Good evening. My name is Michelle, and I will be your conference facilitator today. At this time, I would like to welcome everyone to the DaVita Third Quarter 2020 Earnings Call. [Operator Instructions]. Mr. Gustafson, you may begin your conference..

Thank you, and welcome, everyone, to our third quarter conference call. We appreciate your continued interest in our company. I'm Jim Gustafson, Vice President of Investor Relations. And joining me today are Javier Rodriguez, our CEO; and Joel Ackerman, our CFO.

Please note that during this call, we may make forward-looking statements within the meanings of federal securities laws. All these statements are subject to known and unknown risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements.

For further details concerning these risks and uncertainties, please refer to our third quarter earnings press release and our SEC filings, including our most recent annual report on Form 10-K and subsequent quarterly reports on Form 10-Q.

Our forward-looking statements are based upon information currently available to us, and we do not intend and undertake no duty to update these statements, except as may be required by law. Additionally, we'd like to remind you that during this call, we will discuss some non-GAAP financial measures.

A reconciliation of these non-GAAP measures to the most comparable GAAP financial measures is included in our earnings press release submitted to the SEC and available on our website. I will now turn the call over to Javier Rodriguez..

one, enabling a best-in-class patient experience, delivering individualized care at scale; two, enabling our physicians to deliver industry-leading clinical outcomes; and three, lowering the total cost of care of kidney care populations through avoiding disruptions caused by preventable hospitalization stays and changes in modalities that are not clinically driven.

We're also making strategic progress in our shift to value-based payment model. Over the last decade, we built capabilities and real-world experience managing the total cost of care for ESRD patients through our partnerships and the unique relationships and access we have to more than 200,000 dialysis patients.

We've developed a model of care that is tailored to the specific needs of dialysis patients and have applied this to a variety of value-based payment models, including shared savings and full capitation. Our discussions with payers about using value-based arrangements to align incentives and drive better outcomes have accelerated in recent quarters.

On the government side, we're carefully considering the models for value-based arrangements developed by CMS. On the commercial side, we continue to contract for pay-for-performance models for both ESRD and CKD patients.

We're also using the expected growth of Medicare Advantage in the ESRD population to accelerate conversations with MA plans about new payment models. We're excited for the momentum toward value-based care, and we're prepared for opportunities to partner with government and commercial payers.

We believe that our current capabilities, deep experience and national scale give us a superior platform for delivering value to our partners, patients and payers. Now I'll turn it over to Joel, who will discuss our financial results and outlook in more detail..

first is the ballot in California. We contributed approximately $66 million to the industry initiative to defeat Prop. 23 in Q3, in line with our expectations for a full year impact from ballot initiative costs of approximately $0.50 per share. Second, we saw an approximately $50 million OI improvement in Q3 compared to Q2 from COVID.

On our last call, I cited an estimated $20 million to $30 million of net costs associated with COVID in the second quarter. We expected COVID impact in Q3 to be similar to Q2.

However, we actually experienced a net positive impact of approximately $20 million to $30 million in the quarter, a $50 million favorable swing over last quarter at the midpoint of the ranges. This was the result of significantly lower direct costs from COVID, with almost no change in the offsets we saw in Q2.

After adjusting for these two items, the underlying earnings power of the business remained strong in Q3 and consistent with Q2. Looking forward, COVID remains a source of significant uncertainty.

The course of the pandemic remains difficult to forecast and its impact on NAG, commercial mix and operating expense creates a wide range of potential outcomes for Q4 and for 2021.

Driven by the strong performance in Q3, our anticipation of another strong underlying result in Q4 and allowing for a range of potential COVID-related costs, we're updating our 2020 guidance as follows. We are increasing our guidance for adjusted operating income margin in 2020 to 15.3% to 15.6%.

