Jack Henry & Associates, Inc.

Jack Henry & Associates, Inc.

JKHY·NASDAQ

$133.13

-1.2%
TechnologyInformation Technology Services

Jack Henry & Associates, Inc. provides technology solutions and payment processing services primarily for financial services organizations in the United States. It operates through four segments: Core, Payments, Complementary, and Corporate and Other. The company offers information and transaction processing solutions for banks ranging from community to multi-billion-dollar asset institutions under the Jack Henry Banking brand; core data processing solutions for various credit unions under the Symitar brand; and specialized financial performance, imaging and payments processing, information security and risk management, retail delivery, and online and mobile solutions to financial institutions and corporate entities under the ProfitStars brand. It also provides a suite of integrated applications required to process deposit, loan, and general ledger transactions, as well as to maintain centralized customer/member information; and complementary products and services that enable core bank and credit union clients to respond to evolving customer/member demands. The company's Jack Henry Banking business brand offers SilverLake, a robust primarily designed for commercial-focused banks; CIF 20/20, a parameter-driven, easy-to-use system for banks; and Core Director, a cost-efficient system with point-and-click operation. Its Symitar business brand provides Episys, a robust designed for credit unions. In addition, the company offers digital products and services and electronic payment solutions; purchases and resells hardware systems, including servers, workstations, scanners, and other devices; and provides implementation, training, and support services. Jack Henry & Associates, Inc. was founded in 1976 and is headquartered in Monett, Missouri.

At a Glance

Live Snapshot
Market Cap$9.46B
EPS6.2400
P/E Ratio21.33
Earnings Date08/18/2026

Earnings Call Transcript

JKHY • 2024 • Q1

Operator
Good morning, and welcome to the Jack Henry First Quarter 2024 Earnings Conference Call. All participants will be in a listen-only mode. [Operator Instructions] After today’s presentation, there will be an opportunity to ask questions. [Operator Instructions] Please note this event is being recorded. I would now like to turn the conference over to Vance Sherard, Vice President, Investor Relations. Please go ahead.
Vance Sherard
Good morning, and thank you for joining us for the Jack Henry First Quarter 2024 Earnings Call. Joining me on the call today is: David Foss, Board Chair and CEO; Mimi Carsley, CFO and Treasurer; and Greg Adelson, President and COO. After my opening remarks, I will turn the call over to Dave for his thoughts about the state of our business and some industry comments. After Dave concludes his comments, Greg will provide additional insight on our new solutions, Payrailz and other key initiatives at Jack Henry. Mimi will then provide insight regarding the financial results and updated guidance included in the press release issued yesterday that is available from the Investor Relations section of the Jack Henry website. We will then open the lines for Q&A. As a reminder, this call includes certain forward-looking statements including remarks or responses to questions concerning future expectations events, objectives, strategies, trends or results. Like any statement about the future, these are subject to multiple factors that could cause actual results or events to differ materially from those which we anticipate due to multiple risks and uncertainties. The company undertakes no obligation to update or revise these statements. For a summary of these risk factors and additional information, please refer to yesterday's press release and the sections in our 10-K entitled Risk Factors and Forward-Looking Statements. On this call, we will discuss certain non-GAAP financial measures including non-GAAP revenue and non-GAAP operating income. The reconciliations for non-GAAP financial measures are in yesterday's press release. I will now turn the call over to Dave.
