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EARNINGS CALL TRANSCRIPT
EARNINGS CALL TRANSCRIPT 2015 - Q1
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Executives

Alan Greer – Investor Relations Kelly King – Chairman, Chief Executive Officer Daryl Bible – Chief Financial Officer Clarke Starnes – Chief Risk Officer Ricky Brown – President-Community Banking Chris Henson – Chief Operating Officer.

Analysts

Erika Najarian – Bank of America-Merrill Lynch Gerard Cassidy – RBC Capital Markets Betsy Graseck – Morga Stanley Matt Burnell – Wells Fargo Securities John Pancari – Evercore ISI John McDonald – Sanford Bernstein Paul Miller – FBR Capital Markets Geoffrey Elliott – Autonomous Research Nancy Bush – NAB Research Ken Usdin – Jefferies Eric Wasserstrom – Guggenheim Securities Marty Mosby – Vining Sparks Chris Distacio – KBW.

Operator

Greetings, ladies and gentlemen, and welcome to the BB&T Corporation First Quarter 2015 Earnings Conference. Currently all participates in a listen-only mode. A brief question-and-answer session will follow the formal presentation. As a reminder, this event is being recorded.

It is now my pleasure to introduce your host, Alan Greer of Investor Relations for BB&T Corporation. Please go ahead, sir..

Alan Greer

Thank you, Amber, and good morning everyone. Thanks to all of our listeners for joining us today. We have with us today Kelly King, our Chairman & CEO, and Daryl Bible, our Chief Financial Officer, who will review the results for the first quarter of 2015 and give you some thoughts about the second quarter.

We also have other members of our executive management team who are with us to participate in the Q&A session, Chris Henson, our Chief Operating Officer; Ricky Brown, the President of Community Banking; and Clarke Starnes, our Chief Risk Officer. We will be referencing a slide presentation during our comments today.

A copy of the presentation as well as our earnings release and supplemental financial information are available on the BB&T Web site.

Before we begin let me remind you that BB&T does not provide public earnings predictions or forecasts, however, there may be statements made during the course of this call that express Management's intentions, beliefs or expectations. BB&T's actual results may differ materially from those contemplated by those forward-looking statements.

I refer you to the forward-looking statement warnings in our presentation and our SEC filings. In addition, please note that our presentation includes certain non-GAAP disclosures. Please refer to page two in the appendix of our presentation for the appropriate reconciliations to GAAP. With that, I will turn it over to Kelly..

Kelly King

Thank you, Alan, good morning, everybody, and thanks for joining us on our call. I hope you are enjoying a nice spring day. While this first quarter is seasonally a challenge for us, as most of you know, I believe it is a very clean and solid quarter.

And while the environment is challenging, we are really well-positioned for the rest of the year and for the long-term. The reason I say that is because we are building a business which has a very strong diversified and resilient balance sheet.

It produces steady revenue, less volatile earnings and we believe long term, less volatile steady growth in shell [ph] as well. Relative to the world, we are really excited about the future and will explain to you why as the course of the conversation. If you're following along on deck 3, our net income totaled $488 million in the first quarter.

Diluted EPS was 67. We did have a penny in MRC charges so we would say core at 68. Revenues totaled 2.3 billion which was up 1.5% compared to the first quarter of 14. Had a strong performance in fee businesses and particularly in insurance where we had a record quarter.

Our fee income ratio is up to a very strong 45.8% versus 43.6% in the first quarter of 14. ROA was 1.18%, ROE was 9.05%, and important our return on tangible common was 14%. With regard to loans which I'll give you a little bit more detail on in just a moment, excluding residential mortgage they did grow 5.4% which is pretty good in this environment.

It was led by C&I, direct retail and sales finance. If you look at slide four, we'll give you – in just a moment I'll come to slide 4. Let me stay with slide three for just a moment.

On some strategic points we did announce an agreement to significantly increase our partnership interest in AmRisc which is MGU underwriting risk, not taking risk, and to sell American Coastal to the AmRisc management team.

This is a de-risking transaction, no material impact on results, and it does eliminate some exposure we had to hurricane exposure there, so we feel really good about that. Successful completion of the Texas branch acquisition, just to remind you, we did an earlier tranche of about 21 branches a few months ago.

