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Consumer Defensive - Education & Training Services - NYSE - US
$ 14.66
1.1 %
$ 121 M
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EARNINGS CALL TRANSCRIPT
EARNINGS CALL TRANSCRIPT 2022 - Q3
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Operator

Ladies and gentlemen, thank you for standing by, and welcome to Skillsoft's Third Quarter Fiscal 2022 Results Conference Call. At this time, all participants are in a listen-only mode. After the speakers’ present, there will be a question-and-answer session. Please note that today's call is being recorded.

I would now like to hand the conference over to your first speaker today, Jim Gruskin, Interim Head of Investor Relations. Thank you. Please go ahead..

Jim Gruskin

Good afternoon, and welcome to Skillsoft's third quarter fiscal 2022 earnings call. Today, we will be discussing the results announced in our press release issued after the market closed. With me are Skillsoft's CEO, Jeff Tarr and CFO, Gary Ferrera.

Today's call will contain forward-looking statements about the company's business outlook and expectations including statements concerning financial and business trends, our expected future business and financial performance and financial condition, and our guidance for fiscal 2022.

These forward looking statements and all statements that are not historical facts reflect management's beliefs and predictions as of today, and therefore are subject to risks and uncertainties that could cause actual results to differ materially from expectations.

For a discussion of the material risks and other important factors that could affect our actual results, please refer to the risks described in the safe harbor discussion found in the company's SEC filings.

During the call, we will also discuss certain non-GAAP financial measures, which are not prepared in accordance with generally accepted accounting principles. Now, a few comments on the required GAAP presentation of Skillsoft's financial statements following the merger and D spec on June 11, 2021.

GAAP requires accounting periods before and after June 11, to be separated into predecessor and successor periods to reflect the change in ownership and lack of comparability between periods due to different ownership and investment basis. In addition, Global Knowledge activity is only reflected in the GAAP financial statements after June 11.

References on this call to combined GAAP results reflect a combination of the predecessor period before June 11 that excludes Global Knowledge with the successor period after June 11.

For all non-GAAP measures in the supplemental materials filed with the SEC today and in today's commentary, the Company is providing normalized results as if Skillsoft and Global Knowledge had been combined for all periods presented, which we believe is useful to investors to show the trends of the go forward Company.

A reconciliation of these non-GAAP financial measures to the most directly comparable GAAP financial measures as well as how we define these metrics and other metrics is included in our earnings press release, which has been furnished to the SEC, and is also available on our website at www.skillsoft.com. With that, I will turn the call over to Jeff..

Jeff Tarr

content leadership, platform leadership, go-to-market leadership, operational excellence, disciplined M&A, and our culture of leadership and learning. I'll spend a few minutes today on the recent progress we've made in the first three of these. First, content leadership.

Skillsoft is a leading content creator with strong positions across the three largest categories of corporate digital learning, leadership and business skills, tech and dev and compliance. This differentiates us as a one stop shop, delivering a complete solution to both the customer and the learner and giving us an incredible competitive advantage.

During the quarter, we made important strides building on our content offerings across all three of these product categories. Specifically, we integrated content from Skillsoft and global knowledge, more than doubling our tech and dev collection to 8,000 courses.

We added new content and agile management work for safety and diversity, equity and inclusion. We're also making investments to translate hundreds of additional courses into more languages to better meet the needs of global clients. Turning to our second pillar platform leadership.

One of our most important initiatives is the migration of customers to our industry leading Percipio platform, with its dramatically higher dollar retention rates. As I mentioned, 86% of our revenue base is now on Percipio or dual deployment up from 81% at the end of Q2, and 68% a year ago.

With that progress, we anticipate continued momentum delivering higher retention and faster growth into next year. During the quarter, our platform team also successfully integrated live instructor led training into Percipio, enriching our aspire learning communities and setting the stage for the realization of additional synergies.

In addition, we expanded our relationship with Microsoft with the release of Percipio app for Microsoft Teams, integration with Microsoft Viva and integration of MS learn content into Percipio.

We believe FedRAMP certification is imminent and continue to expect integration with Workday by Q2 of next year, joining Cornerstone, Saba, SAP SuccessFactors and other LMS partners. Now to our third pillar, go-to-market leadership.