David Foss
Thank you, Vance. Good morning, everyone. As Vance mentioned, Greg is joining me this morning to provide an update on several innovative new solutions we've recently launched followed by Mimi who will take a deeper dive into our financial performance. I'm pleased to report another strong quarter of revenue and operating income growth for our company. As always, I'd like to thank our associates for all the hard work and commitment that went into producing those results for the quarter. For the first quarter of fiscal 2024, total revenue increased 8% on both a GAAP and non-GAAP basis. At the same time, deconversion fees were down 8% as compared to the prior year quarter. Turning to the segments. We had another solid quarter in the core segment of our business. Revenue increased by 8% for the quarter on both a GAAP and non-GAAP basis. Our payments segment again performed very well posting a 7% increase in revenue this quarter and a 6% increase on a non-GAAP basis. We also had another strong quarter in our complementary solutions businesses with a 9% increase in both GAAP and non-GAAP revenue. As I have discussed previously, the first quarter is normally our lightest sales bookings quarter because our fourth quarter tends to be extremely strong and the sales pipeline is depleted as a result. As you may recall, the June quarter was the strongest sales quarter in the history of the company, so we certainly expected that historical trend to hold true. This year however, our sales pipeline was the largest ever entering a new fiscal year. In the first quarter, we booked 10 competitive core takeaways and another 10 deals to move existing in-house customers to our private cloud environment. This strong start leaves us confident that we are well positioned to achieve approximately 50 to 55 competitive takeaways this fiscal year. We continue to see success with our card processing solution signing seven new debit processing clients this quarter and two new credit clients. We also continue to see success signing clients to our Banno digital suite with 44 new contracts in Q1 including 21 contracts for our new Banno Business offering. Speaking of our digital suite, at the end of Q1, we had more than 10.5 million registered users on the platform. That number is now growing at approximately 200,000 users per month. At the end of Q1 last year, we had about 8.3 million registered users on the platform, so we've experienced a 27% increase over the past 12 months. The continued success we've seen with sales and the adoption of our digital suite is consistent with results in the Bank Director Technology Survey published in September. As they do every year, Bank Director surveyed their subscribers during June and July, regarding a variety of technology prioritization and spending topics. More than 50% of the responses they received were from bank CEOs and Board members. And more than 80% of the respondent banks have greater than $500 million in assets. Most respondents said their bank's technology budgets grew over the prior year with a median increase of 10%. That level of spending is consistent with our own Strategic Priorities Benchmark Study published last spring. Responders to the Bank Director survey named digital business account opening, payments capabilities and digital business lending as their top three planned investments. One of the interesting items from this year's Bank Director Survey was the analysis of technology and use by respondent banks, as it relates to their ability to serve different generational groups. Fully 96% of the respondents said, they have the technology in place to serve baby boomers, but only 18% said they have the necessary technology in place to effectively serve Gen
Greg Adelson
Thank you, Dave. As we continue to execute on both our operational and technological strategic priorities, we're pleased to announce the general availability of a few new solutions in the first quarter. In addition, we continue to make outstanding progress on our technology modernization strategy and the development of our cloud-native API-first Jack Henry Platform. We will provide an update on those platform components currently in beta or going into beta on our February call. As we mentioned during the August call, our cloud-native Banno Business solution developed for small- and medium-sized businesses is now generally available for our SilverLake banking clients. And the response has been outstanding. At the end of September we had approximately 60 banks live and more than 70 additional clients in various stages of implementation. We are currently in beta with several credit union clients and plan to be generally available for that base of Jack Henry customers by the end of the calendar year. We delivered Financial Crimes Defender, our real-time fraud and anti-money laundering compliance platform, into general availability for our SilverLake banking clients in September. We also released our real-time faster payment Financial Crimes Defender fraud module for
Mimi Carsley
Thank you, Greg, and good morning everyone. Our continued focus on serving our community and regional financial institution clients, growing our business, investing in our future and delivering shareholder value led to another quarter of solid revenue and earnings growth. I'll begin with the details driving our positive first quarter and then conclude with our full year guidance update. We're encouraged by Q1 GAAP revenue and non-GAAP revenue increasing 8%, establishing a healthy start to our year and setting us up for a fantastic fiscal 2024. Deconversion revenue of $4.1 million, which we pre-released last week was down approximately $400,000 reflecting continued temperate financial institutional consolidation. As a reminder, given the September 1, 2022 close of Payrailz acquisition the first two months of Q1 2024 results are excluded from non-GAAP financials, but that September one onwards Payrailz results are included in both GAAP and non-GAAP. Now let's look more closely at the details. First on a GAAP and non-GAAP basis services and support revenue increased a healthy 7%. Services and support growth was the result of increases in data processing and hosting software usage and subscription and hardware. We continue to experience robust growth in our private and public cloud offerings which increased 10% in the quarter. This revenue contributor has long been a double-digit growth engine. Shifting to processing revenue. We saw vigorous performance with 10% growth on a GAAP basis and 9% growth on a non-GAAP basis for the quarter. Consistent