Greetings, and welcome to the Mytheresa Second Quarter of Fiscal 2023 Earnings Conference Call. [Operator Instructions]. It is now my pleasure to introduce your host, Martin Beer, Mytheresa's Chief Financial Officer. Thank you, sir. You may begin..

Thank you, operator, and welcome, everyone to Mytheresa's Investor Conference Call for the Second Quarter of Fiscal Year 2023. With me today is our CEO, Michael Kliger. Before we begin, we would like to remind you that our discussions today will include forward-looking statements.

Any comments we make about expectations are forward-looking statements and are subject to risks and uncertainties, including the risks and uncertainties described in our annual report. Many factors could cause actual results to differ materially. We are under no duty to update forward-looking statements.

In addition, we will refer to certain financial measures not reported in accordance with IFRS on this call. You can find reconciliations of these non-IFRS financial measures in our earnings press release, which is available on our Investor Relations website at investors.micresa.com. I will now turn the call over to Michael..

Thank you, Martin. Also from my side, a very warm welcome to all of you, and thank you for joining our call today. We will today comment on the results and performance of our second quarter of fiscal year 2023. Overall, we are pleased with our results.

Our business has shown once more excellent financial strength and resilience despite significant macroeconomic headwinds. Mytheresa grew its top line in the second quarter and delivered strong profitability.

Our results are even more reassuring given the performance we see with many of our peers and the broader consumer sector, high inflation, the prospect of a recession, the continued war in the Ukraine and a dramatic return of the COVID pandemic in China were just some of the negative sectors dampening consumer sentiment in the second quarter.

Mytheresa was able to distance itself somewhat from these significant macroeconomic challenges due to our unique focus on the high-end water building customer, our highly adaptive business model built on cost variability and our excellence and operational execution.

These qualities make us confident to deliver against our communicated targets for full fiscal year 2023 despite ongoing economic and geopolitical uncertainties. Let me summarize 3 key characteristics of our business as evidenced in the second quarter of fiscal year 2023, so that you can fully appreciate the strength and resilience of Mytheresa.

First, our focus on the high-end wardrobe building customer and thus also on truly luxury brands make us far less exposed to the aspirational luxury customer who is greatly impacted by negative sentiment at the moment.

This is clearly supported by our customer KPIs and our continued success with money can't buy experiences for top customers in the second quarter. Second, we have built a very resilient and agile business model. We are global active across many luxury categories, uniquely focused on full price selling, and we have a high share of cost variability.

Therefore, we can deliver strong profitability even at times of slower growth. Third, a key success factor for Mytheresa has always been the operational excellence in the business. We consistently achieve high quality levels of service and creative production.

This can be seen in the high customer satisfaction and loyalty we enjoy as well as the continually growing trust-based relationships we have with luxury brand partners that support us with exclusives and capsules. Let me now comment in more detail on those 3 key qualities of the Mytheresa business.

First, let's look at the success with high-end water building customers in the second quarter. We grew our gross merchandise value, GMV, by plus 7.8% compared to Q2 of fiscal year 2022. On a 2-year basis, we grew our GMV by plus 36.1% compared to Q2 of fiscal year 2021.

This solid growth in the second quarter sets us apart from other digital platforms in the same period. It is driven by the clear focus on the 2 high-end water building luxury customers and not the aspirational occasional luxury shopper.

The latter are and will be impacted significantly by an economic downturn, while the true luxury customer is more resilient. In the second quarter of fiscal year 2023, our top customer base grew by plus 25.3% compared to Q2 of fiscal year 2022, while the total number of customers grew by plus 8.8%.

It is evident that the occasional aspirational customer shopped less in this quarter compared to Q2 of fiscal year 2022. The holiday season is typically an important moment for aspirational customers.

This is also visible in the repurchase rate of customers acquired 9 months ago, which dropped in December compared to the repurchase rates in December 2021. Please see our investor presentation for more details on the cohort repurchase rates.

