Good morning. My name is Christa, and I'll be your conference operator today. At this time, I would like to welcome everyone to the Roblox Third Quarter 2023 Earnings Conference Call. All lines have been placed on mute to prevent any background noise. After the speakers' remarks, there will be a question-and-answer session.
[Operator Instructions] Thank you. I will now turn the conference over to Stefanie Notaney, Senior Director, Financial Communications. Stefanie, you may begin..
Thank you, Christa. Good morning, everyone. Thank you for joining our Q&A session to discuss Roblox's Q3 2023 results. With me today is Roblox’s Co-Founder and CEO, David Baszucki; and CFO, Mike Guthrie.
As a reminder, our shareholder letter, press release, SEC filings, supplemental slides and a replay of today's call can be found on our Investor Relations website at ir.roboxs.com. On this call, we will make some brief opening remarks and reserve the rest of the time for your questions.
Our commentary today may include forward-looking statements, including, but not limited to, expectations of our business, future financial results and strategy.
Forward-looking statements are subject to risks, uncertainties and assumptions that could cause actual results to differ materially from those described in our forward-looking statements, a description of these are included in our SEC filings, including our most recent reports on Form 10-K and Form 10-Q.
You should not rely on our forward-looking statements as predictions of future events. We disclaim any obligation to update these statements, except as required by law. During this call, we will also discuss certain non-GAAP financial measures. Reconciliations between GAAP and non-GAAP metrics can be found in our press release and supplemental slides.
With that, I'll turn it over to Dave..
13 through 16, 23%, 17 through 24, 29% and 25 and up, hours of engagement, up 28% year-on year. On our vision that Roblox is everywhere, and this goes to the vision that immersive 3D multi-player in the cloud simulation that connects and helps people communicate should run on every device. We brought forward two new devices recently.
First, Meta Quest, which as of October 31st had over 2 million lifetime installs. And then, Sony PlayStation, which we announced at our Developer Conference and launched on October 10th, has had over 15 million downloads in October. Our goal is really for Roblox to be everywhere.
On the size of vibrant economy, we're innovating in many ways there, continuing to grow our monthly unique payers, we had 14.7 million average monthly unique payers in the quarter, which is a record. We have some really exciting innovative extensions to the platform.
Coming one is really in the vision of Roblox giving our developers and creators the tools to run their own business. We're going to be introducing subscriptions for developers, so their experiences can host subscriptions, we plan on launching that this month. Advertising, we're going to share a lot more at Investor Day.
But we are making amazing progress here, we've hired Stephanie Latham as our VP of Global partnerships to help to supercharge this business. We've also in addition to portal and image ads started testing video ads in Q4 and looking for a launch of that in 2024, we'll share more of this at Investor Day.
On the overall product velocity and the background, we shared a lot of our 2024 vision at our Developer Conference in September. And those videos are all available online for anyone who is interested.
With a really strong pipeline of great innovation, on some of the big things we've been working around, which include voice and avatars simulation to more-and-more host real-time communication. Our voice DAUs for the quarter are now up 240% year-on year.
On avatar side, we are now live with what we call UGC avatars, which is user-generated content for avatars, allowing the community to participate in the creation of avatars. And we're now live with facial animation. And over time, we expect all avatars on the platform to support real-time camera tracking and facial animation.
At our Developer Conference, we introduced a new platform called Roblox Connect, which is a showcase of communication technology that will be open source and shows us a set of APIs that allow creators to embed communication capabilities into their own experience, including on mobile, ringing the phone to join with friends.
And a couple of highlights, we'll touch more on Investor Day. On the AI side, we continue behind the scenes to more and more incorporate AI up and down the stack.
And in addition to, of course, added capabilities like Roblox Assistant, which we rolled out in October that you'll hear more about on Investor Day and Roblox other ways of generating things. I think behind the scenes, I just want to highlight the efficiency that this is bringing us, both on safety, on moderation.
We're moving many of our moderation pipelines more and more to AI, and this is simultaneously increasing quality as well as cost, and you can see that in our increased operating leverage. Finally, just want to highlight that at Investor Day in a week, we'll be covering a lot more of this.
And now, I'm going to pass it over to Mike for some more discussion on our operating leverage..
bookings of $1.065 billion; adjusted EBITDA of $173.2 million, which correlates to our calculation of covenant adjusted EBITDA; and revenue of $809.3 million. While we are not going to provide formal guidance for Q4, we are comfortable with the consensus estimates for bookings and adjusted EBITDA.