with prior period results drivers include a combination of higher card volumes and services plus strong digital demand. Next moving to expenses. I'll begin with cost of revenue which increased 8% on a GAAP basis and 7% on non-GAAP. Drivers include higher direct costs, personnel and benefit costs and internal licenses and fees. Next, R&D expense increased 12% on a GAAP basis and 10% on a non-GAAP basis, reflecting higher personnel and benefits costs net of capitalization. This is in support of our continued solution innovation maintaining competitiveness and our technology modernization strategy including the Jack Henry Platform. Finally, on a GAAP basis SG&A rose 38% for the quarter primarily due to the $16.4 million one-time cost related to the voluntary early departure incentive program VEDIP. This cost was lower than the $17 million to $18 million estimate based on the final participation in the program. As a reminder, all VEDIP costs are in this quarter. And there will be no additional P&L impact as we move through the year. When these one-time VEDIP costs and last year's $6.2 million gain from real estate divestures are adjusted to non-GAAP SG&A decreased 2% during the quarter. These adjusted figures reflect our ongoing commitment to cost control. We remain focused on generating compounding margin expansion. And the quarter results delivered 121 basis points increase in non-GAAP margin, which was 26.1%. This increase was partially driven by the timing shift of our Connect customer conference into Q2 compared to Q1 last year. These strong quarterly results produced a fully diluted GAAP earnings per share of $1.39. Breaking down non-GAAP results we're pleased by the consistent solid performance achieved by the three operating segments. Our core segment revenue increased 8% on both a GAAP and non-GAAP basis with non-GAAP operating margin increasing five basis points to 59%. We benefit from positive tailwinds from winning share, continued migration from on-premise to private cloud and customer growth. The payments segment revenue increased 7% on a GAAP basis and 6% for non-GAAP. This segment had an impressive non-GAAP operating margin growth of 59, basis to 46%. This was due to increase in card transaction and related revenues plus growth in our EPS business. The Fed recently announced its considered change -- a change to the debit card interchange that would translate to an approximate 28% decrease, in interchange for issuers. It should be noted that our revenue model for card processing is transactional and not reliant on interchange. Finally, our complementary segment, revenue increased 9% on both a GAAP and non-GAAP basis with strong non-GAAP operating margin expansion of 47 basis points to 61%. Our diverse mix of solutions, including key headliners like Banno, LoanVantage, Treasury Management in addition to the numerous additional solutions contribute to this strong growth trend. And our new fraud Financial Crimes Defender solution will soon contribute to the growth in this segment as well. Now let's turn to a review of cash flow and capital allocation. Quarterly operating cash flow was $157 million a $20 million increase over prior year producing free cash flow of $107 million, slightly less than the $116 million last year. Last year included $26 million contribution from asset sales that was non-reoccurring in nature. Our consistent dedication to value creation resulted in an annual return on invested capital of 20%. Additionally, I'd like to highlight notable return of capital including $20 million in share repurchases offsetting annual dilution, $30 million in debt reduction and $38 million in dividends during the quarter. With Q1 in our rear view we shift our focus to the remainder of 2024. And I will conclude with guidance change highlights. As you're aware yesterday's press release included updated fiscal 2024 full year guidance along with the reconciliation to non-GAAP guidance metrics. As a reminder, we filed an 8-K on August third that described how starting in the current fiscal year we're using a revised approach for deconversion guidance. Based on current trends we expect to see minimal financial institution consolidations in the first half of fiscal 2024 with possible acceleration in the second half. As such, we're maintaining and reiterating full year deconversion revenue guidance of $16 million. Based on a positive Q1 result from strong execution and near-term visibility we see upside over our prior guidance. We now expect to generate full year non-GAAP revenue growth of 7.2% to 8.2%, compared to the 7.0% to 8.0% provided on the August call. This corresponds to an increased full year GAAP revenue guidance of 6.4% to 7.4% for fiscal 2024. In tandem with our increased revenue outlook and continued focus on cost efficiencies, we now expect an increase in annual non-GAAP margin expansion of 30 to 35 basis points, compared to the 20 to 25 basis points previously provided. The full year tax rate remains unchanged at approximately 24%. Incorporating the noted positive updates, full year guidance for GAAP EPS is revised upward to $4.98 to $5.04 per share from previous guidance of $4.92 to $4.99 per share. As a reminder, the conservative guidance for deconversion revenue compared to actual fiscal 2023 deconversion revenue, the slightly lower VEDIP severance-related costs and the non-reoccurring gain on asset sales results in an approximate $0.37 headwind for fiscal 2024 GAAP EPS. And lastly some additional modeling commentary. As previously highlighted we recently hosted our customer conference JH Connect. The associated revenue and expenses will be reflected next quarter. Please recall in FY 2023 the related financial impact was in Q1. We believe this timing shift has led to an approximate $0.01 to $0.02 higher consensus Q2 EPS estimate. Our full year guidance of 60% free cash flow conversion remains consistent given the continued impact of tax deductibility timing on development expenses, resulting in higher cash taxes. In the relative near-term, we expect to return to historical norms of conversion. We appreciate the contributions of our hardworking and dedicated associates that drove these strong quarterly results. In conclusion, Q1 was a strong start to our fiscal year. And we remain exceptionally positive about our ability to deliver innovation and valued solutions the resiliency of our clients our focus on execution, growth accelerators, and shareholder value creation. We thank all Jack Henry investors for their continued confidence. MJ could you please open the call for questions?
