Tara M. Comonte
Thanks, David. The second quarter of 2025 marks a pivotal moment for WeightWatchers. Our strategic reorganization has put us on stronger financial footing, enabling renewed investment and innovation for long-term profitable growth. We reduced our debt by more than 70%, freeing up approximately $50 million of cash annually from lower interest expense and are now relisted on NASDAQ under the ticker WW. We are fully committed to the work ahead and deeply grateful to our members, team, shareholders and lenders for their support over recent months. Today, we're excited to talk about what's next for WeightWatchers. We've been serving members on their weight loss journeys for over 6 decades. Our brand is known and trusted the world over. Our behavioral lifestyle program has been proven and recognized as the best weight loss program by experts for years. Our global community of coaches and members is second to none. And the latest innovation in our field, GLP-1 weight loss medications, are intended to be clinically prescribed with exactly the type of lifestyle change and support that we've spent years building. While others offer fragmented solutions, only WeightWatchers integrates medication access with behavior change, coaching and community, all proven to drive superior and sustainable outcomes. And yet the landscape in which we offer has fundamentally changed years and with it, our path forward. In times of great change, established brands must innovate, adapt and lead. WeightWatchers is no stranger to innovation, having navigated periods of significant change before, emerging each time with greater clarity and strength. In recent years, however, high leverage and interest costs have constrained our ability to invest and evolve with the notable exception of our Sequence acquisition in 2023. With our balance sheet now reset, we are in a position to move forward with focus, flexibility and the renewed ambition. Moving forward, the most important task at hand is returning this business to profitable growth, with confidence in achieving that and are investing in the strategic framework to make it a reality. It won't be immediate, and we have a lot of work to do over the coming quarters and years, but are energized by the opportunity ahead. We have an experienced and driven team that we continue to strengthen. In the second quarter, we made meaningful progress across our medical product, community experience, operations and marketing teams, adding new leaders to take us through this next chapter. While our strategic reorganization was a major milestone, we do face near-term headwinds, including residual noise from the bankruptcy process, which was acute in the second quarter. In addition, following the 22nd of May FDA deadline, prohibiting outsourcing facilities from compounding semaglutide, we've been working to transition impact as Clinical members to alternative medications, albeit these are generally at higher price points and as other telehealth players are continuing to offer compounded GLP-1s under the guise of a personalization exemption. As we work diligently to offset these headwinds, our immediate focus is executing on our 2025 strategic plan while setting the foundation for the longer-term transformation required to reignite sustainable growth in the years ahead. We're focused on a plan to restore WeightWatchers' leadership in the category we created and expand our role in long-term weight health. We'll continue to share more detail around our longer-term strategy over the coming quarters. And our path forward is anchored by four core pillars: building unified and engaging member experience, grow emerging and adjacent revenue streams, revitalize our brand and reclaim market leadership and drive operational excellence and efficiency. These pillars are interconnected and mutually reinforcing. They reflect the enduring strengths that have defined WeightWatchers at its best, while requiring us to modernize, differentiate and extend our reach in a fast-changing landscape. Starting with building a unified and engaging member experience, our focus must be on strengthening our foundation while also building for the future, and that begins with the member experience. We're clear on what our member experience needs to become, seamless, personalized and connected, not only across digital, virtual and in-person settings, but across the full WeightWatchers ecosystem. This will require both incremental and foundational improvements to our technology and product infrastructure, much of which was built for a different era. While it will take time, it's essential to unlocking the full value of everything WeightWatchers uniquely delivers across behavior change, nutritional guidance, clinical expertise and community connection. Data will be a key enabler of our future experience. With one of the largest proprietary data sets in weight management, we have a powerful foundation to build smarter, more personalized tools designed to truly meet members where they are and respond to their evolving needs, goals and health conditions over time. Behavior change in service of long-term health remains core to our model. Since its launch in 1997, our science-backed Points program has helped millions build sustainable habits, and we're focused on evolving it to reflect the latest in nutritional science and technology. Looking ahead, we