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Healthcare - Medical - Care Facilities - NASDAQ - US
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EARNINGS CALL TRANSCRIPT
EARNINGS CALL TRANSCRIPT 2023 - Q1
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Operator

Good morning. And welcome to Acadia Healthcare's First Quarter 2023 Earnings Conference Call [Operator Instructions]. Please also note that this event is being recorded today. I would now like to turn the conference over to Gretchen Hommrich. Please go ahead..

Gretchen Hommrich Vice President of Investor Relations

Good morning. And welcome to Acadia's first quarter 2023 conference call. I'm Gretchen Hommrich, Vice President of Investor Relations for Acadia. First, provide you with our safe harbor before turning the call over to our Chief Executive Officer, Chris Hunter.

To the extent any non-GAAP financial measure is discussed in today's call, you'll also find a reconciliation of that measure to the most directly comparable financial measure calculated according to GAAP on our Web site by viewing yesterday's news release under the Investors link.

This conference call may contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, including statements, among others, regarding Acadia's expected quarterly and annual financial performance for 2023 and beyond.

You are hereby cautioned that these statements may be affected by the important factors, among others, set forth in Acadia's filings with the Securities and Exchange Commission and in the company's first quarter news release.

And consequently, actual operations and results may differ materially from the results discussed in the forward-looking statements. At this time, for opening remarks, I would like to turn the conference call over to our Chief Executive Officer, Chris Hunter..

Chris Hunter Chief Executive Officer & Director

adding approximately 670 beds through approximately 300 bed additions to existing facilities, opening two in-patient de novo facilities, opening two facilities with JV partners and opening at least six CTC locations. Looking ahead, we are focused on expanding access and availability of our services across new and existing markets.

We will also look for ways to improve upon the delivery of care we provide and strengthen our capabilities with the right technology investments and differentiated services that continue to drive favorable clinical outcomes.

As a leader in our industry, we also recognize our corporate responsibility to promote sustainability throughout our operations. Earlier this month, we published our inaugural sustainability report, which outlines our focus and ongoing progress towards environmental, social and governance initiatives across Acadia.

Our report, which is posted to our corporate Web site highlights our dedication to quality service and care for patients, our drive to foster employee empowerment, engagement and excellence and our focus on environmental responsibility.

Across our network of 250 facilities, we have a shared mission to provide high quality behavioral health care services and we look forward to the opportunities ahead for Acadia in 2023 and beyond. At this time, I will now turn the call over to David Duckworth to discuss our financial results for the quarter and 2023 guidance..

David Duckworth

Thanks, Chris, and good morning. Our first quarter financial performance marked a great start to 2023 with 14.2% year-over-year revenue growth. Revenue for the first quarter of 2023 was $704.3 million compared with $616.7 million for the first quarter of 2022, reflecting the robust demand for our services with favorable volume trends.

For the first quarter, adjusted EBITDA increased 11.6% to $151.3 million compared with $135.5 million for the first quarter of 2022. Adjusted income attributable to Acadia stockholders per diluted share was $0.75, up 11.9% for the first quarter of 2023 compared with $0.67 for the first quarter of 2022.

Adjustments to income for the first quarter of 2023 include transaction related expenses and the related income tax effect. Maintaining a strong financial position will continue to be a top priority for 2023, providing us the flexibility and capital to support our growth strategy and future investments.

As of March 31, 2023, we had $63.8 million in cash and cash equivalents and $485 million available under our $600 million revolving credit facility with a net leverage ratio of approximately 2.2.

We remain focused on disciplined cost management across our operations and we will continue to pursue a disciplined capital allocation strategy that supports organic growth as well as opportunistic acquisitions. Now turning to our guidance.

As noted in our press release, we are affirming our previously stated guidance for 2023, which includes revenue in a range of $2.82 billion to $2.88 billion, adjusted EBITDA in a range of $635 million to $675 million and adjusted earnings per diluted share in a range of $3.10 to $3.40.

As a reminder, the company's guidance does not include the impact of future acquisitions, divestitures, transaction related expenses or the recognition of any additional provider relief fund income. With that, Joe, we are ready to open the call for questions..