Operator
Thank you. We will now begin the question-and-answer session. [Operator Instructions] Today's first question comes from Jason Kupferberg with Bank of America. Please go ahead.
Tyler DuPont
Hi, good morning everyone. This is Tyler DuPont on for Jason. Thank you for taking the question. So, I wanted to start on the growth side of things looks like growth is pretty solid across dimensions particularly on the corporate side and complementary. So I was just wondering if you can speak to kind of specifically what drove that outperformance during the quarter? And then on the other side it looks like the payments growth was healthy but a little bit lower than what's expected on the "normalized" growth rate of 8% to 9%. So, I just wanted to ask what dynamics you're seeing there and any expectations going forward? Thanks.
David Foss
I'll take the first half and I'll let Greg respond on the payments portion. This is Dave Foss by the way. So, I think the growth when it comes to the other areas other than payments is primarily driven by the success that we're seeing now in the Banno area in the complementary product groups of the Banno product line. I highlighted some of the performance metrics there the addition of new customers and all the new registered users on that platform so the Banno platform success. Financial Crimes Defender we signed a whole bunch of contracts in the quarter. But you really won't see the P&L impact of Financial Crimes Defender until next quarter and then the following quarters after that. But then it's just a variety of other solutions again primarily in that complementary solutions area. So, we're continuing to see great success with things like treasury and some of the other complementary solutions that we didn't specifically call out. But all of them have become real nice drivers of revenue. Many of them new solutions in the past couple three years. We've highlighted them on these calls in the past as new solutions. They're not new anymore and they're a year old. But they're continuing to drive great demand and nice revenue improvement for Jack Henry. And I'll let Greg comment on what's happening in the payments side.
Greg Adelson
Yes, I would say there's probably two components. So, one we're kind of dealing with the aftermath of excessive growth in our remote deposit capture business during the pandemic. And so we're seeing a little bit of lessening of that growth. And then the card volume growth I think is kind of indicative to what you've heard both card associations talk about as well. So, again, the majority of our card business is on the debit side. That business isn't growing as fast as it would just during some of the things that are going on with the economy right now. But those are the two biggest drivers I think on the payments side. Everything else is fairly in sync.
Tyler DuPont
Okay, great. That's helpful. I appreciate it. And then just a follow-up. I want to shift gears to margins and just the dynamics you're seeing there across the business. It looks like during the quarter margins came in ahead or at least what we were anticipating on an adjusted basis full year as well was raised. I'd be curious to hear more about what you're seeing that drove that uplift during the quarter and thus the full year raise. And tangentially to that as well but sort of on a separate line given where we're sitting now when do you anticipate Payrailz will become margin neutral to the business?
Mimi Carsley
Yes, I can take the first part of that. So, you're correct in terms of the great margin expansion we saw in Q1. Now, typically, Q1 is our largest-performing quarter from a margin basis because you have the subscription-related revenue there from a renewals perspective. But we saw higher revenue across the board which just then flowed through. I would have as a reminder though, the impact from Connect conference. The timing of that did have a pretty significant impact from the margin improvement, on a year-over-year basis. But I would say, the most part it was just the revenue flow-through and good expense control.
Greg Adelson
And then Payrailz, so on the Payrailz side, so I think we are tracking to the guidance that we gave back in August. So I think everything is on track based on what we provided back in August.
Tyler DuPont
Okay. Great. Appreciate the color. Thanks a lot.
Mimi Carsley
I think that's a good assumption.
Vasu Govil
Got it. And then a quick one for you Dave. Banno it seems has been a clear success story for you. It's been a growth driver for several years now. I'm wondering if it's big enough where you might be willing to give us more visibility on how big it is and how fast it's growing. And as you think about your total addressable market within your client base how penetrated are we there today with Banno?