We just a few weeks ago closed 41 branches. Our combination of that is over $3 billion in deposits. It's a really good way for us to expand our franchise on a cost effective basis in Texas, and when we started in 2009, we were 53rd in market share, and this moves us up to 12 in market share.

So we still have a long way to get to number five – or top five, but we have come along way. So we feel really good about that.

I mentioned I was in Dallas twice in the last few weeks in a meeting with our people and some community leaders, and I will just tell you the positive momentum of our people in that market and in Houston and the other parts of Texas is really fantastic. We are being very well received the Texas, and we are very thankful for that.

We did have a successful conversion of our general ledger system which was a big deal. And now we're looking forward to benefits of the efficiency and flexibility of that new system. We continue to move down the path that would evolve to the mergers for Bank of Kentucky and Susquehanna moving through the approval process, moving as expected.

We expect Bank of Kentucky to close in the second quarter and Susquehanna in the last half, likely in the third quarter. Both are going very, very well. We have huge opportunities there. Ricky and I spent a lot of time at both of them, and we can give you more color in Q&A if you would like.

But I will just say that both opportunity are fantastic and at it this point we feel more excited about them than we did the day we announced it. With regard to expenses it was a good quarter for us, non-interest expense was $1.4 billion. We did say in our guidance that we would have seasonally higher expenses which we always do.

The first quarter includes $18 million increase in pension, a $22 million increase for payroll taxes. And so our efficiency ratio was 58.5%, but it's important if you x out these two items, the pension and the payroll, our GAAP expenses were lower this quarter.

That's the overall kind of summary, Now I will take it to slide four with a little color with regard to the lending area. In the C&I area, growth was strong. Average C&I was up $1 billion which was 10.7% annualized. That was led by corporate, mortgage warehouse and government finance.

C&I I would tell you is mostly in large participations, but that's what you would expect given that we are still fairly new in that whole space. And so we are able to get good participations in old names that just have been out there for a long time, and we just haven't been a part of the lending group. So that is working very well for us.

I will that it is very competitive out there. Spreads are tight. We have done well in terms of its impact on our spreads, because we are still pretty picky, but it is tough out there. We do expect C&I to grow in the second quarter.

It would be modest – a little bit slower though because we will have less growth in mortgage warehouse, but that depends on rates, but that's right now what we'd do. CRE in construction and development declined $38 million down 5.6% annualized. That was due to several large payoffs primarily.

We are seeing growth in single-family construction and modest growth in office and retail. Multifamily was down, but here again we are being careful in multifamily. We think it is kind of peaking, and so we are being careful in underwriting and certainly in some markets we have really curtailed lending, because we think it is overheated.

We do expect CMD to be seasonally stronger in the second quarter. CRE income producing was flat. We have some production in multifamily, hospitality and industrial but again offset by a lot of large payoffs.

I think everybody knows with these extremely low protected interest rates there are a lot of actors out there looking for assets with any kind of yield, and so we and I think for everybody in the industry are seeing abnormally high runoffs which will of course separate when rates adjust, but for right now we are seeing that happening.

The market we think in multifamily is improving, but again, we think it's kind of at the top. So it's not a problem today, but we just think we need to be careful where we're going. We expect income producing to be seasonally stronger in the second which will be good. Average direct retail was a strong quarter increased $106 million or 5% annualized.

It continues to perform really well. I've got good volume in HELOCs, direct auto, made out of the branches. Our wealth production is still very strong, record production every month. It just keeps building, and we do expect the direct retail to grow at a faster pace in the second, maybe in the double-digit period.

Average sales finance, which is again as a reminder largely prime auto order for us grew $251 million almost 10%. That was our normal production and some acquired portfolios. We expect it to be a little slow in the second, as we're being careful about tight underwriting.

We mentioned last time that this is an area also in prime auto where there's a lot of money chasing these assets and spreads are getting to be really, really tight, so we are just not willing to take growth at unacceptable spreads. And so we can expect that to be a little slower in the second.

Average residential mortgage was down $619 million or 8% annualized. This is consistent with our strategy of selling off essentially all of our conforming mortgages and the impact of last year's quarters sale of $142 million of mostly non-performing mortgage loans. That whole portfolio is performing exactly the way we want it to.

In terms of production we had $4 billion versus $3.9 billion in the fourth. I will tell you the applications were up substantially in the last quarter, and that should flow through as we head through and into the last year, and the application flow was stronger than any quarter last year.