Concerning consensus revenue, we want to remind everyone that revenue is much more complicated to forecast and model than our bookings. Paying users can buy both consumable and durable virtual goods.
Bookings related to consumable virtual goods are recognized essentially immediately, while bookings related to durable virtual goods are recognized over the average life of a paying user, which is currently 28 months. The split between consumable virtual goods and durable virtual goods changes every month.
In addition, the average life of a paying user can also change in any given quarter. Finally, because of the deferral period, in any given quarter, the revenue recognized has much more to do with prior bookings than with current bookings. That's for example, the growth in bookings over the past quarter will largely be reflected in our future revenues.
And just as an example, I went back and looked at our bookings in the supplemental materials. If you think about the 28 month average life of a payer, that's about nine to 10 quarters.
So if you look at the growth rate of bookings over the last nine to 10 quarters, you'll see that it is -- those growth rates are below the consensus revenue estimate, which is at about 40%.
So we expect revenue in Q4 when we do the work on virtual versus consumable and the average life of a payer assuming there's no change to that average life in Q4, we expect revenue in Q4 will be approximately $740 million to $750 million dollars or a year-over-year growth rate of approximately 28%.
So with that, we're done with our opening remarks and we welcome questions..
[Operator Instructions] Your first question comes from the line of Jason Tilshin from Canaccord Genuity. Please go ahead..
Great. Good morning and congrats on the strong results. I was just wondering, exchange fees as a percent of bookings were down sequentially. I'm curious, if there's anything one-time that drove that? And just higher level, how you view continuing to reinvest in the developer community as you see leverage [in other] (ph) areas? Thanks..
Hi, Jason. We absolutely -- top priority is to continue to invest in the developer community. In fact, the strong results that you've seen over the last few quarters is a direct result of an explosion of creativity, new content, existing content being updated and upgraded, appealing more and more to our user base.
So top priority is to continue to invest in our developer community. The sequential decline is primarily related to an issue with our prepaid cards.
So there was an ability, and we can go through this in more detail if you want to get on a call with us one-on-one, but there was an ability until recently to actually buy Roblox at a discount through prepaid cards and certain currencies and as a result the bookings number and the DevEx number was artificially inflated versus the bookings number.
The user was getting extra Roblox per dollar. We've now closed that and they're now getting -- they're now buying Roblox at the right price. That means they get slightly fewer Roblox, which means the DevEx related to those bookings is slightly lower.
But going forward that's -- that loophole effectively is closed and we will continue to be driving lots of opportunities for developers to grow the overall dollars in the system and the percentage of the economics that they get. And we'll talk more about that at Investor Day. I'm happy to discuss it on this call as well..
Yeah and we highlighted at our Developer Conference the growth rate of the top 10, the top 100, and the top 1000 developers and those all continue to grow quite rapidly as far as their revenue..
Great, it's really helpful. And just one quick follow-up. In the shareholder letter, you called out bookings growth really strong in Western Europe and East Asia. Just curious if there was any underlying drivers of that performance that stood out in the quarter? Thank you..
Across the Western Europe and East Asia, we have a few benefits that are really pushing the bookings growth rate. Number one, we have payer cohorts that are getting, that are more and more seniority. And we know over time as payer cohorts are on the platform for longer periods of time, they tend to monetize better.
And so, a lot of those payer cohorts are really hitting their stride in terms of maturity. Those are wealthy countries. So they have a lot of purchasing power. And so, we've done very well there. We have seen lots of new content that has popped up in those markets. And so, lots of growth there.
And we're really growing across all ages in Western Europe and East Asia, from all the way from the youngest users on the platform to aged up users..
I want to highlight also core technology, less on the monetization side and more on the user engagement side is also underlying some of this. The quality of our platform in Japan has increased rapidly over the last few years. We highlighted semantic search and some of the other things we've been doing there.
So this is also a result of product quality and the quality of our automatic translation system..
Your next question comes from the line of Bernard McTernan from Needham & Company. Please go ahead..
Great. Thanks for taking questions. Maybe just to follow up on the last one, you guys have been talking about Japan for a couple of quarters now.
Are there other kind of wealthy under-penetrated countries out there that is next on the list to target?.
Well, Germany, Spain, Italy, I mean all throughout Western Europe, France, they're all growing really dramatically.
