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EARNINGS CALL TRANSCRIPT
EARNINGS CALL TRANSCRIPT 2021 - Q2
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Operator

Thank you for standing by, and welcome to the Ashland Global Holdings Inc. Second Quarter 2021 Earnings Call. At this time, all participants' lines are in a listen-only mode. After the speakers' presentation, there will be a question-and-answer session. Please be advised that today's call is being recorded.

I would now like to hand the call over to Seth Mrozek. Please go ahead..

Seth Mrozek

Thank you, Michelle. Good morning everyone, and welcome to Ashland's Second Quarter Fiscal Year 2021 Earnings Conference Call and Webcast. My name is Seth Mrozek, Director, Ashland Investor Relations..

Guillermo Novo Chairman & Chief Executive Officer

Thank you, Seth, and good morning to everyone. Before I begin, I'd like to thank you for your participation this morning. First and foremost, I'm pleased by the progress of our business units are making, as we execute our strategy.

We continued to operate safely, with a clear focus on the safety and well-being of our employees, as we manage through this difficult pandemic..

Kevin Willis Senior Vice President & Chief Financial Officer

Thank you, Guillermo and good morning everyone. Please turn to slide eight. Total Ashland sales in the quarter were $598 million, down 2% versus prior year. Favorable currency contributed 3% growth during the quarter. Excluding key items SG&A and R&D costs again declined in the quarter as we realized the positive impact of the cost reduction programs.

However, as Guillermo previously discussed, we experienced $11 million of additional costs related to the US Gulf Coast storm and subsequent Texas freeze. In addition our legacy environmental reserves increased roughly $4 million more than we expected at the beginning of the quarter.

While not anticipated at the beginning of the quarter, these incremental environmental charges do occur from time-to-time. What's important to note is that cash cost for legacy environmental remediation remains very consistent year after year and we do not anticipate that changing..

Guillermo Novo Chairman & Chief Executive Officer

hair styling, sun care, denture adhesives and hand sanitizers. Hair Styling has been impacted by changes in consumer grooming habits, given stay at home dynamics, as well as concerns with visiting hair salons. This is the largest impacted segment for us. Sun Care continues to be impacted by reduced vacation travel.

Use of dentures has been impacted by reduced socializing, mask wearing and some industry destocking. Although hand sanitizer segment did experience significant growth in 2020 due to the pandemic, there was a significant overstock build that is still working – being worked off.

From a demand perspective, personal use of hand sanitizers have stabilized and remain strong. However, the expected increase in demand that was to be driven by the reopening of schools, restaurants and travel has been delayed. For these segments, we expect consumer demand to be in line with 2020, so the issue is more about the timing of the recovery.

Please turn to Slide 20. In line with these comments, our forward-looking insights are that, we will continue to see overall recovery of demand but the mix across business may vary. We'll see stable life science growth, some delayed recovery in some personal care segments.

We'll see continued recovery in industrial segments, especially in the US and China. We expect FX to remain favorable. And we will continue to execute our self-help actions to offset some of the headwinds we encountered in the first half of the year, the strike in Belgium and Storm Uri.

Our businesses, especially adhesives will continue to manage the pricing raw material dynamics as they have in the past. With this our outlook is for fiscal year 2021 revenue to be in the $2.4 billion to $2.5 billion and EBITDA to be in the $570 million to $590 million range.

Upsides not included in this outlook are, the acceleration in raw material availability that would allow us to rebuild inventory and capture higher cost absorption and/or incremental demand. The outlook also excludes future contributions from Schulke & Mayr preservative business, which is expected to close this quarter. Please turn to Slide 21.

In summary, I am pleased to report that other than Storm Uri impact, our businesses are performing in line with our expectations. We are maintaining our focus.

We are continuing to advance our strategy, including profitable inorganic growth through M&A, furthering our commercial and innovation activities, executing our self-help actions and proactively managing pricing and raw material dynamics.

While the timing of the global recovery following the COVID-19 pandemic and the raw material supply stabilization are outside our control, we are focused on the things that we can control. We're working to offset the impact of the US Gulf Coast freeze through improved plant absorption as we rebuild inventories.