We're increasing our guidance for adjusted EPS in 2020 to $7.35 to $7.60, and we are increasing our 2020 free cash flow guidance to $1.1 billion to $1.25 billion. Let me add a few thoughts to Javier's comments on our longer-term outlook for low double-digit adjusted EPS growth.

First, we currently expect this growth to be the result of adjusted operating income growth in the low to mid-single digits, with the balance resulting from disciplined capital allocation and lower debt costs. Second, this excludes any large uncertain events such as change to federal tax rate or the repeal of the ACA.

And third, we see this as the earnings and cash flow potential of the business in an average year, but performance in any individual year could vary materially from these trends. For 2021, we plan to give more details on our next earnings call. With that said, I'll call out some headwinds and tailwinds that could materialize.

First, we expect the absence of ballot initiative costs to be a tailwind. Next, if Prop. 23 in California were to pass and be implemented, we expect that there would be a material cost and operating challenges to comply with its requirements in 2021.

Third, COVID is impossible to predict, although our current expectation is that it could be a significant headwind next year. The negative impact on NAG accumulates over time so we'd expect our year-over-year growth in treatment volume to continue to be depressed even as the direct impact on our patients diminishes.

We also expect to lose the benefit of Medicare sequestration suspension and expect some of the other mitigants, like lower health benefit expenses and travel costs, to reverse. The impact on commercial enrollment has been lower-than-expected to date, although the longer-term impact of COVID on the economy could result in mix deterioration in 2021.

We're also seeing increased unit cost for PPE that are likely to be a headwind for 2021. We believe the one potential tailwind from COVID would be a reduction in some of the direct costs that we incurred in the - early on in the pandemic.

Next, while the contribution from calcimimetics should be relatively flat year-over-year, we will no longer call it out as nonrecurring as it becomes a permanent component of our run rate. Other swing factors include potential changes in Medicare Advantage enrollment and potential costs associated with initiating value-based care contracts.

A few additional items. Since our second quarter earnings call, we repurchased approximately 10 million shares of our common stock, so our share count as of today is approximately 112 million.

For your EPS modeling, you also need to consider the dilutive impact from outstanding equity awards, which in the third quarter was approximately 3 million shares. Finally, as a result of lower LIBOR rates and interest expense from debt financing that we have completed this year, we expect quarterly debt expense to be approximately $65 million in Q4.

With that, operator, please open the line for Q&A..

[Operator Instructions]. Our first question comes from Kevin Fischbeck from Bank of America..

I guess, maybe just starting off with the guidance commentary. I appreciate the headwinds, the tailwinds that you were discussing, which were really, I guess, about 2021.

But just to be clear, in your double-digit EPS growth you've incorporated a reasonable assumption for all these headwinds and tailwinds in that double-digit growth assumption over the next couple of years..

So yes, Kevin, we did. And I'd just point out that EPS guidance is multi-year. It's not for next year specifically, but yes, we have taken into account the headwinds and tailwinds that we pointed out..

And the base number, is that $735 million to $760 million? You mentioned a number of kind of onetime items in the quarter.

I just want to make sure that you're saying that $735 million, $760 million is the base off of which to use that growth rate?.

Yes. I think this year is a good base..

Okay. And then, I guess, as far as MA goes, you didn't specifically - I don't think you mentioned it being a headwind or tailwind. I think you kind of just kind of mentioned it as an uncertainty.

Can you talk a little bit about your thoughts on how MA is shaping up? And any update on the Humana contract?.

Sure, Kevin. So there's a bunch of dynamics in that. So let me grab them one at a time. Number one, we continue to think that the enrollment in MA will be gradual, consistent to what we've said in other quarters. Number two, the open enrollment, it just started. And so we don't have anything to report on it.

And even if we were further, we have very little visibility. So we will wait until basically January when we get the numbers. And then lastly, as it relates to Humana, there's a couple of things that I would say. Normally, we don't talk about individual accounts. But on this one, since it got public, I'll make a couple of statements.