Operator

[Operator Instructions] At this time, we will take our first question, which will come from Whit Mayo with SVB Securities..

Whit Mayo

Maybe just to start with the topic around labor.

Just anything additional that you can unpack that you learned within the quarter that gives you some confidence that we've hit the high water market? And really more specifically, my question is, when you marry together sort of the labor and the demand and volume agenda and the strategy you have with this hypothesis that I had that there's probably a deliberate strategy to let labor creep in an effort to perhaps secure volume with referral sources in an effort to play the long game.

It might just be helpful to kind of marry those two together..

Chris Hunter Chief Executive Officer & Director

I would say, just to start, we're really pleased with the improvement overall in our base wage inflation from 8% in Q4 to 7.5% in Q1. And I think to your point, I mean, the two are closely linked in terms of our ability to increase our staffing requirements has led to the record census that we've seen in the quarter and that we continue to see.

I would say an additional data point is that our wage inflation on a total basis, so when we're combining our premium pay, it was 7.1%, which is actually below 7.5% on our premium pay relative to last year where the metric was 8%.

So overall, I mean, I think the pay adjustments that we put in place in the back half of 2022 got us to a point where we're at market and I think really set us up for the rest of the year. I do think that we have also seen some real improvement in recruiting in retention trends which has also enabled our labor cost to be a little bit more stable.

We've had a real focus on improving our net new hires and we had another strong quarter around net new hires overall in really all classes, but particularly all classes of employees, but particularly RNs and BHAs.

And so we think that, that improvement in net new hires is also going to benefit us with reducing premium labor over time and also any of the temporary staffing challenges we had. The only other thing that I would just say on recruiting and retention, we just put a number of strategies in place that we think are really helping us on the labor front.

I mean one has been developing several partnerships with nursing schools where we're trying to attract nursing students into behavioral health, while in school, offering internships and rotations, that's been beneficial. We've also put some strategies in place around centralizing support of RN recruiting to all of our facilities.

We've heard some real demand for tuition reimbursement. And so we've invested, particularly in clinical roles and degree programs to help our employees advance their careers. And we've also had some real variation in the way that we've done clinical training that we've shored up.

And I think the final thing we've mentioned in the past around employee engagement, we did our first ever employee engagement survey in the fall of last year and we put action plans in place across the board to improve engagement in all of our facilities.

And our CEOs are now measured on their action plans and their annual incentives and we think that, that also is improving our engagement, helping us with our net new hires and I think setting us up for the future.

But David, anything you want to add?.

David Duckworth

No, I don't think so. I mean we were pleased to be seeing record census throughout the quarter, and at the same time have the success that we had in recruiting and retention to properly staff for that growth. And at the same time, see some improvement in our premium pay and base wage inflation.

So it's really nice to see the positive labor trends, especially during a period of time where our demand in census has been as strong as it's been..

Whit Mayo

Maybe my second question, just any fresh thoughts around Medicaid redeterminations.

And it may just be also helpful just to remind us, looking at Medicaid, how much is managed Medicaid as a percent of that revenue and also looking at all of the Medicaid revenue, how much of that is RTC versus the CTC business?.

Chris Hunter Chief Executive Officer & Director

I would say redetermination overall is still in very early stages. And I think most know that it launched in April. So we only have five states right now that have started the process, and Acadia has facilities in four of those five states, Arkansas, Arizona, New Hampshire and South Dakota.

There are other states that are almost all expected to begin the process between now and mid-summer. So as an example, we have five today that will ramp to 14 states in May and will continue to escalate from there. So we've done some pretty extensive analysis on redetermination overall.

I mean there's some pretty good third-party research that we've reviewed. And estimates show that for the overall Medicaid population, there's about 15 million individuals or 17% of total enrollees that are expected to lose coverage and no longer meet their eligibility requirements.

But within that 75%, which is about 13% of total enrollees are expected to still be able to get commercial insurance through either an employer plan or by moving to one of the health insurance exchanges. So the remaining 25%, which is about 4% of total enrollees are expected to become insured.