see meaningful opportunity to further enhance this experience by leveraging AI and machine-learning technologies, integrating data from wearables and creating more timely, personalized insights to support members in their daily choices. Equally important is human connection. Community has always been a core part of the WeightWatchers experience and one of the most powerful drivers of sustained behavior change and better health outcomes. As how people seek connection continues to evolve, we're expanding our virtual formats and programming to offer more scalable and dynamic support. To help lead this work, we're thrilled to welcome Julie Rice to our team as Chief Experience Officer. A lifelong WeightWatchers member and former Board member, Julie's work, building SoulCycle completely redefines the power of community. She will lead our global Workshops business and brand efforts, working across teams to reimagine how community, coaching and connection show up throughout the member journey and bring the WeightWatchers experience to life in new and meaningful ways. As part of this new chapter, Peoplehood, the community-driven wellness platform Julie most recently co-founded, will wind down its current operations and WeightWatchers will integrate its curriculum, technology and learnings to evolve key parts of its business and product. The sum of all this improved member experience work is extensive and won't happen overnight. However, these collective efforts form the cornerstone of our transformation, simplifying and redefining the WeightWatchers member experience, deepening engagement and driving better outcomes. Shifting to our focus to growing our emerging and adjacent revenue streams, access to Clinical care represents one of the most important opportunities for long-term growth at WeightWatchers and is one where we've already started to show the power of our WeightWatchers clinic offering. We combine access to Clinical care with our trusted behavioral program to deliver a differentiated science-backed solution in an increasingly competitive space. While scaling this opportunity will take continued investment and focus to fully realize, we believe our integrated approach puts us to lead in a rapidly evolving weight health landscape. To help lead this next phase, we recently appointed Dr. Kim Boyd as Chief Medical Officer, who comes to us with deep experience across metabolic health, women's health and obesity care as well as leadership experience from a host of innovative health care organizations. We're also pleased with how our registered dietitian offering of scaling, which launched to our U.S. behavioral members in late '24 and is a natural fit for our holistic weight care model and importantly, demonstrates our ability to expand revenue streams and ARPU, including through insurance billing. Another area of future focus is our GLP-1 companion program. We're beginning to shape the next phase of this program with the goal of expanding features and support around behavior change, adherence and long-term weight health. These GLP-1 medications are intended and FDA approved to be prescribed with exactly this type of lifestyle change and support. And in fact, early data shows that we see 11% more weight loss from members who combined weight loss medication, including GLP-1, with our behavioral program after just 4 weeks. As we expand our Clinical offering, we do so with the highest regard for member safety, building on our long-standing position as the brand [ means ] trust, a healthy, sustainable and safe weight management. Our agreements with Eli Lilly's Direct via Gifthealth and Novo Nordisk's dispensing pharmacy CenterWell reinforce this commitment. These integrations are designed to provide WeightWatchers clinic members with seamless access to FDA-approved medications through at-home delivery and fulfillment and also create opportunities for future collaboration, including real-world research and strategies to improve long-term outcomes. These trusted relationships reflect our commitment to Clinical integrity and to operating in full compliance with FDA guidance, federal and state law as well as respecting third-party intellectual property rights. As such, WeightWatchers Clinic provide us ceased prescribing compounded semaglutide on May 22. Our pharmacy integrations and wide formulary of medication, including branded GLP-1s and oral medications included in our clinic subscription price, are helping support members of this transition, which will continue through August. We also ran targeted savings offers in June to help new patients transition to FDA-approved medication. While we anticipate near-term headwinds, particularly as others are continuing to offer compounded GLP-1s, we remain confident in the long-term outlook for our Clinic business. Our proprietary AI-enabled software facilitates medication insurance coverage from members at scale, giving us a distinct competitive advantage as much as the market is limited to cash-pay models or struggles with the complexity of facilitating insurance coverage. And as highlighted in our shareholder letter, our holistic care model that leverages the power of behavioral science and community connections showed stronger results at 6 and 12 months with WeightWatchers Clinic compared to many of our key competitors. Looking ahead in the obesity market landscape, we see strong