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Financial Services - Insurance - Property & Casualty - NYSE - CH
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$ 116 B
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EARNINGS CALL TRANSCRIPT
EARNINGS CALL TRANSCRIPT 2024 - Q4
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Operator

Thank you for standing by, and welcome to the Chubb Limited fourth quarter 2024 earnings conference call. All lines have been placed on mute to prevent any background noise. After the speakers’ remarks, there will be a question and answer session.

If you would like to ask a question at that time, simply press star followed by the number one on your telephone keypad. If you would like to withdraw your question, again press the star, one. Thank you. I’d now like to turn the call over to Karen Beyer, Senior Vice President, Investor Relations. You may begin..

Karen Beyer Senior Vice President of Investor Relations

Thank you and welcome to our December 31, 2024 fourth quarter and year-end earnings conference call.

Our report today will contain forward-looking statements, including statements relating to company performance, pricing and business mix, growth opportunities, and economic and market conditions which are subject to risks and uncertainties, and actual results may differ materially.

Please see our recent SEC filings, earnings release and financial supplement, which are available on our website at investors.chubb.com for more information on factors that could affect these matters.

We will also refer today to non-GAAP financial measures, reconciliations of which to the most directly comparable GAAP measures and related details are provided in our earnings press release and financial supplement. Now I’d like to introduce our speakers.

First, we have Evan Greenberg, Chairman and Chief Executive Officer, followed by Peter Enns, our Chief Financial Officer, and then we’ll take your questions. Also with us to assist with your questions this morning are several members of our management team. It’s now my pleasure to turn the call over to Evan..

Evan Greenberg Executive Chairman & Chief Executive Officer

P&C underwriting, investment income, and life income. Now I’ll turn the call back over to Peter..

Peter Enns Executive Vice President & Chief Financial Officer

Thank you Evan, and good morning. As you just heard, we concluded the year with another strong quarter, contributing to record full-year results across our three primary sources of earnings. Our balance sheet finished the year in an exceptionally strong position with book value of $64 billion and total invested assets of $151 billion.

The quarter and full year produced adjusted operating cash flow of $4.2 billion and a record $15.9 billion respectively. It’s also worth noting that during the quarter, AM Best affirmed our company’s rating and stable outlook, and in January S&P affirmed our rating and stable outlook.

During the quarter, we returned $1.1 billion of capital to shareholders, including $725 million in share repurchases and $367 million in dividends. We returned $3.5 billion in total for the year, including $2 billion in share repurchases and $1.5 billion in dividends, which represented approximately 38% of our full year core operating earnings.

The average share price on repurchases for the year was $269.23. Book value for the quarter and the year was adversely impacted by unrealized mark to market losses on our high quality fixed income portfolio due to interest rate changes, which we expect to amortize back to par over time, as well as foreign exchange losses.

Book and tangible book value per share excluding AOCI grew 2.9% and 4.3% respectively for the quarter, and 10.8% and 15.4% respectively for the year. Our core operating return on tangible equity for the quarter and year was 22% and 21.6% respectively, while our core operating ROE for the quarter and year was 14.3% and 13.9%.

Turning to investments, our A-rated portfolio, which now has an average book yield of 5%, produced adjusted net investment income of $1.69 billion, which included approximately $25 million of higher than normal income from private equity.

We expect our quarterly adjusted net investment income to have a run rate between $1.67 billion and $1.75 billion over the next six months. Regarding underwriting results, the quarter included pre-tax catastrophe losses of $607 million, of which $309 million was from Hurricane Milton and $140 million from Hurricane Helene.

The remaining balance was principally from weather related events split 31% in the U.S. and 69% international.

Prior period development in the quarter in our active companies was a favorable $352 million pre-tax with favorable development split 17% in long tail lines, primarily from general casualty, and 83% in short tail lines, primarily from property and agriculture.

Our corporate runoff portfolio had adverse development of $139 million, primarily asbestos related. Our paid to incurred ratio for the year was 83%. Our core effective tax rate was 18.2% for the quarter and 17.5% for the year, which are below our previously guided range due to shifts in mix of income.

