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EARNINGS CALL TRANSCRIPT
EARNINGS CALL TRANSCRIPT 2015 - Q2
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Executives

Donald C. McCauley - Chief Financial Officer Philippe F. Courtot - Chairman, President & Chief Executive Officer.

Analysts

Ken R. Talanian - JPMorgan Securities LLC Philip Alan Winslow - Credit Suisse Securities (USA) LLC (Broker) Steve M. Ashley - Robert W. Baird & Co., Inc. (Broker) Rob Owens - KeyBanc Capital Markets, Inc. Dan Bergstrom - RBC Capital Markets LLC Michael Wonchoon Kim - Imperial Capital LLC Rob Breza - Wunderlich Securities, Inc. Srini S.

Nandury - WR Hambrecht & Co. LLC Mike Cikos - Macquarie Capital (USA), Inc. John A. Lucia - JMP Securities LLC.

Operator

Good day, everyone, and welcome to the Qualys Second Quarter 2015 Investor Conference Call. This call is being recorded. At this time, all participants are in a listen-only mode. Later we will conduct a question-and-answer session and instructions for asking a question will be given at that time.

I would now like to turn the call over to Don McCauley, CFO of Qualys. Please go ahead, sir..

Donald C. McCauley - Chief Financial Officer

statements related to our business and financial performance and expectations for future periods, including the rate of growth of our business; trends related to the diversification of our revenue base, our ability to sell additional solutions to our customer base and the strength of demand for those solutions; our plans regarding the development of our technology and its expected timing; our expectations regarding the capabilities of our platform and solutions; the anticipated needs of our customers; our strategy, the scalability of our strategy, our ability to execute our strategy and our expectations regarding our market positions; the expansion of our platform and our delivery of new solutions; the expansion of our development operations and support teams in India; the expansion of our partnerships and the related benefits of those partnerships; our ability to effectively manage our costs; our plans to expand our sales force; our plans to explore strategic acquisitions; and finally, our expectations for the number of weighted average diluted shares outstanding and effective GAAP and non-GAAP income tax rates for the third quarter and the full year 2015.

Our expectations and beliefs regarding these matters may not materialize and actual results in future periods are subject to risks and uncertainties that could cause actual results to differ materially from those projected.

These risks include those set forth in the press release that we issued earlier today, as well as those more fully described in our filings with the Securities and Exchange Commission, including our quarterly report on Form 10-Q that we filed on May 7, 2015.

The forward-looking statements in this presentation are based on information available to us as of today and we disclaim any obligation to update any forward-looking statements except as required by law. We also remind you that this call will include a discussion of GAAP and non-GAAP financial measures.

The non-GAAP financial measures are not intended to be considered in isolation or as a substitute for results prepared in accordance with GAAP.

A discussion of why we present non-GAAP financial measures and a reconciliation of the non-GAAP financial measures discussed in this call to the most directly comparable GAAP financial measures are included in our earnings press release issued earlier today.

Now to begin the discussion, Philippe will provide an overview of the company's performance for the second quarter 2015. Then I will cover our financial results and factors that drove the quarter in more detail as well as our outlook for the third quarter and full year 2015. Then we will open up the call for your questions.

With that, I will now turn the call over to Philippe..

Philippe F. Courtot - Chairman, President & Chief Executive Officer

including AbbVie, Advanced Micro Devices, British American Tobacco, EADS Airbus CyberSecurity, Holland America Line, LifePoint Hospitals, The National Football League NFL, Prudential Financial, Reed Elsevier Technology Services, Saudi Telecom, Thomas Cook, Tractor Supply and VeriFone Systems.

We continued to see approximately 50% growth in our new services which include Web Application Scanning, Policy Compliance, Continuous Monitoring and Web Application Firewall.

We again saw approximately a 19% growth from our industry leading Vulnerability Management Solution and this is despite some headwinds that we have seen from currency depreciation during the past six months, an indication of our continuing success in diversifying our cloud platform offering that 60% of our customers have now purchased more than one solution.