Our Chief Revenue Officer, Eric Stine continued to advance our salesforce transformation, evolving our sales organization from one that was optimized to retain customers and migrate them to Percipio to one that is optimized to deliver growth.

In October, Angelique Slagle previously Head of SAP SuccessFactors, North America joined us as our new SVP of Americas and Asia Pacific. In September, Jason Chapman and experienced Enterprise Sales, Operations Leader and former Bank Consultant joined as Global Head of Go-To-Market Operations.

And shortly after close, David Osborne joined as our new SVP of Global Tech and Dev Sales, bringing experience as a former Chief Revenue Officer, and General Manager of a $500 million revenue training and e-learning business.

We are continuing to advance our coverage model, strengthen talent, and enhance other aspects of our go-to-market strategy to further accelerate top line growth. In addition, I'm pleased that our focus on new customer acquisition has resulted in the addition of more than 350 net new logos since the start of the year.

These wins were geographically diversified, with 70 in EMEA and 26 in APAC, underscoring the reach of our global salesforce. Wins in this quarter included notable names such as Siemens Digital Industry Software, Lenovo, Zscaler, USAID, and Symrise.

With our average sales cycle running approximately six to nine months, we believe this early progress is just the beginning.

Given our early topline success, and the size of the market opportunity, we have made a deliberate decision to focus on foundational investments and content platform and go-to-market to drive future bookings and revenue growth while maintaining EBITDA margins to lead our peer group.

I will now turn the call over to Gary to share his initial observations and discuss our financial results and updated outlook in greater detail..

Gary Ferrera

Thanks, Jeff. I appreciate the kind words. It's an absolute pleasure to be working with you again. It feels great to work at a company that is a clear leader in a growing sector with an opportunity to create significant value for shareholders. I have only been on Board a couple of months.

During that time, I've been impressed with the caliber of the highly motivated team. I look forward to accomplishing great things together. Now let's focus on our consolidated results. Bookings for the quarter were $169 million, up $12 million or 7% compared to the prior year.

In year-to-date bookings were $453 million, up $37 million or 9% compared to last year. Turning to revenue, GAAP revenue was $171 million in Q3, and for the year-to-date period combined GAAP revenue was $401 million.

Adjusted revenue in Q3 was $179 million, an increase of $10 million or 6% over the prior year, and year-to-date adjusted revenue was $521 million, an increase of $4 million or 1% as compared to last year. This quarter, you will notice that there is a much smaller difference between adjusted revenue and GAAP revenue.

This relates to our adoption of a new accounting standard during quarter, ASU 2021-08 accounting for contract assets and contract liabilities. While non-GAAP revenue adjustments will be significantly smaller due to this change, we will continue to adjust GAAP revenue to gross up Global Knowledge reseller fees which are accounted for on a net basis.

Our GAAP net loss was $43 million for the quarter and for the year-to-date period, our combined GAAP net loss was $104 million. Q3 adjusted EBITDA was $49 million flat to the prior year. Year-to-date, adjusted EBITDA was $130 million down $4 million or 3% compared to the prior year. Adjusted EBITDA margin for Q3 was 28% and year-to-date, it was 25%.

Our adjusted EBITDA margin benefited from lower expenses during the quarter and year-to-date due to the seasonality of bookings. We anticipate a lower margin in the fiscal fourth quarter as we increase investment in the business to generate future growth.

We also have natural increase in expenses such as commissions in the quarter that accompany the typically higher Q4 bookings. A note regarding the timing of cash flows during the year. As I just mentioned, Q4 is by far our highest billing period.

Cash is typically collected in the first few months after billings such that we expect more cash flow in our fourth and first fiscal quarters. Our current gross debt balance is $480 million, excluding original issue discount and issuance costs. Our cash balance at quarter end was $81 million.

While we have no maintenance covenants in our credit agreement, our current gross leverage is 3x and net leverage is 2.5x based in the last 12 months adjusted EBITDA of $160 million. We also have outstanding $11 million of our $75 million accounts receivable facility. Let's now move to the individual segments.

