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EARNINGS CALL TRANSCRIPT
EARNINGS CALL TRANSCRIPT 2016 - Q3
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Executives

Andrew M. Kramer - Vice President-Investor Relations Anil K. Singhal - Co-Founder, Chairman, President & Chief Executive Officer Michael Szabados - Chief Operating Officer Jean A. Bua - Chief Financial Officer & Senior Vice President.

Analysts

Mark D. Kelleher - D.A. Davidson & Co. Alex Kurtz - Sterne, Agee & Leach, Inc. Scott Zeller - Needham & Co. LLC Chad Michael Bennett - Craig-Hallum Capital Group LLC Kevin Liu - B. Riley & Co. LLC Eric Martinuzzi - Lake Street Capital Markets LLC.

Operator

Ladies and gentlemen, thank you for standing by, and welcome to NetScout's Third Quarter Fiscal Year 2016 Results Conference Call. At this time all parties are in a listen-only mode until the question-and-answer portion of the call. As a reminder, this call is being recorded.

Andrew Kramer, Vice President of Investor Relations, and his colleagues at NetScout are on the line with us today. I would now like to turn the call over to Andrew Kramer to begin the company's prepared remarks..

Andrew M. Kramer - Vice President-Investor Relations

Thank you, Tanisia, and good morning, everybody. Welcome to NetScout's fiscal year 2015 third quarter conference call for the period ended December 31, 2015.

Joining me on this morning's call are Anil Singhal, NetScout's Co-Founder, President and CEO; Michael Szabados, NetScout's Chief Operating Officer; and Jean Bua, NetScout's Executive Vice President and Chief Financial Officer. We've included a slide presentation that accompanies our prepared remarks.

For those listeners who've dialed into the call this morning and would like to view the slide presentation, you can find it by going to our website at www.netscout.com/investors and then clicking on today's webcast. It's also available on the landing page of the Investor Relations site.

You can advance the slides in the webcast viewer to follow on with our commentary. We'll try to remember to call out the slide number we are referencing in our remarks. As you know, our third quarter results reflect the first full quarter of combined operations since completing our acquisition of Danaher's Communications Business in mid-July.

In terms of the agenda for today's call, Anil Singhal will share his perspective on our third quarter results and more importantly offer his perspective on our outlook for the remainder of the fiscal year particularly as it relates to the opportunities and challenges that we believe lie ahead.

Our COO, Michael Szabados, will offer some insights on near-term integration activity and key drivers for customer adoption. Our CFO, Jean Bua, will then provide additional detail on our third quarter financial performance, as well as discuss our guidance. Let's move on to slide number three.

I would like to remind everybody listening that forward-looking statements in this conference call are made pursuant to the Safe Harbor Provisions of the – of Section 21E of the Securities Exchange Act of 1934, as amended, and to other federal securities laws.

Investors are cautioned that statements in this presentation, which are not historical – which are not strictly historical facts, constitute forward-looking statements, which involve risks and uncertainties.

Forward-looking statements in this communication are made pursuant to the Safe Habor Provisions of Section 21E of the Securities Exchange Act of 1934 and other federal securities laws.

Investors are cautioned that statements in this communication which are not strictly historical statements including without limitations, the statements related to the financial guidance for NetScout, statements related to the company's future stock repurchase activities, expectations regarding future financial performance including gross margin and the ability to mitigate the impact of any revenue short falls, continued availability of additional amounts under our credit facility, expectations regarding improved penetration into and across our customer base, product development plans and timing, integration activities, cost controls and our plans and expectations through fiscal year 2017 and beyond constitute forward-looking statements which involve risks and uncertainties.

Actual results could differ materially from the forward-looking statements due to known and unknown risks, uncertainties, assumptions and other factors.

Such factors include slowdowns or downturns of economic conditions generally and in the market for advanced network and service assurance solutions, specifically the volatile foreign exchange environment; the company's relationship with strategic partners; dependence on broad-based acceptance of the company's network performance management solutions; the presence of competitors with greater financial resources than ours, and their strategic response to our products; failure to comply with the financial or other covenants under our credit facilities; changes in the various factors impacting the company's decisions regarding timing and volume of stock repurchases; our ability to retain key executives and employees; lower than expected demand for the company's products and services; and the ability of NetScout to successfully integrate the merged assets and associated technology and achieve operational efficiencies.

For a more detailed description of the risk factors associated with the company, please refer to the company's Annual Report on Form 10-K for the fiscal year ended March 31, 2015, and the company's subsequent quarterly reports on Form 10-Q, which are on file with the Securities and Exchange Commission.

NetScout assumes no obligation to update any forward-looking information contained in this communication or with respect to the announcements described herein.

Finally, I'd like to remind you all that while the slide presentation includes both GAAP and non-GAAP results, unless otherwise stated, financial information discussed on today's conference call will be on a non-GAAP basis only.

Non-GAAP items are described and reconciled to the GAAP results in today's press release and they are included at the end of the presentation that is made available online on our website. As Jean will note, the timing and magnitude of the acquisition will skew period-to-period comparisons and potential discussions related to growth rates.

If we do note a growth rate, we will strive to clarify the nature of the comparison. As we detailed in our press release today, NetScout reported strong third quarter results as our non-GAAP revenue and EPS exceeded our plans entering the quarter.

