Greg Dilworth - VP, IR Dean Connor - President and CEO Colm Freyne - EVP and CFO Steve Peacher - President, Sun Life Investment Management Kevin Dougherty - President, Sun Life Financial Canada Mike Roberge - Co-CEO Kevin Strain - President, Sun Life Financial Asia Larry Madge - SVP and Chief Actuary Dan Fishbein - President, Sun Life Financial U.S..

Meny Grauman - Cormark Securities Humphrey Lee - Dowling & Partners Sumit Malhotra - Scotia Capital Peter Routledge - National Bank Financial Doug Young - Desjardins Capital Tom MacKinnon - BMO Capital Mario Mendonca - TD Securities.

Good morning. My name is Chris and I will be your conference operator today. At this time, I would like to welcome everyone to the Sun Life Financial Q2 2016 Financial Results Conference Call. All lines have been placed on mute to prevent any background noise. After the speakers’ remarks, there will be a question-and-answer session.

[Operator Instructions] Thank you. Greg Dilworth, Vice President, Investor Relations, may begin your conference..

Thank you, Chris and good morning everyone. Welcome to Sun Life Financial’s earnings conference call for the second quarter of 2016. Our earnings release and the slides for today’s call are available on the Investor Relations section of our website at sunlife.com.

We will begin today’s presentation with an overview of our second quarter results by Dean Connor, President and Chief Executive Officer of Sun Life Financial. Following Dean’s remarks, Colm Freyne, Executive Vice President and Chief Financial Officer will present the second quarter financial results.

After the prepared remarks, we will move to the question-and-answer portion of the call. Other members of management will also be available to answer your questions on today’s call.

Turning to slide two, I draw your attention to the cautionary language regarding the use of forward-looking statements and non-IFRS financial measures, which form part of this morning’s remarks. As noted in the slides, forward-looking statements may be rendered inaccurate by subsequent events. And with that, I will now turn things over to Dean..

First, managed solutions as a category such as our Granite funds are going in popularity; Second, our managed solutions four-year investment performance has been strong, top quartile; Third, our new segregated fund products launched last year are generating good flows; and fourth, we’ve expanded our wholesaling team, which helps to garner an increasing share of Sun Life advisor and third-party advisor sales.

Turning to our asset management pillar, MFS ended the quarter with assets under management of U.S. $425 billion and a pre-tax operating margin of 35%. This quarter’s operating margin reflects a higher level of operating costs, some of which we do not expect to persist from quarter-to-quarter.

And with assets under management up by roughly $15 billion since the end of June, we would expect to see margin improvement in subsequent quarters. Fund performances remained very strong with 86%, 93% and 97% of fund assets ranked in the top half of the Lipper category for three, five and ten-year performance respectively. Net outflows of U.S.

$1 billion were largely unchanged from the first quarter, but MFS generated positive net flows in retail and increased its market share in U.S. retail. For the six months year-to-date, the U.S. mutual fund industry had $31.2 billion in long-term retail net inflows.

And of the 25 largest fund groups in the U.S., MFS was in the select minority of firms that were in the net inflow position over this period, capturing over 4% of the industry net flows.

So, notwithstanding a shift to passive investing, the absolute dollars allocated to active assets are large and increasingly concentrated in managers that can add alpha, and MFS is viewed as one of those firms.

At Sun Life Investment Management, which includes the results of Bentall Kennedy, Prime Advisors, Ryan Labs and Sun Life Institutional Investments, we generated net inflows of $500 million and ended the quarter at $49 billion in assets under management.

So, we’re excited about the opportunities in our asset management pillar and the growth potential in both, MFS and Sun Life Investment Management. Turning next to the U.S., sales in U.S. group benefits were up by $40 million over the prior year, reflecting strong contributions from the Assurant Employee Benefits business.

Integration activities are well on track including expense synergies and earnings targets. In June, we combined the Sun Life and Assurant sales organization and presented ourselves to the market as one company of top tier capabilities in each of the main categories in the ancillary benefits market.

Now, brokers prefer, generally prefer to buy multiple benefit products from the same carrier. So, having best of breed capabilities across all of our product lines positions us well. Client reaction to the combination has been positive and we are benefiting from cross-selling opportunities as the integration of the business progresses.

