Hello and welcome to the Eastern Bankshares, Inc. Second Quarter 2021 earnings conference call.

Today's call will include forward-looking statements, including statements about Eastern's future financial and operating results, outlook, business strategies and plans, including its pending merger with Century Bancorp, Inc., as well as other opportunities and potential risks that management foresees.

Such forward-looking statements reflect management's current estimates or beliefs and are subject to known and unknown risks and uncertainties that may cause actual results or the timing of events to differ materially from those expressed or implied in such forward-looking statements.

Listeners are referred to the disclosures set forth under the caption forward-looking statements in the earnings press release, as well as the risk factors and other disclosures contained in the company's recent filings with the Securities and Exchange Commission for more information about such risks and uncertainties.

Any forward-looking statements made during this call represent management's views and estimates only as of today.

While the company may elect to update forward-looking statements at some point in the future, the company specifically disclaims any obligation to do so, even if management's views or estimates change, and you should not rely on such statements as representing management's views as of any date subsequent to today.

During the call, the company will also discuss certain non-GAAP financial measures. For a reconciliation of such non-GAAP financial measures to the comparable GAAP figures, please refer to the company's earnings press release, which can be found at investor.easternbank.com. Please note, this event is being recorded. [Operator instructions] Thank you.

I would now like to turn the call over to Bob Rivers, chair and CEO..

Thanks, Ashley, and good morning, and thanks to all of you for joining us this morning. I'm here with Jim Fitzgerald, our chief administrative and chief financial officer, to discuss Eastern's financial results for the second quarter, as well as to provide a brief update on our pending merger with Century.

As we move into the second half of 2021, we're encouraged to see that the business environment around us here in Greater Boston and New Hampshire has clearly improved. Including PPP loans, we saw loan growth of $117 million this quarter or growth of over 5% on an annualized basis, which provides further evidence of confidence in business expansion.

We also saw continued strong deposit growth, as well as solid performance from our fee-generating businesses.

During the quarter, our Eastern Insurance group subsidiary announced our 34th acquisition of an independent insurance agency since 2002 and was recognized by the Boston Business Journal as the second largest insurance broker in Massachusetts based on premium dollar volume generated in 2020, moving up from third last year.

While our Eastern Wealth Management Division was named among the largest independent investment advisors in Massachusetts. In addition to helping provide more holistic solutions to our customers' financial services needs, their significant contribution to and diversification of our revenues represent a mark of distinction for our company.

So despite the challenges of record low interest rates and the continuing effects of the pandemic, we remain very optimistic and excited about Eastern's future.

Eastern has a long track record of strong organic growth, and we expect that our anticipated combination with Century will provide another opportunity for us to scale the company and serve even more customers in the greater Boston region.

We continue to be laser-focused on integration planning, which remains on schedule, thanks to the amazing team of colleagues at both Eastern and Century. I am particularly grateful to Century's Chairman, President and CEO, Barry Sloane, and Vice Chair, Linda Sloane Kay, for their guidance and support in making important and timely decisions.

In addition, after collaboration and review by both Century and Eastern's management teams, we have jointly developed a branch consolidation plan that we believe is thoughtful and balanced.

Of the 17 branches that will be consolidated, more than half are Eastern locations, which we think demonstrates our commitment to our new and expanded customer base. Importantly, we are not exiting any city or town where our combined network currently operates.

Eastern and Century are working together to ensure the merger has as little impact on employees as possible. As of today, 90% of current century employees working in the consolidated branches are being reassigned to another branch based upon where they live, currently work, and their branch experience.

We will seek, continue to seek opportunities for many of the remaining 10%, likely through normal organizational attrition.

Of course, we remain committed to delivering an outstanding experience to all of our customers and expect to staff the consolidated branches with employees from both organizations in order to better serve customers with teams who are familiar with both Eastern and Century customers, products and services, and procedures.

And starting today, Century customers can use Eastern Bank ATMs for free. We are pleased that Century's shareholders approved this transaction earlier this month and are working toward regulatory approval and a mid-November closing and systems conversion. Amidst all of these good news, we continue to be reminded that COVID-19 has yet to be eradicated.

As such, we remain vigilant regarding the ongoing impacts upon our customers, our colleagues and the communities we serve. Over a year ago, we stopped setting a date upon which we plan to ask 60% of our employees who are working from home to return to our offices, a position that has been repeatedly validated over time.