It is another data point on our land and expand trend line, as these metrics if you recall stood at 30% at the end of 2013 and 54% at the end of 2014. It also underscores the successes of our cloud platform and introductions.

We continue to see strong demand for our product cloud platform which allows customers to use our full suite of security and compliance solutions while keeping all the data on premise. Demand is particularly strong outside the U.S. due to the data sovereignty requirements from our partners and customers.

Now we can deliver the platform in a fully virtualized manner within elastic cloud environment. Notably during the quarter, we delivered our first deployment on the Amazon EC2 platform for Amazon.

We continue expanding our strategic alliance and in Q2 we signed additional strategic partnerships with leading managed service providers, including AT&T and Solutionary, an NTT Group security company. Now for a review of our financial performance and our guidance, I would turn the call over to Don..

Donald C. McCauley - Chief Financial Officer

Thanks, Philippe. Again as previously mentioned our second quarter 2015 results were very good. Revenues grew in the second quarter to $39.9 million which represents 23% growth over the second quarter of 2014. Our current deferred revenue balance is $87.4 million as of June 30, 2015, which is 22% greater than the balance was one year ago.

A quick review of some other revenue metrics, for the second quarter, the U.S. represented 70.5% of revenues compared to 70.0% a year ago. Also we drive 79% of second quarter revenues from subscriptions to our Vulnerability Management solution and that compares to 82% in the second quarter of last year.

GAAP gross profit increased by 26% to $31.7 million in the second quarter of 2015 compared to $25.1 million in the prior year. GAAP gross margin was 79% for the second quarter of 2015 compared to 78% a year earlier. Non-GAAP gross margin was 80% for the second quarter of 2015 compared to 78% in the second quarter of last year.

Adjusted EBITDA for the second quarter of 2015 increased by 81% to $13.1 million compared to $7.2 million a year earlier. Adjusted EBITDA as a percentage of revenues increased to 33% in the second quarter of 2015 compared with 22% in the same quarter of 2014.

Net cash from operations in the first six months of 2015 increased by 68% to $25.6 million compared to $15.2 million in the first six months of 2014. Free cash flow this year increased by 74% to $15.0 million compared to $8.7 million in the first six months of last year.

In the second quarter of 2015, capital expenditures were $4.3 million compared to $2.7 million in the second quarter last year.

In the third quarter, we expect capital expenditures to be in the range of $4.5 million to $5.5 million as we expand our cloud infrastructure to support more customers and add more solutions and functionality to our platforms. Moving on to earnings per share. For the second quarter of 2015, GAAP EPS was $0.09 per diluted share versus $0.04 a year ago.

Non-GAAP EPS was $0.16 per diluted share in the second quarter of 2015 compared to $0.11 in the second quarter of 2014. Now turning to our guidance, starting with revenues. For the third quarter we expect revenues to be in the range of $42 million to $42.5 million. At the midpoint this represents 23% growth over third quarter 2014 revenues.

For the full year of 2015, our revenue guidance is unchanged as we expect revenues to be in the range of $165 million to $166.5 million. At the midpoint, this represents 24% growth over 2014 revenues. Now on to earnings per share.

We expect GAAP EPS for the third quarter of 2015 to be in the range of $0.04 to $0.06 and non-GAAP EPS is expected to be in the range of $0.12 to $0.14. Our third quarter EPS estimates are based on approximately 38.9 million weighted average diluted shares outstanding.

For the full year 2015 we continue to expect GAAP EPS to be in the range of $0.22 to $0.27 and non-GAAP EPS is expected to be in the range of $0.50 to $0.55. Our full year EPS estimates are based on approximately 38.6 million weighted average diluted shares outstanding. In summary, we remain very excited about the future of Qualys.

