Stifel. Sir, your line is now open..

Yes, thanks and good afternoon guys. Just first question as regarding the tech solutions revenue, the shortfall in the $150 million to $200 million range, Kevin you did talk about $30 million shortfall from Japan and then also the fact that you deselected some business opportunities, I imagine low margin commodity type of business in North America.

Is that the extent of it and could you give -- be more specific about what kind of deals you’re walking away from and does that mean the competitive environment is getting a lit bit more intense here, because of perhaps lower growth and lower demand?.

Yes, thanks Matt. So overall I want to say that we feel good about the overall market demand, in particular, in the U.S. Japan is -- has its own story as you know because of the strong growth that we had a year-ago. So you’re correct, Japan did fall below our own expectations by about $30 million last quarter.

Looking forward, we do see that demand normalizing. In the U.S., it really was exactly as I said which was -- it was a lot of opportunity available.

We chose to take the highroad and not actually do the deals on business that fell below our own profit thresholds and just in terms of the nature of those deals probably what you would expect large volume, more commoditized product, Matt..

Okay. And then, in terms of the impact from Beat, you talked about year-over-year, but I know that last quarter you were talking about opportunities with other brands to backfill that.

Did that come below your expectations as well and was that part of the miss?.

Yes. And I think we’ve mentioned in Q2 that we have plans to replace that business both within the consumer segment that we sold Beats and as well as across the rest of the commercial business.

So we do have a number of new line additions, and in particular in our new age electronics business and also ramping up our new large relationships with Dell and with the incremental Lenovo X Series business.

However the ramp up and what we’re actually experiencing right now is not enough to fully offset the business that we no longer have with Beats. But as we continue to move forward, we do see big opportunities with those new vendors, it’s just more of a timing aspect..

Okay. And just lastly concerning the Concentrix business, you talked about the various moving parts and the opportunity for the back half over the last quarter into next year.

So in terms of the operating margin, should we expect it to be in the 7% or perhaps lower range for the next quarter or so until the volumes ramp into the resources that you’ve built up here?.

Yes. So, Matt this is Marshall. As you know we are not putting any mark in terms of when we’ll get there, but certainly the investments in the businesses that Chris has referred to and the headwinds associated with this one contract, we’re still very optimistic about moving these up into double digits.

We just aren’t putting a stake in the ground in terms of the quarter we -- that that is achieved..

Okay. Thanks a lot..

Thank you. Our next question will be coming from the line of Mr. Kevin McVeigh from Macquarie. Sir, your line is now open..

Great. Thank you. Hey, I wonder if you could just add a little more of a higher level. Help us bridge the EPS guidance, the $1.45 to -- the $1.40 to $1.45, to the street at $1.67.

Just kind of three broad buckets, is it the incremental investments in Concentrix, the pension and the balance FX, just to give us a sense of where the short fall was? And then just, how we should think about the step up seasonally in Q4?.

Kevin, this is Marshall. So let -- you hit the elements there. Yes, basically it’s the revenue shortfall in regards to replacing Beats, and call it the delta on that.

The second was the headwinds associated with the one large contract referenced by Chris is Concentrix and then you’re right the last piece is the Japan costs associated with exiting the multiemployer plan..

And is that kind of round number $0.07 a piece, is that the way to think about it in terms of getting to where the street was just from an EPS perspective or…?.

Yes, and probably in that order, it probably ramps down. So, $0.07 might be the midpoint but it might be a little higher for revenue and a little bit lower for the pension..

Okay.

And then just, I know you’re guiding to Q4, but just any thoughts on kind of the seasonal uptick given what's happened here in the third quarter?.

Yes, as we kind of look out into Q4, we believe it will probably be about seasonally up from what we’ve had in the past, if you kind of use our Q3 as a base..

Got it. Okay. Thank you..

Thank you..

Thank you. Our next question will be coming from the line of Mr. Ananda Baruah from Brean Capital. Sir, your line is now open..

Hi, guys. Thanks for the question, I have a couple. If I could, hey just touching guys sticking with that topic of the guidance.

Can you, Marshall just sort of walk us through each of those components, maybe a little bit more detail on the magnitude because if I’m not mistaken, it sounded like in Kevin’s remarks at the end that the Beats revenue for the August quarter last year was about the same as the May quarter last year.

And in Japan it’s only -- I think it’s only you think Beats is $3 million pre tax cost. And then the one large contract is also an issue this quarter, but the margins were much better.

So I guess what I’m saying is, it seems to me and maybe correct me if I’m wrong please that, the two big items that you’re saying impact the margins in the August quarter also impacts, also were present in the May quarter where you guys put up really good margins. So just a little more context around that would be great and I have a follow-up.

Thanks..

Okay.

