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Technology - Software - Application - NYSE - US
$ 62.94
-0.0318 %
$ 3.48 B
Market Cap
-13.17
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EARNINGS CALL TRANSCRIPT
EARNINGS CALL TRANSCRIPT 2020 - Q4
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Operator

Good day, everyone, and welcome to the Envestnet Fourth Quarter 2020 Earnings Conference Call. Today's call is being recorded. At this time, I would like to turn the conference over to Mr. Chris Curtis, Division CFO and Head of Investor Relations. Please go ahead, sir..

Chris Curtis

Thank you, and good afternoon. I'm joined today by our CEO, Bill Crager; and CFO, Pete D'Arrigo. Our earnings press release, supplemental information and associated Form 8-K can be found at envestnet.com under the Investor Relations section. During the call, we will be discussing certain forward-looking information.

Such comments are not guarantees of future performance, and therefore, you should not put undue reliance on them. We also will be discussing certain non-GAAP information.

Please refer to our press release and SEC filings for more information on forward-looking statements, risk factors associated with our business and required disclosures related to non-GAAP financial information. With that, I will turn the call over to Bill..

Bill Crager

17,000 data sources; 470 million connected accounts, which grew by over 62 million last year; 35 million users, and also in the past year nearly 3 million households that benefited from a financial planning experience using our award-winning software.

We and our customers, financial services firms and the advisers who work for them are improving the financial lives of millions of people. This has enabled us to become the financial wellness ecosystem powering the industry into the future.

We are using modern technology to create linkages and building out a network that becomes an evolving system, ever-adapting, ever-engaging, ever-improving connections that the consumer defines the boundaries of and will call upon when, where and how they choose.

This is a bigger vision, one that will provide our customers the superpower to engage in intelligent, holistic servicing of the consumer's financial life. That's why we're accelerating our investments in the ecosystem. These investments, which I've been referencing for the past few earnings calls, are in three areas.

First, we are making major enhancements to our already strong capabilities on behalf of our existing customers. We're making it easier for them to work with us, easier for them to leverage all that we offer, eliminating friction from the process.

For instance, we're providing an integrated trading environment that will bring together the feature sets of Envestnet, FolioDynamix and Tamarac into a singular tool. Advisers will have the entire universe of investment strategies and solutions just a click away.

We're also digitizing and hyperpersonalizing more of the end consumer experience with more use of data, intelligence and insight. The second area is data. Data is embedded in all that we do. We've been redefining the way data is used to create better intelligence, insight and guidance for advisers to help their clients.

Nobody else has a data engine quite like this. Envestnet can connect the data from a person's daily financial transactions with our market-leading financial planning capability, which we've broken down into powerful, focused financial apps that tie into a financial strategy, and with a click, advisers can then execute on it.

We're using more and more of the intelligence in our data to drive recommended actions. For example, our recently launched recommendations engine addresses the individual's needs against the backdrop of an extraordinary data set.

We are seeing promising evidence as firms use the data to grow faster and discover new opportunities within their existing customer base. Digital experience is the third area of investment for us.

We are on the cusp of making this intelligent, connected financial life a reality with our innovative digital environment for end consumers, powerfully taking the parts of a financial life and bringing them together in an extraordinary and accessible experience.

We will empower advisers to offer this as the financial center for their clients in a powerful way that they have not experienced before. This is just the start of the progress that we are making. With Envestnet at the center of the financial wellness ecosystem, we can engage with future partners in incredibly value-creating ways.

Our strategy opens a network of potential partnerships that expands far beyond our current marketplace, beyond our walls, an existing network of investment managers, insurance companies, lenders, banks, custodians, broker-dealers and RIA firms. An example could be in health care or even in personal wellness.

We'll also open our platform and inspire third-party developers who can create new apps, addressing emerging marketplace needs and/or utilizing our infrastructure to engage underserved parts of the financial services market. In doing so, we gain access to millions of consumers.

We can improve their financial lives by deploying Envestnet solutions through a broader network of FinTech companies and non-traditional outlets that are utilizing embedded finance as part of their strategy, while providing the essential bridge back to full-service advice within our adviser community.