And so within this 4%, when we look at our book of business, to your question, we really believe our volume is further risk mitigated because of the coverage continuity that's available for our patient population and then just some of the actions that we're taking. So just a couple of quick thoughts on that.

On our RTC service line, the majority of our children now lessons that are treated in RTC, we do expect to maintain their Medicaid coverage. So we do not expect the RTC service line to see a significant impact.

On our specialty business, in most cases, our Medicaid volume there is in a state that has fall back coverage for substance use treatment that is available. And so because that's available from other governmental agencies within those states, we don't expect that specialty will see a significant impact on redetermination either.

And then finally, we have over 50% of our CTC patients that are actually in states that have some form of either uninsured or underinsured funding for opioid use disorder that we think also benefits us. So that's kind of the overall protections that we're seeing.

And then just really quickly, tactically, there are a number of strategies that we've continued to put in place to further limit the impact. I mean it starts with patient education. We have been working with our patients for many months now going back to last year. We have QR codes in our facilities. We have digital materials.

We're talking to them about the risk around Medicaid redetermination and what that means for them as individual patients.

We set up a dedicated hotline that we found that is getting a lot of uptake, and we're helping navigate these patients through some of the challenges they're coming up with when they do arise and we're trying to help them be proactive.

And we're obviously training our staff and doing everything that we can to make sure that we have resources that are on the ground in addition to the hot line.

So when you put all that together, we feel like five states have started in April, 14 more are coming, and we're just going to continue to closely monitor and provide updates throughout the year.

David, anything you want to add on the mix?.

David Duckworth

I'll just respond to a couple of your other questions around the residential business and the managed Medicaid. We do see for our Medicaid, we, of course, combine managed Medicaid into what we report as Medicaid. But in our acute markets, around 90% of the Medicaid revenue we see is with a managed Medicaid payer.

And then as we think about, Chris mentioned some of our protections in place within Medicaid for our RTC business as well as our specialty and CTC business, as we look at the RTC business, which is 11% of our revenue, that's a 90% of Medicaid business and we do have some commercial pay within that service line as well.

But it's good from our perspective that there's appropriate continuation of coverage for that business in those adolescents and that is a heavy mix of our RTC business. Specialty also has Medicaid. In total, that service line has 22% of our business. And within that, Medicaid is almost a 30% portion of our revenue there.

So we do see not only for residential and specialty but for the CTC business as we move into the redetermination process that really gets going, started in just very select markets in April but will get going over the second half of the year.

We hope with the actions we're taking as well as some of these protections in place across our service lines that the volume risk that we had previously identified will really be mitigated..

Operator

And our next question will come from Andrew Mok with UBS..

Andrew Mok

First, I just wanted to clarify the labor trends. You mentioned base wage inflation and premium pay trending better sequentially, but it wasn't entirely clear to me what the offsets are that are flowing through the SWB line, that resulted in SWB per patient day remaining elevated up 9% year-over-year.

So can you help us understand that better and how start-up losses maybe specifically are impacting that line?.

David Duckworth

Andrew, we we do look at that SWB per patient day, understand that's what investors and analysts have access to as we report just directly from our financial statements.

And it is a useful metric that can be used as a measure of our wage increases, but of course, also incorporates our volume and it's a view into our consolidated level results, not just our facility results and incorporates benefits expense as well.

So the 9.5% this quarter was in line with our expectations is higher than our wage inflation that was 7.5%. And the start-ups were a part of that. We opened a number of new facilities in the second half of 2022 and they are making good progress in their start-up.

But the level of SWB relative to revenue that we saw in those facilities was much higher than what we saw in the first quarter of 2022. And so those start-ups in our view, account for several percentage points within the SWB per patient day actually about 0.5%.

The other piece of that would be investments that we have made in our corporate office and in our benefits program, which the benefit to investment would have taken effect at the beginning of the year. And then the corporate office is also part of that.