David Foss
Within the existing client base yes we're becoming well penetrated we're over 50%. But we still have a lot of opportunity particularly on the credit union side of our business. It's no secret we started with Banno on the banking side and really started to push hard on the banking side. We have not been as forceful maybe. We didn't have it ready on the credit union side. And we haven't been as forceful on the credit union side. But that certainly is an area of focus for us. So you'll continue to see penetration. I mean, when you have the leading digital banking solution in the industry we expect almost all of our core customers will want to consume that at one point or another because they see the differences between that and anything else in the market. As to the first part of your question, Vasu, we don't tend to try to size individual products. It's part of a segment. We provide guidance per segment. But as with everything else we do at Jack Henry, we don't try to size as far as revenue is concerned on products. I don't expect us to change that. My real goal in giving you the user counts like we have has been to try and give you as much ammunition to model effectively and kind of create your own view of what we're doing at Jack Henry. But I don't expect that we're going to start to provide revenue visibility guidance on a specific product like Banno.
Vasu Govil
All right. appreciate the color. Thank you very much.
Operator
Thank you. The next question is from Kartik Mehta with Northcoast Research. Please go ahead.
Kartik Mehta
Good morning. Maybe just on free cash flow. I know you said still anticipate about 60% for the year. I'm wondering is it just timing that it's in the first quarter was this good? Or do you think now maybe that 60% might be a little conservative as we go throughout the year?
Mimi Carsley
Good morning, Karthik. I would say that the quarterly cadence can sometimes be choppy. Our Q1 is always a very strong cash flow quarter. We have the annual maintenance and other strong cash flows coming in Q1. So I would say this year might be more of a U shape than anticipated maybe a little bit more steep than last year. But we're still on track and optimistic about that 60%.
Kartik Mehta
And then Dave, just I'm sure banks are talking about AI just like every other business. And I'm wondering at JHA Connect if that was a topic that was discussed. And if so if there are ways where Jack Henry could help banks that want to maybe use AI.
David Foss
Yes. So definitely a topic. Everybody who's anybody seems to be talking about AI these days and trying to figure out what they're talking about as they're talking about it. So, two things to keep in mind here. There's two flavors of AI. There's the kind of traditional artificial intelligence/machine learning version of AI. And then there's generative AI the new kind of hot topic ChatGPT if you will. So we've been deploying traditional AI for many years. So we've had artificial intelligence and machine learning baked into our Banno solution that's baked into our call center solution. And we do a lot with that and have for quite some time. And especially in our fraud area, we use that technology. So we've been demoing that and been able to talk about it effectively for quite some time. The new twist is with generative AI. And as I mentioned in my prepared remarks, we show generative AI working on the Google platform with our platform solution at the Connect conference. So we had one main stage session. Our Chief Technology Officer was onstage with an executive from Google and a bank CEO, who by the way is a beta customer for us. He specifically made the trip to Connect so he could be onstage and talk about what our generative AI solution -- what he thinks it's going to do to change the operating environment for their bank. We're not in production with that yet. This is beta. But we definitely expect that we'll be a player in that space and we'll be able to help our customers using generative AI. And of course the good news is with the Jack Henry Platform it's all written on the Google Cloud. And Google has we believe the best gen AI solution in the market, partly because they have guaranteed they'll protect PII so private information, as we roll this out. And so we're very bullish on the opportunity for the future to use that technology to help our customers.
Kartik Mehta
Okay. Thanks, Dave. I appreciate it.
David Foss
Thanks.
Operator
Thank you. The next question is from John Davis with Raymond James. Please go ahead.
John Davis
Hi. Good morning, guys. Mimi, I just wanted to follow-up on free cash flow. I believe you made a comment that you expect to return to normal historical levels from a free cash flow conversion perspective. And I was just curious, is it still kind of in the three to four years once we lap the non-deductibility of R&D expense? Just want to clarify that comment about returning to historical levels.
Mimi Carsley
Great question JD. If I had a crystal ball for Washington, I'd probably be in a little bit of a different role. But we're hopeful that there might be a consideration of changing the legislative nature of that tax deductibility of development expenses. You're starting to hear more and more technology companies, talk about the negative impact to them. If that -- and we're not banking on that happening. If that does not occur, I would agree with you at this point I would say a couple of years out, hopefully more than four so -- but for right now we feel pretty comfortable for this year sticking with the 60% guidance.