Pretty much what I shared with Kevin is pretty -- is, I’ll reiterate that again about revenue being part of the primary driver and just in terms of trying to bridge the starting in any point in the EPS with the Concentrix contract being the second one and then the final one being the pension impact that we have called out around $3 million and pre tax.

So those are really that the key drivers that connect those two points, Ananda..

And how does that manifest differently in the August quarter P&L and did make, because the revs are guiding actually up Q over Q. So, straight dollar volume it’s actually greater. And then the $3 million with the pension, I mean that’s really the $3 million I mean that’s kind of -- that’s not super [ph] material.

So what have -- I mean, I guess what am I missing in sort of the -- sort of in this whole mosaic as to why the margins will be so much dramatically softer in August than they are in May?.

So, Ananda if I understand your question, we are -- we are looking at a seasonal uptick in revenue from Q3 over Q2. However if you’re looking at where we’re guiding from a net income perspective which is a little bit lower than Q2.

As I had mentioned in my own prepared remarks, we did receive benefit in our Hyve solutions business through pricing and mix and FX that is not repeatable in Q3..

Got it. Okay, that’s great. So then maybe -- okay, I got it. And so the mix of the revenue is a little bit lower margin this quarter than it was last quarter.

I guess also, in that same vein, for Chris is the margin impact going to be greater from the new contract ramping in the August quarter than it was in the May quarter?.

It will be Ananda, primarily just because of the amount of staff that we’re bringing on and when those actually start to produce revenue..

Got it. And then just the last one for me guys, Kevin you mentioned on the call that you’re seeing -- I guess two things related. You mentioned that you’re seeing signs that demand is normalizing in the tech business in the second half of the year.

Yet you also -- you also talked about, I guess when you addressed the reasons for the tech net, it wasn’t exactly clear to me what was different relative to your expectations in the May quarter.

And I guess if you could talk about, number one, what was different from your expectations in the May quarter? And then, what is it that’s giving you, I don’t know -- having you feel better, the things actually are firming up and normalizing for the August quarter that would be great..

Sure. So to start off with, the comment that I made on normalization of demand in the second half, that was specific to Japan. That was really coming off of my comments on the overall market being much softer in Japan than anticipated. But in addition to that and I guess to answer the second quarter what you have. The markets are stable in the U.S.

We feel good about overall market demand in the U.S. Within the markets we gained a lot of share a year ago, and share does shift back and forth. Overall for us the trend line is that we continue to gain share, but Q2 was a quarter where we probably lot a little bit because we were more selective on profitability.

But we don’t expect those kind of dynamics to continue long-term..

I got it. That’s helpful. Thanks a lot guys..

Thank you..

Thank you..

Thank you. Our next question will be coming from Mr. Brian Alexander from Raymond James. Sir, your line is now open..

Okay. Thanks and good evening guys. So, Kevin this is the second straight quarter that Synnex came in in-light on your revenue expectations for Tech Solutions by at least 5% which is very different than how you perform versus your guidance historically.

So can you comment maybe on why you think the business has become less predictable? And then I have a couple of follow-ups..

Yes. And Brian I wouldn’t say the business is less predictable. Frankly when I look at the reasons for the revenue short fall in Q2 and the reasons that we had a short fall in Q1 there, they are of different nature.

Q1 was really driven by a couple of different things, one was we -- the Hyve business performed below our expectation on revenue which was not the case in Q2 and we also had a much slower start to the year in our consumer business in Q1.

Really what happened in our second quarter was, just a below expectation performance in Japan and number two what I talked about already which was, the business is good but we were much more selective in what we took..

So, if I could follow up on that. When you say that you are more selective and you’re walking from deals, I wonder where those deals are going. Because if I look at your top two competitors in North America they are not growing, at least based on their reported results and what they’ve guided for the next quarter.

So is the market getting weaker in the U.S. or how would you explain the dynamic of non of the top three distributors growing in North America, I wonder if this is cannibalization from cloud or is distribution loosing market share? I can't remember the last time that all three of you collectively did not grow..

Yes, Brian just first putting things in a perspective, we’re talking about revenue miss. I understand you can slice and dice it so many ways, but really talking about $100 million off of a, over $3 billion a quarter. So it’s not a big, big number.

But as I said, when I --- when I look at the overall market dynamics, when I look at where the opportunities are for business for us to earn, I continue to feel good that the demand is actually there..

Okay. And then, I guess maybe one last one. If I try to just back into the operating margins for the August quarter based on your revenue and EPS guidance. It looks like the TS, the Tech Solutions operating margins fall back to the 2.3% range somewhere thereabout, when is actually down year-over-year.

So I know you don’t guide margins specifically by quarter.

But can you just talk about the puts and takes to the TS margins and if they’re declining year-over-year why and related to the Hyve profitability boost that you had in the second quarter, what was driving that? Was it volume related or are there some onetime benefits?.

