Greetings, welcome to Marriott Vacations Worldwide Fourth Quarter 2021 Earnings Call. At this time, all participants are in a listen-only mode. A brief question-and-answer session will follow the formal presentation. Please note, this conference is being recorded.
At this time, I'll turn the conference over to Neal Goldner, Vice President of Investor Relations. Neal, you may now begin..
Thank you, Rob, and welcome to Marriott Vacations Worldwide fourth quarter 2021 earnings conference call. I am joined today by Steve Weisz, Chief Executive Officer; our President, John Geller; and Tony Terry, our new Executive Vice President and Chief Financial Officer.
I need to remind everyone that many of our comments today are not historical facts and are considered forward-looking statements under federal securities laws.
These statements are subject to numerous risks and uncertainties, as described in our SEC filings, which could cause future results to differ materially from those expressed in or implied by our comments.
Forward-looking statements in the press release that we issued last night and the presentation we issued to our website this morning as well as our comments on this call are effective only when made and will not be updated as actual events unfold. Throughout the call, we will make references to non-GAAP financial information.
You can find a reconciliation of non-GAAP financial measures referred to in our remarks in the schedules attached to our press release as well as Investor Relations page of our website at ir.mbwc.com. It's now my pleasure to turn the call over to CEO, Steve Weisz..
Thanks, Neal. Good morning, everyone, and thank you for joining our fourth quarter earnings call. At the start of 2020, I couldn't have imagined we still be navigating the landscape we have over the past two years.
But despite the continued challenges of the COVID pandemic, the past two years proved people still enjoy going on vacation, arguably now more than ever. It also shows we have a resilient business model that's leisure focused and that our owners, members and guests value the time they spend with us.
I couldn't be more proud of our associates continued dedication to our owners, guests and each other and how our organization performed this past year, culminating with our highest quarterly adjusted EBITDA since being spun off more than 10 years ago.
As you know, we have a long history of supporting philanthropic efforts such as Children's Miracle Network Hospitals, Clean the World, and our Harvest for Hunger campaign.
With that in mind, I'm very happy to say we are making exciting commitment with Make-A-Wish to offer unique fellows stays and other memorable vacation experiences for deserving children and their families. We all know how vacations are restorative and invigorating.
And we are honored to share our vacation destinations and experiences with those who need the most.
With a strong recovery in our business, we were able to restart our long standing history of returning excess cash to shareholders returning nearly $100 million in the fourth quarter, including repurchasing nearly $74 million of our common stock and reinstating our dividend at pre-pandemic levels.
And last week, our board approved a 15% increase to our quarterly dividend to $0.62 per share, and increased our share repurchase authorization, bringing our remaining capacity to approximately $445 million.
Looking ahead, we see continued strength in our business and our products, which we expect will enable us to drive strong growth and free cash flow this year and for years to come. Before I turn the call over to John and Tony, I'd like to share what I think are some of the highlights of the quarter and I'll start with our vacation ownership business.
Occupancies were again very strong despite the emergence of the Omicron variant late in the quarter, illustrating people's desire to go on vacation. In fact, many of our North American resorts had occupancies in line with or better than 2019. For example, we ran over 95% occupancy in Hawaii and our Florida beach resorts for the quarter.
Occupancy in our Desert resorts which include Phoenix, Scottsdale and Palm Desert exceeded 90%. Orlando another large market for us ran over 85% and a couple of our urban locations have also come back nicely with San Diego running 85% occupancy and Boston running nearly 95%.
With domestic occupancy averaging nearly 90% in the quarter, strong sequential tour growth and VPG 23% higher than two years ago, we delivered $406 million in contract sales exceeding 2019 levels for the first time since the pandemic began.
First-time buyers represented 28% of contract sales, which was a 600 basis point improvement from last year's fourth quarter. As I've mentioned in the past, growing first-time buyers is a key part of our overall strategy, as they historically double their revenue contribution within the first five years of ownership.