As the orchestrator of this large and growing ecosystem, the revenue potential for us is significant. While life changed over the course of the last year, in many ways, it also sped up. We sped up as well. Trends that have been emerging for years are accelerating at a faster pace, more digital, more intelligent, more consumer-driven.

Consumer expectations have grown so quickly, whether it's a grocery delivery, mortgage approval or the ability to open and fund a new investment account. And we are leading our industry in helping our customers meet the expectations of consumers now and into the future.

I wrote about this in a white paper that we published earlier this week called, The Intelligent Financial Life. Our supplemental deck includes a link. I encourage you to read it and watch the related video. In a nutshell, here's what it says.

Today, most people have two distinct financial lives, how they interact with their money each day and then how they plan for their money into the future. Neither of these connects with each other, resulting in a complex challenge for the individual, oftentimes leading to extraordinary stress in their lives.

The white paper was a call to action for our industry, a playbook for more deeply engaging and impacting the financial lives of consumers while unlocking tremendous opportunities for companies that enable this. What's required to empower this intelligent financial life is an interconnected ecosystem that brings it all together for the consumer.

We, Envestnet, are uniquely positioned to deliver on The Intelligent Financial Life by leaning into our ecosystem, expanding the ability for Envestnet and other participants in our vast and growing network to deliver what the consumer is demanding and to capitalize on this large and quickly growing opportunity.

The outcome of this strategy is connecting people with their money and empowering more impactful decisions in ways financial consumers have not experienced before.

For Envestnet, it means a broader reach into the market, faster revenue growth as the model is utilized and more operating leverage from our increasingly scaled infrastructure, yielding a higher profitability in the long run. The opportunity to create value for all participants in our ecosystem is massive and growing.

With Envestnet at the center of it, we can curate, connect and orchestrate everything that can impact the consumer's financial life, empowering advisers and firms to reach deeper into relationships, doing more, adding value, creating growth.

With our industry-leading footprint and capabilities, there is no better firm positioned to capitalize on this opportunity than Envestnet. And the time to do this is now. I'll be back with some closing comments, but first, let me turn it over to Pete..

Pete D'Arrigo

adjusted revenue growth of 10.5% to 12% compared to 2020. That's approximately $1.10 to $1.12 billion. By segment, this is driven by strong double-digit growth in our wealth business, as we continue adding new firms, advisers and accounts to the platform and deploy additional solutions through our installed base.

We expect revenue growth in data and analytics to be in line with last year as we see ongoing momentum with financial institutions and FinTech firms, while continuing to address pricing pressure in the analytics space. By revenue line item, we expect asset-based revenue to be up nearly 20%, reflecting the strong fundamentals of the wealth business.

As usual, our guidance is market neutral to the end of the prior quarter, in this case, December 31. Subscription revenue is expected to grow in the low-to-mid single digits, and we're expecting a decline in professional services and other revenue as we continue to deemphasize such fees.

Adjusted EBITDA should be between $225 million and $235 million, slightly below 2020, as the increase in operating expenses will more than offset the contribution from higher revenues. Adjusted earnings per share is expected to be between $1.95 and $2.08.

This is down from the $2.57 we delivered in 2020 due to the modest decline in adjusted EBITDA and an increase in depreciation expense. Our guidance also includes the early adoption of a new accounting standard, impacting how we account for our convertible notes, which will lower EPS by $0.20.

Some additional color on our 2021 guidance and trends we expect to see during the year. You'll see in our first quarter guidance, which is included in our earnings release and supplemental presentation, that our operating expenses are still relatively low, reflective of the current operating environment.

This is a big contributor to the EBITDA guidance for the quarter. As we expect to restore spending to more normal levels and ramp up our investment activity, operating expenses should increase somewhat more meaningfully in the second quarter and the second half of the year. Turning to the balance sheet.

We ended the year with $385 million in cash and a net leverage ratio of 2 times EBITDA, down from 2.1 at the end of September. Similar to last quarter, our $500 million revolver remains entirely undrawn.