Moving to Asia, we had another strong quarter. Individual insurance sales were up 28% and wealth sales up 11%. This reflects strong organic growth but also the contribution from recent buy-ups in Asia including India where we increased the stake in our joint venture from 26% to 49%.

And last week, we announced our acquisition of FWD’s Mandatory Provident Fund business in Hong Kong and an exclusive 15-year distribution agreement that will allow us to distribute pension products through FWD’s agency force in Hong Kong. The transaction deepens our wealth business in the region and leverages our global expertise in pensions.

When we announced our four-pillar strategy several years ago, we signaled our ambition for Asia by making it a distinct pillar of its own, a focus which has really helped us move the business forward.

Over the past three years, net income has doubled, the value of new business has tripled, and Asia has grown from 8% of Sun Life’s earnings to nearly 14% year-to-date. While there is still a lot to do, we’re excited about the opportunities that lie ahead and are confident in our ability to execute to grow and to win in Asia.

So, to conclude, I am pleased with Sun Life’s progress for the first six months of 2016. We continue to navigate this low interest rate environment and we do so well from a position of strength.

It’s a position of strength that allows us to focus on clients, to focus on growth and which gives us continued confidence in achieving our objectives of 8% to 10% EPS growth and 12% to 14% ROE over the medium term. And with that, I’ll turn the call over to Colm Freyne who will take us through the financial results..

Thank you, Dean and good morning everyone. Turning to slide seven, we take a look at some of the financial results for the second quarter of 2016. Our operating net income for the quarter was $474 million, down from strong results of $731 million in the second quarter last year.

Underlying net income, which excludes the net impact of market factors and assumption changes, amounted to $554 million. Our underlying return on equity was 11.9%. In a quarter where we saw significantly lower bond yields, our results reflect the resiliency and diversification of our business model.

Second quarter adjusted premiums and deposits were $37.3 billion and assets under management ended the quarter at $865 billion. We maintained a strong capital position, ending the quarter with a minimum continuing capital and surplus requirements ratio for Sun Life Insurance Company of Canada of 214%.

The MCCSR ratio for the holding company Sun Life Financial Inc. was a strong 225%. The higher ratio at the SLF level largely reflects the excess cash level of $800 million held by SLF Inc. And our leverage ratio of 23.5% is below our long-term target of 25%, providing us with meaningful additional financial flexibility.

Turning to slide eight, we provide details on underlying earnings by business group for the quarter. In SLF Canada, underlying earnings were solid, but were down from the strong results seen in the second quarter of 2015.

Results this quarter reflect favorable investing activity, while mortality, morbidity and policyholder behavior were largely in line with our best estimate assumptions. In SLF U.S., underlying earnings included the addition of Assurant’s Employee Benefits, and benefited from favorable mortality experience and investing activity in international.

In group benefits, we experienced unfavorable morbidity results in our stop loss business from higher claims experienced related to the 2015 benefit year. We are tracking well on our financial commitments made at the time of the Assurant acquisition and expect to provide an update by the end of this year on our progress against these targets.

In SLF Asset Management, underlying results were down from the prior year. At MFS, net outflows amounted to US$1 billion and operating margins declined to 35% on lower average net assets relative to the prior year and higher operating costs.

Sun Life Investment Management had solid net inflows of $500 million from strong sales activity at Prime Advisors and Sun Life Institutional Investments. In Asia, we continued to maintain strong momentum as underlying earnings grew 20% over last year, reflecting business growth across the number of markets and lower levels of new business strength.

Turning next to slide nine, we provide details on our sources of earnings presentation. Expected profit of $668 million decreased by $4 million from the same period last year.

Excluding the impact of currency and the results of SLF Asset Management, expected profit was up $25 million or 7% over last year from business growth in SLF Asia and increased contributions from the Assurant transaction and our stop loss business in the United States. Growth in SLF U.S.

was moderated somewhat by lower levels of expected profit from our U.S. In-force Management business. New business strain was $37 million for the quarter, an improvement of $2 million over the same period a year ago. The lower level of stain this quarter reflects higher sales and the favorable mix of business in SLF Asia.

New business strain this quarter was slightly below our expected range of $40 million to $50 million and includes some favorable impacts in SLF Canada associated with insurance sales campaigns that take place in the second and fourth quarter of each year.

Experienced losses of $97 million reflect net unfavorable market impacts and other net experience gains of $25 million. Market impacts were primarily the result of interest rate movements in Canada and the United States where long-term risk free rates declined by approximately 30 basis points.