So I'm excited to see the progress we're making in this area. In addition, our digital booking tool that enables guests to buy preview packages online, and in many cases book their vacation dates, is now live and positively impacting our package sales growth. We're also making good progress integrating Welk into our high vacation ownership business.
Interval International successfully welcomed Welk owners as members effective January 1. Our plan to rebrand Welk's points program to Hyatt in the second quarter is progressing. This will enable our former Welk sales centers to start selling a Hyatt branded vacation ownership product.
In the second quarter, the resorts are also expected to be added to the Hyatt Reservation System, giving us the ability to list our rental inventory on hyatt.com.
We also plan to implement new owner benefits, including enabling Welk owners the ability to trade their points for World of Hyatt points, and later this year, we will begin rebranding the individual resorts which we expect to complete next year. So 2022 is looking to be very busy but exciting and exciting year for our Hyatt business.
Moving to our Exchange and Third-Party Management business, in December, we announced an exciting new agreement affiliating Disney Vacation Club with Interval with nearly 270,000 members, Disney Vacation Club is one of the largest brands names in the vacation ownership business.
And this agreement further solidifies Interval's position as the premier exchange company in the industry, representing some of the highest quality and most sought after resorts in the business. Interval also welcome more than 38,000 new Welk members in January, as well as nearly 12,000 new members from El Cid resorts.
Interval also entered into a long-term agreement with RCD Hotels to affiliate their newest project Nobu Residences Los Cabos, which is expected to open later this year. So let's talk about the coming year.
Our marketing team continues to do a great job growing our tour package pipeline, we ended the year with nearly 224,000 tours in our pipeline, which was 5% higher than where we stood at the end of the third quarter, and roughly in line with year-end 2019. This puts us in a great position to drive tours and sales this year.
In a recent CNBC survey, 70% of leisure travelers said they plan to spend more money on travel in 2022 than they have in any of the past five years.
In a separate Expedia survey, 81% of people said they plan to take at least one vacation with family members this year and two-thirds of our owner survey said they're likely to travel in the next three months. The past two years have proven anything is that people appreciate their time with family and friends and want to go on vacation.
As a company whose sole purpose is providing travelers great vacation experiences, we couldn't be in a better position. We also have a lot of new things we've been working on to grow our business long-term, which we will discuss in more detail during our June 17 Investor Day.
From launching a new unified product combining our Westin, Marriott and Sheraton branded products into one new offering, to investing to provide more personalized experiences for our customer, to using data analytics in new and exciting ways to further enhance our business.
We are in a great position to grow our company this year and for many years to come. With that, I'll turn the call over to John..
Thanks, excuse me. Thanks, Steve and good morning, everyone. Today, I'm going to review our fourth quarter results and highlight the continued strong recovery we've seen across our businesses. After that, I'll turn the call over to Tony to discuss the strength of our balance sheet and liquidity position and discuss our 2022 expectations.
Starting with our vacation ownership business, despite the emergence of the Omicron variant in the fourth quarter, occupancies remained very strong, averaging nearly 90% for the quarter, despite lower occupancies at our European and Asian resorts and tourists grew sequentially.
With our product continuing to resonate very well with customers and our tour channel optimization work, VPG increased slightly on a sequential basis and remained well above pre-pandemic levels.
As a result, we ended the year on a strong note growing contract sales by 7% sequentially in the fourth quarter to $406 million, exceeding our 2019 levels for the first time since the pandemic started. We grew adjusted development profit by 13% sequentially to $111 million.
Adjusted development profit margin expanded sequentially by 160 basis points to 31%, the highest margin in our 10 years since becoming a public company, highlighting the benefits of more efficient marketing and sales spending, lower inventory costs and our synergy savings.
Turning to our vacation ownership rental business as I've mentioned previously, as the pandemic progressed and leisure travel began to return, we chose to allocate more of our rental keys to owners and make sure they had ample opportunity to get on vacation.
But despite that, we grew rental profit by 26% to $32 million in the quarter with average revenue per key, increasing 14% sequentially. The stickier revenue businesses within our vacation ownership segment also performed well in the quarter.