We are expanding our product line offering in personal care segments that have been less impacted by the pandemic. We're executing our strategy of portfolio transformation and profitable growth. And we are continuing to drive our internal self-help actions.

We're also excited about the opportunity to share our broader perspective on Ashland's long-term strategy and objectives in an upcoming Investor Day. While we initially planned to host an in-person event, the pace of the recovery from the pandemic may warrant a virtual event this summer.

Our internal teams are working diligently on the planning process and we plan to announce a date for the event in the near future. We look forward to sharing more details with you soon. Please turn to Slide 23. In closing, I want to thank the Ashland team once again for their leadership and proactive participation in an uncertain environment.

We are fortunate to be a premier specialty materials company with high-quality businesses that have leadership positions in defensive markets. I'm pleased by the resilience demonstrated by our people and business and look forward to the opportunities that lie ahead. Thank you. And operator, let's move to Q&A..

Operator

Our first question comes from David Begleiter with Deutsche Bank. Your line is open..

David Begleiter

Thank you, Guillermo.

And Kevin, can you discuss the cadence of second half earnings given will likely be some peaking raw material costs in Q3?.

Guillermo Novo Chairman & Chief Executive Officer

So on the raw material costs, one thing that's important to note is the biggest impact that we've had when we talk about raw materials for – especially the additives business is not costs. It's availability. And it's not necessarily the major raw materials. It's a small ingredient that we need and we can't make the product without it.

So raw materials don't just look at the raw material pricing, cost side of things, dynamics. It's the availability itself that has been the bigger impact for the – a big part of our portfolio. In terms of the cost side of things, the biggest impact is in adhesives. That's the petrochemical linked side, acrylics and polyurethanes. We're moving on that.

Most of that you are going to see in the Q3. I think we had some impact. Raw materials went up in the quarter but availability wasn't there. So it's not like the procurement was as high. We are seeing some raw materials coming back a little bit already from the peaks of the last quarter.

But that's really – the raw material dynamic is really going to be more an adhesive story rather than a broad Ashland story..

Kevin Willis Senior Vice President & Chief Financial Officer

Yes. And I would say on an overall basis, when you look at our outlook versus prior year, price cost is very balanced over the entire portfolio. I mean, as Guillermo indicated for – for a portion of the additives portfolio, it's more about availability over the timing of the availability..

Guillermo Novo Chairman & Chief Executive Officer

Yes. And David, one comment I would add sort of to interject, because I did see some notes and message just talking about pricing, what's happening and especially expectations relative to other companies because some of the results are driven by pricing. I do want to make a point that, we are not a commodity company. Pricing is not the big driver.

We're striving to become much more of an additive with a bend towards the consumer side of the portfolio that has more pricing stability. It's about innovation, value pricing. So some of the comparisons that I've seen are probably not appropriate because we're not a commodity company.

So we're trying to look at more other companies, our peers would be more the additives of players in other areas. So again, this pricing raw material story is much more of an adhesive story, because it's more of that petrochemical profile. But for the rest you're going to see a very different dynamic going forward..

David Begleiter

No, no. Very clear. And the second question just to use that C word unfortunately. BDO prices are up sharply in the June quarter contract prices are. I would expect I&S earnings to be up sharply as a result in Q3 versus Q2.

Is that a fair assumption?.

Kevin Willis Senior Vice President & Chief Financial Officer

Yes. Yes it is. That is more the commodity type profile and most of that is happening in the Q3 already..

David Begleiter

Thank you. Thank you very much..

Operator

Our next question comes from John Roberts with UBS. Your line is open..

Lucas Beaumont

Hi, guys. This is Lucas Beaumont on for John. Thanks for taking my question.

In Personal Care so after adjusting for the exited resale business what was the exit rate on sales there coming out of March? And has that turned positive yet in April? And could you just discuss how you see the underlying, kind of, organic trends progressing in the second half please?.