However, we have revised our fiscal year 2016 revenue targets downward to reflect current market conditions, while also refining our non-GAAP EPS guidance within the range of our original guidance. We know you likely have many questions about this, as well as other areas of interest, so I'll turn the call over to Anil at this point to start us off.

Anil, please go ahead..

Anil K. Singhal - Co-Founder, Chairman, President & Chief Executive Officer

Thank you, Andy. Good morning to everyone listening and thank you for joining us today. As Andy mentioned, I'll briefly recap our results this quarter and then discuss the current market conditions and their impact on our outlook.

I will also review our quarterly highlights, as well as provide an update on some of the activities and initiatives that we anticipate will play an important role in shaping our performance as we look ahead to fiscal year 2017. There are three slides that will accompany my comments, so please refer to slide number 5.

For the third quarter of fiscal year 2016, we generated non-GAAP revenue of $333.4 million, which was ahead of our plan due to the strong revenue performances in our service provider and enterprise markets. At the same time, we remained disciplined with regard to our cost structure, while funding key development, sales and integration initiatives.

As a result, our profitability at both the gross and operating margin levels came in ahead of our plan, enabling us to report a non-GAAP EPS of $0.58 per diluted share. We also generated good free cash flow this quarter. Jean will be covering our quarterly performance in more detail later on – later in the call.

It was almost six months ago, in mid-July 2015, that we completed our acquisition of Danaher's communications business. Since that time, we have made important progress on a wide range of activities and initiatives.

The sales teams focused on our two target markets, enterprise and service provider, have been fully integrated, enabling us to present a unified message to our customers.

In terms of product integration, the first major milestone in our long-term product roadmap is on track and we've planned to have the first phase of the combined service assurance solution ready for selling this spring.

Various other integration activities spanning marketing, manufacturing, and back-office system that support the business and our employees have progressed on schedule. We are on the path to complete some of the other major integration milestones before the end of our fiscal year. Michael will provide more detail on – details on this later.

Our leadership position in the marketplace continues to strengthen as a result of our broader customer base, global reach, powerful combination of proven technologies, and domain expertise in solving many of the complex problem that our customers are facing.

In addition, the employees of the acquired businesses are enthusiastic about our strategic direction and the opportunity at NetScout, which has enabled us to enjoy very strong retention, particularly at the most senior levels.

Finally, I have spent time with virtually every Tier 1 service provider that we work with around the globe during the past six months to better understand their strategies and challenges. They are excited about our product vision and the roadmaps that I shared with them.

I will be doing a similar outreach with our large enterprise customers over the coming months. Turning to slide number 6, I would like to discuss our outlook.

Based in part on some of the – those initial customer visits in the summer and early fall, we noted on our last investor call that the service provider spending environment appear to be quite fluid with slightly elongated purchasing cycles.

Nevertheless, as we moved through the third quarter and up until very recently, we still believed that NetScout was on track to achieve its fiscal year 2016 financial targets, with the low end of the original revenue guidance range viewed as a reasonable floor.

In addition to a robust third quarter, we are counting on a very strong finish to our fiscal year since most Tier 1 service providers typically allocate meaningful capital at the beginning of the new calendar year in conjunction with supporting their other projects.

However, we believe that the uncertain macroeconomic environment is causing concern among our customer base regarding their own plans for the calendar year 2016.

During my recent travels and as part of my recent dialogue with a number of large service provider customers during January, we now believe that there is a bias from some of our large customers toward preserving their capital budgets in the first calendar quarter.

As indicated by recent news, the 2016 capital spending forecasts from major Tier 1 service providers indicate a relatively stressed capital cycle.

Related to this, as the pressure on our customers' operating and capital budgets intensifies, we are now starting to see the potential for slower progress on some of their projects, with longer cycles and order delays.

These new dynamics have changed the timing and magnitude related to some of the larger projects that were going on at some of our global Tier 1 service provider customers. We estimate that these changes will negatively impact our expectation for fourth quarter by over $50 million.

These customers still value our solutions and are excited about our expanded technology capabilities. However, from a business perspective, their funding processes have slowed significantly as they are focused on incremental cost containment for the time being.

We see that some of these projects are still moving forward, but at a slower pace, or with a change in the scope of the project.

As a result of extensive discussions with both our customers and with our business and sales leaders, we have come to the conclusion that it's prudent to take a more cautious view on our near-term revenue outlook, and thus we have lowered our fiscal year 2016 revenue guidance to be between $1.015 billion to $1.025 billion.

We are, however, committed to preserving our earnings performance to the greatest extent possible. Despite the anticipated reduction in our full year revenue, we believe that we can still maintain a healthy full year operating margin and deliver an EPS performance that's still within the range of our original guidance.

To mitigate the impact of the revenue shortfall to earnings, we'll continue to vigilantly monitor expense level across the board, which includes tightly controlling fourth quarter discretionary spending, and carefully managing the pace and timing of any hiring.

Additionally, as we continue to advance the planning process for the next year, we'll be focused on accelerating margin improvement in fiscal year 2017.

To do that, we plan to closely examine our cost structure, in combination with advancing our new product development initiatives, which we believe will help drive notable improvement in gross margins next year.

In the interim, there are a number of recent highlights that we should not lose sight of, in addition to the high-level integration progress that I previously mention – outlined. Let's move to slide number 7 for that.

