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EARNINGS CALL TRANSCRIPT
EARNINGS CALL TRANSCRIPT 2022 - Q3
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Operator

Good morning, ladies and gentlemen. Thank you for standing by. Welcome to Jumia's Results Conference Call for the Third Quarter of 2022. At this time, all participants are in a listen-only mode. After management's prepared remarks, there will be a question-and-answer session.

I would now like to turn the call over to Safae Damir, Head of Investor Relations for Jumia. Please, go ahead..

Safae Damir Head of Investor Relations

Thank you. Good morning, everyone. Thank you for joining us today for our third quarter 2022 earnings call. With us today are Francis Dufay, Acting CEO of Jumia; and Antoine Maillet-Mezeray, Executive Vice President, Finance and Operation.

As previously announced, a new management Board and Acting CEO, have been appointed, while Jeremy Hodara and Sacha Poignonnec have stepped down from their Co-CEO roles. The Supervisory Board has appointed Francis and Antoine as members of the company's Management Board.

Francis, our Acting CEO, has been with the company since 2014 and has held multiple senior leadership roles, including CEO of Ivory Coast. He was recently Executive Vice President, Africa with responsibility for the group's e-commerce business across Africa.

Francis has a track record of successfully scaling e-commerce operations in Africa with a strong focus on profitability. He has been based in Ivory Coast in 2014 and is an Ivorian national. He brings a deep understanding of our business and the markets that we operate in.

Antoine, who you know, was previously Group CFO and has now been elevated to Executive Vice President, Finance and Operations. Antoine has been with Jumia for over six years and plays a very important role in the organization. These expanded areas of responsibility will no doubt benefit from his expertise and deep knowledge of the business.

Let me now cover the safe harbor. We would like to remind you that our discussions today will include forward-looking statements. Actual results may differ materially from those indicated in the forward-looking statements. Moreover, these forward-looking statements may speak only to our expectations as of today.

We undertake no obligation to publicly update or revise these statements.

For a discussion of some of the risk factors that could cause actual results to differ from the forward-looking statements expressed today, please see the Risk Factors section of our annual reports on Form 20-F as published on April 29, 2022, as well as our other submissions with the SEC.

In addition, on this call, we would refer to certain financial measures not reported in accordance with IFRS. You can find reconciliations of these non-IFRS financial measures to the corresponding IFRS financial measures in our earnings press release, which is available on our Investor Relations website. With that, I'll hand over to Francis..

Francis Dufay Chief Executive Officer & Member of Management Board

One is a deep knowledge of the market dynamics and operations underground in our markets. And two, obviously, focus and discipline. On the first point, the execution details of our strategy are well rooted in deep knowledge of the operations and the market specifics.

We use the learning's from our 11 markets, and many case studies of success to inform this strategy. The execution of this strategy happens on the ground in Africa. That's why we have taken very swift action over the past week, significantly reducing our presence in Dubai, and relocating most of the group leadership to Africa.

On the second point, we need much more focus in terms of scope of projects and activities that we undertake. We cannot be sharp in our execution, if we're spreading ourselves two things across too many projects. We need to stop projects that bring limited value to the platform and focus on what matters.

And again, to know which projects matter the most, we need to be underground with much closer feedback groups with the markets. So before providing you with more details on the strategy, I will pass it on to Antoine, who will walk you through the Q3 performance. Thank you..

Antoine Maillet-Mezeray Executive Vice President of Finance & Operations and Member of Management Board

Thanks, Francis. Hello, everyone. I'll start with the operating performance and KPIs of e-commerce and JumiaPay before moving on to commentary on financial metrics.

In terms of e-commerce dynamics, with sustained growth across all relevant usage KPIs, despite a more challenging macro environment, but are active consumers reached $3.1 million, up 3% year-on-year as we continue to acquire new consumers and grow the base of returning consumers.

Orders reached $9.4 million, up 11% year-on-year with sustained volume growth across product categories with the exception of JumiaPay app Digital Services, where we scaled back marketing investments and incentives to support unit economics.

The fastest-growing category in order terms was food delivery, which continues to exhibit strong momentum, with orders up 38% year-on-year. Food delivery remains a core aspect of our consumer value proposition, and we will continue driving its development across our largest markets and in Nigeria in particular.