tailwinds from ongoing Clinical innovation, improving medication supply, increasing price competition and a growing body of evidence, underscoring the positive health and economic value of these obesity medications. We're also expanding into adjacent areas of weight health through our upcoming menopause program, a curated science-backed member experience that blends behavior change tools, tailored community support and expert clinical care, including hormonal treatment where appropriate, into a single integrated offering for women in this life stage, who represent a significant segment of our demographic. Internationally, we see strong potential to grow our impact on our member base. Obesity is a global health crisis, and WeightWatchers has operated in major markets outside of the U.S. for more than 50 years. While we've taken a limited approach to international investment and expansion in recent years, we're excited to better leverage our trusted brand and global footprint moving forward. As one recent example, our May partnership launch with a U.K.-based telehealth checkup now brings our GLP-1 companion program to all their members, expanding our relevance and reach in one of our largest global markets. We also continue to see long-term growth opportunities in the B2B channel. Employers and payers are facing increasing pressure to offer obesity solutions, but they need models that drive outcomes and manage cost. WeightWatchers is well positioned to meet that demand through our proven behavioral approach, new pricing models and expanded digital care delivery. Although this channel experienced some slowdown during our Chapter 11 process, we're regaining momentum and onboarding clients both directly and through our growing channel partners and health plan relationships. Recent highlights include our collaboration with UnitedHealthcare, both as part of their hub vendor network and as one of two solutions for their total weight support program as well as the recent Florida Department of Health agreement that gives residents in select counties full access to our behavioral program. Finally, as we look to expand revenue opportunities, we're renewing our focus on licensing, building on decades of brand equity and consumer trust with new agency partnerships now in place in North America and the U.K. This will take time, but we see licensing as a high-margin and long-term growth lever, one that can help extend the brand's reach in new and exciting ways. Shifting gears, talk briefly about our work ahead to revitalize our brand. WeightWatchers remains a trusted name. But in today's fast- changing and increasingly competitive landscape, awareness alone is not enough. Our priority is to close the gap between familiarity and relevance, helping a new generation of members engage with WeightWatchers and benefit from our holistic care model. In order to do this, we must reassert our leadership as the trusted authority in comprehensive weight health with breakthrough creative and clear and consistent messaging. Over time, strengthening everything from how we approach customer segmentation, measurement and pricing to conversion and life cycle management can pave the way for stronger performance from our valuable marketing dollars and deliver greater impact across the acquisition funnel. Content will be a strategic lever for growth, spanning SEO-optimized wellness articles, recipes, fitness resources and expert advice, all delivered by the trusted voices of our community. Our coaches, clinicians and member ambassadors are uniquely positioned to bring this content to life, serving as authentic advocates, who drive word-of-mouth engagement and help build deeper, more connected audiences. This organic targeted approach supplemented with other top-of-funnel initiatives, is designed to support both acquisition and retention while reducing long-term reliance on paid media. And finally, beyond everything I've outlined, we're also deeply focused on driving operational excellence across the organization, working smarter, reducing complexity and making full use of best-in-class technology and automation. We've substantially completed the execution of our previously committed $100 million in run rate cost savings and continue to further optimize our cost base, including the recent downsizing of our new corporate headquarters and expanding our adoption of AI solutions across global member support and internal operations. We're also integrating our clinical and behavioral operations, transitioning to shared infrastructure, tools and cross-training of our teams to seamless support and resource efficiency. Ongoing efforts across all areas of the business will assist in the redeployment of capital to address some of the investment needs I've mentioned today. This work, along with continued focus on optimizing high-impact areas like marketing, reflect our commitment to building a stronger and more scalable foundation for long-term profitable growth. With the stronger foundation and a clear strategic direction, we're well positioned to lead within the expanding weight health ecosystem. Realizing this opportunity will require investment, disciplined execution and sustained effort. We believe this work is both necessary and achievable, and it will set the stage for a return to meaningful sustainable growth over time. And with that, I'll turn it over to Felicia.