In the service provider segment, we supported our existing Tier 1 service providers in North America during the third quarter in their efforts to keep pace with higher traffic volumes and deliver high quality, next-generation services, such as voice over LTE.

And as Michael will detail, we continue to see carriers outside of North America turn to NetScout to help them roll out their 4G networks, although the pace of these rollouts, particularly in Europe, has still been relatively slow.

In addition, we are seeing notable growth in spend from our cable MSO customers, who are extending the scope of our engagement to include monitoring of their WiFi infrastructures. We also continued to gain traction in this market segment with complementary products that enable end-to-end visibility.

These include our packet flow switches for efficient aggregation of network traffic, and radio access network optimization tool for diagnosing and troubleshooting network and device issues, understanding real-time traffic trends, and minimizing costly and time-consuming manual testing of the mobile radio network.

Our end-to-end network monitoring capabilities are further complemented by our security division, Arbor Networks.

Arbor had a strong quarter overall, with good growth in the service provider segment, as a number of Tier 1 customers expanded their deployment of Arbor's solutions to keep pace with the growth of traffic over their networks and the needs of their end-user customers.

We also made good progress on the development and introduction of an integrated probing solution.

As we've discussed on prior calls, our integrated product, which will be called – which we'll call the InfiniStream NG for next-generation, will integrate support for the best-in-class troubleshooting software from Tektronix Communications in addition to the innovative, proactive IP monitoring from NetScout.

The platform's support for the TekComms troubleshooting capability has begun testing, and we expect it will be generally available on schedule in early spring, to coincide with our annual user conference in May.

We believe that adoption of this platform by our service provider customers will be a key driver for improving the company's gross margins in fiscal year 2017, even in a tighter spending environment.

In our Enterprise segment, we continue to benefit from solid demand from nGeniusONE in the government vertical, as well as in manufacturing and business services. Our performance in the financial services sector has remained relatively lackluster, although revenue was up notably for the second quarter.

We continue to see softness in this sector, as financial institutions prioritize their spending on key compliance and security initiatives.

Nevertheless, we remain confident in our ability to improve our penetration across our customer base, and we are advancing a number of product development and go-to-market initiatives that we believe will help us drive sustainable growth in the enterprise segment as we move through fiscal year 2017.

One example of this is our efforts to integrate nGenius with certain features and functionality from Fluke's systems products, most notably their TruView. We expect to bring some of these capabilities to market with the next release of nGenius this fall.

In security, we continue to see healthy demand for Arbor's DDoS or Denial of Service Attack solution by enterprise customers across a range of industries, most notably financial services, retail and education.

As we move forward, Arbor is planning to launch a new product later this quarter that will extend its capability beyond DDoS by targeting a different network security challenge, which is advanced persistent threat.

Arbor's advanced threat solution is designed to enable enterprise organizations to more effectively find and quickly contain security breaches.

We believe that Arbor's scale, visibility into, and understanding of the world's most complex networks, and their sophisticated analytics, will enable us to gain traction in what's currently a fragmented marketplace that is expected to grow rapidly over the coming years.

I would like to offer a few closing comments before I turn the call over to Michael. Over the past three decades, NetScout has managed through the multiple market downturns and come out the other side in a stronger position. I believe that we are far better positioned today to navigate the current environment than in years past.

The technology trends impacting our customers today and into the future, including virtualization, digital transformation and big data, are very exciting and fast moving. We believe that our technology will be an important asset in their ability to embrace these trends and thrive in an increasingly connected world.

We remain confident that with our experience, leadership, breadth and depth of innovative solutions, operational scale, excellent financial foundation, and long-standing customer relationships will continue to serve us well moving forward.

And while failure to meet the – our top-line target due to worsening market conditions during the first year following our acquisition of the Danaher communication business is disappointing, we still expect to deliver a strong operating margin and non-GAAP EPS performance that we will build upon going forward.

We believe that a more accurate reflection of the performance of the combined company will become apparent in fiscal year 2017 and beyond.

We are in the early stages of an exciting transition from legacy products to integrated solutions that we can leverage our differentiated software technology, drive further traction with customers worldwide, and help us accelerate margin improvement moving into the next fiscal year.

Although the market conditions are difficult at the moment, we remain enthusiastic about our strategic direction and the many exciting initiatives now underway that we expect will play an important role in our ability to create significant value for all of our key stakeholders over the long term.

Although we do not yet have a clear view on how the environment could impact demand levels in fiscal year 2017, we'll move into the next fiscal year starting on April – starting in April first with an eye towards realizing the promise of the acquisition in terms of extending our market and technology leadership in a larger total addressable market, innovating to meet the evolving needs for our expanded customer base, and leveraging our global scale.

We plan to be focused on taking the necessary step to accelerate margin improvement, showcase our earnings power and generate strong cash flow, even if we are operating in a slower growth environment for a protracted period.

We are very excited about our future plans in terms of new products, new go-to-market strategy and continued integration progress. We will share more details about our plans for fiscal year 2017 when we report our fourth quarter and full year results in early May. With that said, I'll now turn the call over to Michael..

Michael Szabados - Chief Operating Officer

Thank you, Anil, and good morning, everyone. Slide number 9 provides an overview of the areas I plan to cover. First, I'd like to provide an update on our integration efforts. Next, I will highlight some key customer wins that we believe help showcase NetScout's value proposition in the marketplace.