So we remain comfortable that we have the liquidity and flexibility to invest in growth opportunities, both organically and through strategic activities without increased risk to our operations.

As we support our customers' needs across the ecosystem and begin to benefit from the investments we're making now, we believe revenue growth can accelerate into the mid-teens within the next five years. Over time, EBITDA margins should reach the mid-to-upper 20s as we continue to benefit from our increasing scale.

Thank you again for your support of Envestnet. At this point, I will turn it back to Bill for his closing remarks..

Bill Crager

Thank you, Pete. The age of the intelligent connected financial life is coming, and our industry will need to deliver this to consumers.

An interconnected experience that supports the consumer completely from today's spending to tomorrow's plans, fully linked, intelligent and accessible to help them make the best financial decisions when they need it, even when they aren't aware that they do need it. Connecting the financial lives of millions of consumers is a massive opportunity.

It requires a financial wellness ecosystem, and that is what is emerging here at Envestnet. We are building upon the significant capabilities we offer in the marketplace today. We are positioned to become the core long-term essential provider that helps the industry connect people much more powerfully to their money.

With our expertise, data-driven intelligence, leading financial planning tools, integrated capabilities to execute trades, insurance policies, loans, trust and more and a consumer-friendly technology to view everything in one single place, Envestnet is the company that is best positioned to connect consumers' financial lives and make financial wellness a reality for everyone.

I could not be more excited about this future. Thank you again for your time this afternoon. Thank you for your support of Envestnet. With that, Pete and I are happy to take any questions..

Operator

Thank you. At this time, we’ll be conducting a question-and-answer session. [Operator Instructions] Your first question comes from the line of Alex Kramm with UBS. Please proceed with your question..

Alex Kramm

Hey, good evening, everyone. Let's start with the expense guide. And I guess I'm interested in how you think about this $30 million coming in, being kind of like a onetime step-up in spending or a permanent part of the cost base. Sounds like this is a multiyear investment plan. So I assume 2022, this investment continues.

And then maybe more specifically, I guess, given that you're saying you're ramping throughout the year, if the impact for this year is $30 million, I mean, how much is the real incremental investing that you're thinking about here? So maybe just flush it out, how we should be thinking about it in terms of onetime permanence and how long it's going to last..

Pete D'Arrigo

Yes. Alex, it's Pete. Thanks for the question there. We expect to ramp it up throughout the year. So I think you're right, it won't be the – a full year impact in 2021. There will be a little bit more of an increase in 2022, and it will become part of our ongoing expense base.

And so the increased revenue growth that we – that Bill talked about longer term is what will drive us through. We've demonstrated expanding margins for 10 years now and our ability to do that. And with this investment acceleration, we do expect to get back on that path after 2021 and 2022..

Alex Kramm

Okay. And then secondarily, and I think this is more of a bigger picture question, I don't know how fair this question is. But obviously, you're a public company and it seems – I mean, with your guidance, you're obviously suggesting a pretty big step down here in terms of the near-term earnings of the company or EBITDA generation.

So it seems to me almost a little bit you're seeing a lot of opportunities out there, and you're acting very much like a start-up FinTech company. We see a lot of that in the marketplace right now. I guess, I'm trying to say is, how do you balance that? You see a lot of this stuff happening around. You're seeing a lot of opportunities out there.

But you're still a public company that has obviously need to deliver for shareholders, and some of those also a little bit more near-term. So I guess, just trying to figure out your thinking in terms of, we need to do this to really go after these opportunities as a public company..

Bill Crager

Thanks, Alex, it's Bill. How are you? I hope you're well. I appreciate the question very much. I think what we see is a massive opportunity.

And when you think about the component parts of what Envestnet does, we're uniquely positioned to really create a much more engaged, intelligent digital environment that our firms and our clients can offer to families and individuals to help them manage their financial life.

That's a massive opportunity for our company, and we are – we've been driving towards that deliverable. I think we need to accelerate post-COVID the investment to get there faster.

