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Financial Services - Insurance - Brokers - NYSE - US
$ 222.14
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$ 109 B
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EARNINGS CALL TRANSCRIPT
EARNINGS CALL TRANSCRIPT 2014 - Q3
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Executives

Daniel S. Glaser – President, Chief Executive Officer, Director J. Michael Bischoff – Chief Financial Officer Alexander S. Moczarski – Chairman of Marsh & McLennan Co. International & President and Chief Executive of Guy Carpenter Julio A.

Portalatin – President and Chief Executive Officer of Mercer Peter Zaffino – President and Chief Executive Officer of Marsh Scott McDonald – Chief Executive Officer of Oliver Wyman Group Keith Walsh – Investor Relations.

Analysts

Elyse Greenspan – Wells Fargo Securities, LLC Jay Gelb – Barclays Capital Michael Steven Nannizzi – Goldman Sachs Group Inc. Kai Pan – Morgan Stanley Larry Greenberg – Janney Montgomery Scott LLC Dan Farrell – Sterne Agee & Leach Inc Joshua D. Shanker – Deutsche Bank AG Meyer Shields – Keefe, Bruyette, & Woods, Inc.

Vinay Misquith – Evercore Partners Inc. .

Operator

Welcome to Marsh & McLennan Companies Conference Call. Today's call is being recorded. Third quarter 2014 financial results and supplemental information were issued earlier this morning. They are available on the company's website at www.mmc.com.

Before we begin, I would like to remind you that remarks made today may include statements relating to future events or results which are forward–looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995.

Forward–looking statements are subject to inherent risks and uncertainties, and a variety of factors may cause actual results to differ materially from those contemplated by the forward–looking statements.

Please refer to the company's most recent SEC filings, which are available on the MMC website for additional information on factors that could cause actual results to differ materially from those expressed or implied in any forward–looking statements made today. I'll now turn this over to Dan Glaser, President and CEO of Marsh & McLennan Companies..

Daniel S. Glaser

Thank you, Jamie and good morning. Thank you for joining us to discuss our third quarter results reported earlier today. I'm Dan Glaser, President and CEO of MMC. Joining me on the call today is Mike Bischoff, our CFO.

I'd also like to welcome our operating companies' CEOs, Peter Zaffino of Marsh, Alex Moczarski of Guy Carpenter, Julio Portalatin of Mercer and Scott McDonald of Oliver Wyman Group. Also with us is Keith Walsh of Investor Relations. We live in an age of risk and uncertainty.

Two years ago the world was reading about the eurozone crisis escalating tensions in the Middle East. The possible effects of climate change and the North East US was bracing for Superstorm Sandy. Today, recent headlines include cyber security, Ebola fears, healthcare cause and pension volatility to name a few.

Our clients face greater challenges than ever before as they try to anticipate and react to what lies ahead. Across the spectrum of global companies, we believe Marsh & McLennan is uniquely positioned to advice clients around the issues of risk, strategy and people.

We have many positive attributes including, a tremendous depth of talent in our colleague base, a collaborative and cohesive culture, market leading positions and a proven management team.

In this uncertain environment, there should continue to be strong demand for our services and capabilities, which we believe will produce the same growth in revenue and earnings while we continue to reinvest in our businesses. We also have balance sheet flexibility and believe we’re well positioned to profit from a variety of market conditions.

Moving to our results, in the third quarter, the company delivered its 13th consecutive quarter of double-digit growth in adjusted earnings per share. MMC’s revenue growth was 7% with all operating companies contributing. This performance was achieved both organically and through our strategy of executing on quality acquisitions.

On an underlying basis, revenue expanded 5%. This growth exceeded the increase in underlying operating expenses for the 16th consecutive quarter. This ongoing record of consistent performance drove our adjusted margin up 50 basis points to 14.6%, our highest third quarter margin in more than a decade.

Adjusted operating income rose 11%, while adjusted EPS grew 22%, extending our record of double-digit EPS growth to 13 quarters. Looking at risk and insurance services, revenue increased 7% to $1.6 billion or 4% on an underlying basis.

Adjusted operating income increased 6% to $242 million, notwithstanding the impact of increased hiring at Guy Carpenter and the negative effects of foreign exchange both of which we highlighted last quarter. Marsh’s revenue increased 8% to $1.3 billion or 5% on an underlying basis.

This was an outstanding performance, reflecting balance growth across geographies. The international division increased 5%, matching a strong average annual growth rate over the past five years. Latin America with growth of 11%, reported its eighth consecutive quarter of double-digit growth. Asia Pacific rose 5% and EMEA grew 4%.

Underlying growth in the US/Canada division was 4%. Marsh's revenue growth was driven by strong new business, particularly in countries such as the US, Canada, UK, Brazil and Peru. Guy Carpenter delivered 3% underlying revenue growth in the third quarter, its highest of the year.

This is a good performance, considering the ongoing rate reductions in many lines and increased retentions of risk by clients. Solid new business and penetration beyond our larger clients produced higher revenue in the quarter. Revenue growth was driven by the US, continental Europe, UK Facultative and Global Specialties such as marine and aviation.

In Consulting, revenue increased 7% to $1.5 billion or 6% on an underlying basis. Adjusted operating income reached $274 million, up 19% from the prior year. And the segment’s margin expanded 180 basis points, to 17.8%, the best in over 30 years.