We expect our annual core operating effective tax rate for 2025 to be in the range of 19% to 19.5%, including the transition cash tax benefit provided on the adoption of the new Bermuda income tax. I’ll now turn the call back over to Karen..

Karen Beyer Senior Vice President of Investor Relations

Thank you. At this point, we’ll be happy to take your questions..

Operator

Thank you. We will now begin the question and answer session. [Operator instructions] Your first question comes from the line of Brian Meredith from UBS. Your line is open..

Brian Meredith

Yes, thank you. A couple questions here for me. Evan, I’m wondering if you can dig into a little bit the Cal fire loss estimate that you’ve given out there. Does it include assessments, subrogation, kind of ground up? Maybe give us a little context on how we should be thinking about the $1.5 billion number..

Evan Greenberg Executive Chairman & Chief Executive Officer

Yes. First of all, it’s a ground-up number. It’s our own losses. We don’t go off of what we imagine as a total industry wildfire loss and a market share - this is our number that our adjusters on the ground have been able to estimate property by property.

It does include an assessment for--our projection of an assessment from the fair [ph] plan, and we don’t take credit in ours for subrogation..

Brian Meredith

That’s helpful, thank you. Then my second question, Evan, I’m just curious, looking at 2025, still getting some solid growth in commercial lines, call it mid to high single digit organic growth here in premium.

But if you think of 2025, is that kind of a good number to target organically, and then is this kind of the period that we’re looking at, that maybe you should start looking a little bit more at inorganic growth opportunities?.

Evan Greenberg Executive Chairman & Chief Executive Officer

I love you, Brian. Yes, you know, I don’t give--we don’t give guidance on forward-looking, but your first statement--you know, your logic sounds pretty decent to me. I didn’t say it, you said it.

As for inorganic growth, money is not burning a hole in our pocket and, as you know, it’s opportunistic and it’s in support of our organic strategies, and it’s got to be the right thing at the right price. We’re always looking..

Brian Meredith

Great, appreciate it..

Evan Greenberg Executive Chairman & Chief Executive Officer

You’re welcome..

Operator

Your next question comes from the line of David Motemaden from Evercore ISI. Your line is open..

David Motemaden

Hey, good morning. I had a question on the--for Peter and Evan on the favorable long tail reserve development, the 17% of the 350 or so on the active companies. It sounds like that was driven by general casualty.

That’s a bit of a change versus what you guys have experienced over the last several quarters, so I’m wondering if you could elaborate on the favorable development that you’re seeing there, because that’s quite different than what you and others have been reporting, and any clarity on what sort of accident year it’s coming from too would be helpful..

Evan Greenberg Executive Chairman & Chief Executive Officer

Well, I’m going to correct your mental model to begin with. Our casualty, we study different portfolios of casualty each quarter.

Some casualty portfolios, we have taken reserve strengthening, some portfolios we’ve taken no action, some portfolios we’ve had reserve releases, and there has not been a consistency per quarter except the consistency is the portfolios is we study each quarter, and so a cohort of casualty we studied this quarter had favorable development given the reserve strength in that portfolio..

David Motemaden

Got it, helpful. Thank you for that. Then maybe--you know, obviously strong results in North America commercial, that included a little bit of a headwind from the structured transactions too.

Could you--of that 40 basis point headwind, could you just help me think about the impact that had on the loss ratio and how we should think about the durability of that loss ratio going forward?.

Evan Greenberg Executive Chairman & Chief Executive Officer

You’re saying on structured transaction, what’s its impact in the quarter on loss ratio?.

David Motemaden

Yes..

Evan Greenberg Executive Chairman & Chief Executive Officer

Structured transactions typically run off favorable. Now, we don’t break down the pieces and going to give you each--you know, the component of that exactly, but they--what you should know is they run a higher loss ratio than the average portfolio does..

David Motemaden

Got it, okay. Thank you..