Why? Because the entire world is sped up and become far more digital over this past year, and the expectation on the end consumer is one that is purely digital, very intelligent, very engaged, very pocket technology that's with you every step of the way. Our industry today is a sum of parts. There are components. You have your cash.

You have your builds. You have your investments. You have your insurance. Those are all doing odd jobs. What Envestnet will do is bring those together, Alex. And as those come together, that will be a unique proposition for our clients to offer to millions of people. That is something that we leaned into and we're investing behind.

We think that the outcome for investors is a tremendous one. We think that we will be able to grow impressively during this period, but then accelerate growth as in – over the next years, providing a bigger kind of accelerated revenue model, and ultimately, returning to mid-20s, high-20s type margin.

And for the incremental investment that we're evaluating, we think that makes complete sense..

Alex Kramm

All right. Thank you..

Operator

Your next question comes from the line of Devin Ryan with JMP Securities. Please proceed with your question..

Devin Ryan

Great. Good evening, Bill, Pete and Chris. So I want to follow-up really – and first off, enjoyed the intelligent financial white paper. And so I appreciate the urgency and the thought around leaning in on investments here, especially how things really sped up over the past year. So I understand the logic there.

We're obviously still in a pretty healthy revenue backdrop as well.

And so I'm just – to kind of follow-on the last line of questioning, the environment, to the extent it does shift, is there flexibility in that spending? Or do you really – these are kind of critical investments that need to be made no matter what happens in the revenue operating backdrop?.

Bill Crager

Yes. We at – Devin, they're discretionary investments that we are making for strategic purposes because we think the long-term outcome is accelerated growth, established and very significant marketplace leadership as well as driving longer term higher profitability for the company.

And of course, our revenue that we're generating today and we'll continue to generate throughout 2021 into 2022 is robust. I think it's very healthy.

And I think it's something that really puts us in a position to make these investments and have the confidence that we have, that as we build out the ecosystem, that it will be broadly adopted by the marketplace..

Devin Ryan

Okay. I appreciate that. And then a follow-up on some of the newer asset-based solutions. Just a great year of growth there; impact portfolios, overlay solutions, direct indexing.

If you can maybe talk a little bit about the outlook for some of those initiatives in 2021, how they connect into some of the newer investments that you're leaning into? And just more broadly, how they kind of play into that view of kind of accelerating growth back into the mid-teens level?.

Bill Crager

Yes. Devin, we're very bullish on the category. And it goes beyond the impact, really, into behavioral kind of engagement with investments and investment portfolios, the integration of this concept around behavioral impact and then your investment strategies.

And being able to engage the consumer and have the adviser engage that consumer in an engagement model, that really helps kind of just reveal those perspectives that the individual has and able to react to those with a portfolio that meets that perspective.

And then follow-through with that from a performance reporting and ongoing communication standpoint, I think, is a full circle solution. We're looking to open up our impact platform. Asset managers are certainly innovating quite a bit here, and we want to bring best-of-breed to the marketplace.

But we're going to wrap that asset management product with a lot of technology. That technology is going to be about discovery of perspective, execution of perspective and then reporting on that perspective to see how that portfolio has performed. Again, it's a full circle, fully integrated environment.

And again, that speaks to this integration of data, software and solutions and intelligent kind of execution on that, that becomes far more personalized for the individual..

Devin Ryan

Okay. Terrific. I will leave it there, but thanks very much..

Bill Crager

Thanks, Devin..

Operator

Your next question comes from the line of Peter Heckmann with Davidson. Please proceed with your question..

Peter Heckmann

Good evening, everyone. Thanks for taking my questions. Just on the mechanics of the early adoption of the accounting standard on the converts.

Does that just apply to the 2023 issue that's in the money? And how does it play with then the interest expense – the related interest expense?.

Pete D'Arrigo

Yes. So this is Pete. Thanks, Pete. It's – it applies to both of the tranches that are outstanding and basically assumes all the shares that are subject to that, whether we intend to settle that in cash or in shares, become part of the denominator for the per share calculation. That's the bigger impact.