Mercer’s revenue increased 4% to $1.1 billion or 3% on an underlying basis with all major geographies contributing. When viewed by line of business, growth continues to be driven by investments, which expanded 10% and by Health, up 4%. Two weeks ago, we provided an update on the excellent progress of Mercer Marketplace.

Over 240 companies have chosen our exchange for their active and retiree solutions with approximately 40 new clients to Mercer health and benefits. These relationships cover 500,000 employees and retirees and provide exchange assets for a total of more than one million lives.

This represents nearly five times the reach of Mercer Marketplace when compared with last year. Oliver Wyman continued to deliver outstanding results in the third quarter with revenue expanding 18% to $429 million. This reflects excellent underlying growth of 16%, which exceeded our expectations for the quarter.

We anticipate that Oliver Wyman’s growth will moderate in the fourth quarter. The growth in the third quarter was driven by balance performance across industry groups with particular strength in financial services and geographic strength in North America and Europe.

In summary, we produced outstanding third quarter results and we remain well positioned to deliver on the long-term goals we committed to at Investor Day in March. Growth in revenue, long-term EPS growth of 13%, increasing cash flows, and return of capital to shareholders through reducing the share count and double-digit dividend growth.

With that, let me turn it over to Mike..

J. Michael Bischoff

Thank you, Dan and good morning everyone. In the third quarter, Marsh & McLennan’s revenue increased 7% to $3.1 billion, or a 5% on an underlying basis. Adjusted operating income grew 11% to $458 million, and the adjusted margin rose 50 basis points to 14.6%.

GAAP EPS increased 20% to $0.54 and adjusted EPS rose 22% to $0.56, so another outstanding quarter both from a revenue growth and earnings standpoint. Investment income, investment income was $26 million in the third quarter, including $24 million of carried interest in Trident III.

We expect that the investment income in the fourth quarter should be de minimis.

We had highlighted on our second quarter earnings call that any investment income that may occur in the last half of the year would most likely be offset by corporate initiatives, including strengthening our cyber security protections, expenses related to strategic investments, and transformation efforts, primarily within HR and finance.

Approximately half of the investment income in the third quarter was offset by these initiatives, brining third quarter corporate expense to $58 million. The level of spending in the fourth quarter for corporate initiatives should be similar to the amount spent this quarter.

Foreign exchange, as expected the negative effects of foreign exchange on risk and insurance services continued in the third quarter and most likely foreign exchange will negatively impact the fourth quarter as well. Mercer completed its investment in Alexander Forbes in early October.

As previously announced, Mercer’s investment of approximately $300 million consists of two tranches, 15% last July when Alexander Forbes completed its initial public offering and approximately 19% in early October following the completion of customary regulatory approvals.

This transaction will be accounted for under the equity method and reported on a one-quarter lag basis. Accordingly in the fourth quarter, we will include the initial 15% share of Alexander Forbes’ earnings, net of tax and amortization.

Beginning in the first quarter of next year, the full 34% ownership will be reflected as net revenue in Mercer’s operating results. Debt, in early September, we issued $800 million of debt, including $300 million of 2.35% five-year senior notes and $500 million of 3.5% ten and a half year senior notes.

In early October, we used the proceeds to pay down $630 million of future debt obligations, including $230 million that was due to mature next September and $400 million due in 2019.

Expenses of 135 million for the early extinguishment of this debt were approximately $0.17 per share will be shown as a discreet item on our fourth quarter income statement. This expense will be excluded from our adjusted results in the fourth quarter.

The recent debt refinancing allowed us to take advantage of low interest rates, extended the maturity of our overall debt portfolio, lowered our annual interest expense and reduced future refinancing risk. As our next bond maturity of $250 million is not due until April 2017.

We have now completed the reshaping of our debt maturity ladder that began three years ago. At the end of last year debt on our balance sheet was $3 billion with an average interest rate of 5.1%. Today our debt outstanding is $3.4 billion with an average interest rate of 3.9%.

Cash utilization, cash was $2.65 billion at the end of the third quarter including the $800 million debt financing in September. Approximately $1.8 billion was held internationally. As I just discuss, $765 million was used to pay down the two debt maturities in early October.

Cash utilized in the third quarter included $154 million for dividends, a $173 million for acquisitions and investments including Mercer’s initial investment in Alexander Forbes of a $137 million and $250 million to repurchase $4.8 million shares. This marks the tenth consecutive quarter of share buy backs.

Through nine months, cash deployed included $612 million for acquisitions and investments, $600 million to repurchase $11.8 million shares and $429 million for dividends. In total we have utilized more than $1.6 billion for dividends, acquisitions and share repurchase this year.

This certainly has us on track to reach our target of $2.1 billion for the year. At the end of the third quarter shares outstanding declined to $542 million from $547 million at the end of last year. In the third quarter the quarterly dividend increased 12% with the board having authorized the fourth quarter dividend of $0.28.

Annual dividends per share this year will grow 10.4%. Clearly we’re delivering on our Investor Day commitments to reduce the share count every year and to increase dividends by double-digits on an annual basis. Lastly I would like to reiterate what Dan said earlier.

Our results in the third quarter were outstanding continuing the excellent performance we have achieved throughout the first nine months of this year. With that I’m happy to turn it back to Dan. .

Daniel S. Glaser

Thank you, Mike and operator we are ready to begin the Q&A. .

Operator:.

Thank you, sir. (Operator Instructions) I’m going to take our first question from Elyse Greenspan with Wells Fargo..