We continue to work to drive growth within our current solutions and are seeing significant traction and interest with our new offerings such as our Cloud Agent Platform. Over time we expect to continue to leverage the power of the Qualys Cloud Platform to further drive shareholder value.

Before we open up the call for Q&A, I'd just like to note for everyone that we will be holding our second Qualys Investor Day meeting on October 7. It will be held in Las Vegas on the afternoon before the Qualys Security Conference which is our annual user conference. That conference is being held on October 8 and 9.

The Investor Meeting will include presentations from management focusing on our current platform and products as well as our exciting product pipeline for 2016 and beyond.

Investors are also invited to attend our user conference which is a unique opportunity to connect with current and prospective customers and partners along with our engineers, as well as industry experts. With that Philippe and I would be happy to answer any of your questions.

Operator?.

Operator

Thank you. And our first question comes from the line of Sterling Auty with JPMorgan. Your line is open. Please go ahead..

Ken R. Talanian - JPMorgan Securities LLC

Hi. This is actually Ken Talanian on for Sterling. Thank you for taking my question.

I was wondering is the rollout of the Continuous Monitoring product causing any pause in Vulnerability Management as customers decide which product to go with?.

Philippe F. Courtot - Chairman, President & Chief Executive Officer

Oh, not at all. This is Philippe speaking. Not at all. In fact it continues. The monitoring is a natural extension of our Vulnerability Management solution. What it does is that it allows now to have alert instead of just reports when you turn on the continuous security module which is an add-on.

And what it does is that it allows you to essentially have alerts that you can directly integrate or plant to your incident response system. So they are totally complementary..

Ken R. Talanian - JPMorgan Securities LLC

Okay.

And just another one, I was wondering looking at the 3Q guidance the growth looks a little bit shy at where the Street was and I was wondering if there's any FX in that estimate?.

Donald C. McCauley - Chief Financial Officer

Yeah, like every software company, we've had kind of FX headwinds this year and Q3 as it would be another quarter, would be under such a large difference between the rate of the euro a year ago and today but yes, there are some headwinds in Q3..

Ken R. Talanian - JPMorgan Securities LLC

Okay, great. Thank you, guys..

Operator

Thank you. And the next question comes from the line of Philip Winslow with Credit Suisse. Your line is open..

Philip Alan Winslow - Credit Suisse Securities (USA) LLC (Broker)

Hi, guys. Thank you guys for taking my question. I'm wondering if you can just give some color on what you're seeing in the VM market. Obviously on the last call this was a big point of discussion.

Sort of anything that you can point out this quarter versus where your head was 90 days ago? And also as you look at some of the newer products, maybe just some, if you can give some more color there as well as sort of now that we're half way through the year but just the trends that you're seeing versus the beginning of the year? Thanks..

Philippe F. Courtot - Chairman, President & Chief Executive Officer

So on the VM side, we see still the same.

Qualys will continue essentially expanding our market penetration on the VM space and what we see is the fact that companies now are realizing more than ever that you have to really know the assets that you have, that you need to understand who owns them and as well as of course looking at their vulnerability.

So today I think, this is the cornerstone of security and I think companies are understanding that very well. So what we see is that with our Cloud Agent, we see in fact further expansion of both our Vulnerability Management and as well as our Policy Compliance, because now we can go to the end point.

One of the limitations of Qualys in the past was that we could not effectively address the security and compliance posture of the endpoint. Now with this agent, we can do that very effectively and this is essentially a continuation of the Vulnerability Management application..

Philip Alan Winslow - Credit Suisse Securities (USA) LLC (Broker)

Got it. Thanks guys..

Operator

Thank you. The next question comes from the line of Steve Ashley with Robert W. Baird. Your line is open. Please go ahead..

Steve M. Ashley - Robert W. Baird & Co., Inc. (Broker)

Thank you very much. I remember and I understand that you focus on trailing 12 months current billings. But if you were to look at the way that a lot of us folk out here look at quarterly billings, last quarter that number was up 29%.

