Good day, and welcome to the Abercrombie & Fitch First Quarter Fiscal Year 2016 Earnings Call. Today's conference is being recorded. [Operator Instructions].
At this time, I'd like to turn the conference over to Brian Logan. Mr. Logan, please go ahead. .
Thank you. Good morning, and welcome to our first quarter earnings call. Earlier this morning, we released our first quarter sales and earnings, income statement, balance sheet, store opening and closing summary and an updated financial history. Please feel free to reference these materials, which are available on our website..
Also available on our website is an investor presentation, which we will be referring to in our comments during this call. Today's earnings call is being recorded, and the replay may be accessed through the Internet at abercrombie.com under the Investors section..
Joining me today are Arthur Martinez, Executive Chairman; Fran Horowitz, President and Chief Merchandising Officer; and Joanne Crevoiserat, Chief Financial Officer. After our prepared remarks, we will be available to take your questions for as long as time permits. [Operator Instructions].
Before I begin, I remind you that any forward-looking statements we may make today are subject to the safe harbor statement found in our SEC filings..
With that, I hand the call over to Arthur for some opening remarks. .
Thank you, Brian, and good morning everybody, and thank you for being with us today. While this quarter definitely reflects challenges in the near term, I am confident that the overall business is being well managed, and we remain optimistic about our long-term growth prospects as we continue to make progress in our strategies.
Traffic was a clear and substantial headwind during the quarter, particularly in international markets and in our U.S. flagship and tourist stores, resulting in negative comparable sales. Despite these headwinds, we were encouraged by our U.S. business, where comparable sales improved in the Hollister brand. .
In addition, our direct-to-consumer business was positive for the quarter, both domestically and internationally. Overall, we are very much in control of our business in these challenging times, with increased gross margin rate on a constant-currency basis and inventory and expense well managed. .
In addition, improved conversion and improved customer satisfaction scores validate that our customer centricity and assortment efforts are working. With our extensive work on brand positioning now complete, you will soon begin to see a clearer and consistent articulation in support of our brands as we go forward. .
As we look out to the rest of the year, the second quarter will remain challenging, but we expect to see improved results in the back half as we drive returns from our intensified efforts to deliver customer-centric shopping experiences and compelling assortments.
In addition, we are very pleased that we now have the new brand presidents and other key roles filled. With this strong team in place to propel our brands forward and capitalize on the many opportunities we see ahead of us, we are optimistic about the future. .
Before I turn the call over to Fran, I want to acknowledge Jonathan Ramsden, who has announced that he will be leaving the company next month. On behalf of everyone here at A&F, I want to thank Jonathan for his service and contributions to our company over the past 7 years. He's been a great asset to our company, and we wish him well. .
Now I ask Fran to provide some more color around brand performance and strategic initiatives. .
Thank you, Arthur, and good morning, everyone. Although traffic headwinds pressured the top line during the first quarter, particularly in international markets, there were a number of positives that continue to affirm our conviction around our strategy. Our core U.S.
business, excluding flagship and tourist stores, was positive for the quarter, representing a slight improvement from last quarter. .
And while the international business decelerated significantly driven by traffic, conversion was strong. These, along with improving customer satisfaction scores, indicate that the customer is responding positively to the efforts we have made around delivering customer-centric shopping experiences and compelling and differentiated assortments.
In addition, we tightly manage the business with lower levels of clearance and reduced promotional intensity, which we see as an important part of our strategy to improve long-term brand health and conditioning.
While it's hurt the top line somewhat, we are seeing the benefits in higher average unit retail and gross margin rate as we focus on long-term growth. .
being customer-centric; delivering compelling and differentiated assortments; defining clear positioning for our brand, optimizing our brand reach and channel performance; continuing to improve efficiency and reduce expense; and ensuring we are organized to succeed.
As we focus on delivering an improved customer experience, our new fully remodeled Hollister stores continue to show double-digit lift in traffic and sales. We now have 24 model stores in our fleet and expect to roll out about 50 more before the end of the year, with the majority of those occurring in the second quarter. .
We are also excited about the rollout of the extensive work we have done on brand positioning, which will be incorporated into every aspect of the customer experience as we go forward.
Our focus for Hollister is to be the iconic brand for the global high school consumer rooted in effortless California style with the products drawing on playful expression, natural styles and idealistic spirit.
Our focus for A&F is to be positioned as the iconic American casual luxury brand for the 20-something consumer, with products crafted to reflect enduring quality and confident style.
Brand positions will guide all elements of our businesses and are already being leveraged by internal teams to improve the focus to all aspects of product design and merchandising and in our brand experience. You'll begin to see this work in the back half of this year forward. .