Evan Greenberg Executive Chairman & Chief Executive Officer

David, does that help you?.

David Motemaden

Yes, yes, that does help. I mean, I guess you guys had given the 40 basis points just on the total combined ratio. I guess I can just use that, sort of as a placeholder for what sort of impact that may have had on the--maybe a little bit bigger on the loss ratio, maybe [indiscernible]..

Evan Greenberg Executive Chairman & Chief Executive Officer

We don’t have it at hand, but it’s probably--you know, it’s in the range, okay?.

David Motemaden

Got it, understood. That’s helpful. Thank you..

Evan Greenberg Executive Chairman & Chief Executive Officer

It’s a fucking basis point, so it’s easy for me to tell you you’re in the range. I mean, it could be 10 basis points up or do, but we’ll take it offline with you and help you..

David Motemaden

Thanks..

Evan Greenberg Executive Chairman & Chief Executive Officer

You’re welcome..

Operator

Your next question comes from the line of Gregory Peters from Raymond James. Your line is open..

Greg Peters

Well, good morning everyone. Evan, in response to Brian’s question, you said you love him.

I don’t recall you ever saying you love a sell-side analyst, so the new year’s definitely starting off good for us!.

Evan Greenberg Executive Chairman & Chief Executive Officer

Don’t mess it up, Greg!.

Greg Peters

All right. I’m sure I can. Anyway, in your press release, you say you’re growing operating earnings and EPS at a double-digit rate.

You talk about the three buckets - PC, investment income and life insurance, so maybe you can, from a big picture perspective, unpack life insurance and talk about where you see the growth coming next year--or this year, I should say, ’25, and how it might compare with how the growth came out for ’24..

Evan Greenberg Executive Chairman & Chief Executive Officer

Yes, you know, there was a lot of consolidation impact on the life income in the ’23 year and a little bit of noise in ’24. There was one-time stuff in ’23, so to look through the underlying growth rate of that, it produced a really solid double-digit growth rate in income. When I looked through it, it was in that 12% to 14% range.

When I look forward, I see that continuing and even strengthening. We have good momentum, and it’s obviously Asia, and it’s both north Asia and it’s Southeast Asia. Our business in Korea, while the revenue growth is not overly exciting, the margin of that business continues to expand and our overall income is growing. It’s a ballast of the business.

It’s supported by then faster--countries that are growing much more quickly - Hong Kong, Taiwan, China now growing more quickly for us, and each of those producing improved margin and therefore faster income growth. Southeast Asia, with Vietnam and Thailand, they had slower growth this past year, and they’re accelerating as we go forward.

Finally, we have two other businesses in Indonesia and in New Zealand that are good businesses, picking up momentum.

It’s in direct response marketing, it’s in agency, and over 60% of the business, about 70% of it is really accident and health and risk-based type products, and the rest is very conservatively structured savings-related products, because people in Asia, you have two themes, you have an aging population in the north that requires a certain kind of savings and health-related product, and then you have people in Southeast Asia, where it’s a younger population, family oriented, there are no social safety nets, and so they rely on these kinds of products much more than they do in other parts of the world.

I’ll remind you, unlike many regions of the world, these parts of Asia are growing, particularly Southeast Asia. The economic growth is multiples of what we’re seeing in the West, and that just means a rising middle class..

Greg Peters

Thanks for the perspective and detail.

I guess pivoting to the other bucket, which is PC, it seems like the broader market is producing some pretty good results relative to longer term averages, and we’re hearing about increased competition across a broader set of lines of business, even you, in your comments, talked about financial lines, so maybe you could spend a minute and give us some perspective on how you think where we are in the cycle and how Chubb is going to be positioned to come out of it..

Evan Greenberg Executive Chairman & Chief Executive Officer

Yes, it goes to my comment, about 80% of the business growth, and where you therefore see the pockets of competition. As a backdrop and in the way you think about cycles--and I’ve been thinking about this for a while, we’re in a more inflationary period in the insurance industry, and it’s a prolonged one, than we have seen in a very long time.