And I remember, Don, you saying you really didn't think that was representative of the trends in your business, that 29%. That comparable number this quarter is up like 19% or 20%. And I was just wondering if you had any comment on whether you thought that was representative of the growth rate of your business..

Donald C. McCauley - Chief Financial Officer

Yeah, well just to – thanks, Steve – remind everyone that the point we were talking about here is that we felt that the opening deferred revenue balance at December 31 was on the light side because we saw a lot Q4 short period upsells from our customers which we kind of characterize as budget flush.

And so that apparent one quarter bookings metric that you all calculate came out – my point was that it was overstated the kind of quarter that we had. I think sometimes it understates a little bit too. It's more in the ballpark this time, Steve..

Steve M. Ashley - Robert W. Baird & Co., Inc. (Broker)

Okay.

And then I was just wondering in terms of sales reps and hiring in general, if you could just update us on maybe head count and how the hiring process went in the period?.

Philippe F. Courtot - Chairman, President & Chief Executive Officer

So in term of hiring. So we have done a few things. One, as you recall, we have a very highly leveraged model with the very strong partnership that we have, we added as I mentioned earlier AT&T and Solutionary. So we continue expanding our partnerships extremely well. In fact, we have beefed up our strategic alliance team.

In term of our direct sales force we are expanding our head count. We have just essentially by the way hired a VP general manager for Europe. So we're adding middle management as well as EVPs for worldwide sales and we're absolutely actively recruiting and hiring. We have in fact quite a few offers which we have extended.

And typically as you can see in the pattern of Qualys, we do most of our hiring in the second half of the year. And so we anticipate to maintain the 20 percentage to 25 percentage head count that we mentioned I think in the last earnings call that we are planning for the year.

So we're continuing expanding and with all the new services that we have, this is really the time even for us to expand our sales force. We always have been careful of not expanding the sales force too early because at the end of day you end up with people which you pay a lot of money and they don't necessarily deliver.

And so we have always had a balanced approach between the channel, between the direct sales force. And you see that in the high, really highly scalable model that we have been..

Steve M. Ashley - Robert W. Baird & Co., Inc. (Broker)

Great. Thank you..

Operator

Our next question comes from the line of Rob Owens with Pacific Crest. Your line is open. Please go ahead..

Rob Owens - KeyBanc Capital Markets, Inc.

Great, and thanks for taking my question.

Don, I think you may have partially answered this, but in and around the deferred revenue being down sequentially, I guess given the new products that you have, given how security spending appears to be picking up as we look at other companies' results, can you speak to that? Is Q2 – just I know seasonally this has always been kind of a one-off quarter or sometimes it's flat from deferred revenues, sometimes it's up a little bit, but what are the trends you're seeing there and is this the aberration that you saw Q4 to Q1 kind of playing out in Q2.

Maybe help us understand that a little bit?.

Donald C. McCauley - Chief Financial Officer

Yeah, so Q2 is a pretty normal quarter, Rob, in terms of the pace of the quarter and the composition of it. Last year, deferred revenues were up just slightly. I think the year before they were down just slightly in Q2. So Q2 is usually about a flat quarter on deferred revenues just the way it works out. So nothing unusual.

I think we're kind of seeing normal patterns in the business..

Rob Owens - KeyBanc Capital Markets, Inc.

And then I think you answered Steve's kind of 20%. This is more the normalized growth rate, if you will.

So does that mean once we get beyond expectations for this year, we should see some slowing, realizing you're not guiding to 2016 at this point, but it does take a while for that to transition out in the model, so if 29% was a little too hot and 20% is more like it, do we see things come down from the 23%, 24% that you're looking for this year?.

Donald C. McCauley - Chief Financial Officer

Well, we don't want to get ahead of ourselves guiding beyond this year but our pipelines are really strong. Philippe was talking about the number of new products that are hitting this year. So we're optimistic about the business but we're not getting ahead of ourselves guiding for next year yet.