David Foss
And JD, if I can tack on this is Dave. So I just want to add a little clarity to everybody out there. One of the things Jack Henry is getting great recognition for right now is all these innovative solutions that were rolling out. We've been spending a lot on new development, new R&D, brand-new products. The Jack Henry Platform is just one of them. And Greg highlighted Banno Business and Financial Crimes Defender. And we have all these new things that we've been rolling out, that's great for the company, that's great for the success or the future success of the company. And it's really created this reputation for Jack Henry as being the innovation leader in our space. The bad news is because of what's happening on the tax side, it's hitting our free cash numbers. And so we have concerns about free cash, which it's all being driven by the fact that we are leading the industry when it comes to innovating and really delivering great solutions for the to sustain the future growth of this company.
John Davis
Okay. No. Thanks. That's helpful. And then Greg, a quick one for you on Payrailz. I heard you earlier say you're kind of on track. It looks like at least for the first two months revenue was a little bit lighter than last year. I think you talked about some implementation delays with partners. So just curious kind of an update there you guys seem really excited about the long term. But how is that going from an integration perspective? Are there still implementation delays? Just any sort of update there would be helpful.
Greg Adelson
Yeah. Great question. Yeah. Short answer is, we've worked through the integration delays. So we've been able to get through that component. Some of it is just rebuilding up the pipeline with that group. But the reality is we've gotten through the challenges there. The other thing that's important is that the -- some of the additional synergies that we've been able to build as we build out the product has helped us as well. So we're kind of -- we're working through some of the sales delays with lot more of the operational synergies that we've been able to find on things. So everything -- that's why everything continues to be on track.
David Foss
Let's reemphasize JD, the numbers Greg shared in his prepared remarks. So 100 clients live now 50 that are in process of implementation so they're not paying us yet but they're in process and then 20 more new contracts that have just been signed.
John Davis
Okay, great. And then Dave, just if I could squeeze in one more quick one just on capital allocation. You paid down a little bit of debt. You bought back a little bit of stock in the quarter. How do you think about debt paydown versus buybacks with the stock here? And then any update on from an M&A perspective whether valuations have rationalized yet? Just any color there would be helpful.
David Foss
Yeah. So I'll answer the last part first. Not a lot happening when it comes to M&A in the industry. And I've had some interesting conversations with some investment bankers about what they're seeing as far as opportunities in that space. Just nothing really intriguing, right now when it comes to M&A. So that leaves share buyback debt paydown. Of course, we're committed to our dividend policy. And so, the other two topics balancing share buyback with debt paydown, that is definitely going to be a topic at our Board meeting on Monday. Because in this time that needs to be something that we analyze fully. So we're very focused on those two topics and trying to prioritize appropriately. But that will require Board discussion.
John Davis
Okay. Thanks.
Operator
Thank you. The next question comes from Dominick Gabriele with Oppenheimer. Please go ahead.
Dominick Gabriele
Hey, good morning everybody. Thanks for taking the questions. Dave, should the move to sell products outside the core that you mentioned indicate that you have found a way to stop competitors' sales dynamics of core upgrades? I mean, I think on one of the previous calls you mentioned that your products are so good that the competing sales force would basically say "Keep our core just upgrade with Jack Henry." Is this an indication that you've found a way to stop some of that? And I just have a follow-up. Thanks so much.
David Foss
Yes, you are characterizing my previous comments correctly Dominick. That's exactly what I said. It was a shocker to us. And so we stepped back and made sure that we didn't kind of mess ourselves up in this process. But the answer is yes, we're very confident that we have by targeting a few specific cores with a few specific messages and an approach that leverages the Jack Henry Platform. So one of the good news one of the good things is and Greg highlighted it in his prepared comments these new solutions we're talking about Banno and Financial Crimes Defender and so on they are living on the Jack Henry Platform today, the platform we've talked about for core modernization, those are already on that platform. And so we've created a strategy that takes advantage of the fact that those are on the platform. We believe it will create an opportunity for us in these targeted cores. And so yes, we believe we have an answer now. And as Greg pointed out, we're talking about beginning of – or next summer that we'll really be active in sales. Do you want to add something to that?
Greg Adelson
Yes, just two things to add. So one, the other component of this is our ability to bundle. We found some pretty good bundles that we think we can sell into that. So we think that will also help with the success rate and using what Dave said kind of leveraging the technology platform and some of the modules that we have coming out. The other part is the integration work that it does take. So it does take some while to get some of that integration work done before you can actually go out and close a deal. So we're working on all that in the background as well.