Resort management revenue increased 1% compared to the third quarter, however, profit declined $8 million as we wrote off $7 million of management fee receivables related to our capital efficient arrangement in San Francisco, one of our few locations that has not fully recovered from COVID.
Excluding that resort management profit would have been relatively flat compared to the third quarter and margin would have been roughly 56%. And financing profit increased 26% from the prior year, primarily due to the inclusion of wealth. As a result, total adjusted EBITDA in our vacation ownership segment increased 8% sequentially to $234 million.
The quarter benefited from strong contract sales growth and adjusted development margins, higher rental profit, and the impact of our business transformation initiatives, enabling us to deliver margins that were a 130 basis points higher than two years ago.
The quarter also benefited from the additional wealth, which contributed $27 million of contract sales and $14 million of adjusted EBITDA in the fourth quarter. Turning to the exchange in third party management segment, active members that integral declined slightly on a sequential basis and average revenue per member was largely unchanged.
As a result, adjusted EBITDA at our exchange in third-party management segment declined roughly $4 million sequentially. Looking forward with the addition of Disney, Welk, and El Cid members that join enroll in January. We expect to see solid growth in our exchange and third-party management segment this year.
Finally, our corporate G&A expense remained relatively in line with the third quarter as we continue to closely manage our expenses. For the total company adjusted EBITDA increased 6% in the quarter on a sequential basis to $219 million and margin improved nearly 250 basis points compared to the fourth quarter of 2019.
Demonstrating the strength of our leisure focused business model and the benefits of our synergy and transformation initiatives. With that, I'll turn the call over to Tony to discuss our balance sheet, cash flow and 2022 guidance.
Tony?.
Thanks, John. And good morning, everyone. I too am very happy with our strong results this quarter. Starting with our balance sheet.
We ended the year with nearly $1.1 billion in liquidity, including $342 million of cash, gross notes receivable eligible for a securitization of $113 million and almost $600 million of available capacity under our revolver.
We also had $4.5 billion of debt outstanding, including $1.9 billion of non-recourse debt related to our securitized notes receivable. Given our strong performance in October, we repaid $250 million of our 608% notes due in 2025.
We also returned nearly $100 million in cash to shareholders in the fourth quarter, including the repurchase of $74 million of our shares and paying our first dividends and so pandemic started. In addition, we use $59 million of cash to acquire the remaining San Francisco units fulfill -- our commitment for this capital efficient arrangement.
Now let's turn to our 2022 guidance. As you saw in our press release last night, despite the softness we experienced in January and early February due to Omicron. We expect full-year contract sales to grow 22% to 29% this year compared to 2021 with growth coming from a combination of higher tours and continued strong VPG.
With that growth our channel optimization work and our ability to leverage fixed marketing and sales costs, I would expect our adjusted development margin to remain well above 2019 levels this year.
Moving to our rental business, given the strong leisure travel demand environment, we expect transient keys rented and average revenue per key to be up compared to last year. This should drive a year-over-year increase in our rental profit.
However, similar to last year, we do expect to allocate a portion of our rental inventory for owner use to provide them with increased opportunity to book their vacation. In our financing business, with our notes balance currently approaching our average note balance for 2019 and contract sales expected to grow double-digits this year.
Financing profit should increase by more than 15% compared to last year. In our exchange and third-party management segment, the addition of Disney Vacation Club, Welk and El Cid brought us over 300,000 new interval members at the beginning of this year, a more than 20% increase compared to where we ended in 2021.
With average revenue per member expected to remain relatively flat compared to last year. We expect our exchange and third-party management segment to post mid-teens adjusted EBITDA growth this year.
In total, we expect to generate $860 million to $920 million of adjusted EBITDA this year, or more than 35% year-over-year growth at the midpoint, and just as importantly 17% higher than 2019.