GMV reached US$240.7 million, up 1% year-on-year and up 14% on a constant currency basis. FX was a material headwind to GMV performance in the third quarter of 2022 with all local currencies depreciating against the USD.

In particular, during the nine months period ending September 30, 2022 compared to same period of 2021, the Nigerian Naira, Egyptian Pound and West African CFA depreciated by 5%, 14% and 13% respectively against the dollar.

In terms of category trends, we started to see a stabilization of the GMV category mix with Phones & Electronics accounted for 36% of GMV in Q3 2022, in line with our contribution in Q 2021. The fastest growing category in GMV terms was Food Delivery, up 25% year-over-year, supported by the strong volume growth in this category.

While usage growth held up in Q3, we observed a softening of usage growth trends as we moved towards the end of the quarter, due to a deteriorating macro environment. The combination of inflation on commodities and food prices, alongside the stronger dollar and weaker local currencies is weighting on consumer spend and sentiment.

It also makes it more challenging for our sellers to sold goods, particularly for those more exposed to imports. With that in mind, we took the decision to suspend the GMV growth guidance for the full year. We will come back to that at the end of this section. Let's now turn to JumiaPay operating metrics.

TPV reached US$66.6 million, up 3% year-over-year and 16% on a constant currency basis. This was supported by the strong growth in both GMV and TPV on our Food Delivery platform.

On-platform penetration of JumiaPay as a percentage of GMV remained stable at 28% in the Q3 2022 versus 27% in Q3 2021, as we maintained a disciplined marketing approach to driving on-platform penetration.

JumiaPay Transactions reached 3 million in Q3 2022, down 1% year-on-year, impacted by softer Transactions performance in the JumiaPay app as we scaled back marketing investments and promotional intensity on the app. Overall, 32% of Orders placed on the Jumia platform in Q3 2022 were completed using JumiaPay, compared to 36% in Q3 2021.

As JumiaPay penetration is almost 100% on the JumiaPay app, the reduced share of JumiaPay app in the Transactions mix led to a decline in the overall JumiaPay Transactions penetration as a percentage of Orders. JumiaPay remains a core part of our platform.

And we intend to continue driving its development both on and off-platform in a very disciplined manner. Let's now move on to financials, starting with revenue. Revenue reached US$50.5 million, up 18% year-on-year and up 33% on a constant currency basis.

This was driven by strong momentum in marketplace revenue, which was up 27% year-on-year and 41% on a constant currency basis. First party revenue growth was softer at 2% year-on-year and 17% on a constant currency basis. As we undertook less business on a first-party basis compared to Q3 2021.

We retained an opportunistic approach to our first party activity. The aim is to bridge gaps in assortment on our platform on an ad hoc basis. We intend to enhance first party business margins by improving the processes and systems in this business and reducing business complexities by scaling back the FMCG category in certain countries.

Other revenue was up 53% year-on-year and 59% on a constant currency basis, partly due to the momentum of our logistics of the service offering, which generated over $1 million of revenue during the quarter. Let's now unpack the growth dynamics of our marketplace revenue.

Marketplace revenue reached $32.2 million in Q3 2022, posting its fastest year-on-year growth rate in nine quarters. Two-third of the marketplace revenue growth came from commissions, which reached an all-time high of $12.6 million, up 56% year-on-year, driven by commission take rate increases implemented over the past couple of quarters.

Value-added services was our second largest source of marketplace revenue at $8.4 million, up 32% year-on-year. This was a result of increased logistics revenue from local and international sellers due to increased pricing of services.

On the flip side, fulfillment revenue, which includes shipping fees charged to consumers, reached $7.9 million, down 11% year-on-year as a result of the selected deployment of next day free delivery.

We are currently making adjustments to the free shipping program, introducing higher minimum basket size and further restricting geographical scope to support our unique economics. Last but not least, marketing and advertising was our fastest-growing revenue streams, up 64% year-on-year, reaching $3.3 million.

This was the result of our sustained effort to enhance the value proposition of our ad solutions to our sellers and third-party advertisers.

The accelerating market-based revenue growth drove strong gross profit growth, which was up 29% year-on-year and 43% on a constant currency basis, reaching $33 million, and gross profit margin as a percentage of GMV reached an all-time high of 13.7%. Moving on to costs.

