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EARNINGS CALL TRANSCRIPT
EARNINGS CALL TRANSCRIPT 2017 - Q1
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Executives

Christine Greany - Investor Relations, The Blueshirt Group Therese Tucker - Founder and Chief Executive Officer Mark Partin - Chief Financial Officer.

Analysts

Jesse Hulsing - Goldman Sachs Bhavan Suri - William Blair & Company Rob Oliver - Robert W. Baird & Co. Terry Tillman - Raymond James & Associates, Inc. Matthew Coss - J.P. Morgan Securities LLC Brent Bracelin - Pacific Crest Securities, Inc..

Operator

Good day, ladies and gentlemen. And welcome to the First Quarter 2017 BlackLine Earnings Conference Call. At this time, all participants are in a listen-only mode. Later, we will conduct a question-and-answer session, and instructions will be given at that time. [Operator Instructions] As a reminder, today's program is being recorded.

I would now like to introduce your host for today's program, Christine Greany of The Blueshirt Group..

Christine Greany

Good afternoon and thank you for your participation today. With me on the call is Therese Tucker, Founder and Chief Executive Officer of BlackLine; and Mark Partin, Chief Financial Officer.

Before we get started, I would like to note that certain statements made during this conference call that are not historical facts, including those regarding our future plans, objectives and expected performance, are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995.

These forward-looking statements represent our outlook only as of the date of this conference call. While we believe any forward-looking statements we have made are reasonable, actual results could differ materially because the statements are based on our current expectations, and are subject to risks and uncertainties.

We do not undertake and expressly disclaim any obligation to update or alter our forward-looking statements, whether as a result of new information, future events or otherwise, except as required by applicable law. Also, unless otherwise stated, all financial measures discussed on this call will be non-GAAP.

A discussion of why we use non-GAAP financial measures and a reconciliation schedule showing GAAP versus non-GAAP results is currently available in our press release, which may be found on our Investor Relations website at investors.blackline.com or on our Form 8-K filed with the SEC today. Now, I'd like to turn the call over to Therese to begin..

Therese Tucker Founder, Co-Chief Executive Officer & Executive Director

Good afternoon, everyone, and thank you for joining us today. Welcome to BlackLine's third official earnings call. In our first quarter of the year, BlackLine executed well on the major initiatives that we set for 2017. We are happy to report that total GAAP revenue reached $39 million, reflecting a year-over-year growth rate of 45%.

This is a great start, particularly in a seasonally slower quarter, when many accountants are focused on their year-end financial close rather than investing in software. They are at their busiest, closing their books for the year completing and filing their financial reports working through audits, and frankly doing most of it manually.

BlackLine is changing the way finance and accounting works one company at a time. In our last two earnings calls, I've asked our participants who invest in, analyze or work with other companies, to think about how those companies might be helped by BlackLine. I am happy to report that several of you have taken action.

We've had referrals from several investors. We even had one person send us a list of companies that had gotten into trouble with their internal controls.

So I very much appreciate the evangelism, and would like to encourage more of you to ask the CFOs that you know, how they close their books; is the process manual and labor intensive; have they ever heard of BlackLine; are they interested in efficient, accurate, cost effective, controlled results.

They can learn more about us in our website at blackline.com. And thank you so much for spreading the word and helping us grow. Now, on to the highlights. Our broad and diverse customer-base grew to more than 1,800 customers around the world. We had 92 net new customers in both enterprise and mid-market across multiple industries and geographies.

In Q1, we continue to attract customer switches from competitors. While this is not our core strategy and represents a small part of our logo acquisitions, I am always pleased when we get the opportunity to demonstrate our value to a new but experienced customer.

Our strong net dollar revenue retention rate of 117% in Q1 demonstrates the stickiness of our solution. Once customers begin using the product they see the value, and begin adding more products and users over time. Today, we offer more products and solutions than at any other point in our history.

I will talk about that in a minute, when we review our 2017 strategic initiatives. In Q1, we continue to see strong demand in the market. Let's talk about some customers who are using BlackLine solutions or have just recently made the decision to go with BlackLine.

The first example I'd like to tell you about is a large enterprise customer, who have been on the continuous accounting journey with BlackLine for some time.