Stacia Andersen, who will lead the Abercrombie & Fitch brand; and Kristin Scott, who will head up Hollister. Both have broad and deep retail experience, where they have created very clearly defined brands and built successful businesses.
I am confident that Stacia and Kristin will help harness the incredible passion, energy and enthusiasm of our team and help lead our brands forward. .
Now coming back to the quarter. Despite the overall negative comps, there were several highlights. Comp sales in the Hollister brand in the U.S. market improved. And while seasonal categories, such as graphic tees, male knits, shorts and female skirts were weak during the quarter, we saw strength in other areas. .
On the female side of the business, comps remained positive in the U.S., led by continued strength in tops as we invested in on-trend categories which drove strong performance in shirting and fashion tops. The customer also responded well to our jeans assortment and the emerging accessories category.
Importantly, we did this while driving a healthier business with reduced levels of clearance and promotions during the quarter. .
While the male business lagged the female business, driven by continued weakness in tops, bottoms performed well, led by strength in pants and jeans. I was particularly pleased that the new A&F vintage chino statement sold as well as it did, as the customer responded to the new fit, stretch fabrication and quality.
And also, we have seen improved performance in our new Hollister polo line, as investments in marketing support for the category were key in driving customer awareness and stronger sales growth. We are happy with the evolution of the products under our new design leads.
Early customer response has been encouraging, as illustrated by our continued positive conversion trend. .
I would like to thank the teams around the world and on our campus for their energy, enthusiasm and commitment as we make continued progress on our journey this year in moving our brands forward. .
With that, I will hand it over to Joanne to add comments on the other strategic initiatives and to recap our first quarter results. .
Thanks, Fran, and good morning, everyone. Fran touched on the progress we were making on a number of our strategic pillars. While we are driving improvement in our stores and our marketing to better engage our customers, we are also investing in DTC and omnichannel capabilities to create a seamless experience. .
In April, we rolled out click-and-collect capabilities to all full-price U.S. stores. In addition, we expect to expand ship-from-store internationally to Canada and the U.K. in the second quarter. Our customer has responded to these new capabilities and is increasingly leveraging these channels. .
We also extended our brand reach through our second major franchise partnership with Majid Al Futtaim Fashion to establish a retail store presence in Saudi Arabia, Qatar, Bahrain and Oman. We expect to open the first stores in Qatar in the first quarter of 2017 and in Saudi Arabia in the second half of 2017. .
In addition, during the quarter, we continue to shift to the higher-margin made-for-outlet merchandise model with the conversion of 18 existing Hollister outlet stores.
For the quarter, we saw an over 1,000 basis point improvement in gross margin over last year, which is driving significant EBIT growth and validates the scalable opportunity this channel presents. .
We also expect to announce an additional wholesale partnership in the coming months, building on the successful partnerships we currently have with ASOS and NEXT. .
Last, continuous profit improvement continues to make strong progress within the company, which, once again, enabled us to exceed our expense objectives for the quarter. .
Turning to our results for the quarter. Net sales were $685 million, down 3% to last year. Foreign currency adversely impacted sales by approximately $2 million. Comp sales were down 4% for the quarter, primarily driven by international markets. Traffic was down globally, which more than offset positive conversion. .
As shown on Page 5 of the Investor Presentation, by geography, comp sales for the quarter were down 2% in the U.S. and down 7% in international markets. We saw significant declines in comp sales across most international markets driven by traffic, particularly in key tourist locations. .
In the U.S., comp sales were down slightly from our performance last quarter but improved in the Hollister brand. Overall, the core U.S. business improved during the quarter but was offset by weakness in flagship and tourist locations. By brand, comp sales for the quarter were down 8% for Abercrombie and were flat for Hollister.
The female business outperformed male as we continued to see strength in the female tops business and the male tops business continued to be weak. Overall for the quarter, a planned reduction in clearance in fall carryover business was only partially offset by higher spring selling. .
Across brands, the direct-to-consumer and omnichannel business was positive for the quarter and grew to approximately 24% of total sales compared to 23% of total sales last year, with growth in both our U.S. and international businesses. .
I'll be recapping the rest of our results for the quarter compared to last year's adjusted non-GAAP results, which include -- exclude certain items as detailed on Page 4 of our Investor Presentation. .
There are no adjustments to the first quarter results this year. Gross margin was 62.1%, 100 basis points higher than last year on a constant currency basis. The gross margin rate growth was driven by higher average unit retail in the U.S.
in both brands, as in-store changes and improved assortments drove higher full-price selling and a reduction in promotional activity. Stores and distribution expense decreased $18 million from last year due to expense reduction efforts and savings on lower sales. .