Most recently, our stance has been driven by concerns regarding traffic, which we expect to be far worse than before the pandemic as schools reopen and communities remain hesitant about the use of public transportation.

Although rising vaccination rates have made safety less of a concern, increasing instances of breakthrough cases affecting those who are fully vaccinated becoming infected are reigniting doubts about the safety and availability of in-person learning in child care.

As always, the safety and well-being of our employees remains our top priority, and they have responded to this high degree of flexibility with truly remarkable levels of productivity, successfully taking the company public and undertaking the largest acquisition in our history within an unprecedented environment.

Given their tremendous performance and increasing preference for working remotely over the past 16 months, we expect to largely continue operating in this way in the future, which will allow us to become more efficient and even more attractive employer.

That said, we are always mindful of our colleagues who staff our frontlines and our branches, insurance offices and other areas that require them to be onsite. Their safety is of paramount concern, and we are forever grateful for all that they have done to keep our doors open to serve our customers.

To these employees and to all of our 1,900 colleagues, many banks for your incredible resiliency and dedication. Likewise, we remain focused on the health and success of our customers.

For example, during 2021, we have processed over 6,500 Paycheck Protection Loans for $543 million, bringing our two-year total to over 15,500 PPP loans for $1.7 billion, the third highest in our market area, providing much needed relief to thousands of businesses.

As we know, we will only put all of this behind us when everyone possible is fully vaccinated. Even in our region, where vaccination rates are among the highest in the U.S., more than a third of the population are still unvaccinated.

With this in mind, earlier this week, the Eastern Bank Foundation announced an additional $2 million in COVID-19 support to increase last mile vaccination outreach and access, collaborating with community health centers, foundations, community organizations and other companies to address vaccine access disparities and reach populations living in cities with the highest incidence of COVID-19 cases.

Despite this caution, we are optimistic that the worst days of the pandemic are behind us and that we are all experiencing the final chapters of the pandemic. Better days are already here and even better ones are ahead. With that, I'll turn it over to Jim for an in-depth review of our second-quarter financial performance and our current outlook..

Great. Thank you, Bob, and good morning to everyone. As Bob mentioned, we're very pleased with these results, and we look forward to the upcoming Century merger in Q4. It's still fairly early in the process, but we're very happy with the reception of the Century staff and customers and the community in general to our merger.

As of today, we remain confident that we can achieve our financial targets for the merger as presented back in April. However, we look forward to providing a full Century update from a financial standpoint at the end of Q3 as we get closer to the expected transaction closing. For Q2, GAAP net income was $34.8 million or $0.20 per share.

We did have some nonoperating items in the quarter, including $3.5 million of merger and acquisition costs related to Century. Operating net income was $37.1 million or $0.22 per share.

I encourage everyone to review the reconciliation of non-GAAP earnings in Appendix A in both the press release and the earnings presentation to see the adjustments, and I'll include some remarks on some specific items throughout my comments.

Book value at June 30 was $18.37 per share, up from $18.14 at the end of Q1, and tangible book value was $16.33 per share, up from $16.12. Yesterday, our board of directors approved a dividend of $0.08 per share payable on September 15. For the first time since the onset of the pandemic, we saw core loan growth.

Excluding PPP loans, commercial loans were up 5% on an annualized basis in the quarter, and residential mortgages increased 15% on an annualized basis. We also experienced the continuation of strong asset quality trends with very stable nonperforming loans and a reduction in our COVID-19 loan modifications.

These factors and the generally improving economy during the period led to a loan loss reserve release of $3.3 million in the quarter. Net interest income was $104.6 million or $4.5 million ahead of the first quarter. The increase was driven by higher loan interest income of $2.3 million and higher investment portfolio interest income of $2.3 million.

PPP fee income was $9.3 million in the quarter or an increase of $1 million from Q1. The average securities portfolio grew by $713 million in the quarter, which was responsible for the higher investment interest income. The net interest margin on a fully tax equivalent basis was 2.69% for the quarter, down two basis points from Q1.

The core margin was 2.80% in the quarter, down nine basis points from Q1. We encourage you to review the non-GAAP reconciliation in Appendix E as it excludes the impact of PPP loans and our very high cash position, both of which we expect to change over time. It continues to be a very challenging interest rate environment.