Elyse Greenspan – Wells Fargo Securities

Hi, good morning. I was hoping to start off by spending I guess little more time on what you’re seeing within more specifically on the organic revenue growth side.

It picked up in the US and Canada in this quarter, can you just comment a little bit more about what’s driving that and also what you’re seeing in terms of the pricing environment on the primary side and just your expectations I guess for the organic growth there in Q4 and maybe looking forward to some initial indications for 2015..

Daniel S. Glaser

Thanks, Elyse. It’s Dan. Let me just start by talking about the overall company for a little bit, I mean clearly we’re happy with the growth. The quarter was 5% for Marsh & McLennan Companies and year-to-date is also 5%. Within this and as we’ve said before each OPCO is different, some have more headwinds than others.

If I look at both March, Marsh’s 4% year-to-date, Mercer’s 3% year-to-date, Guy Carpenter at 1% and Oliver Wyman at 15% and that mix taken together gives us our 5%. I would still bracket us though in a 3% to 5% organic growth world. I think that’s really where the performance has been and there’s a lot of uncertainty out there.

So generally when we’re looking at our planning cycle and how we run the business and how we prepare for investments etcetera, it’s anticipating that we’re still on a 3% to 5% organic growth world, but Peter you want to talk about Marsh specifically. .

Peter Zaffino

Sure, Dan. Thanks, Elyse for the question. Let me start by just giving you an overview on what happened in the quarter for Marsh. Again the 5% underlying revenue growth really proud of, it’s the eighteenth consecutive quarter for us of organic growth.

It was very balanced across the world, so we had all major geographies from international contributing and as you mentioned US and Canada did quite well too, with 4%. What drove that really was a lot of fundamentals.

We had improved renewal revenue retention as well as client retention, so that contributed more in international than in the US and Canada because US and Canada had 1% growth at this time last year. But in the United States and Canada, we had terrific new business in the quarter. We had 13% growth year-over-year in new business.

All the businesses that are in the US and Canada division did contribute to the top line, so when I look across the world, really pleased and proud of the performance, but it really was the fundamentals in executing across the world, which generate the revenue growth. .

Daniel S. Glaser

Any other question Elyse?.

Elyse Greenspan – Wells Fargo Securities

Yes and then just in terms of Mercer Marketplace and the healthcare exchange enrollment, I know you mentioned the 500,000 employees that you have in your exchange this year.

How would you in terms of describe I guess the headwind in terms of just the number of companies I guess that you spoke to and those that shows to join your exchange and maybe was there a difference what you saw this year versus last year.

Also if there were some companies I guess that showed kind of wade – and make wade and not on your exchange this year, was that more that they were just holding off on their decision for another year or people just decided not to pursue a private health exchange entirely and on.

One last question just based on the enrollment figures that you saw this year and a strong growth, do you expect to start to generate positive earnings from your healthcare exchange when we look out to 2015. Thank you..

Daniel S. Glaser

Thanks, Elyse. That’s a hell of a question. So let me start by first giving some kudos to Julio and the team. We’re very pleased with the early results of Mercer Marketplace.

Now, Julio and the Mercer leadership team recognize the opportunity and they created a strategy to develop a comprehensive exchange capability that is user friendly, dynamic and flexible. They’re now executing on that strategy and we expect this to be a big business for us someday and eventually a solid contributor to the results of Mercer’s U.S.

H&B business. However, from an MMC perspective let me just say, we really aren’t counting on any meaningful contribution to MMC’s overall earnings for the foreseeable future. But Julio, little bit more detail please. .

Julio A. Portalatin

Thank you. Thanks for the question. I really want to set it in context first by talking a little bit about Mercer and where we’ve come in and leading into the Mercer Marketplace and the questions that you ask. We are really pretty pleased with Mercer’s third quarter performance.

We were able to once again deliver a solid step forward in financial performance while making good progress on execution of our key strategic priorities and objectives. We produced another solid quarter of earnings growth and margin expansion.

Our top line came in as Dan mentioned earlier 4% and then 3% on the underlying basis, up from our growth rate last quarter. We continue to be very actively involved in managing our cost base and investing in new opportunities while being disciplined across the board.

Last quarter we discussed our strategic investment in Alexander Forbes and crossing the $100 billion assets under management mark in our investments business.

This quarter we are really pleased with – that we’re able to report significant growth and progress in our exchange solution Mercer Marketplace whether it is the roughly five fold increase in employees or our active exchange the growth in our retiree exchange or the lives that we have access to through delivery of voluntary benefits in individual insurance.

Mercer Marketplace exchange platform on any measure has had a really good sales here and I’m very proud of the team for the work that they’ve done in this regard. Now as we position Marsh’s marketplace today and into the future, we continue to look at covering trends and how and why our clients are being attracted to what we’re offering.

But the reality is that we are finding that our exchange solution has a number of key attributes that are very attractive to our client base and prospects. First, we stand the market and our exchange is available to companies with a few, has a hundred employees and with no real upper limit.

Second, we had built in flexibility that many companies find to be of value, insured all self insured medical to find contribution or traditional funding as well as an array of voluntary benefits.

Third, we have a single solution that spans every segment of an employer’s population, from benefit, ineligible to sponsor group plans, to Medicare retirees. And finally, we’ve seen very strong early proof of concept including cost savings and high energy and high employee appreciation of the support they receive from our benefit councils.

So when you speak about why people are so attracted, those are some of the reasons we have seen and we’ve heard from our clients as being the case and it’s a full spectrum attraction and yes, there might be some early movers that are more likely to be considered in that middle market space, but we already are seeing for 2015 early adapters on the large market space and that’s been a lot of competition most recently as well.