Dominick Gabriele
Great. Thank you so much for the color. And I guess now that we have a modest deconversion expectation going forward and the way you've structured your guidance, the ROIC of the quarter was 20%. I was wondering if – and I know you don't set a target for this. But do you believe that the company has kind of hit the floor ROIC level now? And maybe you could help provide some dynamics of why that might move around given some of the investments you're making. Thanks so much.
Mimi Carsley
Sure, Dom. So first let me say that I think 20% ROIC is quite attractive and would be the envy of a lot of companies. So it's a commitment to us. We believe that our thoughtful and conservative approach both from a fortress balance sheet, how we think about capital allocation has led to attractive ROICs historically. And it's something that we know as a metric we're following. We know you're following it quite closely from a sustainability of that shareholder value creation. I would say there's a little bit of a math challenge just from the metric itself. So because our net income is growing and because right now we are focused on debt paydown, we did some share repurchase our 35 years of – fiscal years of dividend growth, those take cash. So while the net income increases the shareholder equity therefore, it reduces. Unless we continue to grow that dividend and do large buybacks or debt paydown by their nature mathematically that ROIC is going to dip a touch. And so I think it's just more of the hangover effect from the debt we had from the Payrailz acquisition. And as we pay down that debt as we do more share repurchases and return that net income back to investors, you'll see that rebound number. So it's just for the trailing 12-month impact of that and the growing net income into equity that has that impact on that.
Dominick Gabriele
That's super helpful. And 20% is very attractive. Thanks so much for the help.
Operator
Thank you. The next question comes from Dave Koning with Baird. Please go ahead.
Dave Koning
Yes, hey, guys. Thanks so much. Nice job. I guess you've mentioned a bunch of stuff on Payrailz already but just a couple just questions around there. How fast year-over-year is that just growing just as a standalone entity? And then it looks like you lost a couple million in the quarter, which is pretty similar I think from a pace standpoint as what you've been losing recently. Is that getting better? And then it looked like you changed the revenue guidance just a touch not much. But just kind of all of those things it seems a few moving parts there right now.
Mimi Carsley
Good morning, Dave. Let me start by taking it and then I'll let Greg add in from a strategic perspective. I would say the acquisition remains on track. As Greg mentioned, we feel confident in our ability to hit the previous guidance. Revenue is growing at a nice clip. So I would say the visibility, because you're only looking at two months if not, I wouldn't annualize that to take it more of a trend than it is. So we still feel very confident in terms of that growth and the journey to profitability.
Greg Adelson
Yeah. And I would say as I mentioned earlier, we've kind of unhitched some of the barriers that we've had where a lot of the Payrailz solutions in the past were sold through resellers. So now that we brought in and have a lot of our direct sales folks focus on that and working through the issues that we have with the resellers, we feel very strongly that we're back on track. And the technology itself again is even stronger than we anticipated as we've gotten in and have been able to work through some of the challenges there.
Dave Koning
Okay. Got you. Thank you. And then the one other thing just between the GAAP operating income guidance and GAAP EPS, the two items would be interest income it seems like you're almost guiding for that to be net zero. And then tax rate would be the other. Is that like 24.5% just those two numbers to get us to GAAP EPS?
Mimi Carsley
Yeah, Dave, I would say continue to use 24% from a tax rate. At this point it's too early in the year to see anything materially changing off of that. So I would still recommend using the 24%. The one positive from higher interest rates is you're starting to see a little bit of interest income as well as it helps as an offset to interest expense. And I would just say those are probably -- share count a little bit we did some buyback in Q1. But I would look at the totality of that. But most of the change in EPS is really coming from the operational impact the flow-through from revenue growth. I would highlight just that last year as a reminder the gains last year from the asset sale and the impact from VEDIP this year.
Dave Koning
Got you. Thank you so much.
Operator
Thank you. The next question is from Cris Kennedy with William Blair. Please go ahead.
Cris Kennedy
Good morning. Thanks for taking the question. David, you talked about innovation. Can you just talk about how the module progression for origin or the Jack Henry Platform is going?
David Foss
Actually I'll defer to Greg for that one. He's more in the day-to-day with the team on what we're doing there. So go ahead Greg.
Greg Adelson
Yeah, sure. And as I mentioned we have a couple of modules that are out in beta right now. So we're tracking exactly to the time frames that we have. We do have a public road map that we share with our customers. We do not share it outside of our customer base. But we have a road map. We're executing actually to the T of that particular road map. And as I mentioned earlier we're going to be pretty excited to be able to share where some of those modules are in their evolution and other modules that we've created back to a full monetization strategy that we have going for the rest of this year and into next.