And as you know, Bernie, it's less about an immediate target and it's more about an organic growth that's driven, as Dave said, by great product technology, the fact that translation and search are better, the fact that there's a local developer community sprouting up in those marketplaces.
So it's organic and we believe very sustainable because it's organic. And so, we're targeting really users around the globe, including more and more users in the US, Canada, and markets that we're already very strong in. But the countries in Western Europe and East Asia just are showing particularly strong growth and very healthy monetization..
And highlighting, when we talk about product quality in Japan, that's platform-wide product quality, not Japan-only product quality. And that goes all the way down to raw product performance on low-end devices, for example, which can help accelerate countries like India. Search can help accelerate all countries.
So really, we target the platform as a whole generally..
Understood. And then just on the cost-saving initiatives and talking about internal efficiencies, especially in infrastructure, obviously you guys are doing a great job pushing on that. It feels like just from the shareholder letter, the commentary that there might be maybe more to do, you're discovering that there's more to do.
Is that the right read, especially in infrastructure, just we see internal efficiency initiatives, it sounds like it might be a broader push than just growing it below bookings, but just want to double click on it..
I want to highlight a couple efficiencies that we actually get from a quest for quality as opposed to a quest for raw efficiency. More and more as our safety platform moves to AI, it's been driven by a quest for just increasing the quality of everything we do around safety and moderation. A byproduct of that is a lot of efficiency.
I think on the infra side, as we get into a high level of resilience, that gives us a lot more room going forward to grow without a lot of CapEx. So some of these are less discoveries and natural evolution..
And may just add Bernie one last thing to that. The growth rate that we had to build into through COVID was so significant that we made a decision to invest heavily and aggressively, and we're happy that we did. And obviously the platform is at scale, the platform is much, much larger and much more capable than it was before.
But now we're sort of through that macro adjustment of hyper, hyper growth that the economy took when we started -- when the pandemic started. It should be much more rational and reasonable and predictable growth. And that allows us to invest and be more efficient really throughout the income statement and the balance sheet..
I want to highlight one other nuance on efficiency. And this gets into what we're doing on voice safety and voice moderation. We're doing very sophisticated work to help with voice safety and civility, and we're doing this on our own infrastructure.
And there's incredible efficiency by using the same infra that we use for real-time 3D simulation of all of our players, using that exact same infra for inference for voice safety..
Understood, Thank you both..
Your next question comes from the line of Omar Dessouky from Bank of America. Please go ahead..
Hey, guys. Thanks for taking the question. I actually wanted to double-click a little bit more on this infrastructure question, because the numbers are quite remarkable. So if I just look at your results it looks like your hours in the third quarter, your total engagement hours were up 15%, but your infrastructure cost per hour was down 18%.
So that's pretty strong and your infrastructure costs came in well below my estimates.
So are there any onetime events that caused this very high cost savings on that line and how should we think about your infrastructure costs per hour kind of going forward? Would they be at a similar rate as they were in this quarter or will they kind of come back up to where they were in the second quarter? Then I have a follow-up..
Omar, I actually feel the onetime event has happened in the past, which was on core data centers, a fair amount of CapEx to build out resiliency. And we're through that now. And we have resiliency on core data centers, on edge data centers where we run simulation. Once again, we've got great efficiency there on that capacity.
So I don't think there's a forward event reel. I think we've done a lot of that in the past..
Yeah, and then Omar, as it relates to [indiscernible] so first thing, you had a comment about hours growing at 15%. I want to make sure I understood that. I think hours grew at 20%. But just....
I'm just talking about quarter-on-quarter, Mike. Quarter-on-quarter your hours were up 15%. Yet, your cost per hour was down 18% quarter-on-quarter..
Okay, understood. So we're going to show some more data at Investor Day, but one of the factors is what Dave just talked about, which was investment, building a lot of capacity, not unlike building a factory or anything else, and now absorbing that capacity.
The second one is, challenging the team to focus on a cost to serve target that declines over time and to get more efficient as an engineering organization. And they've done an incredible job and we believe have plenty in front of them, and they're going to continue to drive down this metric of cost per 1,000 hours served.
So we actually see continued leverage in the infrastructure line to answer your question, and that should be reflected in the future in lower numbers as a percentage -- on the income statement, lower numbers as a percentage of either bookings or revenue..
Okay, awesome. Okay, and then maybe just focusing on sort of your top line and your guidance.
What was it that increased your confidence and your ability to guide accurately as compared to, let's say, three to six months ago?.