We've made a number of enhancements and additions to our corporate office, some of which, of course, we reported and described over the course of 2022, but that's what's sort of causing that higher level of SWB per patient day relative to base wage inflation.

The timing of our merit increase is, of course, part of that where we do expect for this year a higher level of wage inflation and SWB per patient day in the beginning part of the year and continue to have an expectation that that moderates over the course of the year..

Andrew Mok

And maybe as a follow-up, just curious to hear whether you're seeing any impact from the recent deregulation of buprenorphine as it relates to demand for methadone and your CTC business line..

David Duckworth

Yes, Andrew, we're familiar with the legislation that's been a topic among investors and was passed by legislators in March around what's referred to as the ex-waiver, which allows physicians to write prescriptions of buprenorphine also known as Suboxone.

And as we look back, physicians have had this flexibility to write these prescriptions over the course of the public health emergency. So over the last three years, physicians have had that ability to write these prescriptions.

Of course, we are supportive of any initiative that improves access for people that need treatment, and we do use buprenorphine in our CTC locations. For us, we look back at the three years where physicians had that ability and really didn't see an increase in physicians really increasing their treatment of the OUD patient.

And for our business, as we think about it specifically, we have 90% of our business where methadone is the medication that's used to treat our patients.

And we would attribute that to just the clinical effectiveness of methadone combined with the comprehensive view that we take into the treatment around counseling and other services that we provide, but methadone does have an ability relative to buprenorphine to treat a higher level of addiction in a more complex OUD patient, which we believe we're seeing more of in the industry because of things like fentanyl and other advances that have made addiction stronger.

So we do not see a significant impact given how we're positioned and the treatment that we have of the higher acuity, more complex patient and the 90% that we have within the methadone business. But we will maintain the Suboxone treatment and there are patients where that is appropriate.

But just given the limited growth in that over the last several years, we do not think that, that ex-waiver will materially impact our business. And we'll just add, we are seeing -- we talk about our in-patient business and the record census that we're seeing.

We are also seeing record census levels in our CTC business right now, which is a credit to the tremendous job our leadership team is doing, our operators across our 32 states and the strong demand that we're seeing within that service line..

Operator

And our next question will come from Kevin Fischbeck with Bank of America..

Kevin Fischbeck

Appreciate the comment about redeterminations. So maybe you can just put a little bit finer point to it. Can you talk about volume offsets and headwinds being mitigated.

I mean, do you guys have a net impact that you're thinking about either from a revenue or an EBITDA perspective over the next couple of years from that?.

David Duckworth

I mean, Kevin, I think it's too early for us to say exactly what the impact could be right now. Of course, we do the math internally and provide a variety of estimates.

And we mentioned some third party data earlier just to hopefully help investors do any kind of sizing and sensitivity that you'd like to do, but we think it's too early for us as a company to put out a number.

I will say we think there's a limited impact this year just given that it's, fortunately, a lot of the states are thoughtful around working with providers and phasing that in, which we think helps patients and helps this be orderly. And then 2024, there's estimated to be more of a full year impact.

I think as we think about it today, relative to the increased confidence that we have that more patients will continue to have access to coverage within our service lines and just the strong demand that we're seeing and our ability to admit patients that have appropriate coverage and work with our referral sources as we do that, we think there's not a significant volume headwind at this point going into next year.

But we're paying very close attention to it and we'll have to provide an update as we see more and experience more over the second half of this year..

Kevin Fischbeck

I mean, that's fair. I guess, I mean, you guys -- obviously, so your guidance includes whatever impact, if it's a third of the impact you're growing this way this year through that in the back half of the year. And I guess, maybe you can -- there's an offset, right, that the commercial rates are higher than Medicaid rate.

Can you just remind us like what the rate differential is? I know it's quite wide and the Q, I think, is a little bit narrower for psych if you lose some Medicaid to pick on commercial, that feels like another mitigant, I guess, for an economic perspective that you didn't highlight before. Just trying to understand how important that might be..

David Duckworth

We thought about that payer mix shift and how that might impact the company and provide an offset. And our difference between our Medicaid and commercial rates can vary by market.