It is noteworthy to mention that the average spend per top customer grew by plus 1.8% in the second quarter of fiscal year 2023, and the average spend for all customers grew by plus 1.9%. It shows our focus on the quality of customers and not simply the pure number of them.

To engage and serve our high-end customers, we partnered again with many leading luxury brands to create true money can't buy experiences for our top customers. Luxury brands are more and more interested to partner with us in clienteling activities given the increasing importance of top customers in today's environment.

Examples for these in the second quarter include a party in Paris to celebrate the launch of a capital man in attendance of the Creative Director, Olivier store.

The highly visible launch of the Putsi Fosie collection with a multi-day experience in San morat in attendance of the Creative Director, Cammie as well as a private dinner for our top customers at the home of Diego de Laval, Chairman of the TOCsGroup.

Please see our investor presentation for more details on our top customer activations in the second quarter of fiscal year 2023.

Our unique ability to excite and engage with true high-end luxury customers and build long-lasting relationships with them provides us with a very sustainable and growing revenue driver even in a challenging macroeconomic environment. We have increased our top customer base by plus 111% since Q2 of fiscal year 2020.

Second, let's look on the resilient and agile Mytheresa business model. In the second quarter of fiscal year 2023, we experienced slower growth in Europe with plus 3.7% compared to Q2 of fiscal year 2022 and saw a contraction in Mainland China by minus 32.3% in GMV compared to Q2 of fiscal year 2022, both clearly driven by macro factors.

In the United States, which continues to be one of our key growth markets, we achieved again in an above-average GMV growth was plus 12.7% compared to Q2 of fiscal year 2022. The share of the United States of our total GMV increased to 16.9% in the second quarter of fiscal year 2023.

We drove this growth with a strong lineup of customer and brand events across the United States. One highlight was the cocktail event at the Saga restaurant in New York City with the Creative Director of Oscar de la Renta and celebration of an exclusive capsule launch.

Please see our investor presentation for more details on our events in the United States in the second quarter of fiscal year 2023. In terms of categories, we saw solid growth in women's clothing, kids wear as well as our recently launched life category, featuring home and lifestyle products.

These are incidentally categories that have a high top customer share of revenues, while bags and sneakers showed much slower growth as they typically attract more aspirational customers looking for investment piece. As in the previous quarters, we achieved our GMV growth with a continued focus on full priced selling.

Our average LTM order value increased by plus 4.3% in the second quarter of fiscal year 2023 compared to fiscal year 2022, underlining the focus on a true luxury assortment.

Our customer acquisition costs increased by plus 15.5% in the second quarter, but this has to be seen in the context of a much higher quality of new customers with predicted higher lifetime values. Due to our disciplined cost management and the high cost variability, we kept all cost ratios within our budgeted ranges despite slower growth.

Martin will talk in a few minutes about how all this translated into strong bottom line results for the second quarter of fiscal year 2023. Third, let's look at the key strength of Mytheresa, the operational excellence.

A key indicator for this is customer satisfaction, which reached a very high level as measured internally with a Net Promoter Score of 79.5% in the second quarter of fiscal year 2023. This is only achievable with a very high consistency and quality across all functions and in particular, warehouse operations, customer care and technology services.

All this drives the almost 100% revenue retention of newly acquired customer cohorts as of year 2 of the relationship with us. Our very high quality and creative campaign and digital asset production is also visible in the flawless and impactful execution of brand campaigns.

We partnered once more like no other platform with many leading luxury brands for exclusive capsule launches or pre-launches of collections. We produced impactful digital content and campaigns that attracted our unique, high-value multi-brand customer.

Our focus on high-end customer engagement is ultimately a key driver for luxury brands to continually partner with us.

Examples were exclusive brand collaborations from the second quarter include the exclusive launch of the Loro Piana Cokunin collection, the first Dolce and Gabbana ski collection exclusively available in Mytheresa, exclusive capsule collections only available at Mytheresa from Etro, Christian Louboutin, Kate and Oscar de la Renta as well as an immersive shoppable video created by Mytheresa to celebrate exclusive styles of Moncler and featuring professional skills.