This is a global manufacturing company with more than $26 billion in revenue that started with our Financial Close Management solution in 2011, as the benefits and value of our solution has been proven out over time, the company has added more users and more products. In six years, their user base has grown from 30 to 700 end-users worldwide.

And they've reduced the time spent globally on their monthly close by 33%. The Chief Accounting Officer tells us that they've improved their financial statement reporting accuracy and confidence in their reported results.

Given their level of satisfaction and success with our core platform, this company decided to trust us to solve another very large problem. With more than 100 different legal entities, this company needed a single central source for intercompany activity.

In mid-2016, they purchased BlackLine's new Intercompany Hub and went live in Q1 with their first few entities. An exciting new customer is a large EMEA company with over 23,000 employees. This customer was previously using a competitive product for reconciliations, while other portions of the close were being performed manually in spreadsheets.

They came to BlackLine, looking not only to replace their current process, but also to find a cloud-based solution that would provide greater visibility into the overall close process, generate better reporting and analytics, and enable more efficiency by reducing manual processes.

The biggest driver of their decision to switch to BlackLine was our unified cloud model, where multiple products work together seamlessly for the end user, and eliminate manual data uploads and batch processing across disparate systems.

It is so encouraging to see more and more companies around the world embrace having financial information in our secure cloud. At BlackLine, we were one of the first to offer this type of cloud solution in 2004, and to this day, we have gained the confidence and trust of many larger companies.

Previously, we highlighted our [Technical Difficulty] for this year. While it is still early, we made good progress on these goals in the first quarter. And I would like to share some of that progress with you. In 2017, we are really focusing on all aspects of the customer journey.

Each customer is at some point on the road that we call continuous accounting, perhaps we should call it the continuous accounting freeway. In any case, this is a transformation and process evolution, whereby companies break up large period-end batch processes into smaller daily pieces that are automated wherever possible.

The results and benefits are many. Exceptions and potential problems can be identified in almost real time, and dealt with immediately. This reduces risk and allows for agile business management. By automating broad [ph] processes, more time is able to be spent upon value added business analysis.

Our customers have told us that the overtime hours at the end of the period can be substantially reduced. Controls are inherent and documented throughout many process, audits can run more smoothly and many times can be conducted remotely. But best of all, we built software that improves the lives of accountants and transform how they do their jobs.

We first coined the term continuous accounting to describe this journey back in 2014. We are delighted that analysts and other companies are starting to adopt this language in their descriptions of their own research and products. It's so accurately describes the transformation that can happen, when a company gets on this journey.

A very important part of the customer journey is the end-to-end customer experience. BlackLine has seen terrific success, because from the very beginning, we've been focused on taking care of our customers providing incredible value and honoring and festering close relationships with them. You may know that last year we hired a Chief Customer Officer.

She has responsibility for the entire lifecycle of the customer experience from initial demonstration through implementation, support and customer success.

This nonstandard approach gives us an opportunity to better streamline the customer experience, so that go-live can happen faster, adoption rates are higher, and handoff between departments happens more smoothly. In Q1, as an example, based on improvements and implementation times, and started to measure individual customer satisfaction more closely.

We are improving our customer engagement model by hiring more customer success people. They are very popular with our customers.

Better defining the ownership of accounts and creating more alignment across sales, marketing and service teams, and reviewing our communication plans for all types of customer communications, including maintenance windows, release notes, usage metrics et cetera. We feel we've made great progress to better serve the needs of our customers.

Another initiative in 2017 is to incorporate more strategic products into our deals. Our core platform and associated solutions will continue to be the primary engine of growth. We believe this represents the largest current market opportunity, and where we have established leadership position and market awareness.

We are also building capabilities around strategic products such as the Intercompany Hub and Smart Close, where we see a bright future. Our success in going to market with these products will further cement our leadership position and help drive larger deal sizes.

We are happy to report that in Q1, we sold one of our largest deals in company history, which included the Intercompany Hub. We continue to see a trend of rising demand and also rising price points related to the Intercompany Hub in Q1.

Ecosystem partners play a key role in providing expertise and transformational services that pair well with BlackLine software. We are making good progress towards having more formalized partnerships with some major consulting partners, and are in the market with them now.

It is still very early with these partnerships, but we remain optimistic that they will help us generate larger deals that include more strategic products. From a product perspective, in the first quarter we focus on platform improvements that make our customers happy.