I think the broader question that we should address is, is there a big bolus or a wave of negotiations coming out of the MA? And the answer is no, Humana is the exception. We are comprehensively contracted across the MA book. And so we're in a good spot, and the majority of our portfolio is contracted beyond 12 months.

As it relates to Humana specifically, they notified us of a nonrenewal. We're in a very constructive dialogue with them on a risk deal. And as you know, the risk deals take some time so we're negotiating with them, and we hope to get the issues resolved..

Okay. Great. And then I guess just the last question for now. You mentioned in the quarter that commercial pricing was a headwind even though, I guess, it was a tailwind for the year-to-date.

So I guess, what happened in the quarter? Is it a onetime item? Or is there something that we should be thinking about going on there?.

Yes, Kevin, it's much more of a onetime thing. I'd continue to focus on the full year-over-year rather than focus on the individual quarter..

Okay.

So you wouldn't expect that to be a Q4 impact as well?.

No..

And our next question comes from Andrew Mok with Barclays..

Javier back in May, you mentioned that peak level of unemployment matters more than the shape of the recovery. We're now at the end of October and peak unemployment, at least the headline number is likely behind us.

How does that peak number, combined with the internal data you see on COBRA uptake, shape your thinking on the potential impact that commercial mix may have on your business in 2021?.

Yes. Thank you, Andrew. I don't know when the peak will be on unemployment. So what we have seen from our patients is that they have been incredibly resilient about trying to keep their job and their coverage. So we are very happy with where we are right now in mix as it relates to where we were a couple of quarters ago, meaning it's held up.

But then, of course, we don't know where the - which direction the pandemic will go and how the labor markets will go. But that is - right now, where we stand today, we are in a stronger position than I thought last quarter..

Got it. That's helpful.

And then secondly, can you help us quantify the impact on treatment growth between patient mortality from COVID and slowing referral sources?.

mortality, transplants, missed treatments, acute and new patient starts. And if you go back last quarter, mortality was the biggest headwind and then transplants and missed treatments were small tailwinds. And acutes and new starts were small headwinds.

The four things other than mortality have really played through, and they've either diminished or they've reversed and as we see it now, obviously, things could change, but largely, those things are not playing through for NAG going forward. So it's largely a mortality story..

And our next question comes from Justin Lake with Wolfe Research..

I wanted to follow-up first on the 2021 headwinds and tailwinds. Just trying to think about, when you look at COVID, you talked about it could be a significant headwind next year. But you do have the lack of advocacy costs to kind of offset that.

Do you look at those right now as being neutral, an overall headwind or an overall tailwind, without giving too many specifics..

I'd say, Justin, it's too early to tell. There's really a lot of uncertainty about what COVID has in-store for us for 2021. So I don't think we're in a position right now to give a sense of order of magnitude..

Okay. But we know the lack of advocacy causes the tickets or the $0.50 number that you talked about.

You're saying these COVID costs could be that much or more, depending on what happens over the next few months into next year?.

Yes. So look, you have to think about COVID along a few different dimensions. There's the direct costs. Those could remain flat, they could go down, they could go up theoretically as well. I'd say a lot of uncertainty there.

They're the offsets and from where we stand right now, the Medicare - the sequestration relief is going to go away unless something new happens there, and that will clearly be a headwind. The savings we've experienced on benefits is likely to be a headwind as well as our teammates start going back and getting the care that they need.

And then T&E is a question mark. So that's some of the impact around the cost and the offset numbers. And then what you've got to add to that is the impact on volume. And remember, that accumulates. So the impact from Q2 plus Q3 will likely be - it will continue to be a headwind till those declines anniversary, and that will take a while.

And then the impact on mix is unknown. As Javier said, it's been a lot better than we ever expected. But we don't know what COVID has in-store for the economy going forward..

Okay. And then you mentioned mix. I think it was in the release, you said mix trended down in the third quarter versus Q2, or against you.