With that we expect adjusted EBITDA margins to improve roughly 250 basis points compared to last year at the midpoint of the range, with the biggest increases expected to come from our rental and development businesses.
Our adjusted EBITDA guidance also includes roughly $25 million to $30 million of incremental in the year synergy savings as we work to achieve our total $200 million run rate savings. Inflation is obviously in the news today. So let me spend a few minutes talking about the impact of inflation on our business.
Generally speaking, higher inflation is not good for the consumer or the economy as a whole, since it can decrease purchasing power. However, our business has some natural mitigates against inflation.
For example, our target customer has a median annual income of around $130,000 and a self-reported net worth of around $1.5 million, so their disposable income is typically less impacted. Wages and benefits, I'm sorry, wages and other expenses at the property level are borne by the homeowners associations.
While many of our marketing and sales positions are commissioned and incentive oriented based on production. We have the ability to drive price per point, as well as higher pricing in our ancillary and rental businesses, allowing us to offset the potential impact to our margins in a higher cost environment.
In addition, higher pricing in the rental business often translates to a better value proposition to our customer given the increased cost of alternative products. We have ample inventory on the balance sheet, the ability to reacquire low cost inventory, and no material construction underway.
So our exposure to inflation on the development side of the business is limited over the next few years. And from an interest expense perspective, roughly 90% of our funding corporate debt is fixed and increases in ABS cost would only impact future issuances. So while we're not completely immune from higher inflation, our exposure is manageable.
While we are not providing quarterly guidance, we do expect the softness we saw towards the beginning of the quarter due to Omicron to impact our first quarter results. It's also important to remember that given the normal seasonality and contract sales growth, our first and second quarters are typically negatively impacted by revenue reportability.
For example, in first quarter 2019 our adjusted EBITDA was negatively impacted by $21 million of reportability. And for this year's first quarter, I would expect it to be in a similar range.
As a reminder, this is only timing as a revenue and profit will get reported as we go through the year with most of the deferral being recovered in the fourth quarter.
I would also like to point out that our guidance includes the adoption of a new accounting standard regarding convertible debt, requiring us to change our accounting for convertible notes and impacting the calculation of diluted earnings per share.
As a result, diluted earnings per share no longer includes imputed interest on the convertible notes, and assumes the $805 million notes were converted into shares of common stock on January 1, 2022.
This results in the addition of approximately 5 million shares of common stock to the diluted earnings per share calculation and in excess of $30 million and lower interest expense. With the strong adjusted EBITDA growth we're expecting this year, we should generate substantial free cash flow.
We ended 2021 with nearly $600 million of excess inventory, and we expect to spend more than $100 million on reacquired low cost inventory this year. In addition, given our previously reported pay down of outstanding debt, we expect our 2022 cash interest expense to be around $20 million lower than 2019.
As a result, we expect our free cash flow conversion to be in the 65% to 70% range this year, and we expect to generate adjusted free cash flow of between $560 million and $640 million, highlighting the continued benefits of our capital efficient development model and the benefit of our excess inventory.
Outside of our normal free cash flow, we still have roughly $100 million to $125 million of potential cash proceeds from non-strategic real estate assets that we're working to dispose of over the next couple of years.
Consistent with our past approach, we will look to use free cash flow to invest in growing the business organically or through strategic acquisitions. In the absence of compelling acquisitions, our best use of excess free cash flow remains returning capital to shareholders through dividends and share repurchases.
In summary, we finished the year strong and we expect 2022 to be a strong growth year for the company. As always, we appreciate your interest in Marriott Vacations Worldwide. With that, we will be happy to answer your questions.
Operator?.
Thank you. We will now be conducting a question-and-answer session. Thank you. Now our first question will be coming from the line of Patrick Scholes with Truist Securities. Please proceed with your question..
Hi, Pat. Good morning..
Good morning. Several questions here. I know you folks have talked about in the past the trajectory of VPG going down. Is that still the case here going forward, how should we think about that trajectory over the next several years. Thank you..