David Foss
And Greg is going to give you that detail Cris on the February call.
Greg Adelson
Correct.
Cris Kennedy
Okay, looking forward to that. And then just a quick update Banno for business, is that attracting customers that are outside of your core base? Thank you.
David Foss
Yeah. So we're not selling outside the core base yet as I mentioned earlier. But it definitely has got attention from people outside the core base. And we're lapping because it's one of those, you want to go and sell it right away but you've got to make sure that everything is lined up and ready to be effective. And it's part of a larger strategy than simply selling Banno business outside the base. So yes we definitely are getting attention. We definitely are preparing to get sales out there actively selling outside the base. But it's part of that broader strategy that we talked about earlier because it goes with retail Banno as well.
Greg Adelson
And a lot of that sales will not happen until next fiscal year.
David Foss
Yeah.
Cris Kennedy
Understood. Thanks for taking the questions.
David Foss
Sure.
Operator
Thank you. The next question is from James Faucette with Morgan Stanley. Please go ahead.
James Faucette
Great. Thank you so much. I know we talked a little bit about Payrailz and implementation, et cetera. But can you help us think about the time to revenue and how that scales? Like when does -- when do we start to see contribution from implementations? And then how long does it take to get that fully implemented and scaled within the P&L?
Greg Adelson
Yeah. Well as far as implementations, I mean typically as we have with any of those type of bill pay and payment-providing products it really is somewhat dependent on the customer. We can actually install within 90 days typically. So some of it is dependent on the customer. Some of it is dependent on a core deal where an actual Payrailz may be part of that core deal so they're waiting to implement that. So some of those contracts could have longer tail before they're actually implemented. But as I mentioned earlier with the 100 that are actually on the platform now the 50 that we have in the implementation queue and the 20 that were just sold we have the ability to start moving the needle. As I mentioned earlier we are on track for the guidance that we gave in August for the revenue numbers which is again I think a substantial amount of drive. But again even those percentages obviously we started with a small number. So we're driving the ability to get the technology in place to get all the things that we wanted to do from a tech modernization strategy and driving that as part of -- while we're waiting for some of these contracts to go. But the technology itself is going to drive the longer-term part of this strategy not just the immediate parts that we're doing with the current Payrailz offering.
Mimi Carsley
And let me just layer on there. James, good morning. Just as a reminder the payment sector which is 36% roughly of our total revenue of that bill pay let's call it about 15%. So this is really a reinvigoration of that iPay business that was pretty mature. And as so we won't be able to see Payrailz in and of itself but that together that combined business plus the added innovation of new features that neither existing platform has on their own you'll start to see over the upcoming quarters a reinvigoration that will help that total segment.
James Faucette
Got it. Got it. Appreciate that. And then I want to ask on the competitive landscape. One of your competitors in at least an adjacent market announced a new product initiative targeting banks and credit unions that enables them to have more of a lightweight core for digital deposit products. And I think they're trying to go at it with a low price point. I know you don't compete on price. But just curious how you're thinking about the competitive environment generally for Banno especially as you kind of work to get that into the installed base and think about opportunities outside the installed base.
David Foss
We refer to that as a side core. We've been doing that for years. So that's not a requirement of the digital banking application necessarily it's a requirement of having core functionality where you can actually process those accounts. We've been doing that for a long time. Certainly, we have that integrated with our Banno solution. But the nice thing about our offering is that if the customer simply wants to do it for deposit gathering we can do that. If they want to host a complete digital bank as they continue to grow it's the same platform it's the exact same solution. We can offer loans and GL and everything else through that offering. So that's not something new to Jack Henry. We've been doing that for quite some time.
James Faucette
Appreciate that Dave. Thanks.
James Faucette
Sure.
Operator
Thank you. This concludes our question-and-answer session. I would like to turn the conference back over to Vance Sherard for any closing remarks.
Vance Sherard
Thank you, MJ. As Dave mentioned next week on Tuesday the 14th, we hope you will join us either in person or virtually as we host our Annual Shareholder Meeting. Additionally we look forward to seeing many of you at upcoming investor events during November and December. In conclusion, we thank all Jack Henry associates whose efforts produce these strong financial results. Thank you for joining us today. And MJ will you please provide the replay number?
Transcript from November 8, 2023

Other Transcripts

 

jkhy Earnings Call Transcripts

JKHY