Bookings for Skillsoft content for Q3 were $78 million, an increase of $5 million or 6%. Year-to-date bookings were $181 million, an increase of $10 million or 6%. Our Q3 content dollar retention rate is 98%. And importantly, the combined Percipio dual deployment dollar retention rate is 101%.

At the end of Q3, 86% of our annual recurring revenue was on Percipio or dual deployment. As we continue to migrate business to Percipio, we expect to see improving renewal rates. Year-to-date bookings from new customers to the content business were $14 million.

At the time of the merger announcement we estimated bookings from new customers to be in the range of $22 million to $30 million for the full year. We continue to believe we are on track to deliver this result.

Adjusted revenue for Skillsoft content in Q3 was $87 million, unchanged from Q3 last year and year-to-date adjusted revenue was $255 million, a decrease of $3 million. This decrease was driven by lower bookings in the prior year.

Given the delay between a booking and GAAP revenue recognition for annual subscription contracts, a significant portion of bookings flow into revenue in the following year. We expect the growth in current year bookings to support an improving trajectory of GAAP revenue as we move into fiscal 2023.

Bookings for Global Knowledge in Q3 were $62 million, an increase of $6 million or 11%. Year-to-date bookings are $190 million, an increase of $29 million or 18%. The Global Knowledge improvement was driven by a shift to digital and to recovery from COVID headwinds experienced in the prior year.

Virtual instructor led training represented approximately 80% of total bookings in Q3. Adjusted revenue for Global Knowledge for Q3 was $62 million, an increase of $11 million or 21%. Year-to-date adjusted revenue was $177 million, an increase of $15 million or 9%. Now turning to SumTotal, bookings were $29 million an increase of $1 million or 3%.

Year-to-date SumTotal bookings were $82 million, a decrease of $2 million. Adjusted revenue was 30 million, a decrease of $1 million from Q3 last year and year-to-date adjusted revenue was $90 million a decrease of $7 million.

SumTotal continues to maintain a strong market position, in particular within LMS business serving the talent development needs of customers with complex learning and compliance reporting requirements. I will wrap up with some comments on our raise of fiscal 2022 full year outlook.

We are raising our bookings outlook for the year by 10 million at the top and bottom ends of the range. We have not narrowed the range at the midpoint almost 40% of our full year bookings come in the fourth quarter. We now expect bookings of $700 million to $720 million.

We are increasing the bottom end of our adjusted revenue outlook for the year by $15 million, and the top end of the range by $10 million. This narrows the range to $15 million resulting in full year adjusted revenue outlook of $685 million to $700 million.

Finally, we've narrowed the range for adjusted EBITDA and now expect it to approximate $165 million for the full year as we continue to invest in the business to drive future growth. With that, I'll turn it back over to Jeff..

Jeff Tarr

Thanks, Gary. We are proud to operate what we believe is the largest corporate digital learning business in the world, expected to generate at least $685 million and adjusted revenue in fiscal 2022 for more than 12,000 corporate customers, and more than 45 million learners. We are profitable and growing.

And with our strong leadership, team and recent enhancements to content platform and go-to-market, we believe we're well positioned to drive continued growth and create substantial value for our shareholders, customers, learners and other stakeholders. Operator, you can now open the call for Q&A..

Operator

Thank you. At this time, we will be conducting a question-and-answer session. [Operator Instructions] Our first question comes from the line of Raimo Lenschow with Barclays. Please proceed with your question..

Raimo Lenschow

Hey, thank you and congratulations from me. Another great comeback quarter. So that's really good to see. First question is on Global Knowledge, Jeff. We saw last quarter and this quarter again, like a really good return of growth, really good return of business activity there.

Like, how do you see this in the more broader context? Is this just kind of just easier comps and a comeback? Or do you see like a more fundamental, it's found its new world around more virtual instructors and kind of what you see there in terms of momentum is something that is kind of beyond just a little bit of recovery? And then on the -- one question I always ask is on NRR for skills of content 101% is very good solid number.

What are the puts and takes here that we should be aware of? Congrats from me again. Thank you..

Jeff Tarr

Thanks, Raimo. So first of all, on Global Knowledge, certainly last quarter, when Global Knowledge was up about 30%, that was in part due to easier kind of COVID comparisons the prior year, but it is on a growth trajectory. We've now strung together three straight quarters of solid double-digit year-over-year growth.