Arithmetically, one would assume that as you increase the number of first-time buyers, which traditionally have a lower VPG, their existing owners, that when you mix that all together, you get a reduction in VPG.
I will say to you that we have been expecting that turn to materialize even as early as the second half of last year and into the first part of this year. And it has not happened. I mean, even though our first-time buyer sales have grown very nicely, we still maintain a very robust VPG with our existing owners.
And by the way, the first-time buyer VPG has actually grown. So between those two things, it is not dropped. I would expect, however, that as we get through more first-time buyers and a higher percentage of the mix as we go further, that you'll see some decline.
However, we fully expect that VPG for the full-year will still materially outpace what we did and say 2019..
Okay, thank you. Just a question regarding the share count as it relates to the convertibles. The implied share counts for this year backing into it is about 48.6 million.
You do have some convertibles that expire roll-off this year the 2022s, what would that -- if we're going to be modeling, say '23 or '24 EPS, what would the implied share count be once those 22s expire because you still have the I think it's a 2026 is left in there..
Yes, the impact of the 22s I think is about 1.7 million shares.
So in total, there's about 5 million due to the change in the accounting rules of shares that go into our diluted, the remainder to get you up to 5 million is the $575 million notes, right, so just a little bit of history, right, the existing accounting through the end of '21, we always take a discount, right.
And notwithstanding interest on the 230 was 1.5% and on the $575 million notes at zero, interest expense, right is imputed up to the 5% right. So that's what hits GAAP. And then the dilution impact was only if the convert was in the money, right.
And it was only I think the $230 million at times had been in the money, but it was about a couple 100,000 shares of dilution impact. Under the new rules, the accounting changes, the whole discount for GAAP goes away, et cetera.
So it's essentially cash runs through your GAAP net income, that you're getting the benefit, if you will, right, have higher net income. However, the rule say you have to assume that you converted the debt as of the first of that year, right. And it was outstanding. That's why I put the 5 million shares in there, right.
So but you also think about it from a capital perspective, if you're assuming that right, higher share count, well I've got $805 million of less debt, right, and my capital stack, because our corporate debt wouldn't be , it $800,000, less, right or $800 million less for the convertible debt. So just a little bit different accounting.
But that's kind of where the accounting rules take everybody for convertible debt on January 1..
Understood, appreciate the update, go back and adjust the models accordingly. I'm all set. Thank you..
Yes, thanks, Patrick..
Thank you. Our next question is from the line of Chris Woronka with Deutsche Bank. Please proceed with your question..
Good morning..
Hey, good morning, guys..
Good morning..
So you guys talked a little bit in the prepared comments about the increased attractiveness of timeshare with hotel rates, especially resorts going where they are? Have you like formally changed kind of the marketing, I know you like to run through the math with people? Have you been able to kind of formally change those formulas yet to make that argument even more convincing?.
When you say marketing, I assume you're talking about when you're talking to a prospect about becoming an owner.
Is that right?.
Yes, that's right. Kind of that, yes the formal process, we walk through the math..
Sure, I mean typically. And I mean, there's no, every conversation we have with an owner is very much based on kind of a discovery process we use with that owner and things that we accentuate or not do. So no one, no two presentations are identical.
But generally speaking, one of the things we talk about is the relative value of owning timeshare over time versus spending time in hotel rooms on a similar type vacation.
So examples we've used in the past are, if you were here in Orlando, and staying at the JW Marriott here at Grande Lakes, and you and your family had occupied a couple of rooms, and it was $300 or $350 a night, which now maybe $400 a night based on some of the inflationary trends and everything else, at the end of the -- so you're spending $800 a night on just your accommodations, arguably with less square footage than we'd have in one of our units.
Then contrast a week stay there, which for just doing the arithmetic, says that you're going to spend $5,000 and at the end of the day, you're going to walk away with a copy of a receipt and maybe some points here and on your credit card, but that's all you have.
Well, if you bought, call it 2,500 points from us, currently, that would cost you about $32,000 plus or minus. So you do the quick arithmetic and say and six or seven year timeframe, when you include the maintenance fee that you're going to pay every year, you're paid off.