Well, I want to do a shout out to the whole financial modeling team. We've always had a fair amount of confidence in our ability to model the future. So this is less about confidence. Mike maybe can comment to the real world..
Well, first of all, you said the existing guidance, so we haven't given any guidance yet. We're going to guide for the fourth quarter. I merely commented on Q4. A number of reasons, there's certainly demand. We talked to a lot of investors who would really like a deeper insight into our forecasting and the best way to do that is through guidance.
And I think having gone through such a big cycle of COVID and coming out of COVID and the big investments that we've made. And now with margins and operating leverage coming out the other side, it actually does become easier to have that conversation and show people the models going forward. So I think it'll be a healthy dynamic for everybody..
Yeah, I want to highlight the complexity -- not really complexity, but the breadth and the scope of our vision internally.
We're building a platform that is connecting people around the world in a bunch of different regions and different countries, a bunch of different age groups, and more and more moving to several economic models that support that, virtual currency, advertising, and more to come.
And then on top of that, we have complexities on the GAAP revenue side, as Mike mentioned, as far as deferred revenue. The fairly broad ambitious vision, and we think guidance can help that complexity..
Awesome. Thank you, guys..
Thanks, Omar..
Your next question comes from the line of Clark Lampen from BTIG. Please go ahead..
Thanks. Good morning. I have a question on average spending rates. You guys highlighted a number of products throughout the prepared remarks that seem, whether in the late stages of, I guess, sort of pre-release or early release right now that seem likely to be accretive to spending.
Are we at a point now where maybe those products collectively can offset some of the mix shift headwinds to monetization we see from international expansion and maybe average spending from here sort of lifts going forward? That's question one..
Hey, Clark. Good to talk to you. First thing I would like to highlight that in the third quarter of 2023, so the average payer monetized at $19.02 over the quarter, which was up from $18.11 prior Q3.
So monetization on a payer basis has been creeping up over the last few quarters on a year-over-year basis and is basically catching up to those peak moments in the pandemic when monetization was incredibly high.
Overall, if you look at it on a DAU basis, some of the discussion around the prepaid cards that I mentioned earlier has been a bit of a drag on it. So I think we'll work through that as well. So yes, I do believe I'm strongly optimistic about monetization overall.
In addition, as Dave just highlighted, the platform is built now 70 million daily active users with a virtual economy that is very large and growing at a very healthy clip.
And it is set up, as we've always talked about and goes back to when we went public, that we will grow the virtual economies or vibrant economies on top of our platform, including advertising and other things that we'll talk about at Investor Day. Those things, as they funnel in, obviously will also move monetization up materially.
So we're pretty excited about that. So overall, as we look at monetization, whether it's per user or per payer, we like the trends that we're seeing right now..
Makes sense. And I'll [Multiple Speakers].
There's a little bit of a [indiscernible] about the geographic mix shift, which I think is what you're getting at. I just want to remind everybody that in the US and Canada, as an example, as users grow in terms of older users, they monetize better. There's a mixed ship going on even in our core.
And so even with a younger user base, where monetization and bookings are growing more slowly, we've definitely seen a positive mix shift of older users who do spend more. So it is not necessarily the case that just because other markets are growing faster, it has to have a detrimental effect on the rate of bookings per user or per payer.
And overall bookings growth is really what we focus on..
Understood. You talked about economy changes. Also, it looked like there were some adjustments that were made to sort of packaging and then the Roblox per unit of currency values earlier this quarter.
Could you talk about maybe how those packages are going to sort of affect the user and developer community if at all? And maybe secondarily, how could those changes, I guess, impact the P&L moving forward? Thanks..
Yeah, I just want to highlight, you may be seeing small experiments that were constantly running on the economy. We don't have any big plans for a massive economy shift. Consider these nudges right now..
Thank you. Your next question comes from the line of Eric Handler from ROTH MKM. Please go ahead..
Good morning, and thanks for the question. A couple things on advertising.
First I imagine it's very small but were there any advertising contributions in the third quarter?.
Hey Eric, there were, and you're correct, they were very small. [Multiple Speakers] I do want to do a little bit of a preface to Investor Day, while the actual ad revenue is pretty small, there is a vibrant economy around brands and the content that brands are publishing on the platform.
And there is a virtual economy related to brands, just like there's a virtual economy. Or the virtual economy around brands is integrated into our virtual economy overall. So while the ad dollars themselves were small, they're already contributing to the platform..
