Good morning and good evening, ladies and gentlemen. Thank you, and welcome to Yunji's Fourth Quarter 2021 Earnings Conference Call. With us today are Mr. Shanglue Xiao, Chairman and Chief Executive Officer; Mr. Chengqi Zhang, Vice President of Finance; and Ms. Kaye Liu, Investor Relations Director of the company.
Now I would like to hand the conference over to our first speaker today, Ms. Kaye Liu, IRD of Yunji. Please go ahead, ma'am..
Hello, everyone. Welcome to our fourth quarter 2021 earnings call.
Before we start, please note that this call will contain forward-looking statements within the meaning of Private Securities Litigation Reform Act of 1995 that are based on our current expectations and current market operating conditions and relate to events that involve known and unknown risks, uncertainties and other factors of Yunji and its industry.
These forward-looking statements can be identified by terminologies such as will, expect, anticipate, continue or other similar expressions. For a detailed discussion of these risks and uncertainties, please refer to our related documents filed with U.S. SEC.
Any forward-looking statements that we make on this call are based on assumptions as of today, and are expressly qualified in the entirety by cautionary statements, risk factors and details of the company's filing with the SEC. Yunji do not undertake any obligation to update these statements expect as required under applicable law.
With that, I will now turn over to Shanglue Xiao, Chairman and CEO of Yunji..
waste management, skin care and body revitalization. Multiple products have achieved tens of millions in sales within only a few months of their launch. We have always hoped that our private label product would also be available to purchase through external retail channels.
During 2021, we prepared for and explored how our new and traditional private labels could be resold at other platforms. This year, we will accelerate our pace and take the necessary steps to integrate our supply chain with main platforms, including, but not limited to, streaming platforms and e-commerce platforms.
We hope that the external platform traffic can be directed to our private community groups, further enhancing our brand awareness and competitiveness and in turn generating ever greater profit for us. The promotion of our private label brands is dependent on our service managers, and the vertical specialization that they bring to retail.
For a long time, we have been empowering women and helping them improve their lives. Over the past few years, we have been delighted to see that the lives of those of our service managers, who are mothers have become better and better.
We see our service managers as entrepreneur and we hope to develop even more excellent entrepreneur by cultivating their capabilities in their specialized fields. While we are dedicated to generating income for our service managers, we also provide professional training for those mothers.
In addition, we promote a healthy and beautiful lifestyle which satisfies our service managers material and psychological needs. The development of our verticals, especially food, cosmetics and health care enables us to further segment our community group.
Importantly, our increasingly segmented user groups and our emphasis on all the quality products gathered at Yunji will improve the promotional efficiency of our service managers. With that, I will turn the call over to Mr. Chengqi Zhang, our Vice President of Finance, to go through the financial results..
Thank you, Shanglue. Hello, everyone. Before I go through our financial results, please note that all numbers stated in the following remarks are in renminbi terms and all comparisons and percentage changes are on a year-over-year basis, unless otherwise noted.
During the fourth quarter, we sustained our strategy of leasing our product range and carefully creating our products as we continue executing our market product food program. which focus on expanding our offering of exclusive products and private labels. .
It's worth mentioning that as we accelerate the development of our new products and the improvement productivity, our private label have made a substantial progress allowing us to realize substantial profitability. In addition, our private labels received an excellent reception from the market and prove to be a great success.
This success was reflected by our high repeat repurchase rate, which reached 80% in the 12 months ended December 31, 2021. As a result, we recorded operating income of CNY 4 million and a net income of CNY 58 million during the first quarter compared with operating loss of CNY 20 million and a net loss of CNY 77 million a year ago.
This is our fourth consecutive quarter of non-GAAP measure profit and the first year turning growth to profit. Now let's take a closer look at our financials. Total revenue was CNY 471 million compared to CNY 1,327 million a year ago.