I will close by reviewing some of the go-to-market highlights that we believe will further contribute to fortifying and expanding our market leadership. First, in terms of our integration initiatives, we have made good progress with our efforts to separate from the transitional services agreements with Danaher Corporation.

At this point, we have discontinued many employee-related support items and we are on track to integrate the Fluke and VSS enterprise systems into NetScout's enterprise systems – system by this summer. We are also on track to bring Fluke's manufacturing process for its monitoring systems in-house to our existing facilities in Westford, Massachusetts.

We also expect to migrate production of Fluke's portable tools product lines to a trusted, high-quality contract manufacturing firm within this quarter.

In addition, we are planning to have our service provider and enterprise sales forces on a common CRM platform along with the related sales compensation platforms at the end of this fiscal year – fiscal quarter. This will represent a major milestone in our plan to ultimately realize synergies from our infrastructure support organizations.

We are also advancing the cross-training activities required to maximize the productivity of the service provider and enterprise sales forces that we integrated last quarter. We expect that this investment will play an important role in further harvesting existing customer relationships and expanding our customer base next year.

In terms of our progress with customers, there are several wins during the past quarter that further validate the investments we continue to make in R&D to address the evolving needs of our customers and further differentiate our offerings in the marketplace.

Although the service provider selling environment has become more challenging, we are seeing that joining forces with Tektronix Communications is resonating with customers.

For example, one Tier 1 service provider recently returned to NetScout after several years and has made multi-million dollar purchases for the past two quarters after concluding that its use of an alternative solution was unable to live up to the expectations.

And while the initial build-out of the 4G networks in North America has been largely accomplished, we continue to pursue and win new networks outside of the United States. In South Asia, we are working diligently to support the upcoming launch of a new state-of-the-art 4G network.

This project will rely on a wide range of products from NetScout that include packet flow switches, instrumentation for monitoring and troubleshooting, customer experience management analytics and eventually some of our integrated capabilities.

Turning to the enterprise, as Anil mentioned, our traction remains very strong in the government sector and we continue to enjoy robust growth in this – continued to enjoy robust growth in this past quarter. One of the drivers was a recently completed multi-million dollar project for a branch of the U.S. military.

This project involved upgrading and expanding their use of our nGeniusONE solution, which includes our instrumentation, our unified communications solution, and collaboration solution, packet flow switches and security. Another great success story is our relationship with one of the largest not-for-profit healthcare organizations.

Over the years, they have continued to expand their use of nGeniusONE and this past quarter, they made a multi-million dollar investment in our packet flow switches and probes to monitor the data centers that support its electronic medical records system that is widely accessed by doctors, nurses, staff and members.

In terms of security, Arbor Networks brings a wealth of domain expertise to our organization.

Last quarter, we highlighted Arbor's investment to significantly enhance and expand its product portfolio to address a wider range of customer requirements, including new on-premise and cloud capabilities that provide enterprise customers with greater deployment and cost flexibility.

We are pleased to see that these developments are already producing tangible results. This quarter, Arbor won a highly competitive deal, worth well over $1 million, with a major European financial services organization. The customer wanted a multi-layer deployment scenario and Arbor Cloud was the choice.

Arbor Cloud delivers integrated on-premise protection against stealthy application-layer attacks with cloud-based protection against large DDoS attacks. Arbor's continued investment in DDoS protection is the reason why they have been the market leader for more than a decade.

As we move into the final quarter of fiscal year 2016, we continue to drive thought leadership and build broader awareness of the company as a market leader. NetScout once again made the Software Magazine's top 500 list as one of the five largest infrastructure and network management providers.

Arbor's leadership in the DDoS market was reaffirmed by Infonetics, which recently named Arbor as the top supplier of DDoS mitigation appliances overall, as well as in the carrier, enterprise and mobile market segments in particular.

We are building on this type of recognition with a range of marketing programs aimed at elevating NetScout's message to the marketplace.

We are also in the progress of – in the process of delivering a more consistent and cohesive web presence across the various – across our various business units, and we expect that this effort will continue to evolve as we move into next year.

In addition, we are also planning to better leverage the digital marketing expertise we have gained with the inclusion of Fluke Networks to further advance our lead generation and cultivation programs. That concludes my remarks at this point. I will turn it over to Jean for the financial review..

Jean A. Bua - Chief Financial Officer & Senior Vice President

the first component is compensation neutrality, which is oriented around repurchasing shares issued for employee compensation; a second component is opportunistic repurchases based on market, economics, and other conditions; and the third component is overall prudent financial management for any excess capital.

To that end, during the past three years, we have continuously repurchased shares representing the compensation neutrality portion. This past quarter, we repurchased 700,000 shares for $24.7 million. For the three quarters of fiscal 2016, we have repurchased 5.3 million shares for a total of $203.8 million.

At this time, we currently anticipate being active in the market during our fourth quarter. Let's turn to our guidance for fiscal year 2016 on slide 15. As we outlined in today's press release, NetScout updated its fiscal year 2016 guidance.

Our guidance today reflects the company's progress to-date, our updated view into the fourth quarter, as well as modifications to certain acquisition-related accounting adjustments, and the impact of share repurchase activities through the third quarter of fiscal year 2016.

Focusing more specifically on our non-GAAP guidance for fiscal year 2016, as Anil noted, we are sensitive to the service provider spending pressures, given the current macroeconomic environment. When we spoke on our October call, we saw a range of opportunities that supported our reaffirmation of the original non-GAAP revenue guidance.