Great. And then, maybe I'm getting ahead of myself here and we'll talk more next week, but now that you're testing video advertising, when I look at sort of the suite that you have for advertising, I imagine, the digital billboards are probably the low end in terms of pricing. You've got this unique concept with portals, and now you have video.
Can you maybe talk about the value proposition of those three buckets?.
Yeah, I'm going to take a step back on the visionary value proposition and then we can paint a picture a year or two out and back into it. And once again, this is no promise of product delivery or any future revenue. But the vision really is ultimately what we do in real life.
For example, hanging out with friends at a shopping mall, going into various locations, browsing, trying on, and literally buying is going to be fully replicated on our platform. And ultimately that buying behavior will go to both virtual goods, as well as someday physical goods as well. And this will all happen on the Roblox platform.
So advertising is a great way for brands. And we've mentioned some of our great partners, Gucci, Vans, Nike, and whatever, to bring essentially friends traffic to their 3D virtual destination where people can interact with the brands, watch videos, try stuff on, and then ultimately buy virtual and physical goods.
So we actually think that advertising is just the first step to really a fully closed loop long-term shopping solution..
And Eric, just a quick comment, because we're going to cover this more on Investor Day and Christina who runs this business at Roblox will talk more about it. You're really talking about portal ads and video ads and there are going to be more than one type of video ads. We're going to talk about multiple products.
I wouldn't underestimate the value of video ads. Portals are very interesting and unique. We also have a massive user base and a very interesting age demographic that's highly, highly engaged. So we really see value for brands and CMOs to look at various products on the platform.
Ultimately we're incredibly excited about portals and we've seen good activity and when brands engage at that level where they have their own persistent experiences, it really is a base for a lot of other interesting engagement and monetization in the future, but there's a real breadth of products..
Great, thank you very much..
Thanks..
Your next question comes from the line of Brandon Ross from LightShed. Please go ahead..
Hi. You recently launched on a couple of new platforms, including Sony PlayStation. We're just wondering if there's any way to size the impact from those type of launches on DAU or an engagement? And if there's an update on any more platforms to come? And then I have a follow..
I would say we wouldn't share any platform by platform engagement estimates. I think it's safe to say it's doing better than we expected.
And I think the reason it's doing better than expected is, we have so much amazing content that is already running on phones, tablets, computers, other console, that's really just an accelerant of that existing content with a new destination..
And actually, Brandon, I would add to that. It's also a little bit more of [Metcalfe's law] (ph). So those people on the network can connect to other people on phones and desktops and other things. And so we are seeing an impact that maybe we can't just explain with a discrete view of what's happening on PlayStation.
It's really the benefit that we're seeing all over. But we're going to talk about download numbers next week and everything, they're very strong and very healthy. So we're super excited about it, but I think it's sort of a multiplicative..
And on future platforms, the vision would be immersive 3D multiplayer communication and connection technology. Ultimately, it should run on any form factor and any device..
Great.
And then on the DevEx, just to clarify from earlier, was it the loophole that made DevEx only 20% of bookings in the quarter? And then like generally on DevEx, how are you thinking about your profit and cash flow generation off the leverage and kind of cost control versus giving back to the dev community kind of what goes into that decision and how will advertising affect that?.
So there's a lot in that question. So first and foremost, our goal is to continue to push high growth in DevEx to the community. The investment that we make there is why we have great content and growing content. And so, we're always looking for ways to grow that overall.
Our desire, Brandon, on leveraging cash flow is really to leverage the efficiency in our fixed cost, which is around headcount and infrastructure. Those are the primary fixed costs in the business.
Generally over the last few years of COGS, as we have seen efficiency in COGS, we've tried to share those pretty much dollar for dollar with the community and that's been really effective. And so historically, if you look back three or four years, the DevEx rates were quite a bit lower than they are today.
So we're in a much more sustainable place and an ability to continue to push more of those economics to the developers. As we open up the economy, things like advertising, we fully intend for the community to participate in those economics.
And so we're really excited about the scale and the growth and the ability to continue to invest in it, because that's really what's driving the flywheel, it's content and users, and that investment that we make pays back. So we're always trying to grow it..
Awesome. Thank you..
Thanks, Brandon..
Your next question comes from the line of Matthew Cost from Morgan Stanley. Please go ahead..
Hi, everybody. Thanks for taking the questions. Maybe I'll start with one for Dave and then one for Mike. Just on the AI tools, you mentioned the moderation pipeline shifting more in that direction, and then a lot of exciting use cases for those new tools.