For example, we continue to make progress on the integration of our Smart Close product, enhanced reporting and dashboarding, making the variance analysis of seamless of every client's close, and building our additional connectors to other ERPs.

While this may not be the most exciting news for all of you, it is important to the users of the system and the customers that have asked for these enhancements. Many of our users log their enhancement requests on our community board, and we play close attention to what they're asking for. We're pleased that 2017 is up to a strong start.

I want to thank BlackLine's employees, customers and partners for helping us achieve our successes to date. We have a tremendous market opportunity ahead of us. And we remain focused on our key initiatives to continue driving growth. We look forward to keeping you updated on our progress. Now, I'll ask Mark to discuss the financials.

And then, we'll open the call to questions..

Mark Partin Chief Financial Officer & Treasurer

Thank you, Therese, and good afternoon, everyone. I'll quickly mention that during my remarks today with the exception of total revenue all numbers are non-GAAP. We are pleased to begin the year with strong first quarter results.

Total revenue increased 45% year-over-year to $39 million, reflecting strong global demand for our solutions and solid performance against our 2017 initiatives and growth plans. We added 92 net new customers in Q1, which brings our total customer count to 1,850 at March 31.

This represents year-over-year growth of 31% and includes a healthy and consistent mix of enterprise and mid-market customers. International revenue continued to grow in Q1, representing 19% of the total, up from 15% in the first quarter of 2016.

We achieved a net revenue retention rate of 117%, as our existing customers are consistently expanding their footprint with BlackLine over time. This is thanks to product upsells, user expansion, and continued price increases along with strong renewal rates.

We continue to add finance and accounting professionals, who rely on us to make their daily lives easier. In Q1, the total number of BlackLine users grew to over 171,000. This user growth is an increase of 25% versus a year-ago and came from new and existing customers that are expanding their footprint on our platform.

It's important to note that we are also beginning to sell an increasing number of products that are not based on number of users, which may result in some variability in our user growth rates. First quarter gross margin remained strong, exceeding 81% and reflecting our consistent mix of high subscription revenue of 96%.

In Q1, we accelerated our investments and continued to, first, expand our global marketing and sales force capacity; second, invest in R&D to build our strategic products capabilities; and third, invest in people to drive our customer engagement model. Our investments remain disciplined and balanced.

And in Q1, we continue to see operating leverage in the business. Total operating expense improved to 89% of revenue compared to 99% of revenue in the first quarter of 2016.

Our strong top line growth, solid gross margin and improved operating leverage allowed us to operate more profitably, and drop most of the revenue over-performance in Q1 to the bottom line. We narrowed our operating loss in the quarter to $3 million, a substantial improvement from an operating loss of $5.1 million a year ago.

On a quarterly basis, our operating loss will vary, but annually we expect to trend positively toward our target model. First quarter, net loss improved to $2.9 million or $0.06 per share, which compares to net loss of $5.9 million or $0.14 per share in Q1 of 2016.

The weighted average common shares used to calculate first quarter EPS was 51.3 million shares in 2017 and 40.7 million shares in the 2016 period.

Free cash flow was a negative $3.3 million in Q1, reflecting investments in our planned growth initiative, and the cyclicality and seasonality of our business, such as the payment of annual corporate bonuses. Our cash flow varies on a quarterly basis. But on an annual basis, we anticipate our cash flow to trend positively.

We ended the first quarter with $101 million of cash and cash equivalents, and marketable securities. We remain on track to turn cash flow and operating income positive in Q4 of this year. I wanted to take this opportunity to make one additional point about the financial impact of the Runbook acquisition.

In Q1, Runbook had a positive impact to our deferred revenue for the quarter related to annual maintenance billings. In previous quarters, Runbook had sales of licenses, which created a one-time positive impact to our deferred revenue.

Going forward, we do not expect to sell a material amount of license-based contracts as we continue to convert Runbook to assess subscription based model, which will normalize deferred revenue. In our prior earnings calls, we've gotten questions about implied billings, which would be impacted by the change in deferred revenue.

As you know, we do not report our guide on implied billings, and do not have plans to do so in the future. We have consistently cautioned that implied billings can have quarterly variability, and should not be relied upon as an indicator of future growth. Now, I'll turn to our guidance for the second quarter and full-year 2017.