Non-market related experience items this quarter included favorable credit on strong investing activity gains, reflecting higher levels of tactical investing activity and ongoing portfolio repositioning. We experienced unfavorable morbidity results in our stop loss business in the U.S.

and expense results that included compensation costs related to long-term incentive accruals from strong relative performance of Sun Life Financial. Assumption changes and management actions resulted in a strengthening of reserves by $10 million.

Looking ahead, we will complete our annual review of actuarial methods and assumptions in the second half of 2016 with the majority of the changes being reflected in the third quarter.

We note that our review requires that we assess assumptions across a large number of products businesses and geographies, and it is not possible to determine the overall impact of these reviews on net income at this time.

In our management discussion and analysis for the second quarter, we have disclosed our sensitivity to a decline in the ultimate reinvestment rate used in the valuation of insurance contract liabilities.

In 2014, the Actuarial Standards Board promulgated an ultimate reinvestment rate that was expected to remain fixed until 2019 but which is subject to regular review depending on economic conditions. In light of continuing low interest rates since 2014, we expect the Standards Board to revisit the ultimate reinvestment rate sometime in 2017.

Based on our current estimates, a 10 basis-point decline in the ultimate reinvestment rate would result in a one-time impact to net income of $75 million. Earnings on surplus of $118 million were $8 million lower than the second quarter a year ago, which benefited from currency translation gains.

Income taxes at $134 million represents an effective tax rate of 20.9% on operating net income; and on an underlying net income basis, the tax rate for the quarter was 23.4%. On a year-to-date basis, the effective tax rate on underlying income is 22%, which is in line with our expected range of 18% to 22%.

Slide 10 shows sales results across our insurance and wealth businesses. Total insurance sales were up 26%. On a constant currency basis, our total insurance sales were up 24% with double-digit increases in sales across our Canadian, U.S. and Asian insurance businesses.

Our sales this quarter also reflect the contributions of recent acquisitions including the Assurant Employee Benefits business and our increased ownership in India. Excluding the benefit of these acquisitions, insurance sales were up 14%, demonstrating a strong balance between organic growth and the contribution from the businesses we’ve acquired.

Total wealth sales of $32.7 billion were higher by 3% and also benefited from currency movements.

On a constant currency basis, wealth sales were lower by 1%, higher sales at MFS and in our wealth businesses in Asia were offset by lower sales from Group Retirement Services in our Canadian operations, which benefited from one very large sale of $1.7 billion to UBC in the prior year.

Turning next to slide 11, we present the change in our year-to-date operating expenses over the prior year. Overall, operating expenses for the first six months were $2.8 billion, up $403 million over the prior year period.

The increase in expenses was driven primarily by currency movements and the inclusion of expenses of recently acquired businesses.

When we adjust for these items, our controllable expense growth accounted for 3.5% of the change in our total expenses, as our investment in growth has been partially funded through productivity gains generated through our Brighter Way program. To wrap up, we achieved solid results for the quarter against the continued backdrop of low interest rates.

The benefits of our balanced and diversified business model have become even more apparent in this environment. We’ve been investing organically and through acquisitions, and we’re seeing the benefit of these investments in our top line growth and their contribution to our results this quarter.

With that, I’ll turn the call over to Greg before the Q&A portion of the call..

Thank you, Colm. To ensure that all of our participants have an opportunity to ask questions on today’s call, I would ask each of you to please limit yourself to one or two questions and then to re-queue with any additional questions. With that, I’ll now ask Chris to please call the participants for questions..

[Operator Instructions] The first question is from Meny Grauman with Cormark Securities. Your line is open..

Hi. Good morning. Just want to ask a quick question on Bentall Kennedy, the decisions by BC Investment Management to bring in the management of their real estate.

I am wondering if there’re any other -- is there any other AUM that said risk of that is -- do you see that as a one-off, or is this sort of a picture of maybe a trend that’s emerging in that business?.

This is Steve Peacher. We would view it certainly as a one-off and we have no expectation that there’d be any -- that there is anything else like that within the Bentall Kennedy asset base. That was bcIMC had a big portion of real estate assets managed by Bentall Kennedy for over 20 years. That portfolio had performed very, very strongly.