And so while there could be that benefit that we see in certain markets, overall, our Medicaid rates and commercial rates don't have the differential that you may see in a lot of other parts of health care. So I don't think that payer mix shift will provide a significant benefit, although we could see a benefit from that in certain markets.

And I'll be clear, you mentioned the impact in 2023. We do think, and obviously, we're affirming our guidance. We do think that what we had built in to our initial guidance for the second half of the year, which is just some kind of high level moderate impact was already reflected in our guidance.

We still think that our 2023 guidance holds as we think about our ability to navigate through this over the second half of the year..

Operator

And our next question will come from A.J. Rice with Credit Suisse..

A.J. Rice

Just wanted to maybe go back to the CTC business and flesh that out a little more. So I think you're expecting to open this year. I know one of the topics at the Investor Day was that as some of this opioid money comes in, states are looking for ways to support this population in a couple of cases and turn to you for partnerships.

I wonder if there's any update, any discussions along those lines? And then alternatively, there's been some discussion about the relative profitability of that business.

I know you don't break out profitability by lines of the business, but -- and whether the amount of earnings in the CTC business might attract attention down the road from the Medicaid payers.

Can you comment on your discussions around that? And maybe to the extent you're willing to say it, talk a little bit about the relative profitability of that business compared to your overall mix?.

Chris Hunter Chief Executive Officer & Director

I mean I would say, overall, David alluded to the fact that we've really attracted a very strong leadership team on CTC. And so we now have 151 locations in 32 states overall, and I think it just really set up well to grow that business.

So I think one stat that we saw recently is that now 7% of all hospital spend in the US is actually directed towards the care of patients with OUD. So we just see this continuing to become a strong -- a real problem for the -- from the broader industry. You're right that we are focused on opening at least these six CTCs in 2023.

We're going to accelerate that to 14 in 2024. And we do think we're going to see some benefit from the opioid settlement dollars that are really just beginning to flow in. Again, it's $54 billion, the total expected funding. It's going to be dispersed over an 18-year schedule. And we're just beginning to see that happen now.

So only $2 billion to $3 billion of the $54 billion has actually been dispersed two states to date. Most are kind of setting up bodies to oversee the disbursement of the funds at the individual county levels. And some are a little bit more aggressive and progressive than others.

I mean we see Rhode Island, North Carolina and Ohio as an example, probably being a little bit further along than some of the other states. But I think our team is doing a really good job of tracking the settlement opportunities.

We actually were awarded our very first opioid settlement in February, which was $200,000 for some wraparound services in North Carolina. So our team is just very focused on tracking this. We're partnering in many instances with community sponsors like the Jason Foundation on a grant to support youth outreach related to OUD.

And we're doing everything that we can to continue to make sure that we're well positioned with these individual counties within the states that are going to disperse the dollars..

David Duckworth

And with respect to just the margin for that business, we've always said as we look at our service line margins, the factors that we really see driving our margin across our service line is really more market specific and facility specific as we think about the strength of a local operation, their occupancy and number of patients that are treated and maturity of many of our locations, especially those locations that have been in place for a really long time with a strong presence in the community and a significant population of patients that are treated.

So saying that, we've always said those are the factors that can impact our margins. And across our service lines, the average for the company continues to be in the upper 20% range and we see that for each of our service lines.

We can see many of our CTC locations be above that 28% or so same facility margin and those facilities usually demonstrate the factors that I mentioned around the the presence that they have and the number of patients that they treat.

And so I'm glad to clarify, I guess there's always been and recently has been some questions around our margins for that business. And while we can see some facilities with strong margins across our service lines, the average continues to be very close to the company average..

A.J. Rice

And if I could just slip in one other follow-up. I think in your guidance for this year, and maybe you talked around this a little on one of the earlier questions.

But you've assumed a moderation in the update, I think, mainly, as you describe it, the Medicaid states that sort of do midyear updates in their resets and their rates, you had assumed more return to normal.

Is that what you're actually seeing as you get a little closer to discussing what that July 1 rate update on Medicaid might look like? Any further thoughts on whether that assumption was a little conserved or is that what you're actually seeing?.