So this is an evolving platform. It’s an evolving business and we continue to lead and we expect to continue to be in that leading position for a long time to come..

Daniel S. Glaser

Thank you, Julio. Well, that answer certainly matched the question. Next question, please, operator..

Operator

And we’ll go next to Kai Pan with Morgan Stanley..

Kai Pan – Morgan Stanley

Good morning and thank you for taking my call. So first question on the Guy Carpenter, the reinsurance brokerage actually, the organic growth 3% is very strong relative to the market condition.

So on that, I just wonder your thoughts on – in the near term, what do you see the upcoming January renewal pricing and what could potentially impact on your business? And then on longer term if you think the change in the marketplace to see if there's more alternative capital and the primary company probably either ceding less to reinsurance market.

So what's your – how do you adapt to the changing market there?.

Daniel S. Glaser

Thanks, Kai Pan. So Alex, Bischoff comment about your growth and then looking a little bit further, what’s the potential impact of alternative capital..

Alexander S. Moczarski

Yeah, so we’re really pleased about the third quarter 3% underlying growth is pretty good given the circumstances. On top of 5% growth the same quarter last year. How are we doing it? I think we are executing – I believe we are executing our strategic plan well. Our book of business has improved from the point of view of its robustness.

We have less reliance on the very, very large clients that we still have, but we would rely on a lot go back five years. Bear in mind actually this is now I think its 23 quarters where we haven’t gone backwards organically, only one quarter we were flat the rest have shown organic growth. So we have – we do lean forward, which I think is good.

Our book of business has moved to being more of a recurring book of business as we’ve done less transactional business in like Quill and other one-off products, as well as moving into our segments such as the mutual, the excess and surplus where they’re slightly smaller clients or oftentimes much smaller clients, but they need us and so I feel pretty good about our book.

I feel pretty good about the way we are focusing on growth areas such as accident and health, cyber, and also around innovate – innovation is really how Guy Carpenter was founded, the base on which Guy Carpenter was founded and we continue to innovate and I’m pretty happy about the pipeline of new services and new client base in technology that we’ll be coming out with over the coming year.

So we continue to lean forward. We’ve got, I believe, the best team in the business. We listen, we learn, we provide advice, we have insights and we look after our clients and I think without being arrogant and complacent that we continue to do that will maintain our relevance in there for our value.

Going forward around pricing, it makes – you kind of hear every now and then, we are bouncing along the bottom and then you get surprised by further reductions in pricing. We will see. We will see. We are – we’ve had adverse wins for a long time and we continue to be able to eke out growth and we hope to be able to do so going forward.

That’s something within our plans. And really that – so as far as alternative capital is concerned, we are agnostic to capital, we need to understand it. We need to make sure that our clients have free access to the best advices as regards where to go, who to rely on and that’s what we are working on.

There will be – there’s some talk every now and then about this intermediation I think as long as lots of options and we're on our game we stand to be in good stead..

Daniel S. Glaser

Thanks, Alex. Next question operator. .

Kai Pan – Morgan Stanley

Thank you..

Daniel S. Glaser

Thank you, Kai Pan. Next question operator..

Operator

And we’ll go next to Larry Greenberg with Janney Capital..

Larry Greenberg – Janney Capital

Good morning and thank you. I’m just wondering if we had turned back to the exchange and who – can you just elaborate a little bit on your strategy in the retiree market. I know you had decent growth there, but it seems like it’s moving more slowly certainly than the employee numbers.

So I am just wondering where you see yourself positioned relative to the competition there and any other comments you might have on that? Thank you..

Daniel S. Glaser

So Julio, specific comments on the retiree exchange and our capability for retirees..

Julio A. Portalatin

Okay. Thanks, thanks, Larry. From the beginning, our exchange strategy has been to use the strength of our organization and creativity to put together the most flexible and comprehensive offering in the market and we are well positioned to continue to do that.

It’s obvious that the largest piece of the opportunity lies in the active space, all right, where there is 165 million employees, who are receiving their medical benefits through their employers and if you were to prioritize where you want to stand a lot of your early time certainly there in positioning yourself not just early, but for this long marathon run, you certainly want to do it then and that’s where we’re focus.

Now, having said that, as you know we did make an acquisition with Transition Assist, we do have a continued investment in the call center capabilities and the technology capabilities for that sector and we will get our fair share of that business as we continue to grow and as always you have to continue to prioritize and reprioritize as the opportunity presents itself and we will continue to invest..

Daniel S. Glaser

That’s a great answer. So our priority initially has been on the active space. We are still in the retiree market and we are in there swinging, but our focus has been more on actives than on retirees at this stage.

Any other question Larry?.

Larry Greenberg – Janney Capital

Yeah, just numbers question.

I know you are – the number for your – of Marsh employees that were included in actives, was there – were there any Marsh retirees in the retiree bucket?.

Julio A. Portalatin

The answer is yes. There were Marsh retirees and it’s about 2600..

Larry Greenberg – Janney Capital

Great. Thanks very much..

Julio A. Portalatin

It’s about 20,000 on the active side..

Daniel S. Glaser

Yeah, so 20000 on the active side for Marsh & McLennan Companies..

Julio A. Portalatin

Yeah, it’s about 20,000 on the active side and retirees –.

Daniel S. Glaser

That’s 2600 retirees for Marsh. Perfect..