We went through decades of really relatively low inflation, on the short tail class side virtually pretty flat, and on the long tail side, there’s always been pockets but it was running at a lower level. We’re in a period of sustained inflation, so to just stay in place, rates have to move.

It doesn’t mean margins improve if they just keep pace with loss costs, so a certain amount of industry growth is just to reflect inflation.

The competition, it’s increasing in shared and large account business, so first large account will grow more slowly because you have a couple of lines of business where competition increases - property, shared and layered property, but it’s well priced and it doesn’t mean that there’s a decrease in margin.

It means that to retain business, you become a bit more competitive, it’s harder to grow. More want that business, so you’re not going to see growth but you’re going to see good results from all we’re imagining as we go forward. E&S property, same thing.

Financial lines in large account, same thing; and then primary casualty is not a real growth business, but it’s a ballast that supports growth of many other lines for large account, so large account, not so much. In middle market and small commercial, growth opportunity, and it’s a growth opportunity across many segments.

By the way, there’s certain secular change taking place in that business, and by the way, it’s not simply in the United States, it’s global; and then the consumer lines business from high net worth to personal lines outside the United States to our accident and health businesses, particularly with middle class in Asia and in Latin America on both the life side and the non-life side, when I add it all up--anyway.

Does that give you a sense?.

Greg Peters

Yes, it does.

What did you mean by the secular change comment?.

Evan Greenberg Executive Chairman & Chief Executive Officer

When you--particularly in middle market in the United States, I’ll take that as an example, with all of the change in climate and cat activity, and with the change in the legal environment around the trial bar and social inflation, regional and mutuals have a harder time.

They’re not equipped with the data, with the balance sheet, with the depth of business in reinsurance relationships to be able to--and with the technology to be able to compete the same way. That over time is shifting market share, and it advantages a few larger players..

Greg Peters

That makes sense. Thanks for the answers..

Evan Greenberg Executive Chairman & Chief Executive Officer

You’re welcome..

Operator

Your next question comes from the line of Meyer Shields from KBW. Your line is open..

Meyer Shields

Great, thank you. Good morning. First, I was hoping you could walk us through any changes to your reinsurance purchasing at January 1..

Evan Greenberg Executive Chairman & Chief Executive Officer

None..

Meyer Shields

Okay, that’s pretty easy. The second, I don’t know if this is significant, but--.

Evan Greenberg Executive Chairman & Chief Executive Officer

Yes, I would have done--it did nothing [indiscernible]..

Meyer Shields

That’s fine, makes [indiscernible] there. There was a little bit of an uptick in administrative expenses in North America commercial, and I was hoping you could walk us through that. I don’t know if it’s incentive compensation or something else..

Evan Greenberg Executive Chairman & Chief Executive Officer

A little uptick in what in North America?.

Meyer Shields

The admin expenses..

Evan Greenberg Executive Chairman & Chief Executive Officer

No, it’s just--oh my God, it’s 0.1%. It’s just noise..

Meyer Shields

Okay..

Evan Greenberg Executive Chairman & Chief Executive Officer

Meyer--.

Meyer Shields

I’m sorry, go ahead?.

Evan Greenberg Executive Chairman & Chief Executive Officer

[Indiscernible].

Meyer Shields

Yes, I was looking for dollars, not the percentage..

Evan Greenberg Executive Chairman & Chief Executive Officer

No, it’s just--it’s just--no, nothing. It’s just variability in the quarter..

Meyer Shields

Okay, perfect. Thank you so much..

Evan Greenberg Executive Chairman & Chief Executive Officer

There’s not a trend in that..

Operator

Your next question comes from the line of Mike Zaremski from BMO. Your line is open..

Mike Zaremski

Hey, morning. First is a follow-up to your insights about the secular change in the U.S. middle market space. If I think through your comments in the past, Evan, you’ve said that Chubb has aspirations to move more down market, and your definition of mid market or small market might be also different than some of the peers.