However, as Anil described, despite the strong performance this quarter, we now expect to fall short of our original revenue guidance targets, and we have revised the range accordingly to reflect a more conservative view of the closing of certain large projects related to our service provider customer base.

Our original full-year guidance ranged from $1.05 billion and to $1.1 billion. Our revised full-year revenue guidance now calls for between $1.015 billion and $1.025 billion. This full-year guidance implies fourth quarter revenue in the range of $300 million to $310 million.

To further echo Anil's earlier comments in terms of our profitability, we are committed to preserving our earnings performance in spite of the very disappointing revenue shortfall. We've traditionally been disciplined with regard to expense management, and that will continue into our final quarter of the year.

We believe that controlling discretionary spending activities and carefully managing staffing levels will help dampen the impact of lower revenue. Our prior guidance for non-GAAP net income per diluted share guidance ranged from $1.82 to $1.97.

This had been adjusted at the end of our last quarter to reflect the share repurchases made through that day. We now anticipate that non-GAAP net income per diluted share will be in the range of $1.82 to $1.90.

In terms of more detailed modeling assumptions with regard to the tax rate, we anticipate a full-year effective tax rate in the range of approximately 34% to 35%, which is lower than our prior range due to the reinstatement of the R&D tax credit.

We expect the average weighted diluted shares outstanding for fiscal year 2016 to be close to 99 million shares in the final quarter, with the average weighted diluted shares for the year being around 83 million.

Within our guidance reconciliation of GAAP earnings to non-GAAP earnings that is provided on slide 16, there are a couple of items worth noting. First, we incurred $5.8 million of business development and integration expenses in the third quarter, which primarily represents one-time costs associated with certain integration activities going forward.

These expenses are primarily associated with the use of outside professional firms related to transitioning from certain support agreements with Danaher. We expect this line item to be $2 million next quarter, and we will factor this into our FY17 guidance accordingly.

Secondly, the deal-related post-combination services costs of $8.9 million in the third quarter represents the costs associated with the retention programs put in place by Danaher for certain of Danaher's former employees. These former Danaher employees were part of the transition plan to NetScout as a result of the transaction.

There is one retention program still outstanding, and it will continue through the second quarter of the next fiscal year. Although these costs are fully reimbursable to NetScout by Danaher, under GAAP guidance, they are required to be expensed given that they relate to a period after the close.

Hence these expenses are considered compensation under GAAP reporting requirements. We anticipate that the additional milestones related to these programs will impact the fourth quarter by approximately $3 million. That concludes my formal review of our financial results.

Before we transition to Q&A, I would like to reiterate to our shareholders that we will continue to be proactive in helping them understand our business in the context of both the near-term and longer-term challenges and opportunities in front of us.

To that end, we will be on the road in February visiting current and prospective shareholders in Baltimore, Boston, New York and Chicago. We will also be presenting at the Wells Fargo Cyber Security Conference on February 17 in Boston. That concludes our prepared remarks this morning.

Thank you again for joining us and we're now ready to answer questions. Tanisia, you may now begin the Q&A session..

Operator

. And we'll go ahead and take our first question from Mark Kelleher with D.A. Davidson. Please go ahead. Your line is open..

Mark D. Kelleher - D.A. Davidson & Co.

Hi. Thanks for taking the questions.

The macro weakness that you're seeing from the service providers, is that service provider specific or are you seeing that in the enterprise as well?.

Anil K. Singhal - Co-Founder, Chairman, President & Chief Executive Officer

We are seeing, Mark, mostly in service provider only and mostly in Tier 1 and that's why that magnitude of difference we talked about. So we're mostly seeing it from Tier 1 service providers..

Mark D. Kelleher - D.A. Davidson & Co.

As a followup could that hesitation be related to the service providers waiting for a unified NetScout product or for the new products or is this really macro?.

Anil K. Singhal - Co-Founder, Chairman, President & Chief Executive Officer

No, that's noise. It's really macro. In fact the anticipation for the new solution is really good and they think (41:22) that we are ahead of schedule, so they are all very excited about it.

But as you mentioned, as the new budgets got assigned for the calendar year 2016, we noted this pause in spending and second thoughts about on capital spending and you probably are seeing some of the news items related to that already..

Mark D. Kelleher - D.A. Davidson & Co.

Okay. Thanks. I'll get back in the queue..

Anil K. Singhal - Co-Founder, Chairman, President & Chief Executive Officer

Thank you..

Operator

Thank you. And our next question comes from Alex Kurtz with Sterne, Agee. Please go ahead. Your line is open..

Alex Kurtz - Sterne, Agee & Leach, Inc.

Hey, guys. Thanks for taking a couple questions here.

Anil, given the strength you saw with the service provider in the December quarter, was there any pull in from the March quarter into the December quarter and maybe that's creating a little bit of a pause as well as far as how you think about the remainder of fiscal 2016?.

Anil K. Singhal - Co-Founder, Chairman, President & Chief Executive Officer

No, we didn't see that pull-in from that, but people were concerned about and we benefited from this end of year flush because they thought that – and we later realized that some of the projects which they would have funded early in 2016, they tried to use some of the budgets, because they were concerned about what could happen with the budget allocation next year.

So that's more anecdotal and there was not a big pull-in from 2016. I think some of the projects are still in progress and hopefully some of them will materialize in the coming months..