There's a small portion of the non-cash interest expense that comes out, but the main impact is the share dilution – share count..

Peter Heckmann

Okay.

So interest expense will then just consist of the cash portion of interest expense plus amortization of debt issuance costs?.

Pete D'Arrigo

Yes. Yes. The coupon is not part of the expense. But the coupon is – it's a smaller impact because of the rate..

Peter Heckmann

Got it. Got it. Okay. And then just as a follow-up. When we think about how some of this expense plays out, and I think you've addressed it a little bit, and I may have missed it. But just in terms of how much is it you're thinking of people and – versus other spend.

And can you talk about your expectations for CapEx and capitalized software for the year?.

Pete D'Arrigo

Yes. So of the spend, I would say about two-thirds of it is people. The rest is in marketing. And the – and this is of that $30 million investment. The capitalized software, again, it's based on assumptions depending on the type of work that we actually get completed over the course of the year.

But I would expect that to tick up again, more so in the second half as the employees get on and get working. So I think we're at a kind of a base level $55 million, $60 million a year in terms of capitalized software. And that would probably tick up maybe another possibly $10 million to $15 million..

Peter Heckmann

Thank you..

Operator

Your next question comes from the line of Will Cuddy with JPMorgan. Please proceed with your question..

Will Cuddy

I want to frame your reviews on the financial wellness opportunity, and I appreciate the commentary earlier. From my understanding of the commentary, it seems like you're going to pretty dramatically increase your financial wellness initiative and the breadth of your offering.

And what I'm hearing sounds more similar to digital wallets and neobanks than what I've heard in the past. And those have been like a different business and investment historically, particularly with the banking component.

So could you help us understand, comparing and contrasting your view of the Envestnet approach to financial wellness with the growth of digital wallets and the neobanks, other than the distribution approach, in your case, through financial advisers and the neobank's direct to retail? And then pending on to that – so there's been a mouthful already, and pending onto that, what advantage does your approach have over some of these evolving approaches to this integrated financial wellness ecosystem?.

Bill Crager

Thanks, Will. I hope you're doing well. We're uniquely positioned to bring these pieces together. When I think about the digital wallet space, I think about the banking space, that's a component of an individual's financial life.

What they're not able to do is to connect that component of people's lives with the longer term outlook and pathways to achieve the things that people plan for, whether that's their retirement or sending their kid to college or even next generations.

We have – Envestnet has a tremendous infrastructure that has optimized consumer financial data, which fuels the internal wealth environment. And we've done that over the five years – five-plus years that we've owned Yodlee. We've optimized that to a degree and fine-tuned it within our software to create a high degree of intelligence.

And you connect that with a series of FinApps, which we have designed or third parties will design as we open up our code for third-party developers into our platform. You create virtual wallets.

You create virtual daily financial life applications that are helping people track their finances, understand where they're spending and begin to create recommendations as to how to create more balance. You connect that, Will, with our financial planning capability. It is the largest in the world.

It's also the most kind of merited in the world as well as we're highly regarded software in financial planning. What we've done over the last two years since we acquired MoneyGuide is really lean in on atomizing or breaking that software down into bite sizes, so FinApps – that will address the specific question that you have.

Should I buy or rent an apartment? Should I lease a car or buy a car? Should I – what – how should I choose an insurance product? And you go through in these little bite-sized pieces, and they lead to answers. So the answers are able to be executed upon. And if you follow our path around the marketplaces that we're building.

Today, we have $4.5 trillion in our investment marketplace. We've built out what carriers are calling the industry standard around an insurance marketplace. We're getting very, very strong initial uptick on our credit exchange. We just announced a trust exchange. You can expect something in the health care space.

And we keep on building out around these marketplaces. You've got something that can track the consumer from their daily financial life, and the implications in their long-term plans create that pathway and then execute on it to make sure that the consumer is best served and we're able to optimize that environment.

Optimize it for the benefit of the client, create a broader capability for the firms we work with and bring down – ultimately bring down costs for the entire group of people, the end individual, the firm that's servicing it, and Envestnet is able to do that far more efficiently than anyone else. So we see it as a huge opportunity.