But just curious if you’re painting a picture that Chubb’s competitive advantages are growing versus some of its peers, would you still have aspirations to do kind of inorganic things in the small midmarket space in the U.S., or less so as time goes on?.

Evan Greenberg Executive Chairman & Chief Executive Officer

Our focus is on organic SME - small and middle market, and it’s organic. That is our focus and has been our focus. Anything that’s inorganic is simply opportunistic, and that’s not our focus. It’s opportunistic..

Mike Zaremski

Okay, and lastly switching gears, on the investment portfolio, there’s been a bit of an increase in equities over the last couple quarters - we’re up to about $9 billion. Anything changing there in terms of over the next year, you expect to see a different mix shift in the investment portfolio? Thanks..

Peter Enns Executive Vice President & Chief Financial Officer

Mike, it’s Peter. First off, that specific $5 billion shift relates to us actually moving about $5 million of investment-grade corporates into a fund for, call it investment efficiency purposes between different entities.

The underlying is still investment-grade fixed income, but because of GAAP, we have to show it as equity, so there’s no underlying change in that.

In terms of the going forward, we’ve spoken about our strategy--you’ll see it in the investor presentation, there will be a change in investment allocation, slight change which we put out there in that investor deck..

Mike Zaremski

Thank you Peter..

Operator

Your next question comes from the line of Andrew Kligerman from TD Cowen. Your line is open..

Andrew Kligerman

Thank you, good morning. Evan, in casualty lines, you mentioned the 12% rate increase for North America - that sounds really solid. But in reinsurance, you said there were pockets of strength, and I’m hearing overall in reinsurance casualty, there’s a lot of softness going on.

One, why the disconnect; and two, what are those pockets of weakness in casualty reinsurance?.

Evan Greenberg Executive Chairman & Chief Executive Officer

No, I said there’s pockets of opportunity in reinsurance casualty.

You have to be very select, and I’m not going to go into more detail than that; but let’s be clear, we have not been significant, by any means, reinsurance casualty writers, and in fact we shrank and shrank and shrank over quite a number of years because we didn’t see the market producing an underwriting profit.

We see select--you know, the market is stressed in reinsurance casualty, and we see--you know, we see selective pockets. I’m not going to overstate it..

Andrew Kligerman

Got it..

Evan Greenberg Executive Chairman & Chief Executive Officer

Relative to travel, it’s not big money..

Andrew Kligerman

Got it, got it. Then with regard to the financial lines--.

Evan Greenberg Executive Chairman & Chief Executive Officer

[Indiscernible] it’s opportunistic trades [indiscernible]..

Andrew Kligerman

Got it. Then with regard to financial lines, it looks like that’s the area where you’re seeing premiums decline across the board. It’s been about three years now of continuous decline, particularly in public D&O.

What is it that players like about it, that they continue to go after it and you just don’t think it’s good business at this point?.

Evan Greenberg Executive Chairman & Chief Executive Officer

Well, we love the business. It’s the pricing..

Andrew Kligerman

Yes..

Evan Greenberg Executive Chairman & Chief Executive Officer

You know, look - during the pandemic, there was a significant drop-off in securities class actions and in other forms of loss - let’s call it employment practices liability during the financial crisis, so those years are producing favorable results.

The head fake around it, which is why I used the words, current accident year, is in terms of loss, the number of securities class actions, the frequency of loss is reverting back to the mean. In some areas, like employment practices, in fact frequency of loss is increasing pretty quickly.

Severity of loss continues to trend, and so I think what they don’t see or they ignore is what’s coming about current accident year margins and pressure. We know this. We have a big book of this business, and Chubb is a leader in this business across classes, and so we--we’re patient.

We know how to ebb and flow in a period, so it’s--you know, it’s not something you like looking at, but on the other hand we’ve got plenty of other tables to play..

Andrew Kligerman

Makes a lot of sense, thanks..

Operator

Your next question comes from the line of Alex Scott from Barclays. Your line is open..

Alex Scott

Hey, good morning.