Alex Kurtz - Sterne, Agee & Leach, Inc.

And just a follow up before I get back in the queue here. I think the questions we're getting from investors this morning is trying to understand the extent length of what you perceive here as this softness in the carrier business.

Do you see this as a calendar 2016 event, Anil, or is it just something that you're sort of noting as a first half phenomenon as far as the weaker spend?.

Anil K. Singhal - Co-Founder, Chairman, President & Chief Executive Officer

I think I'll let Jean comment on that also. Like I said, all this developed mostly in the last few weeks and we are still trying to assess that and I think we'll have information as we provide guidance for fiscal year 2017. So it's too early to assess that how long this will be.

But as we mentioned, regardless of how the spending climate is, we think because of the product integration activities, the combo probe (44:01) which we talked about and the gross margin improvement I think we'll be overall faring better than other companies in our space because of those improvements..

Jean A. Bua - Chief Financial Officer & Senior Vice President

Hi, Alex. This is Jean. As you know, we've talked about in the past, the service provider customer base that we have is always a tail of the individual service providers and exactly what they are doing in their strategy (44:27).

As Anil had noted in his comments, in our pipeline and the projects that we were working on, there was more than $50 million worth of projects that were anticipated to close this quarter. We've been in conversations with probably at least four deals in there, and we've been in conversations with all of these carriers.

And they're interested in their projects, but what happened honestly in mid-January is that with all of the macroeconomic themes, as I'm sure you know China and the federal reserve interest rates and the oil prices, a lot of the business side of these carriers decided that they wanted to be a little more prudent and probably focus more on liquidity.

So they have put a halt to the funding of these projects. Some of them are still ongoing and we're still in conversations with them. Some of them will probably change in the scope of their form or in the timing of when they roll out these projects.

So like everybody else in the world, we're going to wait and see what the effects will be on those three major factors on the macroeconomic environment, and then as we do guidance we will update everything accordingly in the beginning of FY2017..

Alex Kurtz - Sterne, Agee & Leach, Inc.

Jean, before I hop, the $50 million softness here, is it really related to these four deals, is that what I heard?.

Jean A. Bua - Chief Financial Officer & Senior Vice President

Yes..

Alex Kurtz - Sterne, Agee & Leach, Inc.

Okay, thank you..

Jean A. Bua - Chief Financial Officer & Senior Vice President

There were four major deals that are north of $10 million per deal..

Alex Kurtz - Sterne, Agee & Leach, Inc.

Right..

Operator

Thank you. And we'll go ahead and take our next question from Scott Zeller with Needham & Co. Please go ahead. Your line is open..

Scott Zeller - Needham & Co. LLC

Hi, thanks. Good morning. On the same topic following up on the previous questions, I think we all could use some more color from Anil on what exactly is happening with service provider, because there are few things in motion here? There is commentary about macro and how that's weighing on service provider.

Then there's also on people's minds the issue of CapEx.

And are those intertwined? Are we seeing behavior driven by macro? Are we seeing behavior driven by CapEx caution, because I think it would be helpful to explain why previously NetScout as a standalone really did not move in line with CapEx commentary and CapEx behavior at service provider? And if that's changing, help us understand why?.

Anil K. Singhal - Co-Founder, Chairman, President & Chief Executive Officer

Good question, Scott. So the first thing is the size of our business, the sheer size of our service-based business is almost three times than what it was as a standalone company. So obviously the impact on big projects will be more. Tektronix Communications was a much bigger portion of the business.

But one other factor in addition to the macroeconomic themes which Jean was talking about is I think we spoke about last time is that what is going on at the service provider spending. People have moved to 4G and LTE and you remember we had lot of good business on both sides for Tek and NetScout in the past regarding that.

And now people have deployed 4G. They can really drive traffic because of OTT, over-the-top application dramatically, yet the providers are not getting paid for it. You can't charge for OTT as a service, but still you have to provide services. So that is requiring them to upgrade their infrastructure further.

Some of them are doing that through virtualization and SDN, some of them are doing it by investing more, some of them are doing curtailing spending on other fronts.

So just like more network spending is required to upgrade to deal with higher bandwidth because of 4G and the last mile improvement that affects the amount of stuff they need to buy for us. So it increases the opportunities, but also increases the CapEx pressure.

So that's the additional thing going on under service provider for quite some time, but when they saw these macro-economic issues, they really said now it's now two big things and they said they want to think about how they want to manage this project and I think that combination is what's causing this sudden shift..

Scott Zeller - Needham & Co. LLC

And just a follow up.

Anil, are you seeing differences in the way the Tektronix legacy deals were viewed and the way that spend was viewed as CapEx versus OpEx versus the way NetScout deals were positioned? Is there a different attitude towards spending on these products from the Tek buyer versus the NetScout buyer?.

Anil K. Singhal - Co-Founder, Chairman, President & Chief Executive Officer

It was not a CapEx versus OpEx difference, but it was more about the way the pricing model and packaging works. So I think that was probably a bigger challenge for the standalone TekComms business in the way it was priced and packaged.

But our new solution coming out in the April-May timeframe, which will be a combined solution, we'll be using the NetScout packaging model. But it'll have the combined technology.

So one of the challenge people had in the past and which we'll not have despite this CapEx pressure is that if we have to put two probes on the same environment, then you have even a bigger CapEx challenge and I think we'll be solving that problem and that they don't have to pick between A and B.