Please see our investor presentation for more details on brand collaborations. With all the above, it should come as no surprise that we are pleased with our performance in the second quarter of fiscal year 2023 despite macroeconomic headwinds.

We believe that our results demonstrate the fundamental strength and consistency of our business model, delivering profitable growth. We see ourselves as one of the few winners in the clearly consolidating luxury e-commerce space. And now I hand over to Martin to discuss the financial results in detail..

GMV of the range of €865 million to €910 million, representing 16% to 22% growth. Net sales at the lower end of €755 million to €800 million, representing 10% to 16% growth.

Gross profit at €410 million to €435 million, growing in line with GMV, also representing 16% to 22% growth and adjusted EBITDA in the range of $68 million to $76 million and an adjusted EBITDA margin between 9% and 9.5%.

We are pleased with our good performance in Q2 of fiscal year '23 despite macroeconomic challenges, especially to achieve an adjusted EBITDA margin in the quarter above 9% is excellent in the current macro situation.

Business is already showing signs of picking up in January and February and we are very confident to achieve the low end of our guided ranges for the full fiscal year as stated before. I will now turn the call back over to Michael for his concluding remarks..

Thank you, Martin. We are pleased with the second quarter of fiscal year 2023 earnings results. We see ourselves very well positioned to achieve our short-term targets despite a challenging macroeconomic environment. We will continue to benefit from the ongoing shift to online and luxury spend.

We also see strong signs of market consolidation among digital platforms, and we see continued global market share gains for us. We are convinced that Mytheresa offers high-value consumers, the best multi-brand digital shopping experience there is. And with that, I ask the operator to open the line for your questions..

[Operator Instructions] Your first question comes from the line of Matthew Boss with JPMorgan..

Great. So Michael, you cited a clear focus on the high end, the true high end versus the aspirational shopper in the release and then multiple times on the call. So maybe can you speak to changes or just elaborate on changes in the spending that you saw with the aspirational side, maybe by category.

And if you could just elaborate on trends in the business that you've seen post holiday, maybe breaking down what you've seen from the true high-end customer relative to this aspirational base? And if you could, maybe by region or also by category would be really helpful on this level of acceleration or rebound that you cited?.

Happy to do so, Matt. So let's start first with the aspirational customer and the behavior we see. If you go by category, the share of top customer is the highest and ready-to-wear and the aspirational customer is much more important, particularly in shoes and they're in the subcategory sneakers and in the bags.

And so a slowdown in the demand by aspirational customers is evidenced by a slowdown in shoes and bags overall in our business in the second quarter versus a ready-to-wear category, much less impacted. And then if simply put the aspirational customer is a customer that buys once a year in a very simple manner.

And so if this aspirational customer buys one a year, it is the seasonal festive season, the holiday season, the Christmas time. And so the importance of aspirational customers is even higher doing in our fiscal year logic in our Q2.

So the impact of their slowdown is evident in categories of bags and categories of shoes, particularly iconic pieces that they take some time before they decide to buy. And in this quarter, it seems a lot of the aspirational customers decided to take a pause and buy later. And so what we see in current trading is twofold.

One, the importance of aspirational customers, particularly in January, February, is not as high as in October, November. If you immediately buy luxury products again in January, February, you're much more in the wardrobe building camp.

But the recovery -- the rebound, the statement that the results in January, February so far are much more in line with levels of Q1 is, therefore, of course, also reflected more in bags and shoes than it is in ready-to-wear. In terms of geography, there are, of course, two stories. There is not only the aspirational customer slowdown story.

But for China, there is clearly the story of a complete change in the approach of fighting Colbert in Mainland China as well as in Hong Kong and Macau. And so the second quarter was is by half of the population big cities feeling ill and half of the population not feeling comfortable going out.