Starting with fulfillment expense, which reached $23.6 million, up 7% year-on-year and 22% on a constant currency basis. This was a result of volume growth with orders up 11% during this period, but also inflationary pressure on fuel and wages.

While we expect continued inflationary pressure on this cost line in the near-term, we intend to improve fulfillment economics in the midterm by driving scale efficiencies and enhancing productivity in our physical infrastructure.

Sales and advertising expense was $15.4 million, down 32% year-on-year and 28% on a constant currency basis as we brought more discipline to our marketing investment. This led to an improvement of marketing efficiency ratios with sales and advertising expense per order decreasing by 38% from $2.8 to $1.7 per order.

Sales and advertising expense as a percentage of GMV decreased to 6.8%, which was a 325 basis point improvement year-on-year. While this progress is encouraging, we intend to drive even further marketing efficiencies by improving the relevance and cost efficient effectiveness of our marketing channels. Let's now turn to tech and G&A costs.

Starting with content expense, which reach $13.6 million, up 44% year-on-year and 56% on a constant currency basis. This was mostly due to technology staff cost increases due to headcount increases completed in H2 last year. That said, we have been much more disciplined on the headcount front over the past few months.

We drove a decline in technology staff costs on a sequential basis, which explains the 5% decline in tech between the second and the third quarter of this year. G&A excluding share-based compensation, reach US$28.3 million, up 12% year-on-year and 22% on a constant currency basis.

This was mostly a result of staff cost increases on a year-on-year basis. That being said, the hiring freeze implemented earlier this year started paying off as the staff cost component of G&A, excluding share-based compensation, declined by over 6% on a sequential basis in Q3 2022.

We intend to drive even more staff cost savings and are implementing headcount reductions across a number of areas in the business to create a leaner and more general organization. To wrap up on cost, we have made good progress in the sales and advertising front. And in Greece staff cost discipline is starting to pay off.

That said, we do have room to take even more decisive actions across cost lines to drive further efficiencies, and we have a clear action plan to achieve that. Let's now move on to balance sheet and cash flow items. CapEx in Q3 2022, while US$3 million mostly relating to logistics and technology equipment purchases.

Net change in working cap had an outflow impact of US$13.1 million largely as a result of a significant decrease in trade payables corresponding to the payment of Jumia Anniversary campaign invoices during Q3 2022. Cash utilization for the quarter was $62.2 million, which is a 5% decline compared to Q2 2022.

At the end of September 2022, we had a liquidity position of US$285 million, comprised of 104 million of cash and cash equivalents and US$180 million of term deposits and other financial assets. I'll conclude my part with a review of our guidance.

As mentioned earlier, in light of the highly volatile and predictable macro environment, we have decided to suspend the full year 2022 GMV growth guidance, as well as gross profit guidance for H2 2022, which is linked to GMV. That said, we reiterate our guidance for all the other metrics that we guided on earlier this year.

We continue to expect to spend between $35 million and $45 million in sales and advertising in H2 2022. This implies sales and advertising expense of $19 million to $29 million in Q4 2022. For the full year 2022, we continue to expect an adjusted EBITDA loss of US$200 million to US$220 million.

This implies adjusted EBITDA loss of $42 million to $62 million in Q4 2022. For the full year 2023, we expect adjusted EBITDA loss to be lower than for the full year 2022. We will be providing quantitative guidance for that as part of our Q4 2022 earnings release.

Lastly, we reiterate our CapEx guidance for the full year 2022 of US$10 million to US$15 million. With that, I'll hand over to Francis for an overview of our strategic plan..

Francis Dufay Chief Executive Officer & Member of Management Board

Thanks, Antoine. We are committed to making meaningful progress towards profitability. We have a clear plan to get there and have already made significant management changes to ensure that we have the best team to execute on this strategy. I will start with the first level of the strategy, which is enhanced business focus.

This is an overarching principle of our strategy that will guide execution across all areas of the business. We intend to do less and better. We plan to allocate our resources and teams to projects that bring proven value to our platform and our broader ecosystem. This means that we will be closing our cutting projects that do not meet such criteria.

Here are some examples. First, we plan to discontinue Jumia Prime. Over the past couple of years, we tested the concept of a monthly subscription program, offering free delivery to consumers.