Can you give some more color in terms of how much mix change you saw there?.

I'll grab that, Justin. There's not a lot that stood out on mix. So I'm not sure what we - what you're shining there, but there's nothing that I would point to that's relevant for your model..

Okay. Maybe I misread that. And then last question, just another follow-up on Kevin's question on Humana. The - so if at you're at a network, I know you're having a conversation with them, but they are at a network for 2021. You've already told us it's going to be slow, steady growth in Medicare Advantage.

Can - do you think it's - I know some of this is going to depend on whether you retain members, and I think Humana might have been paying you a little more than average, at least according to them.

So when you net it all out, do you think it's possible that Medicare Advantage could still be a positive, meaning it will grow enough to offset the Humana losses? Or do you think this ends up being more like a neutral or maybe even a headwind given that - when you net it all together?.

Yes. I mean, obviously, there's a couple of pieces there. Number 1 is enrollment and do we get it right, that it is gradual. I think, again, we will get that right. As it relates to the contracting, as I said, we're comprehensively contracted. So we think that we've got it in the right box. And again, depending on Humana, it's a decent-sized player.

I think it's embedded in our guidance, but I don't think it's going to be anything that sticks out in your model as a big up or down. So those variables will move in a band that won't - I don't anticipate will be too big..

Our next question comes from Lisa Clive from Bernstein..

Two questions, yes. Just following up on the previous question. You did mention on the revenue, there was - that the quarterly change was primarily due to a decrease in commercial revenue per treatment. You mentioned that was really sort of one-off, unfavorable changes in seven government payer mix.

So that was sort of particularly oddly phrased and then a decline in calcimimetics, which was sort of as expected. So I just wanted to circle back to make sure there's nothing sort of going on in patient mix.

And particularly, if there was a bit of a headwind, that would sort of be odd given that I understand that the mortality that you're seeing amongst COVID patients is mainly elderly patients. So if anything, it would be a slight tailwind to patient mix. And then - so just some clarification on that would be great.

And then the second question, for your extra COVID costs around your teammates, what proportion or sort of how much of that was for child care and that - could that possibly decrease, notably now that schools are back in person for the most part, and hopefully will continue to be..

Yes. So Lisa, let me grab the RPT one. The government stuff is a seasonal thing that happens typically in Q3 around reenrollment in Medicare. In terms of the commercial side, you are right that COVID is a small - a small tailwind that helps our commercial mix to some extent.

Because mortality is differentially impacting older patients who are more likely to have Medicare..

The second part was around the cost of child care?.

Yes..

I think it's going to be fascinating to see what happens with the schools. I don't know, my kids and what I'm hearing from our teammates is that it's been very fluid. We've had a wide range from people that have been staying at home the whole time to all the way to full-time in school and somewhere in between. There's been positive starts and finishes.

So what we're trying to do is support our teams and create the resources so that they can go to work. And so we've got some safety nets and different programs that we're funding. And we hope that we have them covered. Of course, if this gets materially worse and we go back to a really acute shutdown, everybody will be in the same pickle.

So we prepared for that. And again, it's all in the bandwidth of how this pandemic behaves..

Okay. So it sounds like people still do need the extra support. So it's not - it probably isn't - the costs probably aren't decreasing on your end at this point..

Yes. Lisa, I mean, look, the different parts of the country are at different ways of handling the education system. And so we're seeing different pockets of expenses and demand and constraints on our teammates and how they're handling their child care. So it's been bumpy and regional..

Yes. More broadly, I'd say, as we think about the COVID impact on Q4, our expectations, is it a look closer to what we saw in Q2 than Q3, and it's likely to be a negative rather than the positive we saw in Q3..

Sorry, just to clarify that encompasses everything, right. That is not the narrow lens of education..

And our next question comes from Pito Chickering with Deutsche Bank..