And as you know, a number of the largest pension funds in Canada manage their real estate in-house. And Bentall Kennedy had the option to do that and decided to exercise their option to purchase subsidiaries within Bentall Kennedy that managed those assets. But that is very unusual.

And we think -- we don’t see that across the rest of the portfolio that Bentall Kennedy manages..

And then, if I could just ask on the -- in the press release, you talk about some lower sales in third-party mutual fund business in Canada.

And I’m just wondering you can give us a little bit more detail on that and what the outlook forward?.

Sure. It’s Kevin Dougherty speaking. Overall, in the quarter, we saw -- overall wealth sales were down about 10%. That was really largely third-party mutual funds which were down about 40% on the quarter. If you look at Sun Life manufactured product including mutual funds, we were up 37% on the quarter.

So, I think as we kind of think about that compared to what was going on in the industry of minus 63% of net flows, both of those numbers actually compare quite favorably. And I think we’re well-positioned as investors start now to come back into the market..

The next question is from Humphrey Lee with Dowling & Partners. Your line is open..

Good morning. And thank you for taking my questions. Looking -- a question for Mike. So, MFS continues to show improvement in flows especially with mutual funds turning positive.

How much do you see the improvement that kind of year-to-date as a result of the new product launches that you’ve kind of rolled out over the past year or so? And then also, maybe you can talk about the pipeline on the institutional side for the second half of the year?.

Hey, good morning. In terms of where flows are coming from, it’s actually significantly broad when you look at the number of products. I think over the last 12 months, we’ve sold over $1 billion dollars in 20 strategies at the organization. So, we’ve seen significant breadth in the sales.

And much of that a result of, when you look at the performance, is the breadth of the investment performance. And so, Dean mentioned, one of the things that we are seeing is not only a move from passive to active, but a move out of the active shops that haven’t performed well into active shops that have, and we’re seeing the benefits of that.

We have seen an uptick in some of the strategies that have been launched; relative to total sales, they’re not material enough I think to speak individually of.

And in terms of pipeline, we don’t speak to the pipeline, and reason for that is that pipeline many times can get delayed, many times won’t fund at all for a variety of reasons the clients for their own needs are engaging in. And so, we’re not comfortable releasing a pipeline number..

Okay, got it. And then, maybe shifting gear to Asia, so, a question for Kevin Strain. So, in Asia, continues to look like a good earnings growth in ROE expansion story. My understanding is that there’s definitely more room for ROE improvement based on the product level ROEs and your expense base in Asia.

So, I remember you talked about in the past that it’s a matter of putting on new sales.

So, given the kind of the improvements to-date and kind of looking a little bit ahead, how should we think about the path to an ROE that is more consistent with your product level ROE for Asia?.

So, Humphrey, that’s correct. I mean, you’re seeing us grow in income wise in most of the countries this quarter. And our expected profit was up $7 million and the new business strain was down $5 million. And that’s the combination of things that you’re going to see with the sales growth.

You’re going to see expected profit grow; you’re going to see the strain come down, because we’re going to eat through some of the expense gaps. I’ll give you an example. So, we’re managing growth and also mix. Our health and accident sales were up 85% in the quarter year-over-year.

So, we’re getting a more positive mix, and that’s also having a benefit. So, over time, I think you’ll get the impact of earnings growing faster than the use of capital..

Okay..

Humphrey, it’s Dean. I’d just add on the ROE part of that. When you look back over time, you see good progress, a steady progress on the ROE for Asia on an underlying ROE basis. It’s moved up from 2014 to 2015; and again, year-to-date it’s moved up again.

And certainly the profitability of the products we’re writing as Kevin said is such that as we build the business and as we reduce expense gaps, you should see that ROE continue to expand..

Looking at the trajectory, it’s been steady growing and at descent pace, but should we expect a little bit more acceleration as you kind of further grow into the expense base, because I’d assume some of the benefits are probably more back-end loaded relative to the beginning -- relative to recent years?.

I think you’re seeing -- well, you’re seeing a bunch of things. One, you’re seeing us make additional investments as well; we’ve made investments in our brand position; and we paid investments in digital footprint; we’ve made investments in terms of acquisitions. What I would say is that there is room for growth.

We saw a broad-based growth in our sales in multiple countries, in agency and bank assurance, and telemarketing. We’ve added telecom distribution in India, Malaysia and in the Philippines. So, there is lots of room for growth and there is lots of investment that’s happening. And I think what you’re going to see is continued expansion.

