Denise A. Paulonis
Thank you, Jeff, and good morning, everyone. The resilient executional excellence and customer first mindset of our team was on display in the third quarter. In turn, we delivered 13% earnings per share growth amidst the complex macro backdrop. Comparable sales were approximately flat, near the high end of our guidance range and adjusted operating margin of 9.2% exceeded the high end of our expectations. In fact, our healthy gross margin profile and prudent cost control, coupled with benefits from our Fuel for Growth initiatives drove a fourth consecutive quarter of operating margin expansion. Additionally, our strong cash flow generation allowed us to strengthen the balance sheet through $21 million of debt repayments and also return value to shareholders via $13 million of share repurchases. In our Sally segment, our Color category delivered continued standout performance, growing 4%, with color customer count up supported by strength in our performance marketing results particularly our do-it-yourself value messaging, expansion of our personalization journeys and consultation growth from our Licensed Colorist OnDemand digital experience. Additionally, momentum continued in our digital marketplace expansion. Continuing the more cautious spending behavior we saw last quarter, our Sally customers were more choiceful in hair care and other ancillary categories with some trade down in price and a focus on value. We are digging even deeper into our customers' needs in these areas and are refining our tactics from personalization and performance marketing to promotions to better serve them. Looking at BSG, sales returned to positive territory as the external factors that impacted stylist appointment books and purchasing behavior in Q2 receded. Of note, BSG has now delivered sales growth in 6 of the last 7 quarters. Key drivers of Q3's top line strength include expanded distribution and robust product innovation across categories and brands. While navigating today's dynamic landscape, we're laser-focused on profitability and driving operating efficiencies through our Fuel for Growth program, which is currently in year 2. This work encompasses merchandising, sourcing, supply chain, best cost locations and nontrade spend where we have carried out deep dives and are extracting value. We remain on track to generate cumulative gross margin and SG&A benefits of approximately $70 million by the end of this fiscal year and expect to capture cumulative run rate savings of $120 million by the end of fiscal 2026. Marlo will provide a more granular look at the program in her remarks. Now I'll move to an update on some of the key initiatives under our strategic pillars of enhancing our customer centricity, growing our high-margin owned brands and amplifying innovation and increasing the efficiency of our operations. Starting with our marketplace strategy. We are pleased to see strong momentum across our portfolio of partners, which includes DoorDash, Instacart, Uber Eats, Amazon and Walmart. Our marketplace growth continues to be a key driver of e-commerce sales at Sally U.S. and Canada, which increased 21% over the prior year in fiscal Q3 and comprised 8% of total sales. Our presence on high visibility platforms is attracting new customers to the brand and enabling us to meet the more they shop, we're driving more profitable sales. We're pleased with how quickly this initiative is scaling and believe there is more growth to come. Turning now to our Licensed Colorist OnDemand initiative. We're continuing to see broad-based strength across the platform with consistent increases in key metrics, including traffic, consultations, average transaction value and purchasing frequency. In Q3, we had more than 90 Licensed Colorist, averaging over 4,700 consultations per week. Additionally, our LCOD customers had an average transaction value of $35, which is 25% higher than what we see for non-LCOD customers and LCOD customers are averaging 1 more trip on an annual basis compared to non-LCOD customers. Customer feedback has been overwhelmingly positive and retention rates are significantly higher than non-LCOD customers. When we initially launched this platform, they gained traction quickly and has proven to be a powerful tool for broadening our reach, attracting new customers to Sally and deepening our strategic moat and professional color for home use. Moving to innovation, which remains a cornerstone of our operating and growth strategies. In both segments of our business, we are proud to have built a reputation for bringing our customers a consistent pipeline of on-trend innovation, relevant brands and exclusive launches. In the Sally segment, we saw strong performance from many of our own brands in Q3, including Ion, Bondbar, Inspired by nature and Strawberry Leopard. In June, we doubled down on the nail category with a significantly expanded assortment focused on trend-driven innovation, including brands like Nailboo, KISS and Dashing Diva. We view nail as an important growth category for Sally, one that has become a leading discovery channel for new Sally customers and furthers our position as a leading destination for shoppers seeking trends, value and convenience. At BSG, recent launches continue to perform well across color and care. This includes the successful and much anticipated April launch of K18 as well as Goddess Maintenance, a brand rooted in biotech. Additionally, our stylist embraced newness and expanded distribution from Color Wow, Moroccanoil, Schwarzkopf and Wella. Innovation continued as we enter Q4 with the launch of the cruelty-free brand Unite in 800 CosmoProf stores, our full-service channel and e-commerce. Unite includes hair mask, styling and detangler products. I'm pleased to note that our core strategic pillars are continuing to drive sales and engagement. The combination of marketplaces, licensed colors on demand and innovation as well as personalization and enhanced performance marketing contributed approximately 290 basis points of comp sales growth in the third quarter and 250 points year-to-date. Now I'll turn to our longer-term initiatives. Starting with our Sally brand refresh, which is designed to pivot Sally Beauty from a beauty supply house to a modernized specialty beauty retailer. As of July 31, we have completed the refresh in a total of 20 locations, which includes 18 stores in Orlando, 1 in Ohio and 1 in Minnesota. We expect to complete another 15 stores across the U.S. during our fourth quarter, resulting in approximately 35 stores updated by the end of our fiscal year. In these refresh locations, we're prioritizing the customer journey and operational execution to deliver a superior in-store experience one that encourages discovery, inspires and engages. We're also testing expanded categories such as nails and cosmetics, along with adjacencies such as fragrance by creating additional space through SKU count rationalization. To date, we see customers spending more time in store and cross-shopping categories at an increased rate as evidenced by basket growth coming from nails, cosmetics and skin care. Additionally, we're seeing key indicators, including units per transaction, average unit retail and average transaction value, all trending above the rest of the fleet. In short, the new look, feel, navigation and merchandising strategies are driving the desired results. Importantly, in mid-July, we kicked off our Orlando marketing initiatives, which includes billboards, paid social, paid search, YouTube and CRM. This is a planned incremental marketing investment, spreading the word on our transformed Sally experience to drive traffic and new customer acquisition. For a look at how the store refreshes are taking shape, please visit our IR website where we posted a short video. Looking ahead to fiscal 2026, we expect to complete another 50 refreshes, all occurring in stores that were previously slated for update or relocations. Therefore, we don't anticipate a material deviation to our historical CapEx levels. We're moving forward at a measured pace to ensure we're positioned to generate meaningful returns and continue to have conviction in the opportunity to refresh up to 1,500 stores or approximately 2/3 of the Sally U.S. fleet. We believe the refresh has the potential to be an important contributor to driving consistent top line growth and look forward to advancing the strategy over the coming quarters. Shifting now to our Happy Beauty initiatives. We continue to see some nice trends in our Happy Beauty stores, especially in our mall stores where there's natural traffic. We are still testing and learning on this concept and are leaning into Happy Beauty as an indie brand headquarters with a focus on key trends such as Korean beauty and fragrance stories. Additionally, our marketing message is focused on highlighting on-trend brands, offering tests before you buy and utilizing influencer partnerships and social media to drive traffic and conversion. We're pleased to be entering the final stretch of our fiscal year on a strong note for raising our full year adjusted operating margin guidance to reflect the strength of Q3 and our confidence in the company's strong market positioning, durable operating model and long-term growth potential as we continue to advance our strategic pillars. We appreciate the support of our shareholders and remain committed to building long-term value for all of our stakeholders. Now I'll turn the call over to Marlo to discuss the financials.