Rob Owens - KeyBanc Capital Markets, Inc.

Fair enough..

Philippe F. Courtot - Chairman, President & Chief Executive Officer

Yeah. And the one thing that I would add, to what Don said here is that today we are doing very big upsell we thought we had (22:25) a multi-million dollar account. So of course timing is becoming – we're not anymore kind of a business where the orders were coming $50,000, $100,000.

We really do very significant upsell and all that has a timing effect, if you prefer, so that's the nature of our business. But what I can say is that we have absolutely significant new businesses coming our way, as well as very big upsell from our customer base.

As you can see, our platform is really today playing, so we're in fact not any more that one distributor product company. We consolidate many applications, (23:11) Policy Compliance, Web Application Scanning, Web Application Firewall.

We have introduced File Integrity Monitoring and Indication of Compromise, that's six vendors, essentially that Qualys can consolidate which, of course, creates significant value for our customers because as you know one of the challenge of security is that there is far too many vendors.

A company would really just prefer have less vendors and the fact that we have that Cloud Platform, we're everything is centrally managed and self updating, it's a significant advantage..

Rob Owens - KeyBanc Capital Markets, Inc.

Great. And then, last one, if I may.

Could you give a customer count; are you willing to give a customer count to close quarter?.

Donald C. McCauley - Chief Financial Officer

Yeah we update that once a year Rob, since it's not directly comparable for revenues but I'll tell you we're on the same kind of pace we were last year..

Rob Owens - KeyBanc Capital Markets, Inc.

All right. Thanks, guys..

Operator

Our next question comes from the line of Matt Hedberg with RBC Capital Markets. Your line is now open..

Dan Bergstrom - RBC Capital Markets LLC

Yeah. It's Dan Bergstrom for Matt Hedberg.

Following up on Phil's question, just curious as how pricing is holding up in the core VM and then emerging products?.

Philippe F. Courtot - Chairman, President & Chief Executive Officer

So pricing is holding very well. In fact, we have of course a long standing relationship with all of our customers. And we're winning a lot of deals. So I think there is – our competition in fact today hard essentially to compete with us against – on price and we're holding extremely well..

Dan Bergstrom - RBC Capital Markets LLC

Thanks. And then any changes in upsell trend this quarter. I know they're trending higher..

Philippe F. Courtot - Chairman, President & Chief Executive Officer

Same, same. We're doing – our business is not anymore as uniform as it used to be as I've mentioned earlier. So we do sometimes a very, very big upsell. And I speak about $0.5 million or $1 million upsell. So of course it's changing but upsells are generally speaking extremely strong.

We see in adoption (25:10) if I look at the number of trial accounts that we have on our Policy Compliance application for example, that has really picked up..

Dan Bergstrom - RBC Capital Markets LLC

And then, Don, any large deals that came into the quarter much earlier or later than expected?.

Donald C. McCauley - Chief Financial Officer

No, we saw normal patterns this quarter..

Dan Bergstrom - RBC Capital Markets LLC

Thank you..

Operator

Thank you. Our next question comes from the line of Michael Kim with Imperial Capital. Your line is open. Please go ahead..

Michael Wonchoon Kim - Imperial Capital LLC

Hi. Good afternoon, guys.

Can you talk a little about the MSP channel? Are you starting to see some acceleration contribution from some of these partnerships and a little greater sales leverage? And do you see this going forward as an area where you anticipate expanding your focus?.

Philippe F. Courtot - Chairman, President & Chief Executive Officer

Yeah, this has been a continuous trend. We have today quite a few MSSP partners. Today we can see now starting the Indian outsourcers, the HCL, Tata, Wipro, et cetera, are starting to bring business to us. So the trends have continued and again we're adding few more partners. Some are global; some are more local.