Marketing, general and administrative expense increased $9 million from last year, primarily due to higher legal, marketing and other expenses. The operating loss for the quarter was $55 million compared to an adjusted operating loss of $52 million last year.
The adverse effect from FX on operating loss for the quarter was approximately $5 million, including the adverse year-over-year impact from hedging of approximately $4 million. .
The effective tax rate for the quarter was 35%. Net loss per diluted share was $0.59 compared to an adjusted net loss per diluted share of $0.53 last year and included the year-over-year adverse effects from FX of approximately $0.05 net of hedging. .
Turning to the balance sheet. We ended the quarter with $491 million in cash and cash equivalents and gross borrowings outstanding of $293 million compared to $383 million in cash and cash equivalents and $299 million in borrowings a year ago. We ended the quarter with total inventory down 1% compared to last year. .
Details of our store openings and closings for the quarter are included on Page 8 and 9 of the Investor Presentation. At the end of the quarter, we operated 745 stores in the U.S. and 180 stores across Canada, Europe, Asia and the Middle East. .
For fiscal 2016, we now expect comparable sales to remain challenging in the second quarter but to improve in the second half of the year. Adverse effects from foreign currency on sales of approximately $10 million and on operating income of approximately $15 million, including the year-over-year impact from hedging. .
Our gross margin rate, up slightly to last year's adjusted non-GAAP rate of 61.9%, but down modestly in the second quarter as we lap $5 million in hedging benefits last year.
Operating expense dollars to be approximately flat to last year on an adjusted non-GAAP basis, with investments in marketing, store management and omnichannel offset by savings from expense reduction efforts. .
Based on the timing of those investments, we expect second quarter operating expense dollars to be up 2% to 3% over last year's adjusted non-GAAP figure. We expect an effective tax rate in the mid- to upper 30s and a weighted average diluted share count of approximately 68 million shares, excluding the effect of potential share buybacks. .
Excluded from our outlook are the effects of certain potential items, including, but not limited to, insurance recoveries, impairments and other items. .
We continue to expect capital expenditures in the range of $150 million to $175 million for the full year, which includes approximately $70 million for new stores and store update and continued significant investment of approximately $70 million in direct-to-consumer, omnichannel and IT to support growth and profit improvement initiatives. .
In 2016, we expect to complete approximately 60 Hollister store interior remodels through the course of the year. During the first quarter, we remodeled 12 stores, and we expect the majority of the remaining stores to be completed by the end of the second quarter.
As Fran mentioned earlier, the Hollister prototype stores continue to perform well, with traffic and sales up double digit relative to the control group. .
In addition, we plan to open approximately 15 full-price stores in 2016, including approximately 10 in international markets, primarily China, and 5 in the U.S. We also anticipate opening 6 new outlet stores primarily in the U.S. and closing up to 60 stores in the U.S. through natural lease expirations during 2016. .
I will now hand it back over to Arthur for some closing remarks. .
Thanks, Joanne. In closing, I want you to know that I and the board believe that our team is taking the right steps to both manage our business through a challenging time and to position it for profitable growth. Even in this tough environment, we are seeing progress that gives us confidence in our strategy.
Our people are energized, and we look forward to the contributions of our new brand presidents and the other key hires we have made to augment the strong team we have already had in place. .
I'd like to thank everyone at Abercrombie & Fitch for their hard work and their dedication to moving our company forward. .
Let me now turn the call back to Brian. .
Thanks, Arthur. That concludes our prepared comments. At this time, we will be happy to take your questions. [Operator Instructions] Thank you. .
[Operator Instructions] Our first question comes from Matthew Boss of JPMorgan. .
It's Christina Brathwaite on for Matt. I just wanted to circle back on the international business. What do you think is driving such a large traffic headwind internationally? If you could parse that out between the brands.
So where did you see that decelerate more, Abercrombie or Hollister? And when do you think that you can start seeing an inflection there?.
Christina, it's Joanne. I'll pick that one up. We did see a pretty significant step-down in traffic internationally, and it was very broad-based and likely due to a number of causes. The environment in Europe is very unsettled, likely caused by both currency, lower tourism. The Brexit is causing some uncertainty in those markets as well.
So there are likely a lot of contributors. We were pleased that we continued to see strong conversion in our international markets. And also, our DTC business continued to be positive. And we are -- our international business overall is very positive, with most of our stores there exceeding 20% four-wall margin rates.