The results from this experiment in terms of consumer traction and stickiness fell short of our targets, as the market is probably too early in terms of adoption curve. That's why we are not stopping these initiatives. This is an example of how we plan to draw realistic conclusions in a timely manner from the experiments we do.

We aim to assess within a reasonable time frame, whether a pilot is successful or not. And take action accordingly to avoid committing resources for too long to projects that do not work. In addition, we are suspending logistics services to non e-commerce clients in several countries.

We believe management efforts in many countries will be better invested in improving the logistics efficiency for the core e-commerce business.

However, we will continue developing this activity in countries such as Nigeria, Morocco and Ivory Coast, where the proof of concept for this service has already been established and where we are able to allocate the right resources.

We are also scaling back our first-party grocery e-commerce in geographies where the category remains sub-scale in order to support our unit economics. Grocery can be a very relevant category for more advanced market with sufficient to improve marketing efficiency.

In smaller markets, it has added significant operational complexity, without providing much upside in terms of consumer adoption and stickiness. The priority is to master the basics in the smaller markets, hence our decision to discontinue first-party grocery there.

These are two examples of third-party grocery and logistics-as-a-service, a representative of how we intend to drive execution in a more nuanced manner by geography. It is difficult to push projects uniformly across all markets, given the differences in scale and development of our platform.

We need to do what's right for each market given stage of development. And sometimes, this means just focusing on the basics. What I have just covered here is a non-exhaustive list of discontinued or amended projects that we will be constantly reviewing to optimize our capital and resource allocation.

Moving on to the second level of our strategy, driving sustainable long-term growth to enhance e-commerce fundamentals. Historically, usage growth was mostly fueled by higher promotional intensity and marketing spend, which led to a deterioration of unit economics and phases of growth acceleration.

We are confident that we can simultaneously improve our economics and support long-term growth by working on the core e-commerce fundamentals. How will that translate in terms of actions? Mastering the e-commerce basics of selection, price and convenience across all geographies.

One of our first priorities is to offer customers the best selection with sufficient stock at the best prices in each one of our core categories. We are at a very early stage of e-commerce development in Africa and shifting relevant and sufficient supply online can sometimes be challenging.

We have a clear action plan to address that with a focus on core categories. We mean by core categories, the bread and butter categories of the platform. These are phones and consumer electronics, home appliances, fashion and beauty.

For these categories, we are developing stronger relationships with brands and local distributors to secure supply and get better prices. Last but not least, we have room to further improve customer experience and further embed a mindset of customer centricity within the organization.

We plan to continue investing in our technology backbone, though in a more disciplined manner, to make our platform even easier to use and more engaging for customers. To conclude on the usage front, we are taking a fundamental-led approach to usage growth.

Marketing and consumer incentives are very important, and there's a place for that in our strategy. But marketing cannot compensate for gaps in fundamentals like product supply. We have to address these first. Let's now move on to cost discipline.

We intend to take more decisive action on the cost front to drive efficiencies across the full cost structure. It is, of course, easy to cut marketing and consumer incentive budgets. It is much harder to open the box on each and every cost line and ensure that we are operating at the best level of efficiency across each one.

And this is what we plan to do. On the logistics side, for example, we intend to work on each cost components. We plan to optimize our freight and shipping costs by launching tariff negotiations with our third-party partners to ensure we are getting the best practice on each logistic goods. We are within our physical infrastructure.

We intend to increase SaaS productivity by enhancing our processes, while working on consumable costs such as reducing the use of packaging. We will also take a more disciplined approach to product category development, scaling back on product categories with changing fulfillment economics, such as growth rates that we just explained.

On the marketing front, we intend to improve marketing efficiency by leveraging best practices from countries with the best efficiency ratios. We have made some progress in improving marketing efficiency, bringing it down to $1.7 per order and 6.8% of GMV.

That said, we have countries with much better marketing efficiency ratios, and there are important lessons to learn from these markets. With that in mind, we intend to focus our spend on the marketing channels that drive the best returns on investments.

We will also put more focus on local marketing channels, including above-the-line education and activation initiatives. It will allow us to shift a higher share of marketing expense due to local currencies, while adopting an approach tailored to our markets. With respect to technology, we plan to continue investing in our technology backbone.

But we intend to do so with very -- with more discipline, prioritizing our development road map on products and features that deliver immediate benefits in terms of UX, for consumers and for sellers. Last but not least, G&A.