And importantly, we've done that with a vastly improved mix from when a mix that was predominantly classroom to one that now is predominantly virtual, and as we all know that virtual business carries a higher margin. Now, it's also a somewhat lumpier business in terms of, because it's more transactional than the rest of our revenue.

And so that's just an aspect of that business. But it's a good business, and one that we expect to get better as we tighten the integration with Percipio, and with our subscription content business. So more to come on that and I'm pleased with the progress we've made.

On your second question on the improvement and retention rates, I have a few thoughts and then I'll see if Gary has any others. But first of all, the biggest driver in the improvement of retention rates are our continued progress, migrating from Skillport to Percipio. And as we do that, we just structurally drive higher dollar retention rates.

Now, I'm pleased also that Percipio plus dual deployment retention rate is improving slightly year-over-year. And we also look at the last 12-month retention rate as an important indicator because there is some lumpiness to the dollar retention rates, but we see them trending up, we see them continue to trend up.

And that is because our sales team and customer success team is continuing to improve. The product continues to improve both the platform and the content. And overall, we're excited about where we can take that dollar retention rate over time..

Raimo Lenschow

Perfect. Thank you..

Jeff Tarr

Thank you, Raimo..

Operator

Our next question comes from the line of Brian Schwartz with Oppenheimer. Please proceed with your question..

Ari Friedman

This is Ari Friedman subbing in for Brian Schwartz. I was just wondering how your sales hiring has been going. And if you could give some puts and takes on that..

Jeff Tarr

Sales hiring has gone well. We staffed up that new customer acquisition team pretty early in the year and we're now seeing that team produce results. Some of those results have come in the form of a net new logos that we shared today.

Then across the business, we're not -- we're doing talent upgrades and replacing vacancies in certain parts of the world, but we haven't been adding to the size of our salesforce since that 30 -- that increase of 30, we've been more focused on training development compensation coverage model and I believe you'll see the impact of the changes that we're making next year..

Ari Friedman

Thank you..

Operator

[Operator Instructions] Our next question comes from the line of Raj Sharma with B. Riley. Please proceed with your question..

Katherine Knop

Hi, this is Katherine Knop on for Raj Sharma. I was just wondering if you guys could give a little bit more color on the bookings increase and your upping of guidance. Are you seeing new customers or existing customers purchasing more? Thanks..

Jeff Tarr

The answer is yes, we're seeing dollar retention rates move up. And so that dollar retention rate which is a net dollar retention rate reflects upgrades. It also reflects downgrades, which is why it's not vastly higher than that. But we're seeing -- we're seeing growth in new customers and we're seeing the addition of net new logos.

So that combination is driving up the bookings..

Operator

Thank you. Our next question comes from the line of Arvind Ramnani with Piper Sandler. Please proceed with your question..

Arvind Ramnani

Hi. Thanks for taking my question. I wanted to ask you about the dynamics that you mentioned, that sort of increased levels of turnover at certain firms or kind of across the board.

But then also kind of this increased levels of demand is, our employees, employers and enterprises looking at Skillsoft as now, something so essential to kind of to provide to the employees in terms of retention or kind of what's driving that increased demand, and with the backdrop of like, higher levels of turnover?.

Jeff Tarr

Yes. So, certainly higher levels of turnover is creating a number of needs within our customers. So, first and foremost, learning and development is a benefit. And the survey work that we've done has shown that when people do leave their employer, more often than not, it's for training and development more so than compensation.

And so we're finding that those who purchase our products inside the enterprise now realize that learning and development is, is mission critical for retention, it is also essential to fill skills gaps.

So, for example, one of our customers, which was in the -- which is in the printing business, that office printing business got hit incredibly hard by COVID, right, because people weren't using office printers. So what they did is we worked with them to retrain a large number of printing technicians for other technical jobs.

And that's played a key role and that business is turned around as they've shifted their - the mix of their revenue from just office printing to a more broad suite of IT services. So we're seeing that everywhere across our business demands like that.

We're excited by what we're seeing, because we believe that we can make a real difference, we make a real difference for learners. And we make a real difference for the enterprise that's seeking to combat the great resignation to upskill and reskill to train new employees for their jobs. It's an ongoing training within the enterprise.