I think Dean talked about earlier that the earnings has coupled in the last couple of years. I think that’s pretty descent growth and I expect we’ll continue to see that happen as we build the sales, we build the expected profit base and we start to see the new business strain come in. So, I am not suggesting that it’s going to be hockey stick.

I think we’re going to continue to focus on executing well, focus on executing quality and the distribution side and getting that continued steady growth, and growth in both the ROE but also in the B&D [ph] and the embedded value..

The next question is from Sumit Malhotra with Scotia Capital. Your line is open..

I just wanted to go back to couple of things that you mentioned in regards to the review. So, thank you for the update on the URR. But I just want to make sure I understand the logic on timing. At least one of your peers has indicated that they will likely include an update for their URR assumption next quarter.

Is there anything specifically that prevents you from taking what I think is a conservative approach and going ahead and doing that as well, or is this just position on your part to wait until there is an official update?.

Yes. Sumit, it’s Colm here, I’ll say a few words, and Larry will add to it. But I think, I would suggest that it’s not really a question of conservative or not conservative. The Actuarial Standards Board has indicated it will provide guidance, but it has not actually submitted anything in written form yet for us to evaluate.

And as I mentioned in my remarks, back in 2014, when the guidance came out, the industry was engaged with the Standards Board at that time around how that process should work. I would probably expect that we would be similarly engaged this time around.

So, we would like to see the final guidance; we will participate in that; we will work through all of the implications of that; and we will take the action at the appropriate time. We’ve indicated what a 10 basis-point change will look like.

I think everybody can see that interest rates have declined since 2014, so, obviously, not unexpected that they would take this approach. But with that I’ll ask Larry to add anything he would like to say..

Well, I think the only thing that I would add to that is at $75 million or 10 basis points, certainly the organization has the capacity to handle that at the time that it comes..

Yes. I don’t think it’s a comment that you can’t handle it; it is just if this is in the pipeline and you have the ability to do it, it seems reasonable that you could go ahead and take that action. Maybe I’ll just tag that in on the actuarial review on the whole.

I know the last few years from an aggregate perspective, this has been a financial non-event for Sun Life, but going back a few years, it still brings up some scary memories. So, that’s probably why we always ask about it.

Is there any specific parts of the portfolio -- or of your aggregate portfolio that are being reviewed this year or that you can specify for us?.

At this point, there is nothing that’s notable of the kind of stats that you’re thinking of in terms of some of the past reviews. Of course, there’s still volatility in the review just because so many different items are reviewed.

So, at this point, there’s still some potential volatility there, but nothing where we would point out a certain direction or a certain number at this point..

Okay..

If I could add to that, Sumit, clearly at this stage in the process, we’ve undertaking a lot of work, but we’re not just starting out. But if we were aware of anything that was large and material that we felt we were sufficiently progressed on, we would of course bring it to investors’ attention.

So, the fact that we’ve not indicated any amount, it would suggest to you that it’s a lot of items across the piece, as Larry says, that are being worked through. .

I hear you there. Last one is for Mike on the MFS margins. So, given the trend you had here, it certainly seems like 35% in margins is a negative outlier. And you’ve given us some commentary here that there is some seasonality in the share-based comp.

I just want to make sure I am thinking about this correctly because when I look at Q2 a year ago, it actually ended up being a credit to earnings.

So, if you could just give me or give us some detail here on -- was this the main factor that impacted your margin; and if so, if there’s seasonality, why are the numbers so different on a year-over-year basis?.

Yes. A few things, one is there was -- the seasonality is the deferral accrual -- the accrual deferred comp was higher this year than last year. So, there is some difference in accrual year-on-year.

As Dean mentioned, if the market stays where it is as we look into the second half, we would expect that you’re going to see higher margin in the second half; you’re going to see a margin for the year, in terms of what we print for the year.

The last thing I would say, as you think about-- as we look at year-on-year is, the challenges facing the business now what we see happening from a competitive perspective is we see competitors actually cutting back, we’re seeing headcount cuts, we’re seeing cuts across discretionary spending. We’re actually doing the opposite now.

We see this as an opportunity to invest in the business. We’re investing and we’ve mentioned previously in our global fixed income capability and build out globally. We’re investing in technology infrastructure; all to the benefit of our clients which we think in the long run are going to pay off.