We have started seeing some progress from the hire increase implemented earlier this year, with staff costs coming down by 6% in Q3 compared to Q2. We intend to drive more staff cost savings and reduce headcount. We have taken steps to significantly reduce overhead expenses in Dubai, with meaningful G&A savings for the group.

And long-term benefits from locating decision centers back to Africa. To conclude on the cost discipline topic, we intend to work with a very granular manner across the full cost structure and take very deliberate action to cut costs.

Let's now turn to monetization, where we will continue to adhere to a balanced approach to drive growth across multiple revenue streams. We have made good progress in monetization in Q3, with gross profit accelerating by 29%, and gross profit as a percentage of GMV reaching an all-time high at 13.7%.

However, we are being more cautious with the level of monetization pressure we apply on sellers, as we also need to improve fundamentals of product assortments, supply and prices. This means that, in the near-term, we do not intend to implement any meaningful take rate increases.

On the other hand, we will continue developing services that bring value to our sellers and broader ecosystem participants, such as advertising. To conclude on monetization, we look at monetization very much as a byproduct of scale and are focused on driving growth, and value for sellers in order to monetize. Let's now move on to JumiaPay.

The development of JumiaPay on and off platform remains a priority for us. And here again, the overarching principle of business focus and discipline applies. We will work on making it a strong enabler for our e-commerce business, focusing on a more targeted number of products and ventures.

We will retain the disciplined approach to driving on-platform payment penetration, with disciplined marketing spend and consumer incentives. Lastly, we continue to be focused on extending our off-platform payment processing solution in Nigeria and Egypt, where we have previously obtained the relevant licenses to do so.

To conclude, the strategy that I've just outlined remains consistent with our core pillars. The important change is that, it addresses at the same time, profitability and growth with a greater sense of urgency and a concrete road map of decisive actions.

I'd like to emphasize that, the current macro volatility does not affect in any way our very positive long-term outlook for Africa. Africa remains the last frontier for e-commerce in the world, with very attractive demographic and digitization dynamics. I have spent the last decade with Jumia developing e-commerce underground in Western Africa.

I know first hand, the challenges of operating in our markets and successfully balancing growth and profitability. But I also know firsthand that, we have a great brand, a very strong platform and incredibly talented and dedicated teams. I am very confident that, we can build a large and profitable e-commerce platform in Africa.

With that, we are ready to take your questions..

Operator

Ladies and gentlemen, the floor is now open for questions. [Operator Instructions] Your first question for today is coming from Aaron Kessler at Raymond James.

Aaron Kessler

Great. Thanks for the questions. A couple of questions. First, just any way to size maybe the GMV impact from scaling back some of these initiatives that you talked about? Second, I think you talked about kind of excessive commission rate increases in the release.

Can you just provide a little bit more details around that and it sounds like you're slowing that increase going forward, but any impact on GMV, you felt in the quarter from the higher commission rates as well? And then I have a follow-up question..

Francis Dufay Chief Executive Officer & Member of Management Board

Okay. Let me answer the first two and yes, to repeat the third one. On GMV impact from scaling back a couple of initiatives, when we assess the initiatives as a function of benefits versus cost and return, basically return on investments. We believe that we can scale back some initiatives without meaningfully harming our top line.

We believe that refocusing that having our teams focused on a shorter number of projects, depending on geographies will enable them to deliver greater impact on other topics. That's basically the whole point of refocusing on basics. So we believe that the total outcome for the business will be positive. When it comes to commissions increase.

So our point here is very much that we need to create value for the vendors and all the sellers on the platform. What drives that if that vendor needs to see the value and the benefit from working with Jumia. And we very much see monetization in the future as a byproduct of scale.

So scaling with vendor, solving their pain points will enable us to monetize -- the take rate pressure needs to be monitored very carefully as one of our core pillars – pillars for growth now is focused on supply.

We are very much want to build supply -- strong supply on a set of core categories, and we don't want too high take rates to come in the way. So this is why we plan to be relatively careful with this level..

Aaron Kessler

Okay.

And finally, just in terms of operating expenses, where do you think the biggest areas for leverage or potential reductions going forward? Is it G&A or something else?.