Yes, and I’ll tell you -- the Hyve level comment Brian is that, overall we do have a trend of margins that are -- that continue to improve in TS and a lot of that is really driven by our mix of business not just products but also services and customer segments that we are growing faster than others. But each quarter is very different.

And any quarter there is going to be a number of different puts or takes that impact our gross margin. And so it’s hard to go down kind of a ledger and say specifically, here is why this quarter was better than the other if you try to compare it to average.

But in Q2 we did have a number of things go our way in our Hyve business that we don’t expect to happen again. But the fundamentals what we’re seeing in the marketplace in terms of what we’re able to get in price and the way that we manage any backend rebates from our vendors continues to be strong..

Just on Hyve specifically though because you called that out and I think it contributed almost 40 basis points year-over-year to the TS margins.

What -- I might have missed your comments on what drove that big boost in profitability in Hyve and why does that not continue into the next quarter?.

Hey, Brian this is Dennis, I can jump in on that one. As Kevin said in the prepared remarks, a couple of things drove the better margins in Hyve in the second quarter. One was just a leverage in the business and more efficiencies. We talked about in Q1 the revenue being a little less than we expected, in Q2 a little better.

So you can determine the leverage we got there was pretty good for our quarter in Q2. And then also Kevin mentioned we had several onetime benefits in pricing and product mix and some foreign currency that just went our way in Q2 that we don’t expect to continue on in Q3 and beyond..

Okay. And that was specific to Hyve itself. I wasn’t sure if that was a broader TS comment, the pricing and mix..

No that was specific to Hyve. Yes..

Okay. Thanks very much..

Thanks, Brian..

Thank you. Our next question will be coming from Mr. Osten Bernardez from Cross Research. Sir, your line is now open..

Hi. Yes, thanks for taking my questions. I just wanted to touch base real quick with respect to your TS sales and some of the market commentary that you provided. Kevin, do you believe that you’re still positioned such that SYNNEX over time would still -- can still grow at premium to the market in the U.S.

or in general with respect to IT spending or are you beginning to think that perhaps you might have to settle for just growing at market rate over the long run?.

Yes, Osten I’ll tell you we’re very confident that we will continue to grow above market rates and -- you just take a look at the way that we go to market and how we operate our business.

First of all we don’t have a 100% share with any vendor that we deal with and if we don’t have a 100% share, there’s share gain opportunity there, and we also drive to do that. But we do it not through pricing down. We do it because we are in that business, there’s a number of services and capabilities that we do on behalf of our reseller customers.

And frankly in many cases we’re the go to distributor for key vendors. So when there are looking for growth opportunity, we’re always there to answer that question.

But in addition to that and as you take a look at the longer term, obviously the overall IT environment is changing and we’re making our select and what we believe to be our smart and right investments in areas of cloud and mobility. And we do believe that as we start to get traction on those that those investments will continue to pay off too.

And I’ll just hold out Hyve as a great example of investment that we’ve made a number of years ago that certainly is a key driver of our growth today. So we continue to evolve our business.

We continue to modify what we do and change what we do to address ever changing market needs and that’s why I have the confidence that we’re going to continue to grow faster..

Got it.

And then with respect to the ramping of business on the server side with Lenovo and Dell, could you just sort of touch on how that business is -- how those businesses are growing? Whether you’re adding new customers or are you introducing these new products to some of your existing customers, and within the data center space could you also touch on well how you’re -- what your traction is with respect to software insecurity in that realm?.

Sure. So, from a Dell and Lenovo X Series perspective, I would say for both those relationships we are -- we were at or ahead of plan in ramping up that business and by the way we do expect to take things coming out of both. But I do want to clarify that, although X Series is obviously server Dell goes beyond server and enterprise.

Our Dell relationship now is very, very broad. It includes the client business as well as the communications business with Dell as well. So we certainly expect to continue to broaden that. And frankly those that we sell to it’s a combination of some existing customers where we can do a better job servicing that.

Its also customers in Dell’s case that have been dealing direct with Dell, that Dell sees it to be more efficient and effective to move through a distributor like that and also we get paid well when we bring up net new customers that haven’t bought those products before. So it really is a combination of all of those, Osten..

Got it. And then, just lastly for me if I can, either Chris or Marshall. When we think about Concentrix and the timing of the margin improvement and your overall goal of eventually getting that business back to double digit margins.

Should we be thinking that, that -- that the pace will be sort of, some sort of a slow -- would be slow and steady or is there opportunity obviously my thinking is not past -- maybe not in this fiscal year but for there to be an inflection point at some point after say you get that program up and running -- the financial services program that you have to throttle back and lets say post fourth quarter this year you onboard those new resources and you meet your service agreements, but how do we think about the pace of essentially of margins improving beyond lets say this fiscal year?.

So Osten, its Chris. I mean the way I look at it is, if you look over the course of the year and obviously take out the FX, we made margin improvement in our core business probably from a slower to steady perspective. And our goal is obviously to continue to grow relatively rapidly.