So I think that the partnerships work very well because what we provide to our partners is the ability to essentially be in business without having any expenses really as long as they can immediately be capable of delivering Vulnerability Managed service, Policy Compliance services, web application security services and that's the very unique advantage that we have against the traditional enterprise software solutions where people have to be sold, they are not multi-tenants.

But we still have a huge advantage here and are very natural fit for all these managed security service providers..

Michael Wonchoon Kim - Imperial Capital LLC

Great. And then just on Private Cloud Platform. Is this a deployment model that you're seeing preferred by the majority of the non-U.S. customers at this point and are you seeing more demand in the U.S.

for Private Cloud?.

Philippe F. Courtot - Chairman, President & Chief Executive Officer

So we are seeing more demand for the U.S. in Private Cloud with a very large organization, with the banks as we are now starting to get involved with them. We are also at the same time further virtualizing. I mentioned that we have been capable of totally virtualizing our platform which will deliver on the EC2 platform for Amazon themselves.

So now we are essentially putting more efforts, so we could essentially distribute that platform, that Private Cloud Platform very easily. The Federal government is the natural customers for us in the U.S. and a very large company.

We also have now our fully disconnected private cloud which we mentioned last quarter has been now delivered, accepted by Siemens, operational.

And we are now focusing essentially now – with the Federal government where we are anticipating to (28:12) compliance this month and as well as now adding the disconnected private cloud which happened to be a big marketplace for us.

So we are now gearing, in fact, we're actively looking for VP of Federal operations which will report to our newly hired EVP of the Global Sales Operations. And so we are in fact counting on the private cloud as the beachhead in Federal and in large organizations. Outside of the U.S.

what it does is that it really eliminates all the issues about the sovereignty of the data and that's again combined with the fact that it can enable – like we did in Orange, with cybersecurity, Airbus, cyberdefense, Saudi Telecom, et cetera.

Many companies, we have Telstra in Australia, they can absolutely provide the sovereign cloud services to the marketplace. So in that sense we are in a very unique position..

Michael Wonchoon Kim - Imperial Capital LLC

Great. Thank you very much..

Operator

Our next question comes from the line of Rob Breza with Wunderlich Securities. Your line is open please go ahead..

Rob Breza - Wunderlich Securities, Inc.

Hi. Thanks for taking my questions. So just quickly, as you think about sales force and the capacity here and moving further out with the new additional products, do you feel like you're on pace with the added capacity given the dilution that comes from new products as existing sales force has to learn those products.

How do you kind of balance that relative to your growth projections? Thanks..

Philippe F. Courtot - Chairman, President & Chief Executive Officer

Could you repeat the question? I'm not so sure that I understood the question..

Rob Breza - Wunderlich Securities, Inc.

The question is given the new product growth, how do you judge the capacity within the sales force to absorb the existing new products, maintain their focus on core VM and then yet drive 20% plus type growth for the industry?.

Philippe F. Courtot - Chairman, President & Chief Executive Officer

Okay. Okay, very good question, thanks. So what we're doing is first of all what you have to understand is that what is again very unique with our model is that everything is centrally managed, everything is self updating. So you have all these different solutions out of the same platform.

This is what (30:41) central consoles where everything comes at your fingertips. So that's what we have and our model allows us to do that extremely well. So that's for the platform itself. Then of course we have different modalities, which are built on the platform. So what we do, we approach that two ways. We have what we call a solution architect.

In fact we have hired (31:09) of them recently which are the experts on modalities and are helping our sales force to essentially learn, present, these various modalities so sales will increase, so we have that kind of (31:22) which you prefer, which are supporting the sales force in that effort, as well as the partners.

And then in term of the sales force, we have divided our sales force in groups. So we have the group which has the new business and we're slightly increasing our sales force recently here in the U.S. And then we have of course the farmers.

Now it's much easier for the farmers to essentially present the new services to our customers because they are already existing customers. It also comes out of the same platform and the customer can try. So it's already – everything is enabled in our backend.