First one I had for you all is on sort of the fallout from what we’re going to see in California from the wildfires, and I guess specifically, what will your approach be to the market going forward? Will you have to make any changes in the way you approach that market, and just interested in any thoughts you have on what needs to be done to sort of stabilize the insurance market there..

Evan Greenberg Executive Chairman & Chief Executive Officer

Yes, thank you for that question. Look - California is a difficult market for insurance companies, and it has only become more difficult over time.

The state along with the pressure it receives from consumer advocacy groups suppresses the ability to charge a fair price for the risk and tailored coverages to improve availability and affordability of insurance for the citizens of the state.

Insurers are unable to generate a reasonable risk-adjusted return commensurate with the risk of ensuring natural perils such as wildfire and the cost in California associated with reconstruction following a disaster.

This suppression of pricing signals, which are rising, encourages more risk taking by individuals and businesses as to where they choose to live or work, and it encourages less risk management or loss mitigation activity, and they’re part as well by federal and state and local governments, who all have a hand in loss mitigation activity that actually is occurring, or not occurring.

In a word, economics incent behaviors, and California is impacting those economic signals. As insurers have reduced their exposures in the state, the state has offered more under-priced coverage through its own insurer of last resort. Frankly, it’s an unsustainable model, and one way or the other, the citizens of the state pay the price for coverage.

California is not alone in this regard, but it certainly stands out. We’ve been shrinking our exposure in California for some time; for example, in the area where the wildfires occurred, our exposure has been reduced by over 50%. We’re not going to write insurance where we cannot achieve a reasonable risk-adjusted return for taking the risk..

Alex Scott

That’s really helpful.

Maybe just a follow-on question to that, would you expect what’s going on in California and sort of the fallout from that to affect property pricing more broadly? I mean, it seems like the world’s becoming a riskier place and certainly price adequacy has seemed pretty good in property and other areas, but will this be enough to change thinking, whether at the primary or reinsurance level, in your view?.

Evan Greenberg Executive Chairman & Chief Executive Officer

You know, it’s too early to tell. I don’t know yet.

As the loss, the magnitude of this loss emerges and grows, more of it begins to find its way to reinsurance balance sheets and to other balance sheets, and that’s going to be the question, is what is the ultimate size of the loss and where does it end up? That will give us--that will determine whether it has a broader impact on overall property pricing, which in my judgment overall is adequate.

This is a reminder of why the industry needs to maintain pricing adequacy..

Alex Scott

Thanks..

Operator

Your next question comes from the line of Elyse Greenspan from Wells Fargo. Your line is open..

Elyse Greenspan

Hi, thanks. Good morning.

My first question, can you guys provide, I guess, what the current excess capital drag on your ROE is?.

Evan Greenberg Executive Chairman & Chief Executive Officer

I’m sorry--?.

Peter Enns Executive Vice President & Chief Financial Officer

The current excess capita ROE drag. Yes, we haven’t disclosed that in a while, Elyse; and again, how we’re thinking about things, consistent with what we talked about in our investor presentation, is looking at our capital as also a source of investment as we gradually and incrementally increase our asset allocation towards alts.

That’s just starting, so I’ll say right now, looking at the year behind us, it will be in a range similar to, call it a year ago that we discussed and people backward computed, so. It was in the range of ROE looking backwards of around 2% on ROE and 6% on ROTE..

Elyse Greenspan

That’s helpful. Then my second question, you provided tax guidance, and I think you had said that it considers some transition cash tax benefit from Bermuda.

I had also thought that there was some--the potential for some reversals of the DTAs that were set up, so I’m assuming--I think that might not take place this year, but it might be a couple years out.

Are you guys just assuming there’s no change in the DTA structure of what was set up a year ago?.

Peter Enns Executive Vice President & Chief Financial Officer

Yes Elyse, from an accounting perspective, it’s based on Bermuda law, and Bermuda law isn’t expected to change. If it changes, we’d have to look at it. OECD came out with some administrative guidance a couple of weeks ago that has to be reviewed and see how it applies.