We are growing significantly faster than the market, and if we were to tone down some of that growth, you’ll probably see some of that margin expansion quicker. But honestly we’re more focused on growing our business, supporting our clients and on-boarding new clients.

And so we’re going to continue to probably be more of a slow and steady pace as we continue to gain scale and keep our growth rates up..

Thank you..

Thank you. And our next question will be coming from Mr. Lou Miscioscia from CLSA. Sir, your line is now open..

Okay. Thank you. Going back to the prom customer in Concentrix, you’ve estimated I guess, I believe its $6 million to $8 million gross margin hit, and you came in at $7.4 million and now you’re guiding to $4 million to $5 million.

When we look to third quarter and fourth quarter and now you said that, that fourth quarter I assume which was originally breakeven push out, I mean can we still expect a linear fall off in that as we go forward or is it sort of flat line to third quarter given the lower volumes and then drop down but again not to breakeven in fourth quarter that hopefully hits breakeven in first?.

So, Lou right now we’re going back and forth with our clients who kind of get to consensus in terms of what predictable volume and transaction types they can provide since it’s less than what was originally forecasted from them. And obviously we are continuing to optimize the business and you’ve seen the drag continuing to decrease.

Really our comment was about pushing that out was around getting a better end along what they can particularly do and then we’ll size the business accordingly to that flow. And we don’t think that will probably happen in the next two quarters as we originally indicated last quarter.

But you should see that linear progression in terms of improvement as we go forward because we will do what we need to for the business to turn this into a profitable contract sooner than later..

Okay. Then going to Kevin’s comment just to be clear, one of the things you said that it’s not repeatable.

I think most of you were referring to Hyve business, was there anything else that was not more or less repeatable, taking into consideration the answer to the other questions you’ve already answered?.

No, you got it right. I was referring to the benefits that we got in the Hyve business..

Okay, great. Thanks guys..

Thank you..

All right, Carlos, we’ll take one more question..

Certainly, sir. Our last question will be coming from Mr. Rich Kugele from Needham & Company. Sir, your line is now open..

Thank you. Good afternoon. Just a few questions here.

On Concentrix, what recourse do you have in these types of situations where either your own forecast of the timing was off for the customer, I guess in this case was far too optimistic about what it felt was going to be the timing and can you get out of this deal if you need to if the ultimate profitability is materially impaired? And then secondly on the guidance front, can you talk about whether you’re assuming additional business that you’re going to need to walk away from because of profitability in the guidance? Thanks..

So why don’t I take the first question.

Clearly we’re working collaboratively with the client to make sure that we’re driving the right returns for them and we’re obviously getting the right return for us and with any contract that we have generally rendered into there is clauses that allow both of us to get release as we go through this process provided we can't come to a collaborative conclusion.

At this point we’re not there. At this point we believe that we can get to a happy place and continue to drive it. Albeit behind the timeframe of both what we’re after and what our clients is after. But progression is going well and as you’ve seen we continue to guide down from a cost perspective on this project.

So that being said, again we believe it will be a little further out in Q4 but are working hard to make sure that we can bring as quickly as possible. Generally when we work collaboratively with a client the forecasts are quite on.

But if you remember last quarter we talked about this being sort of a new initiative with a lot of new build up around it and the acceptance of that has not been to the level that the clients thought originally..

Can any of those employees that you had originally devoted to it they moved over to the Q4 seasonal uptick?.

Yes, we often move stuff around the programs depending on how we need them and where we need them provided they have the same skill set. The staff on this program are in demand and in other programs and we’ve already moved some within Q2 and we’ll do so in Q3 to other programs to offset the cost from other ramps..

Okay. And then Kevin, the guidance..

Yes. So, on your question on the guidance when I look at where the market is right now and what the market is doing right now, primarily in the U.S. it appears that these larger opportunities are becoming more reasonable in terms of profitability.

So we don’t assume that we’re going to be walking away from as many deals this current quarter as we did last quarter. However we’re always cautious when we take a look at what the overall market activity is and where we see the demand. So it’s kind of down to middle I guess in terms of my answer..

Okay. All right. Thank you very much..

All right. Thank you, Rich..

Just one thing Carlos before I turn the call over to you to close out, I just want to remind everyone again as Kevin has said, SYNNEX Corporation will be hosting an Analyst Day next Wednesday July 5 or July 1, 2015 at NYSE. Presentations will begin at 8.30.

There will be a live webcast of the presentations that will be available at our ir.synnex.com Web site. On the day of the event, please log on to Web site 15 minutes prior to the start of the event to register. Thank you for joining our call today and we look forward to speaking with you during the quarter. And that concludes our call. Thank you..

Thank you. That concludes today’s conference call. Thank you all for participating. You may now disconnect..