Larry Greenberg – Janney Capital

Great, thank you..

Daniel S. Glaser

Next question, please..

Operator

And we will go next to Dan Farrell with Sterne Agee..

Dan Farrell – Sterne Agee & Leach Inc.

Hi and good morning. Just a free cash and sort of near-term sort of cash flow question, the debt pay down in the fourth quarter would seem to be using a lot of the U.S.

cash and I’m wondering if that means anything from a short-term perspective on buyback?.

Daniel S. Glaser

Okay. So Mike, you want to handle that question..

J. Michael Bischoff

Yeah and good morning Dan, thank you for the question.

You are absolutely right as we manage our cash needs across the year, we have to take into account the seasonality of the needs, any acquisitions, obviously the dividend payments that we make, but then the appetite we have for share repurchase, and as you know from our Investor Day in March of this year, we’re anticipating a fairly significant amount and level of a share repurchase throughout the entire year.

I think it was 600 million through the first three quarters and we certainly are planning to continue to do that through the fourth quarter. Specifically to your question, the U.S.

cash and the international cash, we typically build our cash positions throughout the company in the second half of the year and work them up towards our bonus payments that occur at the end of February of the following year.

So looking at this year, we basically utilized our cash in the first quarter and then we began to build it up and that will continue to build up through the fourth quarter. But specifically on repatriation, we have not done that much repatriation of our international excess funds into the US through the first three quarters.

We are planning to begin to do that more so in the fourth quarter, as well as in the first quarter in anticipation of the bonus payments, as I said, at the end of February of 2015..

Daniel S. Glaser

Thanks, Mike.

Dan any other question?.

Dan Farrell – Sterne Agee & Leach Inc.

Just one quick one on reinsurance, you guys have made a lot of hires and investments in the reinsurance business this year. Have you seen any benefit from those hires yet in the revenues? Or is that something that could be coming through down the road? Thanks..

J. Michael Bischoff

Yeah, so a couple of things on that, first of all, most of the hiring was last year as opposed to this year but we are still very alive to the opportunity that Guy Carpenter has as a premier provider in the space to hire more people now or in the future.

So – and in terms of – I always shy away from those types of questions and answers that I hear across the space about production, people and production talents and what they would generally produce. We are a content company. Our job is to build the skills and capabilities of the organization.

And when we hire people, we are largely hiring them to serve existing clients and we expect that our great service of existing clients will lead to more opportunities on that business and on perspective business on new clients in the future but it’s never a calculation for us as to we are hiring these people and we are hoping they create revenue this amount this year and certain amount the following year after that.

So we are building capabilities as opposed to sales capacity per se. It’s sales based upon content capability. Okay. That’s helpful. Thank you very much..

Daniel S. Glaser

Okay. Next question, please..

Operator

And we’ll go next to Jay Gelb with Barclays..

Jay Gelb – Barclays Capital

Thank you. On the risk and insurance services segment for the year-to-date, it’s 3% organic revenue growth and 5% operating profit growth. I’m trying to get a sense of whether at some point we should expect that profit growth to accelerate and if there are any headwinds currently, if you can outline those that will be helpful too? Thanks..

J. Michael Bischoff

Jay, this is Mike. I think on an adjusted basis, it was 6% year-to-date. I just want to make sure that in operating income growth, make sure everyone has the correct facts. Okay, but your question is still right considering that we’ve been delivering across MMC double-digit adjusted operating income growth for quite a period of time now.

I think that we are in our sixth straight year of double-digit adjusted operating income growth for the company. We look at what we’ve said before that 3% is – 3% organic growth is sort of the sweet spot for the company and then when we grow above 3%, it’s easier for us to not only drive adjusted operating income growth but also margin as well.

And clearly when you look on a year-to-date basis, Guy Carpenter year-to-date has grown 1%, which basically means we are not looking for any margin expansion from Guy Carpenter and in fact we’ll spend any amount of money to protect the franchise and build the franchise for the future.

And so underneath the covers, you can pretty much imagine that Guy Carpenter is having a year where we’re treading water at best on a margin basis and margin is still rocketing forward and that overall arrives in a result.

And so when we look forward into the future, we live as we were mentioning earlier in a tremendously uncertain environment with a lot of moving parts.

But I don’t think there is a finer risk and insurance services organization in the world nor finer risk and insurance services leadership team, so I would bet on us in terms of being able to optimize whatever value is available in the world with respect to risk and insurance services..

Jay Gelb – Barclays Capital

Okay and then on a separate topic, there were a number of changes announced in the financial function across company, I was wondering if you could touch on those in terms of how we should be thinking about that?.

Daniel S. Glaser

Sure.

Well, I mean, we have – we’ve had a number of changes on the colleague front across the organization and within Marsh, Mercer specifically we’ve had a number of announcements of management moves and management changes and clearly you’ve seen some things that we’ve done on the function side where we’ve announced that both Marsh and Mercer are getting new CFOs and Mark McGivney has moved from Marsh into a corporate function.

We have a very strong finance function and we are just positioned in ourselves to optimize that financial function for the benefit of the overall firm.

And generally when we are making these moves, finance or otherwise, it shows the health of the organization and I was very excited to see particularly in Marsh and Mercer recently with several of the announcements that have been made giving high quality people who are a big part of our future, new opportunities to hone and test and develop their skills..

Jay Gelb – Barclays Capital

Okay.

So it’s all being done for position and strength?.

Daniel S. Glaser

Absolutely..