As you may have seen, the new administration has come through with saying they’re not going to participate in the global minimum tax of OECD and are vacating on that basis, so we have a sense of where--we have a very clear sense of where we are for ’25 and ’26, and one thing we know is longer term, it’s very uncertain, particularly with the new administration along with China, India, and some other very large countries not being involved at all as well..

Evan Greenberg Executive Chairman & Chief Executive Officer

It never involved Swiss law--.

Peter Enns Executive Vice President & Chief Financial Officer

Swiss law, yes..

Evan Greenberg Executive Chairman & Chief Executive Officer

Yes, it’s messy..

Elyse Greenspan

Then on--I’ll throw one in for Evan. You guys have been talking about competition in financial lines for some time, and obviously pulled back there.

Do you--what do you think it takes, I guess, for things to get better there? Is there something--are you not expecting conditions, I guess, to change at any point in the near term?.

Evan Greenberg Executive Chairman & Chief Executive Officer

I think there’s some--I think as losses emerge and it re-normalizes, that will be an ameliorating factor..

Elyse Greenspan

Okay, thank you..

Operator

Your next question comes from the line of Yaron Kinar from Jefferies. Your line is open..

Yaron Kinar

Thank you, good morning. Evan, at the risk of maybe changing your sentiment around the sell-side analysts here so quickly, I do want to go back to something I asked last quarter with regards to North America commercial premium growth, which was 2% on a gross premium basis.

I’m just trying to reconcile that with the pricing environment, which seems to be ahead of that, and the opportunities that you’re seeing and the appetite that you have. Maybe you can walk us through the puts and takes there..

Evan Greenberg Executive Chairman & Chief Executive Officer

I’m not sure what you--can you be more clear?.

Yaron Kinar

Sure. Your premium growth, gross premium growth was 2%. I think the pricing environment in North America P&C, if we take the bits and pieces of pricing that you offered, is north of that. It seems to also be a bit of raw trend--.

Evan Greenberg Executive Chairman & Chief Executive Officer

I think you have to start with net premium growth, not gross premium growth. Net premium growth--.

Yaron Kinar

Why would that be?.

Evan Greenberg Executive Chairman & Chief Executive Officer

Well, because net--gross premium growth has too many distortions of transactions that we do, that frankly distort that number, large transactions, where it may be a self-insured program or it’s a structured program, so gross has puts and calls based on the premium flows with our clients.

If you get to a middle market business, it’s more steady; but when you have large account and then you have gross line, even in E&S business with a client, that’s what makes a lot of noise and a lot of difference. You’re never going to get there. You have to start at net premium.

Now, I could just tell you that, and I’m giving you that as an explanation, not as a--this is nothing to debate..

Yaron Kinar

Fair enough, and if we take the net premium growth, which was 5%, versus roughly 7% pricing?.

Evan Greenberg Executive Chairman & Chief Executive Officer

Well, it’s a mix of--there’s a mix of business, there is a retention. It doesn’t translate directly, it never does. You start with a retention rate, you then have to add new business, you have to do it line by line and the mix of it, so you’ll hear overall pricing, but now take overall pricing and you have to adjust for the mix of business.

When you’re trying to translate to revenue [indiscernible]. If you want, offline we will give you a simple math lesson of that and take you through it..

Yaron Kinar

Great, I’m always--.

Evan Greenberg Executive Chairman & Chief Executive Officer

I don’t mean a lesson in a bad way. We’ll take you through and give you some--you know, maybe another way to help you think about it..

Yaron Kinar

Great, always eager to learn. Thank you..

Evan Greenberg Executive Chairman & Chief Executive Officer

You got it..

Operator

That concludes our question and answer session. I will now turn the call back over to Karen Beyer for closing remarks..

Karen Beyer Senior Vice President of Investor Relations

Thank you everyone for joining us today, and if you have any follow-up questions still, we’ll be around to take your call. Enjoy the day, thank you..

Operator

This concludes today’s conference call. Thank you for your participation. You may now disconnect..

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