And so, we’re going a little bit against the grain relative to the industry, and we have taken operating expenses up year-on-year. But as we said, we would expect all else being equal the margin to be higher in the back half..

The next question is from Peter Routledge with National Bank Financial. Your line is open..

Question about the interest rate outlook and lapse. So, let’s assume rates stay where they are for the next five years. You’ve done all right on assumption changes the last few years, but within that are gross charges for lapse pretax of about $1 billion.

So, do you have a significant vulnerability to assumption changes, maybe not this year, but for the next couple of years in this rate environment?.

Well, the rate environment certainly does impact the lapse assumption. Some of our lapse and policyholder behavior assumptions are already dynamic assumptions and that as rates move, the lapse assumption automatically moves, but others are not. And we continue to track and trend the policyholder behavior as we go.

And I do think that the low rate has had an impact on us. At this point though we did a deep dive last year, and I think we tried to get ahead of it. But certainly, it is one of those assumptions that is hard to know for certain what’s going to happen. So, we will continue to monitor it.

And there maybe some vulnerability there but I think we’ve really tried to get ahead of that over the last few years..

Is it reasonable to assume policyholder behavior and the evolution of industry, there is a correlation there?.

There is an impact in a sense that policy holders who have policies that were purchased higher interest rate environments have valued as they couldn’t get by going into the market to purchase a new policy today. So, there’re wise to go out. And we have seen them do that..

Quick one on the U.S., at least as I measure core, looks like a step change up in U.S. earnings contribution.

How much is that coming from Assurant and how much is organic?.

Hi, this is Dan Fishbein. Essentially, the increase that you would see in core in Q2 was due to the addition of the Assurant business. Q2 was the first full quarter where we reported that business and that’s the primary factor in what you’re seeing there..

Okay.

Can you give us a little bit more color on the morbidity charge there?.

Sure. What I am sure you’re referring to is the stop loss business. We saw higher claims experience during the second quarter in stop loss. And that was after five straight quarters of very strong results in that line of business including notably a very strong first quarter of this year. So, year-to-date stop loss earnings are substantial.

The higher morbidity we saw in the second quarter is largely from 2015. It’s concentrated both in certain client cohorts and also we’ve seen some increase in pharmacy claims experience. The entire stop loss business is priced annually, most of it on January 1st. So, we’re watching the emerging experience very closely.

And we will and can take action very promptly if it continues..

But right now, it looks more random event than a systemic issue..

Well, we are seeing, as I mentioned, certain customer cohorts that are having higher than expected experience and higher pharmacy claims. So, those are the two particular areas we need to watch quite closely..

The next question is from Doug Young with Desjardins Capital. Your line is open..

Hi. Dan, maybe just to continue along with the question on the morbidity or the stop -- the U.S. stop loss business. Can you talk about -- because I think you’ve talked about price increases you put through on the group benefit side, but you haven’t talked as much about price increases that you put through in the stop loss.

And I understand that it’s January 1st that the prices went through -- price increases through.

But what on average was the price increase going into this year that you put through on the stop loss business?.

So, the stop loss business generally has more significant built-in price increases due to the fact that it’s a medical business. And therefore, medical trends drive the cost structure up each year. And we generally not had challenges putting through the rate increases there. So, we won’t necessarily give very specifics on our price increases.

But that is a business, because of underlying medical trend where you generally see 10% to 15% increases annually..

And so, you’re just getting that the increase is just related to the medical cost inflation; are you able to push some additional price increases of these margins or is this just a pass-through?.

Well, the price increases obviously are very closely tied to the experience of the cases, which is driven by the underlying medical trend and claims experience. Typically the way this works is clients will look at the price increase and they may make a benefit change, for example, take a larger deductable.

So, there is usually some difference between the gross increase and the net, but because of the order of magnitude of the size of the annual increases, if we needed to make a modest adjustment in pricing, for example, that’s quite possible for us to do, because any such adjustments would be small compared to the medical trend..

And the competitive environment in the stop loss business; has it been overly aggressive? I know you’re one of the bigger players.

Have the other players been more aggressive in pricing or has it been relatively rational over the last year to two years?.

Generally, we find this market to be relatively rational. But I will say over the past two years, we’ve seen increasing price competition, particularly around that January 1st season. So, there has been a little pressure over the past two seasons..

