John Q. Doyle
Good morning, and thank you for joining us to discuss our second quarter results reported earlier today. I'm John Doyle, President and CEO of Marsh McLennan. Joining me on the call is Mark McGivney, our CFO, and the CEOs of our businesses; Martin South of Marsh, Dean Klisura of Guy Carpenter, Martine Ferland of Mercer, and Nick Studer of Oliver Wyman. Also with us this morning is Sarah DeWitt, Head of Investor Relations. Marsh McLennan second quarter results were excellent. We performed well across our businesses and geographies extended the best run of quarterly underlying revenue growth in over two decades and generated double-digit growth in adjusted EPS. Top line momentum continued with 11% underlying revenue growth on top of 10% growth in the second quarter of last year. Adjusted operating income grew 17% versus a year ago. Our adjusted operating margin expanded 100 basis points compared to the second quarter of 2022 and adjusted EPS grew 16%. We also raised our quarterly dividend by 20% to $0.71 and completed $300 million of share repurchases during the quarter. I'm pleased with our performance, especially when viewed in the context of the current macroeconomic and geopolitical environment. While the U.S. and other major economies have been resilient, there remain significant uncertainty given persistent inflation, continued central bank tightening and geopolitical instability. However, we continue to perform well. As we have discussed in the past, there are factors that are supportive of our growth. We also have a track record of resilience and believe we are well positioned to perform across economic cycles. We manage our business to grow revenues faster than expenses in both good and challenging periods. We've made meaningful investments in market facing talent and improving sales operations and client engagement, which are contributing to our growth. And we continue to deliberately shift our business mix to faster growth areas. So, while the macroeconomic and geopolitical environment remains volatile, we see opportunity to deliver greater value to clients through our leadership and capabilities in risk, strategy and people. A good example is Marsh McLennan's work to aid Ukraine's economy. Our four businesses together are mobilizing our unique expertise to support their future recovery and reconstruction efforts. In June, I attended the Ukrainian recovery conference hosted by UK Prime Minister Rishi Sunak. We have the honor of hosting a delegation of Ukrainian and British officials at our London offices where we announced proposals to help with Ukraine's recovery. Some estimates suggest over $1 trillion may be required for this effort. Yet investment capital will not be forthcoming until investors can protect themselves from war risk. To this end, we propose to Ukraine and the G7, the creation of a war risk insurance pool that would ensure commercial insurance is available for reconstruction projects. We also announced that we will partner with the Ukrainian government and insurers to create a data platform for the assessment of war risks. This project draws on Marsh McLennan's expertise and leverages data and information provided by the Ukrainians. By enabling effective and targeted risk modeling, it represents a critical first step for the industry to offer commercial insurance and unlock capital. Our colleagues at Oliver Wyman also partnered with the Ukrainian government to develop a post war transformation strategy. This would reposition Ukraine's economy in a way that leverages national strengths to move beyond resilience to opportunity. At Marsh McLennan, we consider it a privilege to support these endeavors. Now I'd like to take a moment to provide an update on the strategic initiatives we discussed last quarter. As a reminder, in the first quarter, we appointed new leaders for Marsh McLennan International and U.S. and Canada as well as region and country leaders. These leaders are driving client impact through enhanced collaboration, while at the same time maintaining the individual value propositions of the businesses. We are bringing our collective capabilities where there is opportunity to provide greater value. This allows us to harness the benefits of our scale, data, insights and expertise to meet our client’s challenges and realize possibilities. This approach is already yielding benefits and improving the client and colleague experience. At the same time, we are also finding new ways to operate, reduce complexity and organize for impact. The actions we are taking aim to realign our workforce and skill sets with evolving needs, rationalized technology, and reduce our real estate footprint. As we said last quarter, we expect roughly $300 million of total savings by 2024 with total cost to achieve these savings of $375 million to $400 million. Our go-to-market collaboration and restructuring actions are an opportunity to drive higher growth, enhance the colleague value proposition and be more efficient and connected. Turning to insurance and reinsurance market conditions, primary insurance rate increases continued with the Marsh Global Insurance market index up 3% overall versus 4% in the first quarter. Property rates increased 10% the same as last quarter. Casualty pricing was up in the low single-digit range. Workers' compensation was down low single-digits and financial and professional liability insurance rates were down high single digits. Cyber insurance pricing stabilized after several years of increases. In reinsurance, challenging market conditions persisted at mid-year renewals. Reinsurers were disciplined and rate increases remained significant, although the market showed more interest in deploying capacity than at January 1, given the firm pricing and improved terms. Global property cat reinsurance risk adjusted rates increased about 30% on average with loss impacted clients seeing higher pricing. The impact of rate increases on ceded premiums was mitigated by higher retentions. On the casualty side, pricing pressure continued across most lines driven by prior year loss development and concerns about social and economic inflation. We continue to help clients manage these dynamic market conditions. Now let me turn to our second quarter financial performance. We generated adjusted EPS of $2.20 which is up 16% from a year ago. On an underlying basis, revenue grew 11%. Underlying revenue grew 13% in RIS and 8% in consulting. Marsh was up 10%, Guy Carpenter 11% versus 6% and Oliver Wyman grew 11%. Overall, the second quarter saw adjusted operating income growth of 17% and our adjusted operating margin expanded 100 basis points year-over-year. For the six months, consolidated revenue grew 10% on an underlying basis. Adjusted operating income grew 15% and our adjusted operating margin expanded 130 basis points. Adjusted EPS was $4.74 up 13% from a year ago. Turning to our outlook, we are well positioned for a strong year in 2023. In terms of revenue outlook, given our momentum, we expect full-year underlying revenue growth to be high single-digits. This reflects a continuation of current trends, but as we noted, the macro outlook remains uncertain and can turn out to be different than our assumptions. As for the bottom-line outlook, we continue to expect margin expansion for the full-year and strong growth in adjusted EPS. Overall, I'm proud of our second quarter performance, which demonstrates our continued execution on strategic initiatives and momentum across our business despite an uncertain macro environment. I'm grateful to our colleagues for their focus and determination and the value they delivered to our clients, shareholders and communities. With that, let me turn it over to Mark for a more detailed review of our results.