Of course rates were way down, but we will see what happens with rates as we go forward. I am pleased that the gain on sale margins were up at 1.54% versus 1.18% for the last quarter, so we are improving our margins and still getting pretty good applications, so that is pretty good.

We do expect to some decline of residential mortgage based on the strategy, though, even though applications and productions are good. Other lending subs were down $33 million or 1.2% annualized. This is as you know a seasonally slower quarter, but we did have strong performance in equipment finance, Regional Acceptance and Grandbridge.

The second quarter will be seasonally stronger for Sheffield and afrokeso [ph], so we can expect probably double-digit growth in this category in the second quarter. So overall ex mortgage as I said grew 5.4%. We think that is very good.

With regard to the second quarter we'd expect loans to grow 3% to 5%, but if you ex mortgage, we would expect a pretty strong 7% to 9% which is a little increase in our guidance with regard to loan activities, so our strategies of very, very diversified are working very, very well.

If you look at slide five, with regard to deposits there is another very good quarter in deposit performance. Our non-interest bearing deposits grew $571 million or 5.9% annualized. Interest checking was very strong, $1.3 billion up 27% annualized. The accounts we really wanted to grown were up 8.7% which we feel really good about.

So total deposits were down 2.4%, but again that's because we are managing our mix and our costs, and we will continue to do that. I really am very pleased to say that our non-interest bearing deposit mix was 30.6% the first quarter of 2015, up 200 basis points from 28.2% in the first quarter of 2014.

So making a lot of progress in that area in terms of mix and our costs continues to come down, 0.25% in the first quarter versus 0.27% in the first quarter of 2014. So it was a solid quarter and positions us very well in terms of this protracted low interest-rate environment.

And again we think we look good going forward even though this is a tough environment, because our non-bank businesses generally aren't feeling the same kind of spread pressure the community bank is, and our mergers provide excellent opportunities for efficiency improvement as we go forward. While the market is challenging we feel relatively bullish.

Let me turn it to Daryl now for some color in some additional areas..

Daryl Bible

Thank you, Kelly, and good morning, everyone. This morning I'm going to talk to you about credit quality, net interest margin, fee income, non-interest expense, capital and our segment results. Continuing on slide six. As Kelly stated a few moments ago we are pleased to report a solid first quarter.

Our performance includes outstanding results in credit quality. Net charge-offs were better than expected coming in at 34 basis points, down 13% and well below our long-term normalized range. Excluding Regional Acceptance, charge-offs were 18 basis points.

Loans past due decreased a combined 20% showing continued improvement in almost every lending category. Going forward we expect net charge-offs to remain below 35 and 40 basis points in the second quarter assuming no material decline in the economy. NPAs declined 2% compared with the fourth quarter. NPLs declined 8%.

NPAs as a percentage of total assets remain at the lowest levels since 2007 at 40 basis points. We expect NPAs to remain stable for the foreseeable future.

Turning to slide seven, our allowance coverage continues to remain very strong to 3.6 times from 3.2 times net charge-offs last quarter, grew quarter provision of $99 million for the quarter compared to net charge-offs of $101 million. During the quarter, we completed a full review of our energy-related credit portfolio.

The allowance includes an adjustment related to this review. Even with this, our criticized and classified ratios declined this quarter. Going forward we continue to anticipate no reserve releases. Continuing on slide eight. Net interest margin was 3.33% this quarter, down three basis points and well within our expectations.

Core margin was 3.18%, down two basis points compared to the last quarter. The small decline in GAAP margin resulted from lower yields on new loans, runoff of acquired assets, offset by improved funding mix.

Looking forward to the second quarter, we expect GAAP margin to decline six to eight basis points driven by lower interest rates and runoff of acquired assets. Core margin will likely be down a couple of basis points mainly due to lower yields on loans and increased competition. We expect net interest income to be flat next quarter.

We became a bit more asset sensitive in the fourth quarter due to funding mix changes. This positions us to benefit when interest rates begin to rise. Turning to slide nine. Effective January 1, we adopted new accounting guidance related to qualified affordable housing investments.

So you will see some reclassifications in 2014 related to this new guidance as well as a couple other immaterial reclassifications to conform more closely with industry practice. We had a strong quarter from our fee income producing businesses. Our fee income ratio came in at a very healthy 45.8% for the quarter.