For Q2, total GAAP revenue is expected to be in the range of $40.8 million to $41.8 million. This reflects a year-over-year growth rate of 41% to 44%, compared to total revenue of $29 million in the second quarter of 2016. We anticipate that non-GAAP net loss will be in the range of $4.9 million to $5.9 million.

Utilizing fully diluted weighted average shares of 52.2 million, we expect non-GAAP net loss per share of $0.09 to $0.11. For the full-year 2017, we are increasing our guidance for total GAAP revenue to a range of $170 million to $173 million. This reflects a growth rate of 38% to 41% over total revenue of $123.1 million in 2016.

Non-GAAP net loss in 2017 is expected to be between $14 million and $16 million. Utilizing a fully diluted weighted average share count of $52.8 million, we expect non-GAAP net loss per share to be in the range of $0.27 to $0.30.

We're happy to see such a strong demand environment, and we believe our market leadership position, product innovation, and sales and marketing strength will lead to continued success for BlackLine in 2017. Now, Therese and I would be happy to take your questions..

Operator

[Operator Instructions] Our first question comes from the line of Jesse Hulsing from Goldman Sachs. Your question, please..

Jesse Hulsing

Yes. Thank you. I wanted to drill a little bit more into Intercompany Hub. And, I guess, I'm curious, one, how are your expectations for that product trending versus where you started the year. And two, if you look at, I guess, deal sizes for that product.

How are those coming in versus or shaping up versus what your expectations were, which I think was $150,000 to $250,000 per customer or something in that range? Thank you..

Therese Tucker Founder, Co-Chief Executive Officer & Executive Director

Hi, Jesse. It's Therese. And what we mentioned at our last earnings call is that we are seeing an upward trend with the ICH price point, that continues to be so. And what we're not doing right now is releasing that number, because we keep - we haven't seen the ceiling on it yet, okay.

So I'm not going to - I will say, you have to - if I'm happy with the trending and the demand, I am very happy with both the pipeline and the demand that we're seeing for ICH..

Jesse Hulsing

Great, fantastic. And, Mark, just really quickly, on the user growth, I mean, if you look at kind of net adds quarter-over-quarter and year-over-year growth there were some de-sal [ph] there. It sounds like, that's because you're moving towards more consumption-based purchasing plan. So maybe - is user growth the right metric to look at.

Is that going to become increasingly detached, I guess, from underlying bookings trends in revenue growth? Thanks, guys..

Mark Partin Chief Financial Officer & Treasurer

Yes, Jesse, thanks. I think it was more pronounced for those reasons in Q1, because we were off the mark, pretty successful in strategic products. My view was in talking to you guys that we would be facing this issue beginning in 2018. I think the detachment starts occurring this year.

So as we go through the year, we'll be pointing out the nature of that user growth. Having said that, Q1 is traditionally a seasonal quarter for us, as Therese said, and we're happy with that number. We had a strong Q1 from mid-market. Mid-market traditionally has lower user count. So I don't want to make too much out of it at this point.

But it's certainly the variability we'll be looking at for the reasons that you mentioned..

Operator

Does that answer your question? Okay. Our next question comes from the line of Bhavan Suri from William Blair. Your question, please..

Bhavan Suri

Thanks, thanks for taking my questions, and nice job obviously there. I just want to touch a little bit on the mid-market here. You obviously had a solid quarter for mid-market.

Do the partners have the same positive impact in mid-market or is that sort of much more a direct sales approach on your side to capture those customers? Just some color on how does that market is different and, obviously, the large market where you've got the large accounting firms up and that may be helping.

How do we think about the go-to-market in the mid-market?.

Therese Tucker Founder, Co-Chief Executive Officer & Executive Director

You know, Bhavan, that's actually very interesting question. It's Therese. Hi, by the way and thank you. We actually have more than 30 or 40 different partners and many of them actually do focus on mid-market. Now, because the mid-market in general, the deal sizes are smaller, the names are not quite as flashy tends to be missed sometimes.

But we also have a very active partner network for that particular group as well..

Bhavan Suri

That's really helpful, Therese, and, hi. And then one quick one for me, when you look at the partners and their ramp up, Intercompany Hub, it's the one we're tracking, because obviously it's a bigger product, bigger deal sizes, you're seeing bigger wins because of it.

How the partners shaping up around that particular product?.