And we're not far off. What we've spent the last 1.5 years doing is migrating all of Envestnet's infrastructure to a singular cloud base, and we've been modernizing on top of that APIs and then modernizing the user experience.

So we're very close to harmonizing all the technologies across Envestnet and being able to then deliver them in these bite-sized pieces almost as a service into the marketplace. And that's different than any business model that's out there..

Will Cuddy

Great. That's very helpful. And then building on that, you mentioned about the revenue opportunity. And it seems like there's a couple of different ways the revenue opportunity could work.

Can you help us understand like how you're thinking about the revenue capture from the strategic investments? Like are these investments going to change how you generate revenue? Are we going to see more subscription as an ongoing theme? Any help there would be – I think, would be very helpful for us to understand the translation of these investments into future revenue..

Bill Crager

Yes. Thanks, Will. So if you look at it from a traditional wealth market, it's about $40 billion addressable market. So it's significant. And that's straight ahead of us. As firms expand and begin to engage more broadly, as those digital wallets become more full-service wealth platforms, Envestnet will be a supplier to those firms.

Again, the infrastructure, regulatory, support scale, all the things that we do. And if you recall, I said we can deploy these things as a service. That opens up a whole new marketplace for us that is not within the current target addressable market for Envestnet.

So we see an expanded addressable market as you see the rise of embedded finance, as you see FinTechs become multichannel or multi-line service providers, building back on a firm like Envestnet, and Envestnet uniquely because we're able to deploy our services the way that we will and open up new opportunities for us to distribute to a broader market..

Will Cuddy

Great. Very helpful. Thank you..

Operator

Your next question comes from the line of Ryan Bailey with Goldman Sachs. Please proceed with your question..

Ryan Bailey

Hi, Bill, Pete and Chris, thank you for taking my questions. I wanted to come back to the question that Devin was asking on direct indexing. I think I heard you mention that you wanted to open up the platform.

Do you mind explaining what you meant by that comment?.

Bill Crager

Yes, absolutely, Ryan. And thanks for joining tonight. So we've always been an open architecture platform. And so Envestnet has designed and developed our own direct indexing product. We call them quantitative portfolios.

Now there's kind of an array of types of solutions that can meet all sorts of needs, and we can manage them at scale, and we have tremendous technology to do that and also provide tax overlay. But we also are opening the platform to other direct index providers. I know many firms are interested in this space; BlackRock, Schwab, others, Parametric.

You can see – identify that this is a pretty strong trend. And what we want to do, again, is really become the marketplace for advisers to access these direct index products.

I see the framework of the index also having value into the future as we look at AI and how portfolios can be managed into the future and how advisers could take advantage of even the strategies versus the actual portfolios. And we see an opportunity to build a marketplace around those strategies into the future as well..

Ryan Bailey

Understood. Got it.

I suppose the kind of natural connecting or follow-on question is, do you think you'll have a competitive advantage in some of your own direct indexing products relative to some fairly large established players in the market?.

Bill Crager

We do. I think that, again, we are open architecture and – but we have – the PMC team has the qualitative portfolio. So we like when those are utilized by our advisers. And you see the growth rates that we experienced last year, so clearly, we're gaining a lot of traction there.

I think what the advantage that we'll have is that they'll reside on our technology. We'll be able to look at overall client pricing when it comes to technology and product usage and other areas of leverage that we have to encourage advisers to take a hard look at our PMC quantitative portfolios..

Ryan Bailey

Got it. Thank you..

Operator

Your next question comes from the line of Chris Donat with Piper Sandler. Please proceed with your question..

Chris Donat

Hi. Good afternoon, everyone. I want to start with one sort of, if you will, backward-looking question, then to a forward-looking one. So I'm looking at Slide 18 of your deck, and that's the one that's got the direct indexing overlay solutions and impact portfolios. And we see the asset growth far outpacing the adviser usage.