Total fee income was $1 billion for the quarter down $25 million compared to the last quarter.

The change in fee income was driven primarily by a decrease in mortgage banking income, mostly due to lower net MSR income, a decrease in investment banking and brokerage fees driven by a decrease in capital markets activities and lower service charges on deposits due to fewer days and higher compensating deposit balances.

We did however experience seasonal growth and employee benefits commissions resulting in a record quarter for our insurance business. For the second quarter, we expect growth in all major fee categories. Turning to slide 10. As expected, our non interest expenses were up due to seasonal factors. Personnel expense increased $36 million.

This was mostly due to a $22 million increase in payroll taxes and an $18 million in pension expense offset by a slight decline in FTDs. In non-interest expense, loan related expense decreased mostly due to a $27 million charge in the fourth quarter.

Other expense increased $42 million due to prior period benefits for franchise taxes and insurance related expenses. And professional expenses declined $14 million due to lower legal fees and costs associated with strategic projects.

Looking at taxes, our effective tax rate was 30.6% for the fourth quarter and should remain at a very similar level in the second quarter.

Looking forward we expect second-quarter expenses to increase 2% to 4% driven by annual merit in increases, production related incentives, professional and IT services expenses and the impact of the Texas branches and the Bank of Kentucky. We expect to achieve positive operating leverage in the second quarter. Turning to slide 11.

Capital ratios remained very strong with common equity tier one capital at 10.5%. Fully phased in common equity capital was 10.3%. Looking at liquidity our LCR remains very strong at 130%, and our liquid asset buffer at the end of the quarter was very healthy at 13.7%. We were very pleased to receive a non-objection to our capital plan.

Later this month we plan to increase the quarterly dividend by $0.03 per share to $0.27, a 12.5% increase. Additionally we are approved for share buybacks of up to $820 million beginning in the third quarter of this year. Our capital plan also included the Texas branch acquisition, the Bank of Kentucky, Susquehanna and the AmRisc deal.

Looking briefly at our segments, on slide 12 the Community Bank's net income was down $41 million compared with last quarter due to seasonally lower revenues. The segment had very good loan production.

Compared with the same period last year, commercial loan production was up 5%, and direct retail lending was up 50% due to an increase in home equity lines of credit. Additionally, Bancorp production increased 9%. Non-interest expense decreased 3.1% compared to like quarter. The Community Bank successfully converted the branches in Texas.

Finally we are preparing for the upcoming acquisition of the Bank of Kentucky planned for the second quarter and Susquehanna for the second half of 2015. Turning to slide 13. Residential mortgage banking net income declined $18 million.

This was driven by the runoff of the mortgage loan balances and lower production volumes sold offset by higher gain on sales spreads. On slide 14 dealer financial services had net income of $43 million, an increase of $9 million compared to last quarter driven by lower provision expenses and continued strong loan growth.

Asset quality indicators for regional acceptance continued to perform very well within our risk appetite. Turning to slide 15, our specialized lending net income declined $7 million to $57 million compared to last quarter due to seasonally lower loan production. Like quarter loan growth was up 19% due to Grandbridge, Sheffield and Commercial Finance.

On slide 16, insurance had a strong quarter with segment net income of $72 million up $7 million linked quarter. Revenues were up 3% for retail, 2% for wholesale and 3% in total. Additionally, insurance enjoyed strong like quarter new business growth of 32% for retail and 23% for wholesale.

Regarding the transaction with AmRisc and American Coastal, we expect to have a $30 million $40 million merger-related charge next quarter. Remember that this transaction eliminates our exposure to underwriting risk and enhances an investment in a high-growth business.

And lastly, on slide 17, the financial services segment experienced excellent linked quarter loan and deposit growth driven by corporate banking. Wealth also had record lending production, an increase of 39% compared to the fourth quarter.

In summary, we had a strong performance in a seasonally challenged quarter driven by excellent credit quality, record insurance income and controlled expenses. We have great momentum going into the second quarter with a stronger outlook for loan growth and fee income.

We are excited about our two upcoming bank acquisitions, the Bank of Kentucky and Susquehanna. Now let me turn it back over to Kelly for closing remarks and Q&A..