So it's an exciting opportunity to be in this particular business..

Arvind Ramnani

That's great. And then, you know, I just wanted to ask quickly on guidance, right, like, I mean, you had roughly about $13 million, Q3 beat.

And then when I look at, you know, sort of the guidance range, you tighten the range by about $5 million and then increase the -- the kind of a target by $13 million sort of given sort of, you're seeing really good momentum in Q3.

Is there some level of conservatism sort of built into Q4? Or are there some aspects in Q4, where you feel like this guidance is, is a lot more realistic and it's not like a whole lot of conservatism built into it..

Gary Ferrera

Hi Arvind, this is Gary. Yes, so obviously, I've been here less than three months. So you know, what I do with guidance is tell you what I know. And so conservatism, I wouldn't say conservative that is built into that.

bookings obviously still 40% left to go in the quarter and in Q4, revenues at tighter range because revenue is a lot more known at this point in time, and we were able to narrow down the adjusted EBITDA because you know that that comes in a couple of million in either direction.

But obviously bookings is the biggest question at this time, because it's still 40 more percent..

Operator

Our next question comes from the line of Peter Heckmann with DA Davidson. Please proceed with your question..

Peter Heckmann

Good afternoon, gentlemen.

Just one quick housekeeping item about how much in ARR did Pluma add in the quarter?.

Jeff Tarr

Immaterial in the quarter as we -- this was our first full quarter with Pluma. We're very pleased. Bookings are ahead of our original expectations and acquisition model. But we're still early days on what's a small business that we expect to be a meaningful contributor going forward.

But I will tell you, in addition is that, that when I'm out talking to customers, you know and I'm talking to customers at the CEO and CHRO level, Pluma really resonates as a value proposition we're seeing our pipelines build, and we think it will make a real difference over the long term for our company..

Peter Heckmann

Great.

And then just can you give us an update on the competitive dynamics? We all know that there's been a lot of relatively new entrants, or maybe our awareness of those new entrants is higher, given some recent IPOs and some content players, some direct competitors, but how would you talk about that, and the overall demand versus any other changes in let's say, pricing or willingness to bundle by competitors, and how you're dealing with that?.

Jeff Tarr

Well, we love the competitive environment. Well, I'll tell you what I'm speaking to customers and analysts.

And I'm listening closely to what they have to say, what I'm hearing time and time again, is the single biggest change in the competitive environment over the last year is the new Skillsoft, we are -- we have a new management team, we have new sales leadership, we have new product, we brought three companies together, we've integrated those offerings, and we are having a huge impact in the marketplace.

And if you look closely at the publicly available data on the competitive set, what you see is when it comes to the enterprise, the corporate market, our scale is vastly larger than the competition.

And if you look behind the numbers, you look at such metrics as what's the average revenue per account, for example, you can see that we're not playing in a small way in the corporate market, we're playing in a big way at the corporate center on an enterprise scale. And we intend to continue to do so and grow our business.

The one final point I'd make is there's a lot of consumer oriented learning offerings out there. And what we've been finding is that those are great partners for us, because we can take those offerings, and make those available through Percipio to our customers.

And that's a real win-win for the numerous players who otherwise would not have access to the enterprise market.

And it's a win for our customers who rely on us to curate the C of early stage offerings out there, and bring the best of breed to them in a fashion that's integrated into our Aspire learning journeys into Percipio in a way that works for learners. So I'm, I'm excited by what I see in the competitive environment..

Operator

Thank you. Ladies and gentlemen, we have reached the end of the question-and-answer session. I will now turn the call over to Jeff Tarr for closing remarks..

Jeff Tarr

Thanks, everyone. I really appreciate you joining the call. today. We are pleased with the early results of our investments and platform content and go-to-market. I'm grateful for the strong execution that our team has been delivering.

And I believe we're well on our way to achieving our vision of becoming the most highly valued provider of learning solutions, preparing the workforce of today with the skills for tomorrow. Looking forward to speaking with you next quarter and sooner than that, with any callbacks. So thanks very much and have a great day..

Operator

This concludes today's conference and you may disconnect your lines at this time. Thank you for your participation and have a wonderful day..

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