Guillermo Novo Chairman & Chief Executive Officer

Yes. I would say, obviously, we expressed some of the segments that the recovery is a bit slower. I will -- obviously, the demand was high actually in the last quarter. When we talk about sales being shifted from one quarter to the other that's based on or -- our forecast of what we expected and that we couldn't ship to -- to customers.

We actually had a lot more orders that came in just because demand is strong, but we couldn't even commit to because of raw material situation. So the market right now there is a lot of noise because some of those orders are other people couldn't supply either. So there's a little bit more froth, I would say on the demand dynamics in the short-term.

But as the raw material situation eases off I think things will start normalize. And you're going to see a pattern more aligned with last year with some of these segments the upside recovery that's the part that we're not in control.

My view right now is that that will take a little bit longer, but we are definitely seeing improved demand in the core segments. .

Lucas Beaumont

Cool. Thanks. And just on coatings, paint is the largest end market for industrial specialties I believe. Architectural has been outperforming industrial paint until recently. But that seems like that's going to shift back the other way now with industrial to outperform more as we come out of the pandemic.

So I have the perception that you're more exposed to architectural than industrial. But maybe you could help us understand what your outlook is there for the paint markets and then how that dynamic will impact the business. .

Guillermo Novo Chairman & Chief Executive Officer

Yes. So on -- as you said our biggest part of the business is Architectural Coatings. If you look at our results in the business they've been equal to or ahead. If you go customer by customer we're very global. We supply everybody in the world. Has been equal to or better. I think the demand we've seen the improvement from everybody.

We've actually gained share and we're doing a lot of -- really the team has done a lot of great work. So we feel very, very good. As we move forward -- and the industrial for us is a growth area that we want to get into more and new developments that we're working on.

But if you look at the outlook I do think regardless -- I mean the pandemic impact on the architectural coatings market would require a shutdown. And you see it in some company -- some countries, but it's the shorter term at this point in time.

But overall what we're seeing is that especially the contractor segment because of new safety protocols people and contractors both are much more comfortable working. People know they'll leave their house who let the contractors be working. There's not the fear that we had last year.

I think independent of the vaccination and things like that the contractor business, which is the bigger business globally will continue to recover. So I think that we will continue to see strong demand. And for our products the recovery will continue.

DIY is the one that everybody is looking at more because it was very, very strong and there was some discussion that would soften up a little bit and it would be offset by contractor. I think what we're seeing so far is that they're both remaining pretty robust. .

Operator

Our next question comes from John McNulty with BMO Capital Markets. Your line is open..

John McNulty

Yes. Thanks for taking my questions. So it sounds like the Texas freeze related issues, it sounds like you feel like on the revenue front you can get it back. And then even on the cost side it sounds like there are -- I guess there's enough other things going right that you can kind of offset that.

Can you help us to understand what those levers are whether they're on the revenue side or they're on the cost side to kind of help you to offset some of the Uri-related costs as we go throughout the rest of the year?.

Guillermo Novo Chairman & Chief Executive Officer

So at a minimum and it's really about the raw material availability. We have enough availability. We're -- we've been meeting our demand. So that's been very good. But the raw material situation is still tight. The teams are working very actively. The good news is it's improving. And every week it's improving significantly.

I would say with the level of improvement we've seen so far we feel probably the risk to meeting our core demand is lowering significantly. I'd like to see the availability improve a little bit more to where we feel confident that we can really start rebuilding inventory.

And I think two things that you're going to see is one that we just have the raw materials that we can run our plants and build inventory. That will be in a straight absorption impact. But the other thing is demand still is remaining strong. Other people are also having issues with supply.

So there is some incremental demand there that maybe we don't build inventory and we sell more. And that -- what's not clear right now it's really going to be dependent on the raw material situation. But the good news it is we're seeing the improvements and we're feeling more and more confident in that area. .

John McNulty

Got it. No, that makes sense. So go ahead..

Kevin Willis Senior Vice President & Chief Financial Officer

John, yes, you look at the math in the quarter. So $134 million reported we had $11 million specifically in the quarter for freeze. As Guillermo said, likely to be able to recover a chunk of that if raws do what we would expect them to do. You can call it $4 million to $8 million of legacy corporate stuff environmental being the biggest chunk of that.