And you’re not concerned that the experience that you saw this quarter has anything to do with your pricing issues?.

We don’t have any reason to believe that we have broad-based pricing challenges. As I said, there are a couple of client cohorts that we’re looking at closely,, as well as the pharmacy claims..

Okay. And then, just maybe back on MFS. The margin question has been asked. But I’m curious how much of your assets are capped. Because I think some of your competitors in the U.S. have talked about capping funds and percentage of other assets that are capped.

So, I’m just trying to think of that relative to MFS and how much of your product is capped? And obviously some of these mandates assets have come down given the market conditions.

Any thoughts of reopening these or is that still on the sideline for now?.

Yes. We’ve currently got about 12 strategies in some form of restriction. If you look at the asset base, it represents under half of the total assets of the firm. We obviously scale these up significantly post financial crisis.

But, if you look at them on a net basis relative to last couple of years, because performance has been so strong, you will see some natural redemptions, clients reallocate, pension spend down. But we’ve actually seen a lot of stability in the asset base of the restrictions, given the performance of the products.

And so, we don’t believe there would be any scope in the near-term to expect that some of these strategies would reopen, because the asset base is continuing to be pretty high..

Okay.

So, it’s just under half of the assets have some form of restriction on it?.

Yes, somewhere in the 40% -- in the 40s..

The next question is from Tom MacKinnon with BMO Capital. Your line is open..

Just a question with respect to the U.S.

group business, two things there; I noticed that the business in-force was down 8% quarter-on-quarter, and maybe just a bit more color on what is driving that? And if we look at the expected profit in all of the U.S., you had mentioned that the in-force management businesses, you got lower levels of expected profit.

But despite taking on -- now we’ve got three months of Assurant business versus only one month in the first quarter, but the expected profit only went from $105 million in the first quarter to $112 million in the second quarter. I would have thought the benefit of the Assurant would have been higher. So, maybe you can elaborate on that as well.

Thanks..

Tom, it’s Dan. I’ll take the first question on the BIF and then Larry will address the expected profit. On the reduction in BIF, that was primarily due to the lapsation of one client relationship in our Disability RMS business which is one of the businesses that we acquired as part of the Assurant transaction.

Disability RMS is a business that partners with other insurance companies, generally in a shared risk arrangement and then Disability RMS does the administration, underwriting et cetera for that business. They had one unique relationship which was block reinsurance arrangement only. That’s not really consistent with our business strategy.

And that client relationship was in a loss position. So, we decided to let that relationship go and that’s really what you’re seeing in the BIF there. Without that, we did have small reductions in BIF year-over-year in the group businesses, both AEB and Sun Life, and then an increase in BIF in stop loss.

So, the group benefits BIF without DRMS was relatively stable; the change you’re seeing was that one customer in DRMS..

And does that change -- how would that influence any of your accretion estimates going forward, or is that taken into -- was that factored into your accretion estimates when you got Assurant, or it would have any material impact?.

Yes, the overall revenue in BIF that we’re seeing is very much in line with our expectation. It’s a small amount, but the lapsation of that one client in DRMS actually will be helpful, because that was in the loss position. But overall, we are on target for our accretion expectations..

Okay.

And then, on the expected profit?.

Hi, Tom; it’s Larry here. So, expected profit -- and I think you are most focused on the quarter-over-quarter number and expressing the expected profit in U.S. dollars….

Yes..

So, U.S. dollars going from 105 to 112. Actually 12 -- there was 12 increase that’s related to the Assurant acquisition, and that’s in line with expectation recognizing that we’re early in integration at this point. But it was offset by a reduction in the original Sun Life business.

And we see some seasonality in the group business, because we find out about the sales for 1/1 early, but we don’t always find out about the termination part way through the first quarter.

So, what we actually see is the first quarter is seasonally high for expected profit and then it comes back down in the second quarter, and you see that regularly each year. So, it’s not an indication of trends, but rather some seasonality. And you do see the 12 million of AEB impact as we had expected..

Okay. And then one final question is just with respect to strain. I think Colm, back in the third quarter call of 2015, you increased your strain from $30 million to $40 million to $40 million to $50 million as a result of the lower interest rate environment; rates are a lot lower now than they were then.