Jay Gelb – Barclays Capital

All right. Thanks, Dan..

Daniel S. Glaser

Next question..

Operator

We’ll take our next question from Meyer Shields with KBW..

Meyer Shields – Keefe, Bruyette, & Woods, Inc.

Thanks, good morning.

Dan, can you talk a little bit about whether you are seeing signs of, I guess, or what signs you are seeing of possible global economic slowdown?.

Daniel S. Glaser

Sure. Why don’t I start with that and then I’ll move it around the table so each of the operating company CEOs can give some commentary on it. But as I mentioned in the script, I really do believe we are living in unprecedented times, essentially in Asia, risk and uncertainty. It’s also in Asia relentless acceleration.

Opportunities and challenges develop faster than any point that I’ve seen in my career.

Over the past few years, the world has seemingly traded a set of financial concerns whether that’s global growth, financial stability, unemployment, or a new set of financial and economic concerns, which is less about stability and less about unemployment and more about growth.

And so you’re reading now a lot of growth concerns whether that’s with regard to continental Europe, the developing market, particularly China, et cetera.

And the looming potential threat of recession or even deflation in certain economies and into all of that economic bucket is a set of political and geopolitical concerns that we just haven’t seen really until the last couple of years.

And so then, I guess, you could add to the mix discreet items such as Ebola or cyber attacks and it creates quite a mixture of concern for us.

I mean, from our perspective being so well positioned around the world and in 130 different countries, issue on an economy basis, if you are talking macro, really it’s about continental Europe more than any other factor because as we have mentioned before, if we look at Europe including the UK, it’s about a third of our business.

UK is about a half of that. So you’re still talking about continental Europe representing 16, 17% of our business. If you recall in mid 2013, so not too long ago, about a year ago, most economists became cautiously optimistic about European prospect and believing that GDP had dwarfed.

We still seem to be bouncing around the bottom as far as we concern – as we are concerned. When we look at the data points month-to-month, it’s very consistent. It’s one step forward, two steps back, two steps forward, one step back, particularly in continental Europe.

It’s clear that relative to the US and the UK continental Europe is choppier and has a more uncertain economic environment.

In the past, insurance has acted kind of as a lagging indicator and consulting has pretty much been a forward indicator in terms of business activity and confidence but why don’t I stop there and just move it around the table and get some commentary.

Scott, you want to kick this off?.

Scott McDonald

Yeah, good morning Meyer. I’ll try and give you a little bit of insight from what we are seeing on the demand for consulting, which has done sometimes at least as a leading indicator. In the US, there is nothing surprising.

The US economy remains relatively slow but there is growth, there is still business confidence there and we’ve got a very robust and – for consulting across almost all sectors of the economy. So that hasn’t changed. In Europe, you all have the data and clearly there is an enormous slowdown in Europe on the economic side.

We still don’t see that on the consulting side of the business, so at least in Oliver Wyman, where we’ve got – it isn’t as robust as in the US, but it’s still strong demand and again it’s across all sectors ranging from manufacturing to financial services. So it’s not focused on a specific part of the economy.

I think that must be a lag because the economy has slowed down so much there. I would expect that had some impact on our demand. It’s hard to imagine how it couldn’t. One bit of good news on Europe, I’m sure you’re all aware of is the ECB completed their asset quality review and stress test over the weekend.

Oliver Wyman supported them with that work and we do hope that will now provide some more confidence in the banking system and may provide some impetus for growth in Europe we will see. And then outside North America and Europe, it’s mixed across the world.

We are definitely seeing some weaker growth everywhere but nothing severe and again it hasn’t fed through into consulting demand which remains strong in almost all markets with maybe the possible exception of Latin America..

Daniel S. Glaser

Thank you, Scott. Will it stay in the consulting segment for now and Julio, give us some commentary please..

Julio A. Portalatin

Yeah, a lot of what Scott mentioned certainly applies to some of our business for sure. I mean, in general we are pretty bullish on the U.S. in terms of our value proposition solutions. Pipelines were good. We continue to see demand for our very large set of solutions.

Little bit tempered just about everywhere else, give-or-take, we see a certain market slowdown in Europe. Now in our case about 50% of our European business is out of the UK.

The UK is fairing slightly better than the rest of the continent, but of course, it’s not going to be immune if the continent continues to slow down, but we are seeing a demand for our services and pipeline improvement in the UK. It’s kind of stabilization of pipeline in Germany, a little bit of an improvement in some other parts of the continent.

We’ll see if that actually results in revenue increasing. But when everything is said and done, even if we do see a bit of a softer side on the revenue side, we are seeing earnings growth this year and we expect that we will be able to position ourselves for continued earnings growth even in a slowing revenue environment..

Daniel S. Glaser

Thanks, Julio.

Peter?.

Peter Zaffino

Try not to be repetitive, I think the economic factors that really drive insurance in terms of growth, total insured value, sales, payroll, employee count, are all growing – growing modestly across the world. So it’s fairly balanced and a little bit of a tailwind that that’s offsetting some of the pricing.

As Dan highlighted, if we look at continental Europe, again we are cautiously optimistic that we are in a stable environment, but if I look at our revenue growth in the quarter, we had 33 countries that generated more than 10% organic growth, a 11 of those came from continental Europe, so third of our growth, so it’s encouraging.

I want to be cautiously optimistic, but we are in a fairly stable environment. So overall I don’t see a material impact and that contributing to the slowdown..

Daniel S. Glaser

Alex, do you have anything to add. .