We expect to continue to drive improvement in those markets by focusing on our strategic initiatives, including the focus on customer centricity, improving the shopping experience in our stores and the product improvements that we continue to expect moving forward. .
Our next question comes from Adrienne Yih of Wolfe Research. .
I'm actually going to focus on Hollister international as well.
I was wondering, when do you anniversary the average initial retail reductions from last year? How far did they go into the second quarter? And did those help prop up comps, I'm assuming, since you didn't call out Hollister international specifically that, that piece of the business was also under pressure.
And then, Joanne, if you can just talk about monthly progression domestically of the costs in the United States and any differentials between warmer-weather areas and kind of the Northeast, where we had some weather issue. .
Adrienne, yes, in terms of the international markets, the Hollister price reductions really began -- we rolled that out fully in the back half of 2015, really, with the back-to-school assortment. So we'll start to anniversary those at the end of the second quarter and into the third quarter this year.
The traffic in international markets fell off pretty consistently across our markets and again, is likely related to a lot of macro factors, and we did see it more prominently in our tourist locations.
We are -- continue to see strong conversion and believe that the price adjustments that we made as well as the product changes and the changes that we're making to the store experience, particularly in Hollister international, will continue to help us drive the business internationally in that brand.
In terms of the progression of comps, it's really difficult. We typically don't parse out our comps for the quarter in the first quarter. It's really difficult between the promotion shifts and holiday shifts to make sense of it anyway. So -- okay. Thank you. .
Next, we'll hear from Brian Tunick of Royal Bank of Canada. .
Yes, this is Kate Fitzsimons on for Brian. I guess, any color on what you are seeing here on the second quarter? We've just heard about some ongoing traffic challenges here in May in the U.S. Understanding what's going on in the international business.
But also, help us put it into context in terms of some of these remodels that you're putting into play.
And just what gives you confidence that you can drive the back half improvement in comps to go forward?.
one, it is unclear when the traffic headwinds will abate. That is unclear at this point. We also, as you mentioned, are remodeling many more Hollister stores. We expect to remodel 50 more for the balance of the year, with the majority of those occurring in the second quarter.
We closed those stores during -- for a period of time during the remodel, so that will weigh on our second quarter top line. We expect the Q2 impact of that to be about $4 million based on the period of time those stores will be closed. So the top line impact is about $4 million related to Hollister remodels.
The EBIT impact of that, there's a lot more that flows through EBIT because we're still settled with the fixed cost of those closed stores. So about $2 million we expect to flow through to the EBIT margin in the second quarter.
However, those stores -- among the positives in the back half, those stores will be coming back online in the back half of the year, and that will contribute to our confidence that the business will improve. Additionally, we're investing in marketing and expect some returns on those investments as we move into the back half of the year.
And then we expect improvement in product with the escalating impact of our new design teams. And we'll see that in the product as we move through the back half of the year. .
And -- this is Arthur. I'd like to add something to that. I mean, there's really no way for us to know when the traffic headwinds will cease or moderate or turn in the other direction. But what's important is what we're focused on, which is conversion of the traffic we do get into our stores. That's the key to successful business.
And even though traffic may ebb and flow in the malls, the customers that come across our threshold, we continue to increase our conversion with them, we can run a successful business. I'll leave it to the economists and other analysts to predict the traffic trends, but we're focused on what happens in our stores. .
So I guess, as we're -- I guess, longer term, as we're thinking about the ability to drive kind of sustainable positive comps, I understand there's volatility from quarter-to-quarter, but do you see longer-term positive comps just with ongoing conversion gains and AUR improvement?.
And DTC. And DTC, yes. .
Kate, it's Fran. Listen, the teams on campus are very focused on the product and the customer. With that energy and passion being committed to the product, we believe that we are giving our customers what they are looking for. We've been doing customer surveys, and we've gotten very positive response back from our customer.
We've also done some quantitative data around the world, which proves that our brands are very strong. So with that focus and continued effort, we believe that we will continue to see the conversion -- the response from our customers. .
And also, we're -- we continue to focus in all of our channels. And we have a very well-established footprint on the DTC business and continue to roll out omnichannel capabilities.
So as customer shopping preferences change, we want to create and are working to create a seamless experience so we can capture that customer in whatever channel they prefer to shop. .
And Tiffany Kanaga of Deutsche Bank. .
Can you tell us about online sales and in particular, how the slightly positive year-over-year growth in the quarter compares to your expectations? And what initiatives do you think can meaningfully drive online traffic and sales going forward? And do you see opportunity for online penetration to materially exceed current levels?.