And this is what give us at the end of the day the leverage that you see in our financial numbers. We eliminate a lot of costs not only for ourselves but also for our customers and partners. So we have the highly leverage model and all of these applications that we (32:19) are already enabled in the platform.

And it's very easy for our customers, either they are prospective customers or they are (32:26).

Rob Breza - Wunderlich Securities, Inc.

Thank you..

Operator

Our next question comes from the line of Srini Nandury with Summit Research Partners. Your line is open please go ahead..

Srini S. Nandury - WR Hambrecht & Co. LLC

Thank you Don and Philippe for taking my call. I appreciate this. I have a couple of questions on the guidance first and foremost thing, on the FX headwind seems to be pretty pronounced this quarter.

Can you give us some color how much of a constant currency growth is for the next quarter?.

Donald C. McCauley - Chief Financial Officer

Well, the kind of headwinds we saw in the last quarter was about 1.7% on revenues and about 2.8% on deferred revenues. And in Q3 I think we expect a similar effect in Q3. And then it should just start to dissipate after that..

Srini S. Nandury - WR Hambrecht & Co. LLC

Okay. I'm just trying to understand your – for modeling purposes on the AWS, you're assuming pretty much no revenue this year.

Is that fair or is that – it looks like it's a little bit conservative?.

Philippe F. Courtot - Chairman, President & Chief Executive Officer

What do you mean on the AWS?.

Srini S. Nandury - WR Hambrecht & Co. LLC

You guys are assuming no revenues from the AWS platform this year, is that what it is?.

Philippe F. Courtot - Chairman, President & Chief Executive Officer

No, we are. No, no, no. With AWS, we have – Amazon is a Qualys customer. So it is of course big Qualys customer for their own needs. And then on the AWS platform, we have in fact – our customers are essentially for those who are using AWS.

We have virtual images that also provides the scanning and the Vulnerability Management and the Web Application Scanning. So we don't today differentiate these revenues. They're essentially – it's another, if you prefer, (34:20) that our customers use. It happens that they are virtualized and it happens that they are certified to run AWS.

But we are not using AWS as a platform for our services. We have built our own backend..

Srini S. Nandury - WR Hambrecht & Co. LLC

Oh, I see, I see, okay, understood. Thank you so much for taking my call..

Operator

Thank you. The next question comes from the line of Mike Cikos with Macquarie. Your line is open. Please go ahead..

Mike Cikos - Macquarie Capital (USA), Inc.

Hi, guys. I don't know if I missed it in your earlier comments regarding the sales reps. Typically, we get a number regarding how many new hires there have been or what's the total capacity at this point.

Did you guys give us an update regarding the number of sales reps you finished the quarter with?.

Philippe F. Courtot - Chairman, President & Chief Executive Officer

Nobody's given an update. So we finished the quarter, I think, at 139 people today, overall..

Mike Cikos - Macquarie Capital (USA), Inc.

Okay.

And with the new sales reps that you are hiring or – has anything changed with the process, just regarding selling back into the existing customer base or where are the new hires going? Are they out hunting new customers or going back to the existing base and trying to up sell them with new solutions at this point?.

Philippe F. Courtot - Chairman, President & Chief Executive Officer

It's a combination of both. We are expanding both our new business team, as well as our existing customer team because of course we are getting more and more customers and you need to service them. And as I'm sure you realize, serving a customer which is doing $1 million a year or $2 million a year, you don't need two people.

So we have a significant leverage there with our renewal, as we call them, our renewal teams..

Mike Cikos - Macquarie Capital (USA), Inc.

Okay. And just one more question, if I could. Regarding the, call it, $0.05 of upside delivered in the second quarter. I was just interested in the EPS guidance that you guys maintain for full year.

Just wondering where the incremental expenses will be coming in, in the second half?.