Can you talk a little bit about how you got to that place? Like what are the – are these the advisers who've adopted these products, the ones who have the biggest assets and you have targeted them from a marketing perspective? Or are they the most forward-looking advisers? I'm just trying to understand the dynamic of the adviser adoption going on there..

Bill Crager

Yes, Chris, I think that the profile of the adviser is one that is looking – is adding value to their clients and those that are adopting or funding a lot – so let me just back up.

Those advisers, the early advisers who are adopting are looking and understand that additional value can be added to their clients by holding individual securities and providing these overlays, whether it's a tax overlay or an impact overlay. And that's something that they're utilizing.

And then they're adopting a lot of it because they've been very successful in engaging their clients with these solutions. Again, it's early days, and that's why we're – we've got such a promising outlook for – hope for the continued growth of these because there's a handful.

When I call a handful, it's hundreds, thousands of advisers who are utilizing this. And then we believe that it will be something that most advisers will understand it adds a ton of value. And we'll look for these types of solutions going forward.

If you look at the evolution of the industry, too, you see how the value-add kind of creeps along, and then all of a sudden, it begins to explode, SMAs to UMAs to these integrated portfolios to now kind of these really value-added type of strategies that we're offering..

Chris Donat

Okay. And yes, I wanted to pivot from sort of that how we got to where we are now to then thinking about your – the investments you're making in this year and beyond? Because I think the comment was about third of that would be marketing. How do you persuade – because it sounds like you're going to have a ton of apps you're pushing at advisers.

How do you persuade them to adopt them for the benefit of their clients? It sounds like, whatever, you're effectively going to be a supermarket that keeps adding shelf and shelf and shelf or aisle and aisle.

And I'm just wondering, is it possible for the advisers to digest all the different things that you're presenting to them in a way that helps your revenue?.

Bill Crager

No – yes. I think that's what – you're hitting on a key part, is education – no, awareness and then education to support them through that process.

So you take the educational support that we're offering to advisers, building out those capabilities to help them understand how to utilize the insurance exchange, how to utilize the credit exchange, how to integrate those solutions into the portfolio strategies.

We're using the MoneyGuide tool to look – to help advisers look more holistically at household and identify opportunities. We're using data.

And the recommendation engine is really the powerful engine that we've got that, again, is very competitively differentiated, Chris, where we can tell an adviser that these are the opportunities that they have in their book of business, foreign engagement around insurance, foreign engagement around credit, around impact, et cetera, and identify that for advisers.

The early results we're getting from that are very promising. I mean, firms that are beginning to utilize our data engine are growing much faster than prior. They're identifying opportunities in their books that they were unaware of, and they're able to close those pieces of business. So that's part of it.

I also believe that as we get to market, we're going to be seeking to take those solutions to a broader customer base. So we're going to invest in marketing in those areas as well.

The whole thing, what I just described, is really part of the ecosystem and bringing the data together with the solutions and providing the technology for advisers to engage at a different level with their clients. It's a tremendous opportunity for advisers. It's really like a superpower.

As you begin to engage with a household and you can help them bring these pieces together, it is incredibly powerful for them..

Chris Donat

Okay. Thanks very much, Bill..

Bill Crager

Yes. Thank you, Chris..

Operator

[Operator Instructions] Your next question comes from the line of Surinder Thind with Jefferies. Please proceed with your question..

Surinder Thind

Thank you for taking the questions. I'd just like to ask a clarification on one of the earlier questions or comments that was made.

So is there – about, I guess, Envestnet being combined with Tamarac and FolioDynamix into kind of – is there a platforming strategy going on here, where everything is kind of being rearchitected into like a single code base? Or can you help me provide a little bit more color on that comment?.

Bill Crager

Yes. Surinder, thank you for the question. As I said, we moved the data set of the firm into a unified cloud strategy, and that helps us bring the feature set of these technologies much more closely together. So as you look at the way that each of those technologies has evolved, they've been kind of serving this vast range of financial advisers.

And we brought all of that capability back now to a configurable, tunable capability for you, one adviser. And really that helped customize your practice across all the range of capabilities that you can possibly imagine.