Therese Tucker Founder, Co-Chief Executive Officer & Executive Director

We view the partners to be really instrumental with the Intercompany product, simply because the product itself is great software, but it requires a company to many times, not always, but many times transform how they operate with intercompany transactions.

And partners are a perfect way to get that transformation to actually happen, so I love the partnerships that we're developing right now. And if you saw in Deloitte's press release today, they mentioned the Intercompany product pretty heavily..

Bhavan Suri

Great. Therese, that was really helpful. Thanks for taking my questions, guys, and congrats again..

Therese Tucker Founder, Co-Chief Executive Officer & Executive Director

Thanks, Bhavan..

Mark Partin Chief Financial Officer & Treasurer

Thanks, Bhavan..

Operator

Thank you. Our next question comes from the line of Rob Oliver for Baird. Your question, please..

Rob Oliver

Hey, guys. Thanks very much..

Therese Tucker Founder, Co-Chief Executive Officer & Executive Director

Hi, Rob..

Rob Oliver

Hi, how are you? So, Therese, a question for you, and then quick follow-up for Mark. Therese, can you talk a little bit about the deal-sizing environment this quarter? I know you mentioned that you had closed one of your largest deals ever.

So just generally deal sizes, I mean, it what otherwise would have been a very busy quarter for your customers? And then, Intercompany Hub and whether that would have been included in that sort of a deal?.

Therese Tucker Founder, Co-Chief Executive Officer & Executive Director

Yes. Rob, they are growing very nicely. I'm watching my garden grow. And Intercompany Hub was about half of that largest deal to date..

Rob Oliver

Okay, it's great. Thanks. And, Mark, just on the - and just a follow-up to Jesse's question on the customer count number, not to make too much of it, but just so I understand.

It does sound like as Intercompany Hub and Insights and some of these new products get traction, there might be tendency to read that new customer number as not as good, but actually seem starts like it might be an indicator of traction with these products, just want to make sure we're understanding that properly? Thank you, guys..

Mark Partin Chief Financial Officer & Treasurer

Yes. No problem, Rob. Thanks for that. So just to be clear, it's the user count that you mean. And for us in Q1 in particular as a data point, we had really good momentum in uptake in the existing accounts on the non-user based strategic products, as Therese mentioned. And we have more of those today than we have had previously.

And so, you won't see that show up in the user count. Separately in Q1, we had more mid-market momentum and mid-market isn't as user - it's not as many users. So as we go forward, what we're doing is triangulating the business, like in Q1 where you had an uptick to 117% from the revenue retention rate.

You see that being sold and driven by strategic products. Those aren't driving the user count. And you also see that customer base was up nicely, over 30% in the quarter as well in the seasonal quarter. And the user count, you can see hangs there for the reasons that I mentioned related to strategic products that aren't based on users.

So in future quarters, when you see a number in users, we will be balancing strategic products with user base products. And so that number will get more variable. And we'll just be drilling down on that each quarter as we go through 2017..

Rob Oliver

Great. Thank you, guys, very much for taking my questions..

Therese Tucker Founder, Co-Chief Executive Officer & Executive Director

Thanks, Rob..

Operator

Thank you. Your next question comes from the line of Terry Tillman from Raymond James. Your question, please..

Terry Tillman

Hi, good afternoon. Hi, Therese and Mark. Great job in the quarter..

Therese Tucker Founder, Co-Chief Executive Officer & Executive Director

Hi, Terry. Thanks..

Mark Partin Chief Financial Officer & Treasurer

Hi, Terry..

Terry Tillman

First question is just related to maybe an update specifically on the SAP relationship. Historically, you guys have had a nice growing in relationship. And so how is that playing out? And then, kind of related to that though, you get a lot of questions about ERP vendors, friend versus foe. Maybe talk about kind of how that balances at this point..

Therese Tucker Founder, Co-Chief Executive Officer & Executive Director

Okay. We have a terrific relationship with SAP. This quarter, revenue from SAP was 18% and it's in line with our expectations. We enjoyed working with them. That continues to be the case. Now in terms of other ERPs that you mentioned, most tend to be very neutral.

Of course, Oracle has had a competing product for some time now, but it really hasn't impacted our business. And everybody else seems to be very neutral..

Terry Tillman

Got it. And then Mark, a quick question in terms of - I know you don't guide the billings, and we need to be careful with that metric.