Alexander S. Moczarski

Just to say that – you mentioned the Ebola and cyber, Ebola, we've brushed off our SARS files and we're looking to be able to relate it with the time when SARS came out and so we have our working party on that, so I view that as a side opportunity. Cyber we are certainly seeing opportunity there.

As it gets tougher to grow, we are seeing more demand for our strategic advisory help, so in general, we are still I believe, on the wake internationally and I think given that this opportunity to grow, so I’ve remained cautiously optimistic..

Daniel S. Glaser

So Meyer, I hope that wasn’t too much for you, but that’s our take on the macro question..

Meyer Shields – Keefe, Bruyette, & Woods, Inc.

No, that was outstanding and if I could just throw one numbers question to Mike, do we have a sense yet of corporate expenses in terms of run rate for 2015?.

Daniel S. Glaser

Yeah, I will just take that. Our expectation would be our corporate expense in 2015 would revert back to something akin to the 45 million or so per quarter. Okay, perfect. Thank you so much..

Daniel S. Glaser

Next question, please..

Operator

And we will go next to Josh Shanker with Deutsche Bank..

Joshua D. Shanker – Deutsche Bank AG

Yeah, good morning everyone..

Daniel S. Glaser

Good morning..

Joshua D. Shanker – Deutsche Bank AG

If I look at the pledged capital deployment shareholders for 2014, you guys talked about 2.1 billion and said it probably wouldn’t be lower than that for 2015. Obviously net operating profits are lower than that right now and they will be for a few years I assume.

I’m not asking for a long-term capital deployment plan, but when you guys think about your strategy, are you going to grow into that $2.1 billion number over multi-years or do you think the capital return to shareholders is inflated over the near-term?.

Daniel S. Glaser

I’ll absolutely – I’ll start with that and then hand it to Mike. We absolutely believe that we will continue to grow our adjusted operating income and our cash flow will grow even faster is our expectation over the course of our three or four-year planning cycle.

And when we spoke at Investor Day and made a commitment to $2.1 billion or [they are about] (ph) for 2014 and that 2015 would be similar to that. Our position on that has not changed and then I’ll hand over to Mike who will fill you in some of the details on how we would arrive on that kind of number for 2015..

J. Michael Bischoff

Well, thank you, Dan. And Josh, excellent question, and as Dan indicated, there is a number of premises with regard to our commitment to investors. The first premise and something that we’ve shared with investors is for many years our free cash flow was basically diverted into other activities.

But starting several years ago and currently and going forward, that free cash flow is available for reinvestment in the business, acquisitions, capital expenditures, it’s in return on capital of the shareholders in the form of share repurchase and dividends. So when we looked at 2014, we had a few things going on.

First we had a very high level of cash going into the year more than just on a seasonal basis and our intent was to utilize our excess cash over the course of 2014, which we have been doing and we will continue to do.

Then the second thing which is one premise of your question then is, well, is that all there is and what does that mean for the implications going forward? Well, as Dan indicated and we would like to anticipate, we plan on very healthy increases in our free cash flow going into next year and continuing.

The third thing has to do with debt capacity and we came into this year with $3 billion of debt on our balance sheet and we have $3.4 billion as it stands today. We feel our credit metrics have improved over the last three, four years and in fact, we think that the credit metrics will continue to improve over the next two to four years.

However, it also means that within that improvement of credit metrics basically because of earnings growth, we feel we have a little bit more capacity to grow our debt.

So overall, it’s a combination of utilizing our excess cash, little bit higher debt levels, but mainly the core of it is very strong operating earnings, very strong cash flow, and the growth of that cash flow..

Daniel S. Glaser

Any other questions, Josh..

Joshua D. Shanker – Deutsche Bank AG

Yeah, just a quick one. On the last conference call, you said we might want to expect there could be some investment income from Trident coming through, but generally that would probably be offset by incremental corporate initiative expenses.

Did we see the corporate initiative expenses this quarter? Does that mean that margins are slightly depressed or that didn’t happen?.

Daniel S. Glaser

Mike, you want to take that?.

J. Michael Bischoff

Yeah, thank you, Josh, and I’m sorry if we weren’t clear on that. We did say on the second quarter earnings call that for all intents and purpose is investment income over the last six months of this year would be offset by corporate initiatives.

There is many smaller corporate initiatives, the three larger ones that we spoke to and so when we looked at the third quarter, we had some idea of what investment income would be but we had a very little idea of what fourth quarter would be.

Now sitting here at the end of October, we have a fairly clear idea that investment income over the course of the last six months would be in that neighborhood of $26 million.

That said the corporate initiatives over the last six months of the year or the additional corporate initiatives will absorb that, about half of it in the third quarter and about half in the fourth quarter..

Joshua D. Shanker – Deutsche Bank AG

And will those corporate initiatives continue into ’15 or there is some sort of inflation of corporate spend right now going on?.

Daniel S. Glaser

Yes there is a – there is higher levels of corporate spend, which we believe to last on a temporary basis and we don’t expect much of it to continue into 2015..

J. Michael Bischoff

And you’ll see that all in our corporate line as you did this quarter with corporate expenses being $58 million, as Dan indicated our normal run-rate of corporate expenses is around $45 million. So you saw it very clearly in this quarter and you’ll see it most likely to the same extent in the next quarter. .

Joshua D. Shanker – Deutsche Bank AG

Thank you and congratulation on the quarter..

J. Michael Bischoff

Thank you..