They can get A plus B virtually at the slightly higher price than A or B. And so there was a bigger pressure of the price because of the pricing model and the way it was sold, and the deal sizes were much higher and there were more hardware components. And that did create some change but it was not necessarily CapEx versus OpEx issue..

Scott Zeller - Needham & Co. LLC

Thank you..

Anil K. Singhal - Co-Founder, Chairman, President & Chief Executive Officer

You bet..

Operator

Thank you. And we'll go ahead and take our next question from Chad Bennett with Craig-Hallum. Please go ahead. Your line is open..

Chad Michael Bennett - Craig-Hallum Capital Group LLC

Great, thanks for taking my questions..

Anil K. Singhal - Co-Founder, Chairman, President & Chief Executive Officer

Sure..

Chad Michael Bennett - Craig-Hallum Capital Group LLC

Can you just talk about maybe Anil, I know, you don't like to talk about specific customers, but I know AT&T specifically was a fairly big customer of TekComms prior to the transaction.

And I don't know, you probably don't want to mention if that was one of the four deals, but kind of the relationship there and kind of how you see that relationship as much as you can say over the next couple of years, if it has the potential to grow? And then I have a follow-up to that..

Anil K. Singhal - Co-Founder, Chairman, President & Chief Executive Officer

Okay. So AT&T continues to be the top 10 customer, and it continues to be a big customer. And this was not one of the four things which we talked about in general, but overall we see the business with AT&T to be quite good in the coming year. But in line with what have been seeing in the recent past.

It's not something was of the order of what TekComms used to do two years ago which was very high. So I think it's going to be one of the many big Tier-1 customers, and it's not necessarily the reason why these issues are – what we are talking about are there, in terms of revising our guidance..

Chad Michael Bennett - Craig-Hallum Capital Group LLC

Okay, so great. That's good detail. And the second question is, do you think the service provider caution that, you've talked about it sounding more cyclical or kind of short-to-medium term in nature, and just kind of caution on CapEx and whatnot.

So I mean, do you truly believe that, what you obviously stated, or is there something more secular in nature, in terms of erosion via NFV or software-based monitoring solutions that are just grabbing more dollars? And if that is the case, you probably don't think it is, what is your response to a NFV solution that handles network monitoring? Thanks..

Anil K. Singhal - Co-Founder, Chairman, President & Chief Executive Officer

So, the first thing is, yeah, there is lot of talk about NFV, but very little deployment, and we are the only company who actually have a NFV product and we have come up with a pricing model which could be really – be beneficial to the long-term success, because you can come up with a software pricing model.

So as we talked about, we already announced a software pricing model with or without NFV. But not many people are biting on it.

I think there is lot of talk about it, but there is no business there, and if there were, they'd probably come to us, so our ASI technology today is available both in the platform, in the COTS form, which is Commercial Off-the-Shelf, as well as in the NFV form, and all three models will be available in this combined solution.

So I don't think there is any impact of NFV and if there was actually, if that will is a way to mitigate CapEx issues, we will be in the front of the line..

Chad Michael Bennett - Craig-Hallum Capital Group LLC

Okay. Thank you..

Anil K. Singhal - Co-Founder, Chairman, President & Chief Executive Officer

Yeah..

Operator

Thank you. We will go ahead and take our next question from Kevin Liu with B. Riley. Please go ahead. Your line is open..

Kevin Liu - B. Riley & Co. LLC

Hi, good morning.

Anil, just wanted to follow up on the last point you made there about NFV and kind of your progress there, so you guys do have the ability to offer virtualized probes at present, and you're able to address some of the monitoring solutions for functions that have been virtualized already?.

Anil K. Singhal - Co-Founder, Chairman, President & Chief Executive Officer

Yeah, that's right. But the part of the scale and the part of infrastructure which is virtualized is a small fraction of the overall capital budget and the size of the network. So, we're having a product that doesn't naturally drive big revenues right now, because everyone is experimenting with this.

They look at this way of cutting down their CapEx and essentially, that will cut down the price per probe for NetScout, which you would think like is very disruptive, but not – but actually it will increase the number of places they will use our solution.

So, the number of probes time – price per probe comes down, but the number of probes they can deploy effectively is going to be actually a good thing. So, I mean we love to the fact that (55:25) and we are ready for it.

Unfortunately, the timing is such, this is a five year cycle, to transition from the legacy infrastructure to hybrid to next generation, and we are the early phases of the hybrid, and that's why this is not necessarily having any impact on what's going on to our business or in the marketplace..

Jean A. Bua - Chief Financial Officer & Senior Vice President

Hi, Kevin, this is Jean. Just to add on to what Anil was saying. At the heart of what NetScout is, is we are about business information and intelligence, operational intelligence. And the software has always been the product differentiator, and the key driver for why customers buy our product, the ability obviously to be proactive.

And through Anil's product roadmap from years ago, the software has always been the key component, and it really has only been on a data capture, because that's the way the industry went in the past. As Anil said, we are NFV and SDN ready now, because for us to decouple from off-the-shelf commodity hardware was not really difficult at all.

So we actually look forward to NFV and SDN and a lot of the other future trends, big data, digital transformation. Because of what Anil is envisioning is that our software will be able to go in so many more places where it never went before.