But are you suggesting that there was something outlier like from the acquired business in the first quarter or maybe you could be quantifying that, and then should that become more of a headwind that we should think about into the second quarter? And again, congratulations..

Mark Partin Chief Financial Officer & Treasurer

Great. Yes, thanks, Terry. Yes, that's exactly what I was doing in my comment, because I don't generally talk about implied billings. But in the last three quarters, we've had specific or unique circumstances related to the Runbook acquisition that affected deferred revenue and our implied billings calculation.

In Q1 as an example, we had maintenance billing, we concentrated and built all in the first quarter as a result of their customer-cycle. That added 10 points to the billing growth rate - implied billings growth rate.

And so what I want you to know is that those - is for us to be completely transparent about the last several quarters, and what was driven by Runbook, and that those don't continue on. You'd see a more normalized billings rate going forward..

Terry Tillman

Thanks..

Mark Partin Chief Financial Officer & Treasurer

Okay..

Operator

Thank you. Our next question comes from the line of Mark Murphy from J.P. Morgan. Your question, please..

Matthew Coss

Hi, good afternoon. Thank you. This is Matt Coss on for Mark Murphy. Therese, you talked about a couple of large customers you won this quarter that had been using other vendors. And is it typical that when organizations switch to BlackLine they tend to be large.

And are they ever moving off of multiple products, when they switch to you?.

Therese Tucker Founder, Co-Chief Executive Officer & Executive Director

Well, that's an interesting question, Matt. Rarely do they move from multiple products, okay. Unless - well, that could happen, if they've used the competing products in different areas, perhaps, usually if they've tried it one area and it hasn't been terribly successful.

And so, when they want to do a global rollout, they will typically go with BlackLine. We have switches both at the mid-market level as well as the enterprise level. Of course, the enterprise level is where you kind of get excited, but we see it across the board..

Matthew Coss

Sure, thank you. And then sort of just going through your 10-K, it looks like your backlog grew 61% last year, as of the end of the year, although we don't have much in the way of historical backlog for comparison.

How do you view that? How would you view the current business trajectory relative to that strong growth you had last year? And does it continue, I mean, is everything you saw last year that sort of persisted into this year regarding pipeline and your sales funnel and all of that?.

Mark Partin Chief Financial Officer & Treasurer

Yes. Thanks, Matt. I think, you're talking about the - in the 10-K the contract backlog for a multiyear deals that aren't - haven't been built. And the composition of that is that we sign multiyear deals. Today, a growing percentage of our businesses are on multiyear term deals. Now, we bill annually and that's consistent.

And so you see that rise in by virtue of just growth in the business and sales, but also in growth in multi-year deals. So we don't - I wouldn't draw any direct lines from that, I would simply focus on the guidance that we give..

Matthew Coss

Thanks very much..

Therese Tucker Founder, Co-Chief Executive Officer & Executive Director

Thanks, Matt..

Operator

Thank you. [Operator Instructions] Our next question comes from the line of Brent Bracelin from Pacific Crest Securities. Your question, please..

Brent Bracelin

Thanks for taking the question here. Therese, let's start with Deloitte. Obviously, want to walk through some scenarios here. Is this an exclusive, does this preclude you from working with the other big four vendors out there.

And then, if you look at Deloitte's Lloyd's just customer base, I think they have 80% of the Fortune 500 over 6,000 kind of mid-market kind of companies that they service.

Have you looked at the overlap between kind of your customer base and their customer base? Just provide us a little more color on that Deloitte opportunity, is it exclusive or not, and what it means to the business?.

Therese Tucker Founder, Co-Chief Executive Officer & Executive Director

Well, first off, Brent. We don't do exclusive partnerships. And I don't believe that Deloitte does either, right, because if you do that then you lose some level of independence. And so on that, we don't do exclusive partnerships. I will say however that we are the only vendor in this space that Deloitte has that partnership with, okay.

So read what you might into that. And I don't think they have any other press releases out there that are quite as nice as the one that they did for us today. So that is great. We have a great working relationship with them. We are of course looking at who their customers are, and where there are synergies that we can leverage across the board.

We enjoy working with them. We also have very good partnerships in place with other big four, right, not completely commercialized, yet. But we have good working relationships with them as well..

