Julie T. Sweet
Thank you, Angie. I will start with the demand environment and then turn to why we see AI as a tailwind, which we believe will shape our growth over the next few years. We saw, again, this quarter clients continuing to prioritize their most strategic and large-scale transformational programs, which positions us in the center of their reinvention agendas. As clients finalize their budgets going into calendar year 2026, we are seeing spending similar to 2025. Demand continues to be driven by a few major themes. First, clients are implementing foundational programs with our ecosystem partners to capture the full opportunity of AI. These typically involve cloud, security and data modernization, often combined with operating model and talent transformation. We continue to see at least 1 out of every 2 advanced AI projects lead to a data project. Second, clients continue to look to reinvent faster, leverage our proprietary platforms and expertise and achieve greater efficiencies through managed services across the enterprise, and we see clients working with us to create more investment capacity to increase their spend in new areas. And third, clients with more advanced digital cores are starting to take on larger AI programs. We also are seeing more moving from proof of concept to production, while others are still at the beginning of their journey with another 100 clients or so initiating advanced AI projects with us this quarter. Across many of these programs, AI and data are now central, sometimes as the destination and increasingly as part of the work from day 1. A good example of these demand trends is how we are partnering with the Estée Lauder Companies, a global prestige beauty company, to advance its new one operating ecosystem and to drive a more connected, scalable and consumer-centric enterprise. Enabled by our platforms, we will collaborate with the company to transform how work gets done, leveraging AI and automation across the end-to-end value chain. Over time, this is designed to accelerate execution and enable teams to focus on driving innovation, consumer experience and brand desirability. This work supports the Estée Lauder Companies in building the capabilities needed to activate new ways of working and aligning teams, technology and partners to enable the business to operate with greater agility. We see AI as a tailwind because it's helping us win more today and take market share, and it is creating new opportunities for growth over time. We're continuing to take market share quarter after quarter because of the combination of our early leadership in advanced AI, our deep ecosystem partnerships with both established leaders and emerging players and our decades of investments to be both deep in tech and relevant across the entire enterprise from the back office to core operations to the front office. We play a critical role in the AI ecosystem. Foundation models provide the intelligence, and our role is helping clients understand what to deploy and when, how to integrate it into their systems, reimagine their processes, modernize their data and digital core, help redesign their operating models and do effective change management and help build the capabilities and talent needed to scale across the enterprise. As the technology changes even more quickly, our clients are turning us to help them navigate. They also want us to help them go faster, sometimes by building their capabilities and other times by leveraging ours. Take SaaS implementations overall, clients are continuing to modernize their tech stacks with SaaS, but they're now asking that new SaaS implementations be designed from day 1 to use processes that integrate both AI from the SaaS provider and other providers. And clients are more and more willing to do end-to-end transformation, all of which requires leadership in AI and SaaS, but it also requires the industry and functional knowledge and the ability to work across the enterprise, not just in certain functions. They look to us to bring our point of view and experience on what the new tech stack should be as well as on how their processes should change due to AI. We're seeing this across industries and across functions. For example, in retail, service is no longer just about fixing problems, customers expect a consistent experience every time even on a massive scale. We're working with retailers to reinvent contact centers and design the new processes with Agentic AI. This means partnering with us to develop Agentic enterprise strategies and architecture foundations, which will serve as a platform to enable Agentic solutions. We aren't simply upgrading contact center technology, we're reimagining service at scale. The future workflow involves digital agents and human agents operating as one coordinated team to serve customers. We're starting to bring together the best of major technology ecosystems from day 1, such as a SaaS player and a hyperscaler and creating agents that work across both platforms, creating leading-edge, customized solutions. This simplifies work for employees, delivers faster and more personalized support for customers and creates a service engine designed to scale efficiently as the business grows. Our combination of strength is helping us meet the needs of our clients today, and AI is opening up new opportunities where these strengths position us for growth in the long term. We see a long funnel of work, as we have the advantage of the biggest client base in our industry, all of which will need to reinvent. Let's look at ERP. We have been the #1 partner to all the major ERP ecosystem partners for years. And over the last several years, we've deployed modern ERP systems across hundreds of clients. When those systems were implemented, advanced AI did not yet exist. Now, those clients want to embed the new AI and data capabilities and transform their end-to-end processes. For example, with one of our largest oil and gas clients, we're seeing a clear pattern. First, they modernize their digital core. Over several years, we partnered on a major ERP transformation to implement a cloud-based platform that simplifies operations, standardizes processes and creates a single source of data across the enterprise. It was