Chris Hunter Chief Executive Officer & Director

I mean, clearly, as we've said, we've got very good visibility in the first half of the year kind of trending in mid single digits on a weighted average basis.

But because 75% of all of our Medicaid revenue, at least in our acute service line, has new contracting years that start in the second half of the year, we just really don't have a significant update relative to April for the commentary that we gave last quarter.

I would just say that we continue to engage very deliberately in all of our rate strategies throughout Q1. I think we continue to feel like we have -- we're getting better visibility in the second half of the year, but so many of these negotiations are still yet to be had.

I would say our outlook maybe does reflect a little bit of conservatism because we continue to have a very positive view on our ability to achieve these rates.

But I think we're still just in the early stage activities in many of these states, we're doing all the work that we usually do in anticipation of these discussions that we have with various payers and continue to be confident in our ability to execute on those..

Operator

And our next question will come from John Ransom with Raymond James..

John Ransom

Just a couple of outlook detailed questions.

As you move through the year, when do you -- what's your forecast for kind of the exit rate of labor inflation in 4Q? And also, just in your model, when do you see labor to revenue improving year-over-year?.

David Duckworth

John, we, because over the second half of 2023, we would reach the anniversary date of many of our pay adjustments that we made in 2022.

We do believe at the end of the year, we would see that our year-over-year wage inflation at that point would just reflect any adjustments we have made in 2023, which would largely be comprised of merit increases for our employees this year.

So as we have talked about before, the target for that would be less than 5%, could be in a range of 3% to 5%, but that's where we would expect to exit the year and we continue to have in our minds more positive indicators that the market is improving and that we should see that wage inflation improvement over the course of the year.

As we look at our year-over-year benefit, I do think we'll see higher wage inflation on a year-over-year basis and growth in SWB as a percentage of revenue on a year-over-year basis.

That reflects not only the fact that our wages are growing more so than our nonlabor costs, but also just some of the investments we've made in our benefit programs and at the corporate level. So we may see the gap narrow a little bit, the year-over-year growth in SWB as a percentage of revenue.

But as we look at that, the stability that we've seen and the ability to manage our nonlabor costs supports margin growth as we look at the second half of the year.

And so while wages may still be higher, even though the gap narrows, we do look at the second half of the year and project margin growth despite wages being up even even in the second half of this year as wages moderate..

John Ransom

And just as a follow-up, corporate overhead, how do we think about -- it did jump a little bit in first quarter sequentially.

How do we think about -- are we done with the big investments in corporate overhead or is that going to continue to grow at an outsized pace?.

Chris Hunter Chief Executive Officer & Director

I would say we've made a number of investments that are going to help us advance the business and really deliver on all the commitments that we have laid out at the Investor Day that we did back in December.

I think there's a number of areas where, historically, we've underinvested a little bit, and we need to position ourselves to continue to grow and meet the commitments that we've laid out. I think there are several key areas.

I mean, from IT, which we've discussed at length, HR and recruiting, marketing, even managed care and strategy that we needed to make some investments that I think we’ll begin to see some benefit over time. I would say that we are already beginning to see some benefits from some of these investments.

I mean, just in the short term, we're already seeing it with the higher level of expected volume growth in the range of 4% to 6% compared to the historical average of 3 to 4. And then I just think we're going to see benefit over time from kind of three different categories. I think first is just enhancing our overall facility performance.

We're seeing volumes that are already being supported by optimized marketing and some really good work that our team has done there and also on the managed care front. I think secondly, and I'll come back to this. I think driving further efficiencies and optimization is clearly going to provide value overall.

And then I think overall, just strengthening the company's foundation for the long term execution of all these growth pathways that I covered in the opening, I think, is important. I think the last thing I would say, though, is that I'm been here for a little bit over a year.

One of the things that we clearly recognize as a leadership team is that we still have pretty significant variation across the company across our 250 facilities. So our company really has grown by M&A, particularly in the early years.