We do expect our asset sensitive position to create a higher level of earnings as interest rates increase. But given the continuing low level of rates and our liquidity position, we expect our net interest margin to continue to be challenged.

Noninterest income showed good growth in our insurance and wealth management businesses and a nice recovery in our debit card revenues from a year ago, with 4%, 17% and 36% growth, respectively.

Overall, noninterest income was down compared to Q1 due to seasonal reductions in insurance revenues and a decrease in the fair market value of our interest rate swap portfolio, compared with the fair market value increase of $5.4 million in Q1. The changes in fair value were driven primarily by changes in interest rates.

We encourage you to review the Appendix B that reconciles GAAP and operating noninterest income. Noninterest expense in the quarter was $107.3 million.

This included the previously mentioned Century transaction expense of $3.5 million, expenses of $3.3 million, excuse me, expenses of $3.3 million related to the anticipated settlement of a consumer -- of consumer class action lawsuits, offset by a reversal of a tax credit impairment charge of $1.4 million.

Operating noninterest expense was $99.9 million in the quarter, up from $92.5 million in Q1. Salaries and benefits were up $5.2 million from Q1, primarily due to incentive compensation.

You might remember, I mentioned on the Q1 call that incentive compensation in Q1 was lower than the prior quarter, and this second-quarter increase was just getting back to that prior level. Marketing expenses were lower than expected in Q1 and saw a $1.8 million increase in the second quarter. This is just related to timing.

Asset quality continued to improve with a modest decrease in nonperforming loans, a strong coverage of nonperforming loans ratio and a continued low level of loan charge-offs.

As is included in Appendix F and the press release, loan modifications continued to reduce in the quarter from $178 million to $150 million or from 1.8% to 1.6% as a percentage of loans. All of these factors were included in the decision to release $3.3 million from the allowance for loan losses in the quarter.

The effective tax rate was just under 25% in the quarter. The balance sheet continued to be a source of strength for us in Q2. As I mentioned earlier, loans excluding PPP loans, grew $117 million in the quarter with an annualized commercial loan growth of 5% and an annualized residential loan growth of 15%.

These results were a little ahead of our expectations. The current commercial pipeline is over $600 million and a little larger than where it was a quarter ago. We continue to think the second half of the year will be a little stronger than the first half for commercial loan growth.

We have been pricing residential mortgages to steer more loans through the balance sheet, so we expected residential loan growth, but we're very pleased with the level of growth that we experienced in Q2, the 15%. We don't think that growth rate is sustainable, but expect to continue to price for portfolio originations and growth.

On the consumer side, our home equity portfolio showed modest growth for the first time in some time, and our order portfolio which is classified as other consumer is expected to essentially run off by the end of the year. The securities portfolio grew $860 million in the quarter as we've continued to deploy excess liquidity.

The composition of the portfolio by sector hasn't changed materially, as you can see from Page 11 in the earnings presentation. We continue to invest in bonds with an average duration of approximately four years. Current yields continue to be challenging. The yield on Q2 new investments was approximately 1%.

We continue to see growth in deposits and experienced $500 million of growth in average deposits in Q2. As most of you realize, our very low cost of funds at three basis points leaves really no room for rate reductions.

As is outlined in the graph on Page 12 of the presentation, the deposit mix is outstanding with 60% of total deposits and checking accounts and only 2% in CDs. PPP lending has been a great highlight for the last year, and our cumulative PPP lending is outlined on Page 14 of the presentation.

During the first two quarters of 2021, we originated $543 million of new PPP loans, and the outstanding balance for both years was $826 million at 6/30. We provide the remaining fees not yet recognized, which were $3.6 million from the 2020 vintage and $26.4 million from the 2021 vintage, for a total of $30 million.

We anticipate that the remaining fees from the 2020 vintage will be recognized before the end of this year and that a good percentage of the 2021 fees will also be recognized this year. We provided an update to our outlook on Page 16 in the presentation. The outlook excludes Century and is very consistent with our prior outlook.

Net interest income has greatly benefited from PPP fees in the second half of 2020 and so far in 2021. For this year, we continue to expect our net interest income before PPP fees to be between $360 million and $370 million. Operating noninterest income is expected to be between $180 million and $185 million in 2021.