a significant multiyear investment. Now, with that foundation in place, they're investing again, embedding AI directly into the systems that run the business. This is not a separate layer of technology, it's intelligence built into core workflows across finance, supply chain, asset maintenance and field operations. These capabilities analyze large volumes of data, initiate routine actions and support better decisions in real time. The impact is tangible, faster cycle times, fewer manual steps, lower operating costs and stronger operational resilience. We're beginning to see the same sequence more broadly, modernization of the core followed by AI-driven enhancement. Enterprise systems are becoming the platform that allows AI to deliver value at scale. Because of the work required across every process and every industry, we are starting with early leaders who have advanced technology stacks and want to pioneer. We believe that over the next 12 months or so, this opportunity will gain momentum. AI is helping us grow another strong business, cybersecurity. We see advanced AI as a catalyst to our cybersecurity business as the threat landscape expands and new tools emerge to protect and attack. AI is also unlocking opportunities in technology modernization, one of our key strengths. For example, for decades, parts of the technology stack, like the mainframe, have been considered too complex or too costly to modernize. Today, advanced AI and new hardware capabilities are making mainframe modernization feasible, which we believe will open as major services market. We are also seeing significant opportunities in core operations, where AI is enabling us to make today's impossible possible. This is one of the reasons why our custom systems integration work has been having a renaissance and is showing strong momentum. Core operations are where generally there are not as many SaaS providers because the needs are complex and industry specific. These are areas where a lot of digitizing still needs to happen, like moving to the cloud and building data foundations, but where advanced AI is going to be able to provide solutions that are not available to clients today or are too expensive. Examples include finance and risk, such as Know Your Customer in banking, claims in insurance, prior authorization in healthcare and manufacturing, to name just a few. Advanced AI also is opening entirely new areas of growth for us because it is creating new opportunities for our clients and because making AI work requires entirely new capabilities. Take customer engagement. In Accenture Song, LLMs are driving the biggest revolution in retail since the advent of social media. While it is still very early, conversational and Agentic commerce are changing how customers discover, evaluate and purchase products. We are seeing strong demand, and we are uniquely positioned to serve our clients because of our ecosystem relationships and expertise in marketing, sales and service. Radisson Hotel Group, a global hospitality company, is a clear example of marketing and commerce reinvention. Over the past several years, we modernized their digital and data foundation, uniting brands on a single global platform. This created a real-time 360-degree customer view to enable personalized marketing across more than 1,500 hotels and over 30 languages in markets. Now, we're putting Agentic AI at the center of how demand is created and converted with Accenture Media [ Console ], where AI agents optimize content based on traveler intent, streamlined campaigns and dynamically allocate budgets. We're also helping Radisson adapt to how discovery is evolving with Agentic commerce, connecting live inventory and rates directly into conversational platform so travelers can move seamlessly from discovery to bookings within AI-driven journeys. Since our collaboration began, Radisson's share of its direct bookings has tripled. This isn't incremental marketing improvement, it's AI-driven commerce, and it shows how each wave of technology reshapes industries, like travel, opening new growth opportunities for our clients, and therefore, for Accenture. Our clients also are turning to us to help them build and provide the capabilities to use AI across the enterprise. For example, in one of our large clients, we're working with a leading large language model provider to embed advanced models directly into how the company's IT team delivers their projects. Those models are accelerating software work across the board, new development to upgrades. And some projects are already seeing delivery move 50% faster. Beyond engineering, the same models are automating complex documents, enabling real-time reporting and powering AI agents embedded directly into day-to-day business processes. And for developers, a next-generation Agentic coding platform is changing how work gets done with teams building their own tools and AI agents at scale. This is what reinvention looks like, AI becoming central to how work is designed, delivered and run. We also have entirely new offerings, such as setting up dedicated AI services to either be their main execution arm, sometimes in a build-operate-transfer model or to be like a factory augmenting a client's core AI team. This quarter, Piraeus Bank S.A., a major bank in Greece, partnered with us to set up a central AI hub to be their primary execution arm with an option to transfer to them in the future. They are leveraging our strong capabilities to help them more quickly capture value from AI and navigate the complex ecosystem environment. Before I turn it over to Angie, I want to step back and give you our perspective on the future. AI, as it stands right now, may turn out to be the most powerful technology breakthrough since electricity. We cannot even today describe all the ways in which we will use this technology, let alone the opportunities to come. But the one thing we know is that the only way to realize the power of this technology is if companies can change dramatically to use it. And through every prior technology evolution in the last 5 decades, one constant has been that companies have turned to Accenture to help them make these big changes, and that is why I am so confident in our future. Over to you, Angie.