And about $3 million or so of push GP into the current quarter. And it really gets you -- as you look at the March quarter just to emphasize this it really gets you right on top of if not above the consensus numbers if you, kind of, weed through all of the noise. And as Guillermo indicated, demand remains robust.

We don't see that changing in the industrial segments. We've talked about what we expect out of the consumer segments in terms of the puts and takes. So I think -- I think we're confident that we can -- that we can offset a chunk of that freeze impact over the course of the year presuming raw material availability continues to improve. .

John McNulty

Got it. Got it. Okay. That makes sense. And then Kevin maybe a question or another question that maybe you can help us to fill in the gap on. So on the cash flow front certainly the first half of the year you're off to a much better start than usual. And I think look the 1Q -- 1Q maybe had some bigger benefits than usual.

But I guess it looks like you're on target to kind of exceed even kind of your longer-term target of kind of a 60% cash conversion cycle.

Is that fair, or are there other puts and takes that we should be thinking about that maybe temper that down a little bit as we look throughout the rest of this year?.

Kevin Willis Senior Vice President & Chief Financial Officer

So it's a good question. There are really two big moving pieces for this fiscal year. We're going to have about $40 million of restructuring related cash cost that will pay out over the course of the year. So that's, obviously, a negative to the overall number. We've talked about that.

On the positive and more or less offsetting that is we're continuing to work on working capital. And so -- especially with the exit of some of this low-margin product line business in personal care, we're primarily selling out of inventory as we do that. And so we should continue to see incremental improvements in working capital.

So there are puts and takes to that, but I don't disagree with -- I don't disagree with your math in terms of where we will likely end up assuming things play out as expected over the remainder of the fiscal year. And yes it's probably fair to say that Q1 was maybe a bit stronger than would be “normal”.

But I think it's also fair to say that we're continuing to focus very clearly and very closely on the working capital dynamic and not just inventory, but also receivables and to a lesser extent payable because we're pretty much in line on payables anyway.

But for sure on the receivables front each team continues to make progress in its own way in terms of reducing days outstanding. We don't have any problem with collections, but our terms are on an overall basis too long. And each business unit is working on that in their own way.

And I'm pleased with how they're approaching it and the progress they've made. So we should continue to see a bit of tailwind on the working capital side over the course of time. And then once we get through the restructuring piece, the numbers will be a lot cleaner..

John McNulty

Got it. Very clear. Thanks very much for the help..

Kevin Willis Senior Vice President & Chief Financial Officer

Sure..

Operator

Our next question comes from Mike Harrison with Seaport Global. Your line is open..

Mike Harrison

Hi, good morning..

Guillermo Novo Chairman & Chief Executive Officer

Good morning Michael..

Mike Harrison

Within the PC&H business, you quantified the lower margin volume that you exited.

Maybe give us an update on where we are in that process? Are we almost to the point where we're going to stop seeing that headwind? And then can you maybe give us some examples of the non-pandemic impacted applications where you're looking to expand your presence and your product offering within PC&H?.

Guillermo Novo Chairman & Chief Executive Officer

Okay. Yeah. So the exit will take -- I mean we're working through it. A lot of this is with some major customers. So we -- it's all planned out, but we need to be sensitive to their needs in terms of changing supply and all that. So it will be through this year and into next year.

The majority of it happened in this year, but specific customers, specific areas we have specific time lines that we're working on. And again this is -- we're exiting. This is not what's driving our business. So we want to do it in a responsible way for our customers too just given the other activities we have with them.

I think your question on the personal care what are the segments? What are the things we're doing? And it really comes back to the whole work that we're doing around rebalancing our innovation initiatives. As you know personal care it's all about ESG-driven innovation.

And that's going to drive both growth opportunities as well as replacements just reformulations with new ingredients. But there's some very good examples. If you look at hair care as an example, the majority of the hair care market, 80% is shampoo and conditioner.

The styling is probably more around 20%, a little bit less than 20% because there's a few other segments. For us, hair styling is the biggest segment. It's almost half of our business. It's a big part of the portfolio. We're seeing, for example, the whole ESG moving from liquids to bars as an example for shampoo and conditioners.