Operating noninterest expense is expected to be between $390 million and $400 million. Net charge-offs are still expected to be between 10 and 15 basis points, and we currently expect the loan loss provision to be less than those charge-offs. The effective tax rate should be between 23% and 24%.

Thank you very much, and we're ready to open it up for questions..

[Operator instructions]. And your first question comes from the line of Damon DelMonte with KBW. Your line is open..

Good morning, everyone. Hope everybody is doing well today. So first question, just wanted to talk a little bit about the margin, Jim. You gave a little color on the core. This quarter, it looks like the liquidity drag subsided a little bit from last quarter.

Do you expect to see that to continue to decline? And will that ultimately help that 280 core, maybe not compress it as much as this past quarter?.

Right. So great question, Damon. And there's a number of moving parts, so let me sort of try and take it one at a time. You are correct, the cash, we have deployed a lot of that excess cash over this past quarter and prior quarters as well and anticipate continuing to do that at roughly the same pace in the upcoming quarters. So on that score, yes.

Century will close in Q4. We'll give a further update there, but just as a reminder, that's a cash transaction. so in and of itself, that will help the liquidity as well. You need to remember, the Century merger, Century has its own balance sheet with its own margin, so that's going to come on-stream in Q4 and really in 2022..

Got it. Okay. That's helpful.

And then with respect to the higher risk segments of the portfolio, those that have greater exposure to the ramifications of the pandemic, are there any areas that are of any meaningful concern to you guys? Or do you feel that the greater Boston economy has been pretty resilient and bounced back and most industries are well progressing back to a normal environment?.

So I'll give you a couple of responses there, Damon, I appreciate the question. First off, we're very pleased with the progress and the reduction of modifications. Very impressed, quite frankly, with the way our customers have come through the pandemic.

If you look at what constitutes those modifications, there's one sector which we've talked about in the past, which is hotels, really business hotels, if you will, that's in commercial real estate, that's a pretty decent percentage of those remaining COVID-19 modifications.

And what we said in the past, and it's still very true today, is we feel like those customers have done everything that they should have been doing. We've worked with them. We gave them longer-term modifications, so we do expect those modifications to be on the books through the end of this year.

That said, that relief was just the normal communication process with those customers. We're very pleased with the way they're working through the pandemic, and we can start to see some recovery, although it's, as I said, those loans will be modified through the end of this year.

Although that said, we're optimistic they're all pointing in the right direction..

Okay. Great. And then just last question, kind of bigger picture here, I'm wondering if there's been any opportunities with market disruption with the M&T/People's United deal.

I know People's was a decent competitor in the greater Boston area, so just wondering, any color or any takeaways on that situation and what it could mean to you guys for either growth, loan growth, or maybe hiring additional commercial lenders? Thank you..

Sure, Damon, this is Bob. Really, it's too early to tell at this point. We expect that there will be some, there always is to some degree in these kinds of combinations. So we're paying very, very close attention and looking for those opportunities, but really, nothing significant that we can see as yet..

Okay. Great. I appreciate it. Thanks a lot, guys..

Next question comes from the line of Laurie Hunsiker with Compass Point. Your line is open..

Good morning. Just wondered if we could go back to the deferrals here. Your deferrals look great. Just wondered if you could specifically hit three categories for us, both in terms of loan balance and in terms of deferral. Just looking for hotel loan balance and deferral.

I had last quarter, $178 million and $92 million on deferral, same with restaurants loan balance and deferral and same with retail. Or if you don't have those at your fingertips, I can follow-up with you off line..

Why don't we do that? We didn't include those this time, so why we do that, Laurie? The one area I would just comment generally is the hotel numbers that you referenced from the prior quarter are both down, meaning the total exposure and the amounts that are modified. So there's been a little bit of progress there..

Okay. Great. And then just back on the margin, I know you've got $800 million of PPP loans remaining.

What is the unamortized fees associated with that?.

Sure. And just to try to make my life easy, on Page 14 of the presentation, we do lay it out for you, Laurie. And it's -- we do it by vintage. Yes, we just do it my vintage. The total is $30 million..

$30 million. Perfect. Thanks. Sorry I missed that. Okay. And then on the expense side, just a couple of things. I know you laid out the 17-branch closure.