And when you look at that variation, it's not limited to any one area, it can include admissions and marketing and even certain HR processes. So we have a really good business transformation team that is helping us look at that.

And I think over time here, we're putting together a number of initiatives as we speak that we think are going to help us optimize our performance, continue to drive really strong volumes, but also achieve better efficiencies and specific cost savings in certain functions in the back half of the year.

So a lot of these investments that we are making now we think will continue to benefit us beginning in the second half of the year and into next year. And we haven't quite evaluated the financial impact, we'll clearly be coming back to share that. But we do expect value over time and we recognize the need for continued operating leverage..

Operator

And our next question will come from Brian Tanquilut with Jefferies..

Brian Tanquilut

Chris, maybe just a follow up on those comments you made to John's last question. I know during Investor Day, you talked about some of the IT initiatives that you feel are [necessary] [Technical Difficulty] business.

Anything you can share with us in terms of [Technical Difficulty] the EHR rollout and where do you stand on that?.

Chris Hunter Chief Executive Officer & Director

A few things that I would say just on the IT front. I mean, again, we're early days here. We have done a pilot where we have onboarded half a dozen hospitals around implementing an EHR. And we're still in the early phases of evaluating it. But I would say we're already beginning to see benefit.

The engagement survey that I referenced earlier, for those facilities that actually have the new EMR, we're seeing that those employees are scoring significantly higher pretty much on every indices when there is an EMR versus not having one. And I think overall, there's going to be five kind of categories of benefit from these IT investments.

I mean we're already seeing benefit on the safety and compliance side. We had a survey just a few weeks ago, where we got extremely high marks and the surveyor specifically referenced the EMR that was in place as well as some of the remote monitoring software that we put in place.

So we're already seeing some of the benefit there with respect to reducing our compliance risk and just overall driving a more standardized compliance program and just overall patient safety. I think there's going to be benefit, secondly, just around overall patient experience. We're already seeing on the employee satisfaction front.

I've spoken in the past about nurses that are trained today on EMRs. And when they come to a behavioral health company, they don't expect to work in paper, that can be a real job dissatisfier and that can hurt us on the recruitment and the retention front. So having this technology in place, we think, is going to have real benefit in the near term.

And then ultimately, data and analytics. I mean we want to get to a point where we compete on the strength of our clinical health outcomes, which we think we will be able to do once we have the data that we can sit down with payers and have but we need to implement the EMR to be in a position to do that.

And then finally, just efficiencies that I was just referring to. I mean, we think that there are real opportunities just given the amount of paper that we and others in behavioral health have. I mean extensive paper, paper storage, but just reducing paper overall. And there's a number of just improvements in back office functions as well.

So we continue to be just very optimistic about these investments that we're making. We don't think we're going to have to wait several years to see the benefit. We're really seeing the benefit now in several different categories and we'll continue to provide updates as we go..

Brian Tanquilut

And then, David, I guess, my question for you, my follow-up would be, as I think about the rest of the year, I know you obviously don't give quarterly guidance here. But anything you would call out from a modeling perspective as we think about the cadence for the year? And maybe focus on labor as well.

I know you gave, for example, a merit increase to some employees on April 1st.

So how should we be thinking about just the progression of sell these moving parts in your opinion?.

David Duckworth

As you think about the quarterly earnings spread, I think, the Street generally has it right and understands the company's seasonality. The second and third quarter usually looked pretty similar. Of course, the first quarter is when we see the greatest impact of seasonality. So we're optimistic on moving into the second and third quarter.

And we see a little bit more seasonality in the fourth quarter around the holidays, but it's typically $4 million or $5 million lower than the second and third quarter. So I think hopefully, that's a helpful guide in terms of how the year typically plays out with our seasonality.

From a labor cost perspective, we've talked about the moderating wage inflation but that some of the benefits in the corporate office investments will, of course, be reflected in those numbers over the course of the year. And so hopefully, that's helpful from a labor perspective but we think the underlying core labor trends are really improving.

And in the second half of the year, we'll see some of that year-over-year growth really moderate. So we believe we're in a good position from both a labor perspective and to deliver on our guidance for the year, Brian..