A few questions for you on the fourth quarter guidance. It looks like in third quarter, you had a 15% operating income margin despite the $66 million of advocacy costs and you're guiding to margin declines in the fourth quarter.

Can you just help me sort of quantify what is implied within the fourth quarter margin and a little more detail on the positive COVID impact you had in the third quarter? I was a little unclear on that..

Yes. So for Q4, I think there are 2 things driving it. First is COVID. And as I just mentioned, we saw COVID was, call it, $20 million to $30 million positive to OI in Q3. For Q4, we're expecting something more like what we saw in Q2. So a large reversal. And so that's the biggest driver of the Q4 decline over Q3.

We're also anticipating some seasonal and other stuff that will likely drive the more - the kind of the underlying earning power for Q4 down a bit, but COVID is the biggest driver of the margin decline that we talked about.

In terms of Q3, as it relates to COVID, what you really see there is a bunch of positive impacts to the P&L associated with COVID. The ones I'd call out most are the sequestration, suspension, lower T&E, lower benefit costs. And the direct cost that we saw in Q2 largely went away, not completely went away, but to a large extent, went away.

And the result was the offsets were larger than the direct cost, and that's why COVID was a net positive for the quarter..

Okay. So and if we take the midpoint of your fourth quarter operating guidance, let's say, $420 million, we - I think that for 2021, add in the $50 million of COVID swing. I mean, the sort of the core run rate here should be in the $470 million range.

If we annualize that, is that how we should be thinking of that from a base running into 2021? Or just assuming that COVID slows down? Or is there anything that would sort of skew that logic one way or another way?.

Yes. So look, COVID, there's a lot of uncertainty about COVID in Q4. So I don't want to get overly precise.

But if you're looking for a jump-off point for modeling next year, I think full year, adjusting for the 3 big items, which are calcimimetics, ballot initiatives and COVID, is the right way to think about the starting point for a model for next year. I will point out, as I said calcimimetics.

But remember, we've called out calcimimetics as roughly flat in 2021 versus 2020. The reason I call it out is because in 2020, we viewed it as nonrecurring. In 2021, it will be a recurring part of ROI..

Okay. And then one more follow-up question for you. We're hearing that home dialysis is continuing to accelerate.

Is there any way to help quantify what the operating margin leverage is for every 100 basis points of patients who move from a center into home? How much of a margin impact is that to your bottom line?.

Yes. We haven't given that number. It's a very complicated question, and it moves over time. It depends which patients are moving from in-center to home. So we've generally shied away from trying to put a specific number on that..

But overall, it is a - the move to the home overall as a net operating margin improvement for you, correct?.

Yes..

[Operator Instructions]. Our next question comes from Whit Mayo with UBS..

Let me follow-up on that last question just a different way. What's the difference in the nonacquired treatment growth profile of in-clinic versus home? I know home is growing much faster as Pito alluded to.

But if we stripped out the home, what would the in-clinic growth rate look like?.

Sorry, Whit, I'm struggling - well, first of all, it's a hard number to give in the context of COVID, where NAG is moving around so much.

Are you asking now? Or are you asking in kind of pre-COVID?.

Pre-COVID..

What we've historically said is that the home is growing about 5x faster than in center..

Okay. Well, maybe just follow-up on maybe kind of a rule of thumb to think about the conversion of in-clinic and home..

I'm sorry, was I not asked?.

No, I guess I'm just trying to kind of - if we're growing, let's say, 1% at the enterprise level on NAG. And home is growing 8% or 10%. And I guess, we can follow-up. It's fine.

I may have missed this earlier, but what was one-time about the commercial revenue decline in the quarter? Was this normal payer settlements that just went against you?.

Just normal fluctuations, nothing worth noting, nothing that I think will recur in any way or has any impact on how to think about our commercial rate going forward..

Okay. And maybe one more, just - I don't know if you gave this already and I missed it, but the calcimimetics RPT and the cost per treatment..