Do you still feel comfortable with the 40 to 50 in the strain, albeit I know the first quarter was impacted by a sales campaign with respect to Canada that made the strain a little bit better..

Yes. You’re right, Tom. I mean 40 to 50 was really reflecting the interest rates and indeed currency, because U.S. currency was stronger. So, we were reflecting all of that. I think we still feel that is the right amount to think about on a quarterly basis.

But again, with the caveat that you really need to think about it annualized, because in any given quarter, because of sales campaigns, because of sales mix et cetera, you can get a different result. So, last quarter, we were a little above that; this quarter, we’re a little below it. So, that would suggest you the 40 to 50 still makes sense.

Another area that can be bit lumpy we’ve talked about before is in Canada on Defined Benefit Solutions, sales are large but they’re episodic. So, we didn’t see much of an impact in the current quarter on that front. So, overall, yes, we’re comfortable with the 40 to 50..

The next question is from Darko Mihelic with RBC Capital Markets. Your line is open. It looks like we’ve lost that caller. We move on to the next caller who is Mario Mendonca with TD Securities. Your line is open..

Good morning. Just a couple of quick questions on the experience items, first on yield enhancement. The number was a little high, higher than what I was expecting. And it’s noteworthy because we’re seeing a little pressure from some of your peers.

So, could you talk about where it came from and what your outlook is for yield enhancement going forward?.

Yes, it’s Colm here. Maybe, I’ll say a quick word in terms of where it came from; and in terms of how it’s expected to play out, Steve will amplify on that. So, you’re right, we’re a little bit on the high side relative to where we’ve typically been, but we’ve had a number of good quarters with investing gains.

And it’s primarily Canada and maybe out of the $40 million, maybe around two thirds of it would be Canada, portion in the U.S., would be the other larger part. Over to Steve..

Mario, the investment gains are driven by a couple of factors quarter-to-quarter, one is just ongoing tactical trading in the bond markets, another source is investing in asset classes like private debt and commercial mortgages where we can source some attractive spreads.

And then, from time to time, there are asset liability management moves that lead to investing gains. And I think that we’ve had a consistent experience in generating those, quarter-to-quarter. Markets are uncertain of course and can change.

And so it’s -- we’ve been running probably a little higher than I would want to commit that we could run to on an ongoing basis. But, we do find every quarter that we -- generally that we can through tactical trading or through those faster classes, generate some gains, but it will vary because the markets vary..

Do you feel that the outlook -- notwithstanding the stronger results this quarter that the outlook would be for lower yield enhancement gains than we’ve seen say in the last four quarters?.

I don’t know if I have a reason to have an outlook that they would necessarily be lower. But there obviously yields in the market are lower; there is a press among investors to find yield which makes some of these asset classes more competitive in order to find the investments that we like to make.

So, I wouldn’t say definitively that we would expect them to be lower but the markets are competitive and quarter-to-quarter that they will fluctuate..

If we could drive on to the expense experienced losses in the quarter, that surprised me; it’s not something that we’re used to seeing in Q2, would have thought that’d be in Q4, the normal quarter four.

Can you talk about why it played out in Q2 and what your outlook is for Q4 then?.

Yes. So, it was a little on the high side, certainly relative to Q1 and the expense experienced at $18 million versus Q1, we had $6 million.

And again a couple of drivers there, in the corporate segment, we did take an accrual in respect of long-term incentive comp as the Sun Life Financial share outperformed relative to peers and there is a performance factor in the overall comp.

So that’s an accrual rate, we don’t know what that will be; it will depend on where we land at the end of the year. But we thought it would be prudent to adjust for that, and that’s about $6 million. So, we take that now, Mario, because by the end of the year, we don’t want to have an expense posed on that item, if we can avoid it.

And then, the other piece was really around Canada. And again, I think number of the factors that we’ve talked about there in terms of wealth sales being on the lower side in the non-Sun Life manufactured wealth sales that would be a factor. So again, we wouldn’t feel that that that’s necessarily something that’s going to persist.

We’ll have to see how markets play out..

Showing no further questions at this time, I’ll turn the call back to the presenters..

Thank you, Chris. I’d like to thank all of our participants today. And if there are any further questions, we’ll be available after the call. Should you wish to listen to the rebroadcast, it will be available later this afternoon. Thank you and have a good day..

Ladies and gentlemen, this concludes today’s conference call. You may now disconnect. Thank you..