And so that was really what we saw in November, December and still in January. What we are seeing now is a return to a more normalized life, the strategy of having the virus go around seems to at least now, I mean, the process to get there was terrific that people are going out. The numbers -- our numbers for Hong Kong and Macau are picking up.

We are seeing growth in Greater China again. And so there is a rebound. This is, of course, sickle, it's hard to predict, but if it continues like that, we will see in that geography a rebound. And in Europe and in the U.S. the slowdown of the aspirational customer has improved.

We believe the economic news has improved, but again, also the aspirational customer is far less important, so to speak, in the current and the next quarter. I mean people buying now spring/summer, this is much more the high-end luxury customer..

That's great color. And then Martin, as a follow-up, could you just help break down the drivers of gross profit dollar growth in the back half of the year? And in particular, relative to the second quarter, just the acceleration, I'm assuming some of the more current business gives you confidence.

And then just lastly, your overall comfort with the composition and quantity of your inventory today would be helpful..

Yes. Of course, Matt, happy to do so. Let's start with the inventory. As I said, I mean, we are at a record low of older seals. So we are -- we kept our inventory buildup to fuel the growth. And as we see that a lot of regions, most reasons are coming back, especially the top customers are coming back really early.

And that will enable us to fuel and provide for the growth of the upcoming quarters where we are bullish. And so the inventory level is 26% compared to December, and we are fully in line with our budgets and we feel very comfortable around that.

Gross profit margin in the first half are basically in the just quarter that was just finished, we had a 50 basis point slippage in operator gross profit margin, but still on a very high level. We have an overall gross profit margin of 54.8%. Remember, we used to have 47%.

I mean this shows our strength and focus on continued focus on this high-end customer on our positioning and the ability to achieve a really high full price sales share. There was some operating margin slippage compared to the -- it's always in comparison to the previous year quarter.

And so you have to always understand the previous year quarter, and there was a bit less promotional intensity due to the pandemic. Now it's coming back to normalized levels. that was the reason for this 50 point slippage.

Going forward, we see that stoppage to reduce, especially if we look at the gross margins of the last fiscal year because it's always a comparison of the last fiscal years.

Overall, the CPM effect, which drives just a numerical gross profit margin in relation to net sales will slow down, will come down as the overall effect described in the growth rate difference between GMV and net sales, the same is on gross profit level.

So the gross profit margin in the second half is then very comparable to the preceding H2 of the last fiscal year..

That's great color. Best of luck..

Your next question comes from the line of Michael Binetti with Credit Suisse..

This is Dan Silverstein on for Michael. Just firstly, it was nice to see top customer growth in the number of first-time buyers accelerated in the quarter.

Given the pressure cited on the intermittent luxury shopper, what are you doing today to turn recent customer adds into top customers? And can you speak to any positive indicators within recent cohorts, which kind of show the evolution of turning those recent ads into top customers? And then if you could also speak to the CAC increase shown in the fiscal second quarter, what were the drivers behind that? Is that just a function of spending more to gain the top customers, which have a higher LTV or anything to call out there?.

Thank you, Dan. Let me start with the second question. Indeed, as I mentioned in the beginning, the CAC increase in the second quarter is majorly driven by the fact that we focus even more on high-end customers, prospective customers with high predicted lifetime value.

So CAC, as an absolute number has gone up in this quarter, but we feel the CAC LTV ratio based on our algos is actually very good, and we felt it's really an opportunity to invest in these customers as they drive the second year cohort loyalty across the board.

On the first question, yes, indeed, we are very happy to see, again, in this quarter, an increase of top customer numbers of 25%. And so we are continuously succeeding even in current macroeconomic environments to turn first-time buyers into our highest strength of spending customers.

And this is sort of an even higher quality achievement if the total growth of customer is even below the growth of top customers. So we are getting better in attracting the right customers. But to be fair, it is also a kind of self-fulfilling processes because the true aspirational customers, they are shopping less.