And then your cost of staying in the system, not just here in Orlando, but your cost of staying in the system is really limited to what goes on with your annual maintenance fee.
So to be honest, I mean, some people are far more sensitive to that discussion are going through the mental gymnastics of looking for the -- how many year payback am I going to get? Other people are not, as we've talked about, obviously, our demo for our customers has a tendency to skew toward the higher end.
So but there is no question when the cost of alternative stays or alternative ways to vacation someplace continue to go up. I think it makes the argument about buying a timeshare interest, more compelling..
Okay, I appreciate that, Steve.
And then I guess the follow-up, you mentioned in the comments, you do think VPG for '22 will still be above '19 as you are building back order flow, the question is, based on what you've seen, maybe past three to six months as the recoveries gain some steam, are you seeing higher VPG from relative to kind of pre-COVID, are the first-time buyers spending more or the returning by the existing owners spending more relative to what maybe they spent? I know, it's a tough question to compare apples-to-apples..
I actually think it's a very good question, Chris. So very good question because I got a statistic right in front of me that I can point to. So let me just give you a contrast of what's happened with VPGs and our contrast. What's happened in the fourth quarter of 2021 versus the fourth quarter of 2019.
Our VPGs for first time buyers are up $500 over what they were in 2019. And our VPGs for owners are up $800 compared to where they were in the fourth quarter of 2019.
So we are seeing improvement of VPG on both owners and first time buyers, which and part of that is hey, we've gone through continued to go through looking at channel optimization, everything else. I think our sales team continues to be even better, obviously, the economic backdrop, at least prior to yesterday's little adventure from Putin.
I think the economic backdrop has continued to be increasingly good. So for all those reasons, we are very, very bullish about how we think VPG is going to play out, at least for '22 and potentially into the years beyond that..
And Chris on that note, the number Steve was mentioning, it's a 21% increase in VPG for the first time buyers and 17% increase for the owners. So those first time buyers are increasing at a faster rate for VPG, which is pretty interesting as well..
Okay, yes, that's terrific. Thanks, guys. Very helpful..
Thank you..
. The next question is from the line of Farshid Javar with Jefferies. Please proceed with your question..
Hey morning. How is it going? Are you guys maybe able to touch on or expand on just the long-term opportunity for Welk, Hyatt.
Maybe in terms of relative size of the revenue or EBITDA of the company?.
Well, I mean, at a 30,000 foot level, we essentially increased the size when you fast forward when all of our properties are effectively all rebadged and rebranded as Hyatt. We will have increased the size of the portfolio by 50%. And the number of owners by I think it's 80% or 90% is my recollection.
Obviously, with that in case so you've -- we've got additional sales centers in that will come into the high end portfolio, which will previously Welk center.
We are have been and are continuing to be in the process of making sure that we are trying to reposition those sales centers and the channels that they play in not unsimilar to what we did with the Vistana sales centers in terms of channel optimization and getting out of some of those high cost low yield channels and the like.
If you're looking for a specific dollar number, I'll ask John to jump in..
Yes. So just a little bit of background, right when we underwrote and bought Welk, there are 19 pre-COVID numbers was roughly $30 million in EBITDA. What we talked about kind of on an apples-to-apples basis where we could drive development margin improvement, better rental profits, grow contract sales by leveraging the Hyatt brand and all that.
Now on a comparable basis, we want to get to call it $60 million to $70 million, though it would take a few years to get there. And Steve walked through in his prepared remarks, all the great stuff that we're launching this year with Welk. As we start the rebranding process, the first one really be, I mean, we're still selling a Welk product today.
In the second quarter, the goal is to rebrand the Welk points program, and then have to the high brand and then start to sell that product branded Hyatt right at all the legacy wealth now seem to be highest sales centers at all those resorts. And then start to unlock the benefits that the owners will get.