Was that part of the initial what you had targeted? Is there any change in the cost saves you laid out of 45%? Any change in your pre-tax one-time charges? Or how should we think about that? Is that in line with what you were thinking?.

That's a very good question. It's very much in line with what we were thinking and went through last April. And we're working through a number of all of those integration milestones now and would anticipate giving you sort of very full update at the end of the third quarter.

As I said earlier in my remarks, we remain very confident in the financial metrics we put out last April..

Got it. Okay. And then just last question here, thinking about your expense guide, the $390 million to $400 million, super helpful. Can you walk us through 2022? Because there's certainly more moving parts coming on with your benefit plan obviously in the fourth quarter, and then maybe some offsetting things that you're going to do.

How should we think about expenses with Century rolled in, cost saves factored, the benefit plans that come in fourth quarter 2022.

What was the baseline number in terms of expenses for 2022?.

So we haven't gotten there yet, Laurie. We're working on that. I think Century is -- there are a number of things related to both the absolute and also the timing as to Century expenses. So we do anticipate to come back at the end of the third quarter and give a complete update there.

The only thing I can point you to is we're still very confident that the metrics that we put out back in April are on track, and we're executing against those..

Okay. Great. And then, Bob, last question for you. One of the banks in your market had mentioned that there's been some level of conversations going on. But obviously, there's a lot less to think about on the M&A side.

Can you just refresh us since it's been a quarter since we've heard from you in terms of your thoughts on bank M&A? Not in terms of M&A, whole bank M&A, how you're approaching that? Obviously, you're digesting this deal, but looking forward, how you're thinking about that? Thanks..

Sure, Laurie. So again, first and foremost, we're very focused on Century. Largest transaction in our history, very important. So certainly, all eyes are on that in every way as it should be. That said, we're open to conversations with those who may be interested in partnering with us.

We're interested in those combinations as we continue to deploy our capital and scale our company. So that's pretty much our stance at this point. That hasn't changed really since we went public and continue to be very open to those conversations at this point, but really not much more to tell..

Great. Thanks for taking my questions..

Your next question comes from the line of David Bishop with Seaport Research. Your line is open..

Just curious, I think you mentioned a number, I didn't quite hear it, on the preamble in terms of the pipeline. Just curious if you could go over that and just curious maybe where that breaks down by product.

And is that mostly existing customers looking for new credits or are you picking up new market share? And then a follow-up if you could, I don't know if you have the average yield on new loan production this quarter versus those rolling off? Thanks..

I'll take the second one first because I don't have that. It's a good question. We'll try to add that going forward, David. I don't have it, though, but I appreciate the question. What I said was the commercial loan pipeline, so specific to commercial loans, us just north of $600 million. That's up from the end of the first quarter.

Generally, most of that is with existing customers. We're looking for new business all the time, as you would expect and know, and there's certainly new customers in there. The bulk of that commercial business that's in the pipeline and we're working through now is with existing customers..

Got it.

Does that break down? Is that all C&I, CRE? Just curious from a product standpoint how that shapes up?.

Yes, it's combined. I don't have the breakout in front of me. We can try and get more specific on that going forward. But it would look like our business, which is it's not 50/50 literally, but we do, we're very active in commercial real estate. We're very active on the commercial front.

And we're very active in our what we call community development lending. So it's really those three sectors. They all contribute very nicely to that overall pipeline..

Got it. And then you mentioned the deployment of excess liquidity into securities investment. Sounds like that's going to stay at about the same pace.

Just curious what sort of yields you're seeing with those being on board today?.

Sure. So we do expect that to continue at the same pace, which we've done the last couple of quarters, and we think that that's just prudent. We have obviously a lot of excess liquidity, so we wanted to be measured and balanced in that. In the second quarter, the yield on new purchases was about 1%. The average duration was approximately four years.

So very long. I'm making a cynical comment in a serious question, but reflective of the current environment..

Sure. Great. Thank you for the color..

There are no further questions at this time. I will now turn the call over to Bob Rivers for closing remarks..

Well again, thanks, Ashley, and thanks to all of you for joining and listening in. Appreciate the questions. And wish you a great rest of summer and look forward to talking with you in 90 days about our third-quarter results..

This concludes today’s conference call. You may now disconnect..