Revenue from sales of merchandise was CNY 389 million and the revenues from our marketplace business was CNY 74 million. Adhering to our long-term growth strategy with a focus on profitability, we will find our selection of merchants and suppliers, resulting in near-term decrease in both our marketplace business and the merchandise sales.
Importantly, our gross margin improved significantly to 40% compared to 26% a year ago. This increase was due to our continued success for execution of our long-term growth strategy and the introduction of more private label products with higher gross margin on the platform and enhance the operating efficiency. Turning to our operating expenses.
Fulfillment expenses were CNY 47 million compared to CNY 93 million in the same period of the last year.
This decrease was mainly attributable to reduced warehousing and logistic expenses resulting from lower merchandise sales, reduced personnel costs due to staff restructure refinement and the decreased service fee charged by third-party payment settlement platform.
Sales and marketing expense decreased to CNY 78 million from CNY 167 million in the same period of last year. The decrease was due to reduced business promotion expense and member management fees. Technology and content expense were CNY 26 million compared to CNY 44 million in the same period of last year.
The decrease was mainly due to a reduction in server costs and personnel costs as we refine our staffing structure. General and administrative expenses were CNY 44 million compared to CNY 64 million a year ago. This decrease was primarily due to reduced personnel cost as a result of head count optimization.
Total operating expenses in the fourth quarter decreased by 47% to CNY 196 million from CNY 368 million in the same period of last year. We recorded our income from operating of CNY 4 million as compared to a loss of CNY 20 million a year ago. Net income was CNY 58 million compared with a net loss of CNY 77 million a year ago.
Adjusted net income was CNY 71 million compared with adjusted net loss of CNY 63 million a year ago. Basic and diluted net income per share attributable to ordinary shares were both CNY 0.03 compared with basic and diluted net loss per share attributable to an ordinary share of CNY 0.04 in the same period of 2020. Moving on the liquidity.
As of December 31, 2021, we had a total of CNY 1 billion in cash and cash equivalents, restricted cash and short-term investments on our balance sheet. Our accounts payable reduced to CNY 255 million as of December 31, 2021, compared with CNY 402 million as of December 31, 2020.
Our liquid assets was sufficient to cover our payable obligations and we did not hold any long-term bank loans or debt on our balance sheet. As you have probably noticed, capital market has underperformed recently. However, we remain confident in the company's further growth perspectives.
We have received a proposal from the Board, we today announced a share repurchase program under which the company may repurchase up to USD 20 million of its shares over the next 6 months.
Looking ahead, we will continue to execute our strategic upgrade of carefully curation of products through our product pool initiate introduction of more products with strong repurchase potential and quantitive of private label and the exclusive products.
We remain confident that our strategy to focus on profitability will drive and sustain our business growth over the long term. This concludes our prepared remarks for today. Operator, we are now ready to take questions..
[Operator Instructions] Your first question comes from the line of [indiscernible] who is an individual investor..
[Foreign Language] Let me quickly translate myself. We have observed downturn in the consumer market and a fierce competition in the second half of the year, and would like to ask whether Yunji is also affected by the economic downturn.
Could you share some news and the future strategies?.
In 2021, we have started to work with many advanced manufacturing of companies in China to explore more new quality products. Our products are mainly in such areas as food, health care and cosmetics. And we have explored more quality products that have a large market in China and that are also cost effective.
With all these products, we have further tackled the influence of the downturn of the economy. We believe that in the next 10 years, the Chinese consumers will have a greater demand to further upgrade their consumption. For Yunji, on our supply chain, we will continue to explore more quality products that are also cost effective.
And we believe that this will meet the demand of nearly 1/3 of Chinese families. At the same time, we will also make 10 years as a cycle to further explore more quality and cost-effective products and to make greater contribution to meet the consumers' needs..
As there are no further questions at this time, I'd like to hand the conference back to the management for closing remarks..
Thank you for joining us today. Please do not hesitate to contact us if you have any further questions, and we are looking forward to talking with you next quarter. Bye..
This concludes today's conference call. Thank you for participating. You may now disconnect..