Daniel S. Glaser

Next question operator..

Operator

We will go next to Vinay Misquith with Evercore..

Vinay Misquith – Evercore Partners Inc

Hi, good morning. The first question is on the pace of margin expansion in consulting, so it seems that Oliver Wyman is probably driving a lot of the pace of margin expansion given the growth, I was curious if that’s true and should we see a slowdown in the pace of growth there because of global slowdown.

Should we expect the pace of margin expansion to also slow?.

Daniel E. Glaser

Okay, so let me address that. We don’t break out the margins in the – in either segments, I mean the operating companies.

We would say that as a leadership team several years ago, we identified consulting’s, margins as an issue for us to address as a leadership team and to get underneath because we thought that with greater levels of financial discipline and sales capability that we could actually drive consulting margins far higher than what they were and so this is not a one year story at all.

If you look at it in terms of – in 2012 consulting was up 150 basis points, in 2013 consulting was up 160 basis points and year-to-date consulting is up 170 basis points. So we have had three years of dramatic change in consulting’s margins.

We’re right in the middle of our budgeting and planning cycle for the next several years and so it’s really too early for us to tell, I mean clearly from a margin expansion we will work in both segments to expand margins with higher levels when we have higher levels of organic growth, we will seek to do that.

And we expect in both segments over the course of the next three to five years that there’s tremendous opportunity that we have to go out there and execute on which would help our margins. But also as we’ve said many times, we’re not driven by – we don’t have a margin issue in the company, we’re not driven by margin expansion.

We’re focused much more on revenue growth, earnings growth and margin expansion is an outcome of having our revenue almost always exceed our expense growth and so that’s our position with regard to margins.

Any other question?.

Vinay Misquith – Evercore Partners Inc

Yes, just on Mercer.

What percentage of their business is recurring versus this consulting revenue?.

Daniel E. Glaser

Mercer..

Julio A. Portalatin

Okay, so just to clarify, of the consulting segment just keep in mind that Mercer makes up about three quarters of the revenue of the consulting segment, so when you make assessments or some estimates about improvements it would have to be a lot on that side in order for it to happen. So let me clarify that point.

Second point is that when everything is said and done, we continue to work hard to improve over a long term our results and we have a sustainable strategy to be able to do that and we will continue to do that as we go forward. .

Daniel E. Glaser

The recurring revenue, how much is –.

Julio A. Portalatin

It’s about – it depends on the overall, so the – for Mercer it’s about 70% recurring and 30% project oriented..

Vinay Misquith – Evercore Partners Inc

Thank you..

Daniel E. Glaser

And the next question. I think we have time for one more question. .

Operator

Thank you. We will take that final question from Michael Nannizzi with Goldman Sachs..

Michael S. Nannizzi – Goldman Sachs Group, Inc.

Thank you, just a quick one here on exchanges. Most of my questions were answered. It seems like the investments in exchange are going to offset the margin benefits in the near term.

Is there a level of enrollment where margin contribution would outpace the potential for expenses or do you expect that you’ll continue to kind of manage the business that way until you reach scale?.

Daniel E. Glaser

Yeah, so let me address that. I mean, first of all as we’ve said a couple of times, we are in the very early stage of a new business.

A business that has dramatic amount of potential for us, but we are also cautious because we’re in such an early stage and we don’t necessarily think that every competitor that could be in this segment is already in the segment.

Today at the end of the day business attracts completion and so it’s very hard for us to make any kind of long term assessment. What I would say is that we really aren’t expecting any earnings contribution and that we will invest whatever money is necessary to position Mercer as one of the leaders eventually in this exchange segment.

So on that basis it’s not a situation that that we’re seeking earnings from the exchange segment, we will be recycling any benefits that we get in any kind of short or midterm back into the business as we grow and position ourselves to be one of the leaders..

Michael Steven Nannizzi – Goldman Sachs Group Inc

Okay, so – I mean, if you think about those investments as you recycle those dollars, I’m guessing that either the ROI or something about investing in the exchange makes that an attractive place to put dollars to work.

How about operating margins, if we clear out the infrastructure expenses or investments, is there a way to think about that even relative to your kind of baseline benefits business..

Daniel E. Glaser

Yeah, Julio you want to take that without getting into details about the margin?.

Julio A. Portalatin

Yeah, thank you. I mean our exchange business has the potential to take business for us, we’ve said that before and in near we’re not expecting significant contribution to earnings as Dan said.

Longer term, we expect margins on the exchange as we said that the investor meetings that we had back in March, we expect margin of the exchange to be roughly in line with our margins in our health focused business today, which is one of our highest margin businesses that we have in the company.

So investment in the rapidly growing business lies, significant ramp up in the administration and that’s why we have an servicing and that’s why you have some early moderation as far as impact on earnings on a positive sense and if sales pace continues modest dilution will happen of course in the earliest, but as we said in 2014 we’ve managed to invest and still deliver great margin and great earnings improvement for the segment.

So we’ll continue – meaning the Consulting segment for MMC..

Daniel E. Glaser

Did that take care of it, Mike?.

Michael Steven Nannizzi – Goldman Sachs Group Inc

Sure, thanks..

Julio A. Portalatin

Okay, thank you..

Daniel E. Glaser

Okay, so I’d like to thank everyone for joining us on the call this morning and in particular I’d like to thank our clients for their support and our collogues for their hard work and dedication in serving them. Have a good day everybody..

Operator

And again, that does conclude today's conference. We do thank you for your participation..

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