I have not given those, but I've got them handy. Hold on 1 second. So for Q3, RPT for calcimimetics was $6.31 and for - and cost per treatment were $4.31. So if you think about the OI from calcimimetics in Q3, it was about $15 million..

Okay. And the expectation maybe for the fourth quarter, I know we've got ASP down a bunch..

Yes. So we've called out $50 million to $70 million would be at the high end of the range. I think we can continue to think we'll be near the high end of the range. We might actually be a little bit above it..

Our next question comes from Gary Taylor with JPMorgan..

Joel, maybe just going back to the home versus in-center. You said it was a complicated question. So I'm going to ask it a little more complicated fashion.

When you talk about the home incremental margin, is that percentage or dollars? And when you think about a center that's up and running and the contribution of an incremental patient versus sort of a fully loaded patient, does that change how you think about the answer? And then does PD or home hemo change how you answer the question?.

Yes. So it's true for both percentage and dollars. In terms of the other things you cited, all those things factor in. They're into it as does treatment, as does commercial mix and a bunch of other things..

Okay. I think that's helpful. I think I understand which way those swing. I was just looking on advocacy costs, $66 million in the quarter.

Those were immaterial in the 2Q, I think?.

Yes..

Is that right? And a year ago, third quarter of '19, I would have thought they were material. I couldn't find them in my notes. If you don't have them handy, I'll follow up..

So Gary, as a reminder, we think about our advocacy costs in 2 buckets. There's about a $30 million number that recurs year after year. And that's really not what we're referring to. That's baked into all our other numbers. This is the advocacy specifically related to Prop 23, the California ballot initiative, which happened in 2018.

So there was nothing in 2019. It's - right now, it's an even year issue..

Okay. Just two more quick ones, if I could. You haven't really talked about ETC very much, and you didn't cite it in your headwinds, tailwinds.

How are you thinking about treatment choices next year?.

Gary, thank you. I'll grab that. The EPC came out, cleared out some things, made some improvements, which we're very appreciative to the administration that they heard from the community.

We're going to obviously work really hard to meet their objectives because they're aligned with our objectives, which is to get more people to the right modality and to make sure that as many people as possible can get transplant.

If you're looking for something as to what to plug into your model, the reality is it's a bit early, but I'm going to use CMS and what they said. They said that it would be a saver of $34 million over 6 years. And so - and that's for the entire industry. So if you grab 1/3 of that.

And so my understanding is, it's a little more forgiving on the front end and then it grabs a little more on the back end. But as you can see, the numbers are digestible..

Got it. And then last one, any thoughts around how DaVita might eventually participate in CMS direct contracting? In a lot of ways, at the surface, that sounds like exactly what you've been asking for, for CMS for your patient population for a long time.

So it does seem like potentially, there'd be - I don't know how you play out in terms of passive enrollment, but it seems like there would be an opportunity to do some voluntary enrollment potentially in your population. I'm sure you guys have probably looked at it.

Any high-level thoughts on it?.

Well, you're absolutely right that we continue to explore every option. We continue to go after Kidney Care Act, and we are evaluating all of these voluntary models. They come out with rules as we go, and so they're quite dynamic.

And so one day, we're very excited about one format and then the rules come out, and it is either disappointing or harder for us to participate in it. And so we continue to evaluate it, and we will get back to you once everything is finalized. Yesterday, actually, for the voluntary model, the financial structure came out. It's roughly 100 pages.

And so we're still digesting it, but we'll be back to you when we have a conclusion..

And our next question comes from John Ransom with Raymond James..

Good evening, everybody. Just kind of stepping back and asking maybe a bigger question. I mean, it would seem like the incentives are aligned between MA plans taking capitation from Medicare and then working with you to capitate these high-risk patients. And certainly, you had 8 years' experience with DaVita Medical capitation.

I guess it's just not clear to me.