Francis Dufay Chief Executive Officer & Member of Management Board

So I mean, as we said, that we're really going down the whole P&L, and we're opening the box on every type of cost that we have across the structure. So we're, of course, looking at G&A, which is possibly one of the most short-term impact.

We are already reviewing our central structure, our headquarter structure in Dubai with meaningful impact, as we plan to allocate most of the leadership towards Africa. And with – streamlining our governance and leadership structure across all countries. That's one.

But we also believe that we are -- I mean, we are actually quite sure that we have meaningful impact to capture from logistics efficiency. You see the evolution of costs that we posted this quarter. I would not say that we're super happy with the trend, and we believe that we can do better.

We can capture lots of efficiency with many detailed measures across our business lines. One very simple and basic example is our use of packaging material. That varies a lot across different countries, and we can just many countries towards the best benchmark that we have. That was for logistics.

We can also generate significant savings in marketing where we also have countries that show better practices is average, and we can learn from those countries to drive way greater efficiency.

So, we do really believe that we have efficiency and cost cutting capture pretty much across the whole P&L and we're confident we can achieve it with the team and the plan that we have..

Aaron Kessler

Great. Thank you..

Operator

Your next question for today is coming from Catherine O'Neill at Citi.

Catherine O'Neill

Great. Thank you. I just wanted to ask you if you could comment in a bit more detail on one of the things you mentioned in the release about seeing softer usage trends towards the back of the third quarter, which you expect to persist in the fourth quarter.

Could you maybe just provide a bit more detail on what you're seeing if that varies by market? And how much you saw that sort of deteriorate as we went through the third quarter? The other thing I wanted to ask about was the product mix.

I think you said you're moving away from FMCG, I might have misheard that, but you seem to be sort of emphasizing consumer electronics, fashion, beauty, et cetera. So, how should we think about the sort of take rate or margins if you're moving perhaps towards back towards consumer electronics, which tend to be sort of lower take rate.

And then the other thing I wanted to ask about was the cash burn. So, it looks like it was similar in 3Q and Q2 about $70 million each quarter.

I just wondered if you could give us any sort of idea on when you think this should start to reduce when do some of your initiatives start to kick in on the cash side?.

Francis Dufay Chief Executive Officer & Member of Management Board

Okay. So, let me -- hi Catherine, let me take the first two questions, and then I'll ask Antoine move into cash burn. Regarding softening usage trends that you mentioned well, you see that in the quarterly report, we pay 1% GMV growth year-on-year over the quarter.

So, you can -- I guess everyone can draw their own conclusion best plan what something means here. But obviously, we've been dealing with volatile and difficult macroeconomic context, significant local currency depreciation and volatility, which led particularly, and that's a great example of how it can impact us.

It led to many governments taking measures to protect their currencies and, for example, restricting imports, which directly impacted our ability to get supply on the platform. So, this is the kind of headwind that we have to fight again. And this is very much something that we see across all the markets.

There are some differences, of course, the markets are more affected by the time measures, but this is something that we see happening across Africa at the moment.

However, we are very confident that our plan to focus on supply and distributors and increasing our relevance to the biggest and main suppliers in the market can mitigate those impacts and is the right one -- in this case is microeconomic context.

Then on your second question, when it comes to the mix of categories, -- so as I mentioned, we're scaling back first-party growth in some geographies, not all of them, by the way. We want to make sure that we keep pushing and we keep investing in that segment in selected geographies where it makes sense.

We actually -- the fact that we want to be more reasonable and more focused in the new categories that we developed doesn't prevent us from doing the right things on the other categories. So we're also developing higher ID categories, such as consumer electronics and commission.

And this does not conflict with our push on everyday categories such as health, beauty and fashion, for example. Specifically on your question on take rates on these categories, the higher ID categories. Indeed we don't sell a phone or laptop or TV with the same margin that we would capture for, let's say, parachute [ph].

However, what matters to us is the whole equation with our logistics costs and our marketing costs. We know for a fact that on consumer electronics categories, our operating model works, and we can get very healthy economics across all of our markets from those categories.

So we're very confident in the fact that we need to develop or build and supply in these categories, and it does not conflict with our focus on everyday categories. Antoine, may I let you take the question on cash..