Operator

Our next question will come from Pito Chickering with Deutsche Bank..

Pito Chickering

So I didn't get asked about the ex waivers and there is proposed elective changes that allow for taking on methadone being prescribed by physicians. So I guess the question is, with the number of changes to the law, or potential changes to law around treating patients for methadone for a medication assisted treatment patients.

I guess why are methadone clinics the best site of care from the perspective of patient burden and cost of care?.

David Duckworth

Pito, there have been a number of bills introduced to address access. And of course, the situation in the industry is less than 10% of those OUD patients actually get treatment. And so that's what I know everyone, including us in the industry as the industry leader wants to improve access and drive that percentage higher.

And there is a bill that's out there that I know you've referenced around just some attempt to improve that access by more flexibility in how methadone is dispensed, whether that's unsupervised 30-day doses or whether that's pharmacies being permitted to dispense methadone.

We and others have been vocal about the initiatives already in place to improve access that we think will be a positive. And our view continues to be that this is a highly complex patient population.

There is a risk of diversion associated with any other setting of care and it takes a highly trained clinician that works very closely on a daily basis and weekly counseling sessions, and you really have to have the full treatment of that patient that has a complex disease.

And so that's why not only do we believe methadone will stay in the CTC OTP setting, but also while we believe there will continue to be just an importance of counseling and other wraparound services that we provide to our patients. We have not heard there's a bill out there, the modernizing opioid treatment Access Act.

We've not heard that it's expected to really gain a lot of support. It's been out there in other forms over the last couple of years.

So our expectation is that, that bill would not pass in its current form and we believe we have the right model in terms of treating that highly complex patient that honestly has a stronger addiction now than even in the services we were providing several years ago..

Chris Hunter Chief Executive Officer & Director

Maybe just one thing I would add. I just think the potency of fentanyl which is 50 times relative to heroin. We see that when someone comes in that has an advanced diagnosis of OUD, they really need significant treatment in the early weeks and days and months in terms of regulating that medication.

And Suboxone and buprenorphine is just not the same clinical efficacy as what our clinicians see with methadone, which really continues to be the gold standard for medication and improving these OUD patients over time.

So we just continue to think that, that is the better model, particularly given the counseling and the significant in-person treatment that's required for these patients that are extremely sick and we think that will continue into the future..

Operator

We have time for one more question here, and that will come from Gary Taylor with Cowen..

Gary Taylor

Most of my thematic questions answered. So I just want to shoot you a technical one, financial one. Cash flow from ops a little lighter than our model and down year-over-year, a little lighter than typical 1Q seasonality.

It looks like the biggest part of that was just accrued SWB dropped about $30 million sequentially, which looked a little unseasonal as well.

So just wondered if there was any particular explanation for that or how 1Q has any implications for how you see cash from ops developing this year?.

David Duckworth

No, it does not impact how we see the year playing out. The $44 million of operating cash flows was actually in line with our expectations.

We do expect in the first quarter, we will have seasonal items related to working capital, not only some of the accrued compensation items and timing of our payroll but also as you just think about accounts receivable building up during a period of significant revenue growth.

Our team continues to do an incredible job with our cash collections with AR days of $44 million, but you're going to see just with the lag in the revenue growth that, that does drive some accounts receivable buildup. So it's just timing of working capital and we're expecting a strong year from here from an operating cash flow perspective..

Operator

And that concludes our question-and-answer session. I'd like to turn the conference back over to Chris Hunter for any closing remarks..

Chris Hunter Chief Executive Officer & Director

Okay. Before we end the call, I just want to again thank our committed facility leaders, clinicians and 23,000 dedicated employees across the country. We just continue to work tirelessly to meet the needs of our patients in a safe and effective manner. I want to thank you all for being with us this morning and for your interest in Acadia.

And if you have any additional questions today, please don't hesitate to contact us directly. Have a great day, everyone..

Operator

The conference has now concluded. Thank you very much for attending today's presentation. You may now disconnect your lines..

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