Are we going to be stuck in this fee-for-service land 5,000 years from now? Is this just going to move, like, glacially? Or what's the impediment for getting this into a more global discussion? Because it seems like we're just stuck where we were 5, 10 years ago in terms of like 99.9% of your revenue still being just fee-for-service, and you have these food fights over $1 here, $1 there.

I mean, just what's your perspective there?.

Thanks, John. Well, we agree with you that there's a big movement right now. There's appetite, there's momentum, there's a lot of interest. These deals are a lot more complicated to do, setting up the baseline, setting up the incentives, so they're multiyear, so we can do the investment.

But to your point, it's taken a while, but I think there is an intersection point right now of momentum. So it takes 2 to tango. And it feels like the other side is willing and we are ready. And so I think over the next couple of years, you're going to see a lot more of these deals come across..

Great. And then my other question is just if you go back to your last Analyst Day when you laid out your targets, I mean, there's obviously been a lot of noise with COVID and some temporal factors.

But if we step back and look at what you thought then and what we think has changed structurally in the business, what would you point out that has changed either positive or negative as we think about the earnings power of DaVita?.

Yes. So I'll take that. Fundamentally, we've made a lot more margin progress than we thought quicker than we thought we could and part of that comes from RPT, part of that comes from cost management. On the RPT side, I wouldn't point to anything specific. There's some mix in there.

There's some rate, both commercial and Medicare that has improved bad debt. So it's pretty broad-based. And similarly, on the cost side, I think we've done a great job on productivity. We continue to see benefits. On the pharma side, we've managed some of the non-people costs in the clinics extremely well.

So overall, driving the OI margin has been important. And then below the OI line, our interest costs are way down, and we bought back more stock faster than we thought we would. So there's no magic bullet in there. It's pretty balanced across the income statement, but we're super proud.

I think the results have been strong, and we're really excited with where we are right now..

And if we were just to think, like, in the old world, if mix were the same and the world was the same as it was, are you still having scarcer fights over commercial contracts and revenue per treatment? And we're not talking about Medicare.

Or have we sort of gotten past the period of contentiousness and some of these unfortunate negotiations years ago?.

Well, John, I mean, to be honest with you, it's weird what analysts and others hear. Because at the end of the day, the negotiation tends to be quite constructive and productive most of the time, and maybe it's that you hear of the outliers that are really contentious.

But on average, we all try to get to the same output, which is can we deliver more for the patients? Can we offer the best network? And can we bring it in, in a way that flattens or improves the cost curve? And so we all sit down with the same goals in mind.

And then just sometimes, it happens to be that people either us perceived as getting greedy or them perceived as being greedy. So there's not a meeting of the mind. But if you go back and do an inventory of how many of those were so contentious and drawn out, you can count them in your hand.

And so maybe we just tend to remember them because they are so visible..

Our next question comes from Matt Larew with William Blair..

Joel, maybe I want to take one more swing at sort of the COVID dynamics 3Q to 4Q. And appreciate the attempt to quantify it. This is challenging.

But just directionally, I'm still trying to make sense in my head which of those factors would be reversing in terms of the impact from a positive negative standpoint from Q3 to Q4? And maybe just at least understanding which items you're expecting reversal might help..

Sure. So it's a little bit more on the direct cost side. It's a little bit more impact from the treatment volume decline, and it's a little bit from reductions in the offset. So it's coming from all three of those buckets..

Okay. And then Javier, interesting update on the Kidney Smart platform and some good metrics there.

Just curious, where are you seeing the most adoption? And then just would be curious what maybe your economics, if any, look like when you're partnering with folks to provide that platform?.

Yes. The economics are not there. So it's free and access to all the community. And so the - anyone could get it. And the whole hope there is, of course, that people can transition to modality planning, in many instances just get mentally acclimated to the lifestyle change that you're going to have.