There's a huge -- there's a whole number of other products that we're repositioning. It's a small segment still but a growing segment driven by ESG. We can reposition a lot of our ingredients to really help customers improve their offering in that area. So we're excited about it.

This is expected to be a very interesting area, but they need to improve their products. The issue is going to be reduced packaging, the reduced shipping. So there's a lot of ESG-driven thing. But that would be a great example of areas that we can do more on.

And then we're working on specific ingredients things that we want to do, cross-selling across segments as we develop new products for biodegradability or specific performance criterias in oral care some of these products then we can use in hair care or other areas. So we're looking at all that. And the team is working both long-term and short-term.

Long term is the innovation; some of these core more platform-driven innovations that we're working on.

And then in the near-term it's how do we quickly redeploy our existing products, the short-term, tech service, the on-site, regional labs that we have to work with our customers, how do we reposition our existing portfolio to solve some of the new opportunities that we see in the market.

So there are some interesting -- they'll take time but they are going to be very interesting opportunities for the coming years..

Mike Harrison

All right. And then I believe you mentioned that you feel like you're about 85% of the way on the SARD and cost of goods sold productivity actions. It sounds like the SARD is all complete.

But maybe an update on what further progress needs to happen on the cost of goods sold side?.

Guillermo Novo Chairman & Chief Executive Officer

I think most of it has been worked through and communicated. We're working through some of the final sites. In Europe takes a little bit longer with just working through the process. But everything is working very well and we're confident that we're going to meet our time line, so no big concerns.

I think if you step back just on the results it's -- the businesses actually are doing as we expected. There is no surprises there. The self-help actions, no surprises there. Everything is moving. So we feel very good about the underlying performance and outlook. The challenges on the recovery we know what they are. We're working them.

We're going to manage through them. So I think it's some of these external things that are happening. The storm, obviously, was the big impact. And I also want to point out the environmental, it's mostly legacy things. And by definition these are going to be chunky.

And you can't forecast them because if you could forecast them you have to take the charge. So by definition this is a technical process. Whenever they do the work they get the data. They have to then take action to adjust to the reserves. It's not – it's a reserve.

So these are not things that really are reflective of the underlying performance of the businesses..

Mike Harrison

All right. Thanks very much..

Operator

Our next question comes from Mike Sison with Wells Fargo. Your line is open..

Mike Sison

Hey, guys. I was wondering, so if you think about the midpoint of your outlook for EBITDA in 2021 up $50 million from 2020. And I just want to make sure, I have sort of the EBITDA walk-down. Could you maybe walk us through cost savings contribution volume leverage FX? And then obviously, you gave some storm negatives.

But I just want to make sure the walk is better understood?.

Guillermo Novo Chairman & Chief Executive Officer

Okay. So let me make a few comments. And then Kevin maybe you can go through a little bit of the details on some of the walk drivers.

But obviously as we talked about when we did the first quarter, the fourth quarter the beginning of the year call for the outlook of the year, I mean, we felt very good in terms of the – self-help was a big driver for the year in improvement. And that gave us a lot of confidence that look there was going to be significant improvement.

So definitely, I would say that has been a major driver. The recovery on the industrial side obviously is the other big driver, which is happening and we're taking actions on very well. The other parts are – those are the more robust businesses that have held up last year.

And I think that's more the details of the puts and takes on share new products development mix improvements those more nuanced activities that we're driving.

But Kevin, do you want to go into any specific or more specific comments?.

Kevin Willis Senior Vice President & Chief Financial Officer

Yeah. I think in terms of our outlook that, we talked about earlier in the year, which we actually upsized when we upsized last call was on the self-help $20 million to $25 million was our expectation. As Guillermo indicated, let's say the industrial recovery has been more robust and continues to be that way, which is a plus.

Looking at it from a mix perspective, we've definitely seen improved mix in the business with each business union has done a really nice job of driving higher-value product lines. So we're seeing uplift there. That's playing a positive role when you look at the overall.