And then over time, as you move through the year, get all the rebranding and then bring the existing Hyatt Club together with the rebranded well. So we haven't really seen a lot of the benefit yet. But what I can report for '21 on we own the business for three quarters.
But if we pro-form in the first quarter, it was roughly we delivered about $50 million of EBITDA by last year versus where we want to get to the $60 million to $70 million that we underwrote. So we're well on our way, and we haven't really unlocked a lot of the stuff, right more blocking and tackling, integrating the business, et cetera.
So it's going very well. Hopefully, we'll be able to report something more than the $60 million to $70 million as we start to get, more the benefits down the road. But just in the '21 numbers, we saw that development margin in the double-digits were when it was Welk it was call it roughly 5%. So you're getting that flow through there.
And then once we get these properties here in the second quarter on hyatt.com, we expect to be able to drive some of the rental income et cetera over time. So I think we're probably a little bit ahead of where we thought we'd be at this point.
In terms of the results, we're on track with the rebranding and the timing of all that it's just that we haven't necessarily started to see any of that benefit yet, right? Because that's going to some of that'll start here in the second quarter..
Great, thank you.
And then if I can also just ask, what are you guys seeing today or maybe expect to see with just respect to the ABS market for securitization deals, given the rising rate environment?.
Yes, well, we're talking to the banks already in monitoring the economic environment right now. Rates are slightly higher, they're still in the two handle range right now. But that changes every day versus what we see. We still have an expectation of doing a couple ABS deals this year. And so that is in our plan going forward.
So we will be using that or conversely, we do have a warehouse available that we could use as well..
Yes, I think the one benchmark I'd add to Tony's is, remember the deals we did last year, in the 1.5% to 1.6% those are the best deals we've ever done. So interest rates have increased. But to put it in perspective, at the end of the year, our weighted average securitization rate was roughly 27%, 28% right.
So even if rates go up, over a 100 basis points, which is generally what we're seeing right now.
You're still if you do a deal in the high 2%, 3% you're still net-net replacing it what's coming off your balance sheet, not 27%, 28% range was something very comparable in terms of your -- how you think about the weighted average excess spread on these deals.
So I guess that's the nice thing about how we outperform last year is that, it shouldn't necessarily depending on where we see rates today, cut into right excess or excess spread..
Appreciate it. Thanks for the time..
Thank you..
Thank you. At this time, we've reached the end of the question-and-answer session. I'll turn the call over to Steve Weisz for closing remarks..
Thanks, Rob. And thanks everyone for joining our call today. 2021 proved to be quite an eventful year for our company.
Among our many accomplishments, we delivered nearly $1.4 billion in contract sales, invested in new digital initiatives to drive growth in the future, acquired Welk, substantially improved margins, and started to return cash to shareholders again. And we ended the year on a strong note.
In our vacation ownership business, we grew contract sales by 7% sequentially in the fourth quarter, exceeding our 2019 levels for the first time since the pandemics started. Despite the emergence of the Omicron variant in the fourth quarter.
We're also adding new first time buyers, which is a key part of our strategy, and have nearly 224,000 tours in our pipeline, which puts us in a great position to drive tours and sales this year.
In our exchange and third-party management segment, and we'll sign a number of new customers including Disney Vacation Club, then in total add more than 300,000 new members in 2022. We returned more than $100 million in cash to shareholders in 2021.
And just last week, our Board approved a 15% increase to our quarterly dividend and increased our share repurchase authorization. We're also investing to provide more personalized experiences for our customers. Sorry, you got to love an Apple watch, I apologize.
We're also investing to provide more personalized experiences for our customers, and using data analytics in new and exciting ways to further enhance our business. As the past two years have proven anything. It's the people want to go on vacations and as a company whose sole purpose is providing travelers great vacation experiences.
We couldn't be in a better position. As always, thank you for your interest. Take care of yourselves and finally to everyone on the call and your families stay safe and enjoy your next vacation..
Thank you. This conclude today's conference. You may disconnect your lines at this time. Thank you for your participation..