And an example of one of the more extreme endpoints would be in people's homes, in some of our Wi-Fi enabled customers, and we'll be able to gather so much more information and be such a better complete solution to our customers, that we're very excited about the opportunities and the trends in the future..

Kevin Liu - B. Riley & Co. LLC

Understood. And if I could just ask a quick follow-up on that. As these transitions to NFV and SDN start to happen, and obviously some of the larger Tier 1s maybe experimenting in the labs currently.

One, do you see a new kind of competitor starting to emerge outside of your traditional competitors and then, two, a large carrier like AT&T does seem like they have possibly started to evaluate some solutions, and then there was one smaller vendor in the network monitoring space in particular that cited a virtual probe win.

So curious if you can address whether that was a situation you guys were involved with at all, or whether you're not seeing those types of trials go on yet?.

Anil K. Singhal - Co-Founder, Chairman, President & Chief Executive Officer

So I think, just referring to the small vendors, I think we are not going to fight price based – simply price-based deals, and so some people will win because, in certain places, because we simply decide to not compete in that business, and I think that's what happened with that small vendor.

But coming back to this, I mean people will come and go, but we created industry's first probe when we were $1 million in size in 1993. So much transition and turmoil has happened in the industry, the speeds have gone from 10 megabit Ethernet to 100 gig.

We had downturns, we did big acquisitions, small acquisitions, and yet we are a $1 billion-plus company and that's what's going to continue. So people will come and go, there will always be competition, it is healthy, but we are very confident that we have the experience and the passion to really drive this market where it needs to be.

And I think, regardless of what happens to the market conditions, we'll still be doing better than some of the other competitors..

Jean A. Bua - Chief Financial Officer & Senior Vice President

Hi Kevin, it's Jean again, just to add on, what Anil said is that we don't see really new competitors as we talked about in the past few years.

When you go around the globe, there are various amount of competitors that are always smaller in nature and smaller in scale, but clearly it is a opportunity for a lot of people to want to continue to play in.

There's also larger enterprise customers that have greater scale than we do which was also one of the reasons why we wanted to do the combination of the Danaher TekComms business and NetScout was to be able to be capitalize on that scale.

So the competitive landscape is still probably relatively the same differentiated by lower, smaller scope, regional geographical players to some of the very large infrastructure players who do it on a more broad, but less quality way, and then NetScout who is a pure-play player.

Regarding some of the customers and the service provider customers who we are thinking about or trying to move into SDN and NFV, again, the combination of NetScout and Tektronix, we have a wealth of information that we feel in an area where people moving into NFV, there are many opportunities for us to play with that information and maybe a particular opportunity as Anil had said where it was more of a smaller deal and a more price sensitive deal might not have been the right place for NetScout to play in that particular arena..

Kevin Liu - B. Riley & Co. LLC

Understood. Thank you and I appreciate all the color..

Anil K. Singhal - Co-Founder, Chairman, President & Chief Executive Officer

Sure..

Operator

Thank you and we'll go ahead and take our next question from Eric Martinuzzi with Lake Street Capital Markets. Please go ahead. Your line is open..

Eric Martinuzzi - Lake Street Capital Markets LLC

Thanks. I was pleased to see despite the revenue guide down that you will be able to – you're guiding within the original guided range on the EPS. Obviously when the revenue is not there it comes down of the expense management.

When the deal was originally put together you talked about a 5% potential synergies and I know the deal wasn't synergies focused. It was about combining products, but that was originally equated to about a $45 million potential synergies number.

So, a) is that still the right estimate for the synergies or is it potentially higher and then, b) where are we kind of here just six months in, in realizing those synergies?.

Jean A. Bua - Chief Financial Officer & Senior Vice President

Hi, Eric, this is Jean. I would say that the 5% is still our target. We are, as Michael had noted, making very good progress. The transitional support services that we are coming off of, we are looking at efficient ways of processing, so we're getting synergies in that space.

You also can see that the gross margin is starting to improve because we look at things in a very simple way and take things out that are more complex. As you know, Anil, over the years he's very focused at problem solving and gets to the heart of the problem.

So we've been pretty pleased so far with our progress related to the integration in taking and looking at the cost and being able to simplify our processes and hence reduce cost without sacrificing any service to our customer or any service to our internal employees also..

Eric Martinuzzi - Lake Street Capital Markets LLC

All right, and then as far as the progress there I mean is that – I think it was expected to be realized in the first 12 months of ownership, is that....

Jean A. Bua - Chief Financial Officer & Senior Vice President

Right..

Eric Martinuzzi - Lake Street Capital Markets LLC

...halfway there.

If that the correct number? Are we two-thirds of the way there?.

Jean A. Bua - Chief Financial Officer & Senior Vice President

So we had said that we believe we would be able to take that amount out of the first full year of operations. So we are in the mid way point at this part, since it closed in mid July, so we still have Q4 and a portion of Q1 to be able to achieve that original target goal..

Eric Martinuzzi - Lake Street Capital Markets LLC

Thank you..

Operator

We have no further questions at this time..

Andrew M. Kramer - Vice President-Investor Relations

Great. Well I'd like to thank everybody for spending the past hour or so with us today. We will certainly look forward to speaking or seeing you in the near future and we'll certainly be looking forward to our next quarter's conference call in early May. Thank you all very much for your time..

Operator

And that does conclude today's program. We'd like to thank you for your participation. Have a wonderful day and you may disconnect at any time..

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