So the first time buyers we acquire are also of a higher quality, also evident in the increase of AUV in the increase of revenue per customer and closing the loop also, of course, allowing us to spend more per tag. And the cohort behavior that we see is very healthy. We always include in our investor presentation, the repurchase rate.

That was the overall repurchase rate of all customers. You saw the dip in December. But when we look into the patterns right now, we look on average spend right now. If we look at AUV right now, we see a very healthy pattern..

Your next question comes from the line of Kunal Madhukar with UBS..

So a couple if I could slip in. So one, in terms of the new customer adds, that was about level on a year-over-year basis.

So can you talk about -- given the macro backdrop, the weaker macro backdrop you saw in the quarter, how -- where did these customers come from like maybe geographically? And then in terms of the high net worth individuals that you're kind of selling into, can you talk about 2 things? One is, what percentage of your GMV is the exclusives that you highlighted in your opening remarks? And then for the folks that buy exclusives, what percentage of GMV do they represent?.

Thank you. I mean, on the last one, this is, of course, a level of detail we are not sharing, but I'll give you a high level answer. So the exclusive of the capsules are very much a device to attract high-spending customers. They want special, they want newness. They want things that are different.

So this is really overly indexing into high-end customers, the capsules and exclusives. In terms of the total share of business, it is not our main business. Capsules and exclusives are not our main business.

They are really a device to keep the loyalty of our best customers because they know there's always newness, there's always special product on Mytheresa, and these are of limited quantity, no else available. So it is, so to speak, a forcing device to regularly check in, to regularly monitor our campaigns to regularly monitor our new arrivals.

In terms of where we added customers and Martin may speak in a minute to the LTM growth and the quarter growth. But of course, with the special situation, unfortunate situation we had in Mainland China and Greater China, the geo of U.S.

and the geos of Europe over-indexed in this quarter in terms of additions of new customers, whereas it was only -- not only business was down in Mainland, but also additions of new customers was down because there was just no occasions, no business. And maybe, Martin, on growth of new customers..

The top customer, the overall active customers, they grew in the quarter, 8.8% in H1, 9.6%.

And if you look at the LTM basis, our active customers grew 10%, but is also the quality of those customers and new customers is constantly increasing as we -- and this is also laid out in the customer -- in the investor presentation, but also our GMV per customer increases and decreased in the quarter and in the last 6.3%.

GMV per customer increased and also on an LTM basis. And that is also reflected in what Michael said, the AOV increased both by $26 on an LTM basis. So very strong increase in quality and very focused on potential new customers..

Your next question comes from the line of Oliver Chen with Cowen..

On the trends that you're seeing lately, what's giving you confidence on improvement in terms of that happening? And also, what's the nature of improvement as you think about aspirational versus non-aspirational? And then second, a lot of the competition is likely very over-inventoried.

What are your thoughts on promotions that you may or may not need to execute relative to what you're seeing in the marketplace as well?.

I leave the inventory question to Martin, but I hope we clearly said that we are not over inventory. I mean whether our competitors are is pretty -- you better judge. But on the first one, I mean, what gives us confidence the overall business numbers in recent weeks since beginning of the year give us confidence.

We also see that the slowdown that we saw particularly in bags and shoes is improving. That gives us confidence because it shows that the mix and what gives us really high confidence is that it's excellent positive numbers in top customers.

Growth of that hard spend per top customer share in our business of top customers, AOV or to all these KPIs all show up or improve. And so we have this very solid core base core business. It has not suffered in the second quarter.

It is pushing fully ahead and the improving economic news, the angst for energy crisis in Europe, abating, recession abating, we do see a return of the aspirational customers. But also, to be clear, Q2 is the one quarter where aspirational customers are over-indexing in our business because of the holiday season and the onetime.

But Martin, maybe you take inventory also again..

Yes. I mean on inventory levels and Oliver, you know that you know our different positioning very well also on the promotional landscape. And obviously, we cannot insulate us totally from the overall promotional environment also of competitors, but we are in a different camp.