Net-net our expectations for corporate for the full year are pretty much on target, maybe a snidge high but not much. So that's a bit of a negative on an overall basis but just a bit. And I think the other thing that's important to point out is we talked about storm impact. And that's going to be all in $14 million to the negative.

And so our – to be clear our range does not project any recovery of that. It also doesn't project any upside from the Schulke & Mayr acquisition and integration which there will be some. We just don't know how much. And we also had the Doel strike, which is part of our process to execute on the cost of goods sold program.

And that was an $8 million or $9 million negative impact in total to the financials for the year. So you look at $570 million to $590 million considering – the better part of $25 million of headwinds from Uri and the impact of the strike at our Doel Belgium plant, I think it all adds up to be a pretty strong year.

Again, not presuming any upside from recapturing storm cost, which we believe it will be and also not including anything for the acquisition and integration of the Schulke & Mayr deal. .

Mike Sison

Got it. And a quick follow-up. Guillermo, in terms of Consumer Specialties as a whole when do you think we see growth? And just straight up year-over-year growth for the businesses, excluding Schulke & Mayr.

And what type of growth, do you think the segment should do at some point down the road?.

Guillermo Novo Chairman & Chief Executive Officer

Yeah. If you look at the underlying demand and we – internally we tend to take out the – what we're going to exit because that's sort of define. The timing of it might be a little bit of a noise but it's been pretty much on target. Now, our overall target these segments underlying market will be market plus a little bit of growth.

So 2% to 5% underlying market that's the – the segments we're selling into. So we'd like to be above that over time. But that will require all these innovations the portfolio shifts really getting all that. I think this is true this year. We will still see some noise.

If you look at the segments that I highlighted the four segments that are impacted they're not the biggest part, but roughly maybe 30% of the business. So that part of it is not getting the resilience that we would like to see. And that's the part that, we're working through at this point.

I mean, I can't really predict when the recovery is going to be because I do think this is really about the opening up of the economy. You see it around the world. As an example, hand sanitizer we got new business with customers to supply schools and in a certain European country.

Well, they called and say well the orders are delayed, because the school system is closed. So we're going to have to manage through that. But I think definitely in 2022, we will start seeing that global improvement as vaccinations really start hitting the rest of the world. I think that's the biggest challenge. I hope it's clear.

I mean we're not a US-centric business in a lot of these portfolios. The US is performing very well. But the other parts, we really do need a little bit more of a pickup in the opening up of the economies..

Mike Sison

Great. Thank you..

Operator

Our next question comes from Jeff Zekauskas with Morgan Stanley – with JPMorgan. Your line is open..

Jeff Zekauskas

Thanks very much. I think your SG&A cost was $106 million in the first quarter, and I think it was $84 million in the second quarter.

What happened there? And what's a normal SG&A cost for the quarter?.

Guillermo Novo Chairman & Chief Executive Officer

Kevin, do you want to take this one?.

Kevin Willis Senior Vice President & Chief Financial Officer

Yeah. I would say where we are right now we should continue to see the positive impact of the cost-out program roll through. I would say, normal SG&A for the quarter is going to be around $100 million going forward in total. That's a good place to peg it for total SG&A..

Jeff Zekauskas

So why was it so low this quarter? Did you cut management comp? Is that where -- like what led to such a large sequential decline?.

Kevin Willis Senior Vice President & Chief Financial Officer

I would say, it's more of a timing thing than anything else at this point. I mean, we didn't make any major changes to comp or anything like that. No..

Jeff Zekauskas

Okay. Thank you..

Operator

Our next question comes from Rosemarie Morbelli with G.research. Your line is open..

Rosemarie Morbelli

Thank you. Good morning everyone..

Guillermo Novo Chairman & Chief Executive Officer

Good morning..

Rosemarie Morbelli

I was wondering if you could talk about the size of your naturally derived products and what do you think it could be two to three years out. I understand that Schulke is going to add to it.

And linked to that question, do you think that customers are willing to pay more for? And therefore are the margins going to be above your traditional product lines?.