Brent Bracelin

Fair enough. And then, how is that, what's the go-to-market going to be like? Is this reference selling? Is this Deloitte going to have a bigger presence at your BlackLine events? Walk us through kind of how that relationship potentially could evolve over time..

Therese Tucker Founder, Co-Chief Executive Officer & Executive Director

One of the nice things about this partnership is that it does now allow us to go-to-market together. And that you are absolutely spot-on, when you say things like a bigger presence at our user conference, joint go-to-market activities, going out and working together to help companies transform their financial processes. That's all part of it.

And that's one of the reasons that we're sort of happy about getting it actually finally down on paper..

Brent Bracelin

Very helpful, thank you. And then second question for me is really around the Runbook, Smart Close product.

Is that kind of tracking in line with your expectations, any update there?.

Therese Tucker Founder, Co-Chief Executive Officer & Executive Director

We're not breaking it out separately right now, but it is absolutely meeting my expectations. It is a super solid, really high-performing product that really brings the reality of robotic process automation to our customers. They see incredible benefits from it, and it's in place in a lot of different very large companies and working very well.

So I'm very pleased with that acquisition, in spite of the blurbs in the financials that it keeps giving Mark..

Brent Bracelin

Well, one more question for you, Therese, here and Mark. I'd love to ask you a question, but the bet things are pretty clean on the financial front. My last question for you, Therese, early is on kind of Intercompany Hub here. I know that product has been out there.

It's had fits and starts for the last kind of - first year of its existence, the last two quarters it just sounds like it's really starting to build some momentum here. So walk me through kind of why is there so much appeal for that product. What is it addressing from a pain-point standpoint? And I know we do want to get ahead of ourselves here.

But it definitely feels like there's some momentum building on that product.

I'm just trying to understand why, why now?.

Therese Tucker Founder, Co-Chief Executive Officer & Executive Director

Yes. Thank you, you're almost asking me to do an Intercompany Hub commercial, I'm so excited. Okay, there are a number of initiatives that are happening right now. There is something called the Bef [ph] initiative. And that's where there is - how you did the transactions that cross borders, okay.

Another words, let's say that you're England and I'm in France. And, we move some money back and forth, because we have some services, right. If you don't have good accounting around that, both countries can claim that as income and tax it. Okay.

Now if you don't even track it, if you don't even book it to the right account, then you're going to have taxing authorities from both countries going after the full amounts. And the reality is most companies don't have good accounting around this. They have very, very manual processes. That's one area.

We're seeing within the United States, the IRS is revising the code to require companies to better account for intercompany loans, what does that actually mean. Let's say that you're one division, and you don't have any money in your bank, doesn't really matter you're part of a bigger company, right.

But that roll forwards more than a month or two, it suddenly becomes an intercompany loan, the IRS wants to know about it. Again, if you've got very manual processes in place and you're not tracking this. The penalties that you can be subject to are massive.

So we're seeing this across the board and we are seeing it actually dropdown at a fairly lower level. These types of issues are just sort of the - some of the risk mitigations, but there are others. There's a ton of manual labor that goes into this, okay. Let me give you an example, settlement process.

Let's say you're a company with 100 different entities. Those 100 different entities may all be able to trade with each other. At the end of the month, you've got to manually create a matrix of who owes who what. So it gets very, very complicated, and adds for a lot of manual hours. Lots of reasons. I hope that helped..

Brent Bracelin

Very helpful..

Mark Partin Chief Financial Officer & Treasurer

Yes. And we are seeing, as Therese mentioned. This is Mark. And I'm sure, you expected me to say this. But the momentum and demand and interest we see there. we're guiding to a long-term market opportunity there, bright future, and not material to this financial year on the revenue..

Brent Bracelin

Thanks for the color..

Therese Tucker Founder, Co-Chief Executive Officer & Executive Director

Thank you for asking..

Operator

Thank you. And this does conclude the question-and-answer session of today's program. I'd like to hand the program back to management for any further remarks..

Therese Tucker Founder, Co-Chief Executive Officer & Executive Director

Hey, thanks everybody for joining. And we look forward to our next quarter's earning call. Thank you..

Mark Partin Chief Financial Officer & Treasurer

Thank you..

Operator

Thank you, ladies and gentlemen for your participation in today's conference. This does conclude the program. You may now disconnect. Good day..

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