We are in a different positioning and have -- and you know the statistics that also in the last 4 years, we had a very stable operating gross profit margin. despite ups and downs despite competitors being very promotional, less promotional, we are uniquely focused with the least promotional share in our sales.

And therefore, we see with the inventory levels that we have, that we have and staying true in our positioning, and we see that also in the ramp-up of January and February, where we have a great support and great success on customer sentiment.

We are very confident that we can capture the growth, capture the share and stay true to our positioning and therefore, not change the -- any promotional nuance in what we see in the market..

Okay. And Michael, as we think geographically, is your expectation that Asia and Europe improve sequentially in U.S. holds at this outstanding level? How should we think about that? Also conversion rates. In the industry, we've been seeing some noise around conversion rates.

Are you happy with the traffic relative to conversion digitally?.

No, I think your view on expectations is absolutely right, but for different reasons. So we do expect in the coming months, a good rebound in China, Greater China, even it spilling into Southeast Asia. So that's one source of rebound. And remember, Q2, minus 33%.

But also remember, we are now with the months of March, April, May -- these were the months where Europe last year was heavily hit. I mean, the start of the war in Ukraine was particularly negative for consumer sentiment across the different consumer segments that we serve last year.

So there will be in comparison to last year, again, Europe will drive a lot of the uptick, but really because it is very low comparables we are against versus in the U.S. where last year, the compares from the U.S. were good.

So I would say what you described is the right view, but it's maybe more a reflection of what happened last year than necessarily what happened this year because the U.S. is doing well. Europe is coming back to normal levels at least compared to the months of March, April, May, that were heavily impacted by the start of the war in Ukraine..

Your next question comes from the line of Abhinav Sinha with Societe Generale..

A question from my end on the margins. And if I look at the lower end of your guidance, it implies that in '23, the EBITDA margin would be 10%. But if we look at your history, I mean we have data for '19, '20, '21 and '22. It has been mostly around the 6% to 7%, 8% range.

So how should we -- I mean what's your underlying assumptions on the margin expansion into edge given that inflationary pressures still exist and the marketing cost is still up.

So yes on that, please?.

Thanks for the question. Happy I can take that. Think about it that way. In the first half, we achieved $30 million adjusted EBITDA. And in the second half to achieve the €68 million, which is the low end, we need to achieve another €38 million. So in the first half, €38 million in the second half.

And the second half always has a higher weight on the overall business on the GMV. So we are very comfortable to achieve the €38 million. And also, if you look at the Q4 of last year, we had an 8.2% adjusted EBITDA margin which is if you look at the historic ranges lower than usual.

So we are comfortable to see -- to achieve the adjusted EBITDA and adjusted EBITDA margin as reflected in the lower guidance with staying true to our profitability. I mean, bear in mind that we have in H2 already an 8.3% profitability and in the overall profitability levels of the low end is 9%.

And so we are very confident of achieving that lower end..

Your next question comes from the line of Liwei Hou with CIBC..

My question is on the CPM front. So we have already established 7 brands under the CPM model. Could you share a bit more details on that? And especially after the CPM partnership is effective.

Have you seen any change in terms of inventory allocation from these brands? And what would be the impact on us?.

I mean on the financial results of CPM I'll let Martin speak in terms of the inventory allocation. Just to repeat, the logic of the CPM is that we work together as partners as we do in wholesale arrangement. So the assortment, the allocation, let's clarify, the initial allocation is built with our buying team in dialogue with the brand.

It's not unilaterally by the brand or literally by us. It's jointly built. And then as we progress through the season, the model allows us if inventory exists, which is most prominently on core and carryover styles, but sometimes also in season sales to replenish, to replenish by size, to replenish as certain styles go out.

So the inventory service levels are actually improving on those areas where we can replenish and on the initial allocation for items which are only produced per order, it's a jointly developed OTB order book by buying our buying team, which continues to be involved also in the CPM logic..

There are no further questions at this time. This concludes today's call. You may now disconnect..