Tiffany, it's Fran. Yes, we met our expectations on our online business. We continue to see growth in this channel. We currently penetrate at a significant level to our total business because we have made investments in this channel over time. We are creating a real seamless experience for our customer.
We made a tremendous amount of progress last year on the site and on the complete experience that the customer has when they visit the site. We are currently working on all of those for Abercrombie as well to bring those along as we move the brand positioning of Abercrombie forward. .
And next, we have Neely Tamminga with Piper Jaffray. .
Great. Fran, I just kind of want to build a little bit on that. So as we think though the time line for your executives onboarding, the presidents of the various brands, obviously, you've been involved very much on the core A&F brand.
So could you help us understand that -- what you would expect the trajectory of that brand to be throughout the course of this year? Does the brand go under review kind of as a new President comes in? Or how are you building that continuity so that Abercrombie has success in the back half?.
Sure, Neely. Yes, we have been busy with the Abercrombie brand this particular quarter. Very excited about both of our brand presidents joining us. As we announced earlier in the week, Stacia will be here mid-June, and Kristin will be joining us at the beginning of August. The teams on campus and myself, though, are really focused in moving forward.
We have spent a lot of time this quarter working through our brand positioning, our convictions, our DNA. All of that work has started and is being thought through every day as the teams on campus put together their product and think about the customer as well as our associates in the store. So it really is a continued evolution of the brand. .
And next, we have Omar Saad with Evercore ISI. .
Could you please maybe dive in a little bit deeper? I was -- it's interesting to hear you discuss the Abercrombie & Fitch brand positioning, I think, in more detail than you have in the past.
And maybe dive in a little bit more deeper there and how it'll inform and be reflected in the product, the store experience, marketing, digital communication, et cetera. .
Sure, Omar. It's Fran. Yes, we have done pretty rigorous work over the past year on the Abercrombie brand, both in our positioning, which I mentioned earlier. We really believe that we can be the go-to brand for the 20-something consumer for the American -- we believe Abercrombie is the iconic American luxury brand for that consumer.
All of the touch points for our consumer from in-store to online will be affected by this conviction and our DNA. And again, listen, it's going to evolve over time. It's a work in progress. We're on a journey here. We are making progress each and every day.
But the end goal is to have a completely seamless experience for our customer with that positioning. .
And is it fair to say that -- if you think about it, you'd mentioned the world luxury, a higher-end positioning.
Is that fair to say? Are we interpreting that correctly?.
Well, the word luxury and casual luxury can be interpreted by the customer. We believe that we are offering them a value relative to the product. Based on the growth in our AUR and the conversion that we are seeing, the positioning that we have priced ourselves that we are getting acceptance at.
So we will continue to do a good, better, best pricing in all of our assortments as we move forward. .
Our next question comes from John Morris of BMO Capital Markets. .
A question for Arthur.
I think, initially, can you give us an update on the CEO search and thoughts about criteria, skill sets that you're looking for there, whether or not that's changed at all and how you're feeling about that? And then follow-up questions would be, but diving a little bit deeper on the marketing strategy, maybe a little bit more color on where those investments are coming and what we would expect to see, which, I assume, is probably more towards the back half.
And Joanne, I think you mentioned changes to the store experience internationally.
Does that include potentially a remodel program there as well and/or other elements of the change to that store experience?.
Okay, John, you got a 3-for there. First of all, on the CEO situation, as we've stated pretty consistently here over the last 6 months, we are not actively engaged in a search for a CEO at this time. This does not mean, of course, that we will not appoint a CEO.
We intend to appoint a CEO at a point that we think is right for the company and right for the organization. I'm highly confident and very pleased with the team that we have in place, which we've just augmented significantly with our brand presidents.
We think that team acting as it has very collegiately and collaboratively are going to be able to keep driving the business forward. So let me turn it back to Fran for the second part of your question. .
Sure. Okay, regarding marketing, I'm going to talk about some of the exciting things that happened in Q1, John. So we are really committed to talking to our customer in the channels in which they communicate with us. So for example, Hollister last year and into Q1, we've been very innovative on Snapchat.
President's Day weekend, we actually ran the very first lens, and we had over 150 million impressions from our customer. So things of that nature, where we can continue to innovate and partner with social, is very important to who our customer is.
As we move forward, we'll apply those same principles to Abercrombie as well, and we are in the stage of really formulating what the back half of the year looks like at this point. For the third part of your question, I can hand it over to Joanne. .
Yes, John. As it relates to store experience in international markets, many of the things that we rolled out last year -- started rolling out last year impact the international markets as well, including the store manager incentive comp that has our stores' teams much more focused on their business and on their customer.