Antoine Maillet-Mezeray Executive Vice President of Finance & Operations and Member of Management Board

Yes. I’ll take the third one. The cash burn is a function of three things; CapEx, working cap movement and EBITDA. Regarding the CapEx, 2022 has been so far a year of investment, and we intend to decrease the CapEx investment in the coming quarters.

On working cap, we have been this quarter impacted by payment of Jumia Anniversary marketing invoices, which impacted significantly. And we must keep in mind that in the market we are operating in, given the uncertain macro, trust with suppliers is very important.

And we are consciously decided to be super sharp on payment terms and given from time to time to secure the product to pay in advance. This has a bit impacted our cash flow. Then the key driver to reduce cash burn is reducing the cost, and we're going to reduce EBITDA.

At this stage, it's a bit too early to give more guidance, and we'll give you more information in the Q4 release..

Catherine O'Neill

Okay. Thank you..

Operator

Your next question for today is coming from Lamont Williams at Stifel..

Lamont Williams

Hi. How are you doing? Thanks for taking my questions. The first is on food delivery. It's been one of the faster growing categories over the last couple of quarters. Could you just talk about the unit economics for that category for food delivery overall? And then secondly, on the sales and marketing cost.

How are you thinking about the balance between what level you could have for marketing costs and still grow your active customer base at a pretty healthy rate? How do you think about where that balance is kind of how low the kind of an absolute expense rate? Thank you..

Francis Dufay Chief Executive Officer & Member of Management Board

All right. So to your first question on food delivery. So that's our restaurant segment. So as you mentioned, the trends are pretty good, plus 25% year-on-year GMV growth, and we're very happy with the dynamics that we see in this sector.

This is very much a core part of our business, and we intend to keep on pushing the different segments, especially in a very successful geographies like Nigeria. Anyway, you mentioned economics. This is a segment that we intend to manage with the same level of increased discipline, increased focus and increased level of execution across the board.

We are open to stopping projects on a country-by-country basis if we believe they're not adding value, and really apply the same principle that we are applying to the rest of the e-commerce business. On your second question, towards the balance between marketing and growth, if I get it correctly.

Very interestingly, we have many success cases in the group of countries that have been able to manage very, very good levels of efficiency and marketing spend, while building up new categories and building growth for the whole business and a very healthy -- with very healthy economy.

So we don't really see a balance between growing and spending in marketing. It's more about doing the right thing, spending it on the right channel with the right level of efficiency. Having said that, for Q4, we reiterate our guidance on marketing spend. And we -- and of course, marketing spend remains part of the strategy.

And I may have to answer your third question..

Lamont Williams

No, that's it. Actually, can I -- just a follow-up question on the assortment. You talked about there's some gaps in assortment and you're going to move back into consumer electronics.

Are there any other categories where you might see some gaps in an assortment that you could give a little bit more detail on?.

Francis Dufay Chief Executive Officer & Member of Management Board

Very good question. So as we mentioned, we -- I mean, it -- we want to open that both country-by-country, geography-by-geography and it what makes sense for the business. We need that kind of level of granularity.

When you look country-by-country, the overall -- I mean, the big picture is that our core categories are more or less the same across the board, and that's why we know that we have very good customer traction, and we can have healthy economics, and we know it for a fact.

That's electronics, including food, TV, computing, consumer appliance, home categories, fashion and beauty. These are the bread and butter categories of Jumia e-commerce in general.

And across those categories, we see that in all countries are not at the same level of development, and we're trying to do the right decision country-by-country, category-by-category, distributor-by-distributor, brand-by-brand to improve our assortments and get the supply. These are really the basics. We want to win at this stage.

Of course, there are ways to go more deeper to expand into new categories. I mean, I can give you an example. Last year, I recorded great progress on building the category of agricultural inputs, agricultural tools and insurance. This is just an example. We're open to into new categories.

But really, at this stage, we just want to make sure we get the basic rates..

Lamont Williams

Okay. Great. Thank you..

Operator

There appear to be no further questions in queue. I would like to turn the floor back over to Francis for any closing comments..

Francis Dufay Chief Executive Officer & Member of Management Board

Thank you. So I would like to thank all of you for joining the call today. We will be very much looking forward to sharing with you more progress on our planning three months. Thank you very much..

Operator

Thank you, ladies and gentlemen. This does conclude today's conference call. You may disconnect your phone lines at this time, and have a wonderful day. Thank you for your participation..

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