And so it is just literally a gift to the community and hopefully helps people transition into what is likely to be a very big lifetime lifestyle change. And so we're very proud of it. It's - if you've ever gone in, it's very comprehensive but easy to understand. And we think it's making a real impact in the community..

Our next question comes from Kevin Fischbeck from Bank of America..

Just a couple of follow-up questions here. I appreciate you breaking down the guidance for EPS a little bit, but maybe you could break down the building blocks a little bit more.

The operating income growth, is there a way to think about how much is revenue growth versus continued margin expansion from here? Because you're already above what you targeted for your 2022 margins. So just trying to figure out if there's more room to grow there..

Yes, Kevin, I think it's a bit early for us to get into that level of detail. It can obviously play out in different ways over time, depending on some industry dynamics. It could also depend on some capital allocation dynamics. So I think we're going to stick with just OI and EPS..

Okay. And then other question just being, you talked about - you're talking to Humana about doing a capitated type contract and - or value-based contract, I guess. And that, broadly speaking, there's a lot more interest in doing these types of things.

How should we think about the profitability of these types of contracts? Not specifically Humana, but just in general, like when you enter DaVita, is the expectation that you would be doing it as a way to kind of maintain the current economics that you have on those patients? Or is there a view that since you're taking risk, you should be paid more and maybe making more off that patient for inherently taking risk on top of just the fee-for-service structure from the past..

Yes. I mean it's a fair question, Kevin. And the reality is that there's - it's not a simple answer. The starting point matters and the baseline of the structure of matters and then in some of these, you have to invest upfront to get the returns on the back end. And so there's not a smooth easy answer to that.

But in general, I think what we're all trying to do here is bend the cost curve. And then if we can create a bigger pool for us to play in and participate in that hopefully we can participate in that. But it takes some investment upfront. And so that's how I think about it..

Okay. And I guess in the past, you've had issues with some of the way the government structures have been, where you kind of have this consistent adjustment to the baseline. As you deliver saving, your reimbursement gets cut. That's been where some of the prior demos have worked.

My assumption is that the conversations with managed care are more amenable, I guess, in their structure that they're kind of more tied to the overall MA rate rather than to the savings that you deliver?.

Yes. Usually in MA, of course, you have risk adjustment. And so on that, you get to acclimate to the patient there and how sick they are. And in the other government programs, it's been a little black box-ish. And then all of a sudden, at the end of the program and then after X amount of month, you find out that you were rebased.

So it just makes it really hard to forecast how aggressively you want to invest, and that's been the biggest challenge that we've had with the government programs. And the opposite goes for MA that you could actually understand your risk, you can understand your level of investment in the upside and downside..

Lisa Clive from Bernstein..

Just one follow-up question about home dialysis. Perhaps a different way of thinking about it, the profit impact is, is there a notable difference in the length of time that a patient stays on their private insurance when they're in the clinic versus at home? I imagine if they're doing home dialysis, they can stay employed.

So does that materially impact the number of months that they actually stay privately insured?.

The short answer is no, that there's nothing magical about home versus private insurance. There's a preselection bias maybe that more people that work will pick home.

And so if you might recall from capital markets, the other thing that's really important to remember is that roughly 85% of our patients that dialyze at home, dialyze in a center at some point. And so either on the front end or on the back end or even during their care.

And so we've always debated on some of these dynamics that you're trying to get to economically or length of private pay, et cetera. Is it because of the modality? Or is it because of the patient that pick the modality? And we don't know..

And at this time, I'm showing no further questions..

Okay. Thank you, Michelle. Let me make a couple of closing comments. Well, it goes without saying, it is a challenging environment out there. And so I just want to thank again the dedication, the caring and the professionalism of our teams. It has really energized our entire organization.

Secondly, we've delivered on the commitments that we made to you ahead of schedule, and we are really well positioned to deliver on our multiyear earnings growth. Stay safe, and thank you for your interest in DaVita..

And thank you. This concludes today's conference call. You may go ahead and disconnect at this time..