Additionally, we've taken steps to improve the shopping experience in our stores, including turning up the lights. That was one of the first things we did last year, and we continue to get strong feedback from the customers. They're responding. They like the changes we're making. We've removed some props and made it much easier to shop.
We have rolled out a couple of the Hollister remodels internationally and will continue to look for opportunities to do that on a case-by-case basis. We have also made some changes in a couple of our flagship locations. Also, those are on a case-by-case basis, but to improve the shopping experience generally in those locations internationally. .
Yes. John, I did a lot of traveling this quarter, it's Fran again, to visit many of our stores. And to Joanne's point, I was in the London flagship, and the changes that we've made over the past 6 months there, we've actually been taking down some barriers to entry in the store. We took a wall -- a vestibule that was right in front as you walked in.
The difference in the experience that we're hearing from our customers is extremely positive. You walk in there today, it's a much more open, brighter experience for them. We've talked several times about even turning down the scent. But the associates were just so excited for me to see the changes.
They communicated how positive the customers have been about it. So more to come. .
And moving on, we'll hear from Janet Kloppenburg with JJK Research. .
Just a couple of quick questions. Fran, I was wondering how you feel about the evolution of the A&F assortments as we go forward. I know your leadership for that brand came later and perhaps, some assortments were already put to bed.
But do you think the assortments reflect the positioning that you highlighted today, the American classic luxury brand? Or will they require some tweaking? And when will we see that? And for Joanne, I was just wondering how the inventories were in the international markets, if they're higher than you expect? And given what we're hearing about traffic in Europe and other markets, I'm wondering how inventory levels are there.
Are they on plan? Are they perhaps higher than expected?.
Sure, Janet. I'll take the first part. So yes, obviously, there has been significant work to do within the Abercrombie brand over the past quarter, but the teams are really enthused and excited about where we're headed and what we believe in. We launched this quarter a new khaki collection in men's that has been incredibly well-received.
It was new fabrication, stretch, new fit. And the customer was very, very positive about it, and we continue to see momentum like that in our business. Kristina's actual collections start to come in, in the back half of the second quarter.
So again, it will be an evolution, but we are laser-focused on that brand positioning, and we do have conviction behind it. Just to reiterate that, it will have good, better and best pricing. So it will have a nice balance in the assortment, and we are excited about what we see going forward. .
And as it relates to inventory levels overall, we are happy with our inventory levels overall and additionally, with the complexion of that inventory. The fall ownership is much lower even than last year. And if you remember, we're anniversary-ing a pretty big reduction in inventory from a year ago.
So we were pleased in terms of where we're positioned today and expect to be clean coming out of the second quarter and ready to do business in the back half. .
Next question comes from Anna Andreeva of Oppenheimer. .
Maybe remind us, how big is your foreign tourism business here in the U.S.
either as a percent of sales or a percent of the store footprint? And are you guys expecting that drag to moderate in the back half? Is that perhaps part of the expectation for overall improvement in the back half? And a follow-up on the gross margin expectation for down modestly for the second quarter.
I guess what's driving that? And should we expect inventories to still be down as we go through '16?.
Yes. In terms of the impact of tourism, we don't have and haven't disclosed that level of detail in terms of the penetration in the U.S. market.
The back half, however, we are focused on improvement and do expect improvement based on a number of different factors, one being that we expect the investments we're making in marketing will begin to bear some fruit in the back half as well as the product that Fran talked about improving as we move through the back half. So we do expect improvement.
And your second question was around... .
Gross margin. .
Q2 gross margin?.
Yes. .
The Q2 gross margin is really -- we are up against very significant benefits from hedging last year. And the pressure on Q2 margin is almost entirely driven by lapping those hedging benefits from a year ago. .
And Randal Konik of Jefferies. .
I guess, a couple of things. I just to want to focus on the international.
Did you give -- first -- of the 180 stores, first, how many of the 180 stores are below four-wall 20% margin? The second area around international is, did you give kind of color on disparity between Canada, Europe and the rest of the world in terms of the comp trend? And then any other things when you look at the DTC business internationally? You talked about it being positive.
Is there anything that stood out in the DTC from an international perspective? And I guess, lastly, as -- you made a comment on CapEx of $70 million related to IT, DTC investment. Is that for more local currency kind of website or something like that? I just want to get color on what that's for. .
Okay. So let me see if I can remember all your questions. As it relates to our international store fleet, the large majority of our stores are very profitable, over 20% EBITDA are four-wall margins. There are very few that are below 10%. So the majority of our fleet, as I've mentioned, is very profitable.