Are you still on track to build everything you're planning to build from an AI perspective on open source or from scratch? And is that from a CapEx and headcount perspective, is that fully baked into kind of your view from here?.
Yeah, I think we have so much breadth in the AI. We've highlighted we've got 70 ML pipelines running right now inside the company that goes all the way from our safety systems, moderation systems, real-time translation systems, gets into our search and discovery systems, and then gets into more of the user-facing things, like Roblox Assistant.
I think the big takeaway is, we want to run super high volume inference, for example, voice, as much as possible on our own hardware so we can do this extremely efficiently. And I would highlight on our edge data centers using as much as possible the same hardware to run inference.
It gives us the ability in parts of the world that are not as active to use that for inference. As far as the collection of tools we're using, I would say generally yes, yes, yes, open source. The market is in a really interesting time as far as what people are building and training and tuning and distilling and optimizing internally.
And we're building a full AI internal platform that many of our teams will then use for high performance inference..
Thanks. And then for Mike. I just want to revisit the goal of $800 million of DevEx that you guys mentioned last quarter. I think in order to hit that versus consensus, you'd need to do 26% of bookings as DevEx next quarter.
I guess, are you reiterating that $800 million target?.
So I think we've talked about this, Matt, many, many times. So it would be unlikely for us to hit $800 million this year. But if you look at what we are accomplishing this year, it's a massive pool of capital that has grown at very high rates over the last few years.
And we're super excited about what we are delivering to developers this year, just like we're excited with the top line growth in the business and the operating margins of the business. So, incredibly proud of the numbers that we're printing and incredibly proud of how the developers are sharing in that.
And we're going to continue to drive efficiencies across the business. And that's what we're going to focus on..
Great. Thank you..
Your next question comes from the line of Eric Sheridan from Goldman Sachs. Please go ahead..
Thanks so much for taking the questions. Maybe two that are sort of follow-ups to topics we've talked about and hopefully not front running next week. But to put a finer point on it, when you think about the developer community and lining up platform investments to meet the needs of the developer community.
What are your highest priority items as you move out of 2023 and into 2024? And then to come back on the infrastructure investment, is there a way to think about capacity utilization in your data center network and how much excess capacity you have right now to better understand engagement growth and filling that capacity to where capex could be coming in under expectations like now versus a more normalized trend longer term? Thanks so much..
Yeah. I'm going to go really fast on three points. On core data centers, we want to highlight just our infra platform teams ruthlessly at improving quality efficiency performance of all of our componentry there to really squeeze out as much as we can on the cost side.
Also on our cloud expenses, we're being very, very thoughtful there, moving as much cost internally as possible. On the edge capacity, just highlighted ability to run inference on the same grid where we run real time simulation, so we can run more and more inference for super, super low cost. So a little bit of a vision there as well..
And Eric, I'm not going to give you a direct number on capacity, but I would suggest to you that our capacity has quite a long way to go. It's not through 2024 for sure before we would have to start thinking about adding capacity. So we're in a really comfortable place right now..
We have time for one more question. Tom Champion from Piper Sandler. Please go ahead..
Hi, thanks. This is Jim on for Tom. Just a quick one on cost of revenue. So we've seen this shift toward bookings through lower fee channels. I guess, can we sort of talk about has that trend continued and how should we think about modellings, like leverage in that line going forward? Thanks..
I'll go through this at really high level and Mike, you talk about modelling. You're highlighting more the complexity once again consumable, durable, different mix shift. As an example, developer subscriptions on the platform over time with some of our partners may have different COGS than other type of Roblox purchases, which bodes well for COGS.
Prepaid business bodes well for COGS as well. Mike may talk more about the mix shift..
Yes. Hey Tom. So we've definitely been able to provide some leverage over time. There are some interesting areas where we could dive in. But generally, a real focus in operating leverage right now is infrastructure and personnel. And we're doing a really good job there.
And those are numbers that will, I think, drive the vast majority of margin improvement over the next few years, next couple of years at least. We're going to talk more about that at Investor Day. I think you're comfortable modeling COGS at about where they are today for now. That's a safe -- that's a fairly safe bet.
And think about operating leverage coming more from people costs and from infra costs..
Great, Thank you..
Those are much more in our control..
Thanks..
I will now turn the call over to Stephanie for closing remarks..
Thank you for joining us today, and that's a wrap for us..
This concludes today's conference call. Thank you for your participation. And you may now disconnect..