Philippe F. Courtot - Chairman, President & Chief Executive Officer

That's essentially sales. We're expanding our sales force. And our product marketing team and our marketing efforts – we are essentially going to be much more active in turn with the new services as of course advertising them and doing some reach out campaigns so that's where the additional expenses are coming from..

Mike Cikos - Macquarie Capital (USA), Inc.

Okay. Thank you..

Operator

Thank you. Our next question comes from the line of John Lucia with JMP Securities. Your line is open. Please go ahead..

John A. Lucia - JMP Securities LLC

Hey, guys. Thanks for taking my questions. First question, you noted 60% of new customers have purchased more than one solution by the end of Q2. That's good when you compare it to the end of 2013 but that's only a 2% increase from 58% in Q1. A year ago I think the increases were more like 6% to 7% each quarter.

So if you look at these metrics, it seems like cross-selling has slowed to a degree over the last six to nine months.

My question is has the low hanging fruit been picked at this point and now cross-selling has become a little more difficult, or you're just going deeper with those existing customers? I just like to get more flavor on your expectations for cross-selling going forward?.

Philippe F. Courtot - Chairman, President & Chief Executive Officer

No, I don't think this is – we see cross-selling still very strong. And in fact with all the new services that we're coming wtih, that will continue to increase. What is happening here, I believe, and that's something we may want to look into in more detail is because we have three businesses in Qualys. We have essentially the enterprise business.

We have the mid-market business with Express as we call it. We have Qualys-centric product Qualys Express. And then we have Qualys SMB which is a company – a very small company. So there is much less upsell, if you prefer, in the SMB side of the market than there is of course in the large enterprise.

So we have also the phenomena here of the mix of customers. And of course the larger customer base is more on the SMB side than it is on the enterprise. But on the enterprise side we are still very strong demand for most services..

John A. Lucia - JMP Securities LLC

Okay. And then I have one follow-up. Last quarter, you guys talked about the VM business slowing to 19%. And it sounds like the growth remained at that level in Q2.

Can we think of 19% as the new normal or would you expect the growth to decline or increase from these levels?.

Philippe F. Courtot - Chairman, President & Chief Executive Officer

No, I personally believe that the the VM business is going to continue growing more. And this is because again as I mentioned earlier with our cloud agent, with our agents, with our cloud agents we can now go to the endpoint. And the endpoint is really where you have the volume.

So this is where you have significant more endpoints that you have servers. And so we see today both for the VM and for the Policy Compliance we see that potential big lift from this cloud agent. Then again that's been very well accepted by our customers. And we see that these new services ramping up faster than we have ever seen in any new products..

John A. Lucia - JMP Securities LLC

Okay, thank you..

Operator

Thank you. I am showing no further questions at this time. I would like to turn the call back to Philippe Courtot for any further remarks..

Philippe F. Courtot - Chairman, President & Chief Executive Officer

how many assets do we have? What are the attributes? Who uses them? Who manages them? Where are they located? And of course with our Vulnerability Management, Policy Compliance, et cetera, and how secure are they, or are they been already compromised? And this is all delivered from the single solution where everything is centrally managed and self updating our cloud platform.

And now customers can also integrate the data from these new services with their contribution management, data-based tool, CMBBs and asset management solution.

So as you can see with the expansion of our platform and the well-received launch of our new services, we'll continue to invest and expand our sales and marketing efforts, broaden our partnerships globally, accelerate the business of our development efforts – of our development, operation and support teams in India where we have today more than 100 people.

I think we are now close to 120 people. And our activity in looking for strategic acquisition to further accelerate the enhancement of existing services and the development of new services as well as to enter new adjacent markets. So thank you for attending our earnings call today.

Should you have any follow-up questions, Don and I are available to you and we are looking forward to speaking with you in the next quarter and hope you can make it to our user conference in Las Vegas in October. Thank you very much..

Operator

Ladies and gentlemen, thank you for participating in today's conference. This concludes today's program and you may all disconnect. Everyone have a great day..

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