In terms of the Q1 comp trends, it was very consistent. We saw a very consistent step-down across Europe and Asia. So the changes we saw in the first quarter were very broad-based. Regarding international DTC business, we continue to leverage our capabilities internationally.
We've spent a lot of our time and focus in building a robust DTC business internationally, including localized websites, local language, local currency, and we continue to roll out capabilities that our customers are looking for. In the fourth quarter, we rolled out click-and-collect in the U.K., which is a very desired way to shop in the U.K.
And we were pleased to have rolled that out actually also in the U.S. in the first quarter and have been pleased with the customer demand we're seeing and the initial response to those capabilities.
The CapEx spend in IT and DTC is -- it's all of those initiatives, including our omnichannel rollout, updating our websites to make them more adaptable, including local currency.
We're also spending to improve mobile and make sure we can capture -- the increasing percent of our business is coming through mobile, so more of our dollars are focused in that area. And we're also working to move the kids website onto the adult website as -- we tested that last year.
And that proved to be an opportunity to drive more traffic and capture new customer for the kids brand. So a lot of different areas of focus really focused on the customer and how the customer shopping preferences are changing, and we want to stay ahead of that and drive our growth through those channels. .
So may I ask, could you get the CapEx below $100 million in the near future if possible? And then the four-wall margin stores below 10%, you envision closing those stores, if at all, internationally?.
Well, in terms of CapEx, our capital allocation philosophy remains to, first, invest in the business to drive our growth and put those dollars to work on the projects that drive the highest risk-adjusted return. And we continue to see strong returns and have a list of projects that are instrumental to driving growth.
And we believe that will drive that $150 million to $200 million in CapEx every year as we move forward for the foreseeable future. I don't remember the second part of your question. .
Talk about closing international stores below 10% margin. .
Yes. We continue to monitor our profitability in our stores and are laser-focused on improving productivity and profitability as we go forward. I wouldn't want to speculate on any actions we're taking, but we do monitor our store base continuously and are focused on making the improvements that we need to make. .
I think just to add only to that, that the company has shown over the past few years enormous discipline in reacting to economic realities. And as stores fail to meet the appropriate hurdle rates and seem to be doing so on a sustainable basis, there's no objection or fear here about closing them. .
[Operator Instructions] Next question comes from Oliver Chen of Cowen and Company. .
Regarding speed, could you just brief us on your thoughts regarding speed and kind of your supply chain and path to customer from product and what you see happening there as you look to just to make sure they respond dynamically with how fast this customer is moving? And just -- this is related, but is there anything on the AUC side, AUC versus what kind of product you need to give the customer? Just because we're seeing retailers having to invest in product at the same time, trying to keep AUC kind of moderate because customers want great product at good value as well.
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Sure. Oliver, I'll take that question. It's Fran. I'm actually recently back from a trip to Asia to work with our vendors. I'm happy to tell you that we do have these in our model.
Our merchants and our planning team work diligently on keeping money open so we can respond to what's happening out in the marketplace as well as having a read and react strategy. So we feel that, that is already embedded in our philosophy in how we drive the business as we move forward.
And with our new brand presidents on board, potentially, that could open up even more -- a bigger area of opportunity. We were able to -- this season, for example, on the women's businesses at Abercrombie, we saw that off the shoulder tops and cold shoulder tops were selling in our fashion business.
We're able to react and get back into those fairly quickly. Regarding the AUC part of your question, yes, the first part of this year, we did reinvest into the product. On the back half of the year, we will see some AUC reductions as we move forward. .
Our next question comes from Marni Shapiro with The Retail Tracker. .
I can't -- I just have to be excited for one moment. You just slayed it with your red, white and blue in Hollister. You won the holiday season for the summer. And your URL to IRL, you finally -- you're the only ones who actually got the terminology right. I love it. And your Snapchat. So I just wanted to talk about some costs, though.
You talked about increased costs associated with direct-to-consumer.
Is that all your distribution costs and things like free shipping when you run it, which I see you running for the holiday? Is that all related there? Or is that also the social media, the search -- the call unit obviously increased costs versus search, Google has gotten more and more expensive, Facebook and what have you.
Can you just break out where those 2 things fall out? And then just one more cost-related question. The new Hollister stores, are they a little bit -- are they more expensive or less expensive to operate because they're open? It seems intuitive that they'd be a little expensive because there's not a lot of rooms, but I'm just curious about that. .
Marni, as it relates to the costs that you're talking about, what we've been talking about are the investments that we're choosing to make in the DTC channel as well as the investments we're choosing to make in marketing and their incremental investments related to returns we expect from those investments.