The power of being an RIA and managing a billion-dollar portfolio and using the Tamarac tool to rebalance and to manage and to set rules around the portfolio, all the way to the block trading capability that we have that serve some of the largest financial institutions in the country.

So that scale and then that uniqueness is something that we think is incredibly powerful, and again, entirely differentiated from the rest of the marketplace. Surinder, in this technology, you'll be able to click right next to your portfolio and say, yes, I want to impact overlay. Yes, I want to tax overlay.

All of these capabilities coming together to a click of a mouse powerfully in the adviser – the advisers' hands..

Surinder Thind

Got it.

And then in terms of the questions around the expenses and stuff, as you think about the opportunity around the amount that's being – can you provide a little bit more color on maybe if you feel that the opportunity might be bigger, the ability to maybe flex or spend more? And then how should we think about the level of spend at this point that you guys are thinking about relative to historical? Was there some degree of underinvestment, perhaps? I mean, you guys were fairly, I would say, disciplined in terms of just managing the margins with the revenues and stuff.

And so how should we think about that dynamic?.

Bill Crager

Yes. Surinder, we have not underinvested in the business. If you – I spoke about some of that, the milestones and things that Envestnet has innovated over the years, and we continue to. And this is not a standing start for us. This is a running start at a future that we think can be tremendously impactful.

So as we looked at how do we leverage the unique capabilities that Envestnet has, competitively differentiated from the rest of the market, our data set and our understanding and use of data, the breadth of our technology, including the market-leading financial planning, connected to more and more solutions, we think there are unique and valuable ways for us to distribute that to our clients in intelligent ways to really use the data to help advisers make decisions on behalf of their clients.

This is an incremental investment, but it's strategic in a way that I think creates a distinct competitive advantage and marketplace position for Envestnet and will accelerate our growth rate. So when I look at this, and we discussed it for – as we were discussing this, you lean into opportunities like this. And you have a very good understanding.

If you're following Envestnet, which you have for 20 years, you understand our track record. You understand how we lean into innovation. And then – and given the capacity and capabilities that we have, this is a next logical step for us..

Surinder Thind

Got it. That's very helpful. And then just the slight corollary to that, what about being able to spend a bit more? I mean, obviously, with start-ups, the profitability just doesn't matter. And so to the earlier comment about there's just a lot of innovation out there.

And how you're thinking about why the current level that you did decide upon?.

Bill Crager

Yes. Because – I appreciate the question very much. And you look around, and you look at some of the transactions that are being done in our space, and you look at the multiples on those transactions and the times EBITDA that we understand inside those transactions, and the valuations are significant.

Those companies are investing to get to where we were, not to where we are today or where we're headed, to get to where we were. So there's a tremendous value in this space, Surinder. We have spent – invested dollars and made a lot of progress across our cloud and across the modernization of technology.

To now accelerate the bringing together and deployment of that to the marketplace, we think, is incredibly valuable. We tinkered with the investment amount quite a bit. It's not an arbitrary number. It's one that we think we can execute on and will have the impact that will drive the faster growth in the years ahead..

Surinder Thind

Got it. Comments are very helpful. Thank you..

Bill Crager

Yes. Thanks..

Operator

Ladies and gentlemen, we have reached the end of the question-and-answer session, and I would like to turn the call back to Mr. Bill Crager for closing remarks..

Bill Crager

Thank you very much, Hector. We appreciate everybody's time this afternoon. Our results in 2020 are the hard work of an extraordinary group of people. I'm very proud of the Envestnet organization as we went remote and supported our clients with historic volumes, and we improved our service levels during that period of time.

It shows you what we're capable of. The outlook for 2021 is based on our deep conviction that Envestnet will power an essential ecosystem that drives the future of advice. So hopefully, you understand, and we're conveying our enthusiasm and excitement about the future because it's something we believe deeply in.

I want to thank you all for spending the time this afternoon. Please be healthy, and I look forward to our next conversation. Thank you..

Operator

Ladies and gentlemen, this does conclude today's conference. You may disconnect your lines at this time. Thank you all for your participation..

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