Guillermo Novo Chairman & Chief Executive Officer

Yes. So first excellent question. And frankly, this is going to be a big focus when we do our Investor Day to showing a little bit more details both at the company level as well as business unit level. So a significant part of our portfolio, I would describe as sustainable based natural naturally derived biodegradable.

And we see just on the nature of some of the products cellulosics the nature of our materials. So we're starting with a very strong base, especially in our additives business. If you look at the adhesive side that is mostly petrochemical. So it's acrylic and polyurethane.

So there it's more -- we use our technology to help our customers more develop ESG value through their products. So composite light weighting, those kinds of things wood -- enabling wood and construction. So it's more about our customers' products. But I would say in the consumer side, it's much more also about our own sustainability.

And customers are willing to pay more for value. It's not just pay more for product. I think the biggest challenge as we see companies develop more ESG-driven technology is performance. The products need to perform. So just creating as an example a biodegradable hair gel or -- it's nice, but if it doesn't work nobody is going to buy it.

So it's a balance and I think that's where the excitement comes where there's a lot of opportunities for innovation and for value creation. Both to replace your own existing technologies with newer more IP -- hopefully, IP differentiated products that customers will pay a premium for, and also capture share or enable new categories.

I think, as I said the example of solid shampoo and conditioner is a very exciting. A lot you're seeing now before it was a niche little product. Now you're seeing some of the major players coming in. So the ingredients that they want to use in those more ESG will by nature be -- the focus is on more sustainable type products.

So I think the short end is we have a significant part of our portfolio as a company, and we're developing it even more. So that will be an exciting part of our portfolio transformation. And as an example, the whole Avoca part that we were mostly focused in the past on plant extracts as an example from -- for fragrance carrier.

Now we probably -- you'll hear us talk less about Avoca per se. And now it's really about extraction capabilities to develop and expand the portfolio. So, we're looking at ways to bring in new products new offerings to our customers in that area. So that will be the center of a lot of the personal care focus for us. .

Rosemarie Morbelli

Thank you. And then just following up on the hair or other type of categories on the personal care, which have been affected by a change in consumer behavior. I was wondering if you could share with us the difference between what you see in the US and what you see in Europe. I mean, the US is opening up.

So are you seeing the benefit even though it is a smaller part of your overall business?.

Guillermo Novo Chairman & Chief Executive Officer

Yes. In general, we are seeing -- for all categories that our consumer, we are seeing some benefit opening up on this. I think the issue is how much is the opening up. I think back to office is still much lower, because regardless of COVID, I think a lot of companies are also taking other actions.

So I think the -- there will be a readjustment in terms of the work side of things versus the social side of things. Definitely on the social side, we're seeing a little bit more of a pickup. On the work side, I think there's still a lot of companies still working remote.

So a lot of those day-to-day uses, it's not as been as strong as historic in those areas. But restaurant, I mean, the social aspects of it, if you go to cities or where the opening up has happened more you do see people getting back into some of their older habits. So -- but as you pointed out Europe, we still see a lot of -- it's lower.

And definitely in parts of Asia, we see it slow down, because of the pandemic in Brazil those places definitely are down. .

Rosemarie Morbelli

All right. Thank you..

Operator

There are no further questions. Let's turn the call back over to Guillermo Novo for closing remarks..

Guillermo Novo Chairman & Chief Executive Officer

Okay. Well, I want to thank everybody for your interest in our results this quarter and your participation. As Kevin summarized, I think we're very excited about where we are with the businesses, their underlying performance, the execution of our strategy.

And we look forward to meeting with all of you in the coming weeks and talking to you to share more details. And more importantly, we're really looking forward to our Investor Day, so we can lay out more of the long-term growth opportunities and margin improvement opportunities that we see for our future.

So thank you very much for your interest and stay safe..

Operator

Ladies and gentlemen, this does conclude the conference. You may now disconnect. Everyone have a great day..

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2024 Q-4 Q-3 Q-2 Q-1
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2020 Q-4 Q-3 Q-2 Q-1
2019 Q-4 Q-3 Q-2 Q-1
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2014 Q-4 Q-3 Q-2 Q-1