And in the DTC, it's on a number of different fronts, including the omnichannel capabilities that we talked about rolling out. And we're seeing nice customer response to some of those capabilities, including click-and-collect. And as we mentioned, rolling that out to all U.S. stores in the first quarter. We have that available in the U.K.
Ship-from-store, we expect to roll out internationally in Canada and the U.K. next quarter. So it's in investments like that as well as improving our websites, our mobile [indiscernible] and our apps to make them more -- make that experience better for our customers and capture that business.
And the marketing investments, as Fran mentioned, we're focused on speaking to our customer in the channels where they interface, and we expect to invest more in marketing, particularly as we talk more about them and the brand positionings and communicate more clearly to our customer the specific brand positioning. .
Are all the social media and Google and all of that, does that fall into your marketing costs? Or is that part of the increased costs for DTC? And where is it falling in your -- is it all lumped?.
Primarily, yes, in marketing costs. Related to the Hollister question that you had, actually, the Hollister stores with the remodel are more productive. It's really less about how we are able to manage the stores from a sales associate coverage standpoint, but driving productivity overall.
And we're seeing, as we mentioned lift in traffic and sales, those stores have more capacity as we remodel them, and it is driving more productivity in those remodeled stores. .
Marni, it's Fran. First of all, thank you for your excitement about our business. We're obviously excited as well. But the best benefit that we are seeing in our Hollister remodels is really about the customer.
We have -- the sight line is so open now that when the customer walks into the store, the associate is able to service them much more readily and really be able to be much more efficient about it.
As I mentioned earlier, we have -- we talk to our customers now and voice the customer, which are these exit surveys that we do, and those particularly formatted stores do get very positive feedback about the changes and the new format. .
Next question comes from Betty Chen of Mizuho Securities. .
It's Alex Pham on for Betty. I was just wondering if you could talk a little bit more about guidance for challenging 2Q comp trends.
Should we be expecting a similar level of decline as we've seen in the first quarter? And any way that you guys could help us parse it out by brand? And then if we could touch upon the 2016 comp guidance for second half improvement, are there any major product or fashion callouts that could be helpful for fall? And how should we think about comp drivers? Are we banking in traffic improvement? Or is it going to be further AUR and conversion?.
So Alex, related to our Q2 outlook, we do expect the Q2 environment to remain challenging. It is unclear when traffic headwinds will abate. And we also are remodeling a significant number of Hollister stores that will be closed for a portion of the quarter, which will put pressure on the Q2 top line numbers.
That number is about $4 million, as I mentioned, on the top line. In terms of the second half, those Hollister remodels, we expect to come online in the second half and expect that to be part of the drivers.
Overall, we do expect modest AUR improvement through continued better inventory management and the ability to step away from some promotional activity. We've had success over the last couple of quarters in moving AUR up.
And conversion has remained strong, and we expect the new product assortments that -- from our new designers to continue that strong conversion trend. .
Next question comes from Dana Telsey with Telsey Advisory Group. .
Can you tell us a little bit about as you think about back-to-school and denim, how you're planning denim and how you're thinking about the category both in terms of pricing, especially relative to Hollister and Abercrombie? With the increased AUCs, what are you seeing in the tops business and what are you looking for there going forward to drive sales?.
Dana, it's Fran. Regarding denim, yes, denim for back-to-school is always a strong period for us in that category. To your point, more so in the Hollister brand, where it's a much bigger piece of the business than it is for Abercrombie.
And we continue to believe that we are doing the right thing to the product from an innovation and fabric perspective as well as fits. As far as the tops business goes, yes, we are continuing to have positive success in the women's business in our tops business. Both our shirting and our fashion businesses were strong in both brands for the quarter.
And as we go forward, we'll continue to focus on those opportunities. .
And our last question comes from Richard Jaffe with Stifel. .
Could you spend a little time on the outlet center business on its opportunity by brand, by Hollister, by Abercrombie, and perhaps the chance to grow it further and perhaps grow it online?.
Richard, the outlet business, we were pleased this quarter to have converted another 18 stores in Hollister to the made-for-outlet model. The made-for-outlet model from a margin standpoint has been an incredible win for us and continues to drive improvement. We see that as the model going forward.
We've been pleased with the demand for our brands in outlet centers and continue to believe that there's room for growth. Our growth in the outlet channel will be measured, however, to make sure that we strike the right balance between outlet stores and full-price stores as we continue to grow. .
Any specifics about numbers by brand?.
No, we don't disclose that level of detail. .
And that does conclude today's question-and-answer session. We thank everyone for their participation. You may now disconnect..