Kelly King

Thank you, Daryl. So overall again I think it was a very solid quarter. Relative to the market we had really good loan performance, excellent deposit growth, good fee income, record quarter for insurance, expenses were lower exile [ph] seasonal in pension expense. Most importantly we are well-positioned for the rest of the year and going forward.

Our non-bank businesses have really given us diversified income which is less volatile. Efficiencies in M&A are really going to begin to pay off for us. In this environment it's really about consistent strategies and excellent execution. That is what BB&T is good about. Alan….

Alan Greer

Thank you, Kelly. Amber, at this time if you would come back on the line explain how are participants can call in and ask a question. Thank you..

Operator

Thank you. [Operator Instructions] We will go first to Erika Najarian with Bank of America..

Erika Najarian

Morning..

Kelly King

Morning..

Erika Najarian

My first question, Kelly, is on your updated outlook on the rate environment.

I remember last earnings call you were optimistic about potential fed actions this year and I think investors in the market are a little less so, if you could give us an update on how you think rates are going to trend for the rest of the year? and then Daryl, maybe as a follow-up to that, if rates don't go up in 2015, what the trajectory is for BB&T's core name, both on the stand alone BB&T basis and then overlaying Susquehanna?.

Kelly King

Erika, that is obviously the question of the day I think for every. So, I tell you what I personally think. I think the Fed is going to raise short-term rates in the June to September time frame in spite of all their rhetoric about the recent changes and so forth.

The reason is because I think they believe they need to get started on moving off the zero-based level. The economy is not great, but it's not bad. They really need to begin getting to psychology for a movement in rates, because at some point you've got to get rates up so when you go down you have some cushion.

Now, having said that, I don't think you can expect a quarter every time they meet. And so, it is going to be a quarter that kind of signal's that its started and I think they're going to be very cautious about their wording and maybe even they'll say give you a quarter and kind of take it back, you know? Don't spend thins come right back.

My point is they will start the process. So, I don't think over the next year and a half or so you should expect a material change in rates even though there will be a change in the direction. That means the rate environment will still be challenging for us and everybody else.

And so, you know, our plans in general are we keep hoping and it would be nice if rates went up a lot. We're not counting on that. We're planning on running our business assuming that the environment about like it is, and we think we've got strategies to enable us to do that..

Daryl Bible

Erika, on your second part of your question, the guidance that we gave for margin, even though Kelly believes the rates are going up, we always use the forward curve when we model our projections. And we ran our models this month, we basically had no rate increases for 2015.

It was really the month of December which basically had no impact for our company and margin. So, to answer your question, you know, I would expect our core margin to probably drop about three basis points in the second quarter.

From that standpoint you are assuming we are able to get our loan growth targets projecting for the next several quarters we expect core margin to be flat. GAAP margin will probably be about 10 basis points higher than that for the next couple of quarters.

As Susquehanna comes online in the second half of the year, that will improve our GAAP margin probably in the neighborhood of 10 to 15 basis points potentially and as that gets closer we will probably give a little bit more color by then..

Erika Najarian

Great.

Just my follow-up question, you have been open in terms of potential consolidation activity going forward and we've seen in some of the small and midsize peers in your footprint we are starting to see credit trends create even outside of energy and I guess the question year is do you think the willingness to sell or least the willingness to negotiate a more reasonable price is sort of the issues in credit – is that going to change the tone of your conversations in 2015?.

Kelly King

I think, Erika, everybody is experiencing the same environment Eric the interest rate you just alluded to has challenges in terms of technological costs going up a lot. Regulatory costs are going up, and you can't beat that environment by making poor quality loans and low priced loans. It is a very challenging environment.

In to be honest, in this kind of environment it is a cost control game. You can't do so much in – that looks like adding scale. Do as much as you can organically but you can't push that because you might get scale and expenses but you lose it on net income as a provision. Our answer is mergers make more sense for us.

I do believe to your point, Erika, others are beginning to see the same thing and I don't think that's a sign of witness for them. I think it's just a sign of scale advantages in a tough environment that's going to persist for some time.

I expect the conversations to be more kind of practical and realistic about M&A going forward because I think everybody is settling into the recognition that is going to be a protracted tough environment..

Erika Najarian

Thank you..

Operator

We will go next to Gerard Cassidy with RBC..

Gerard Cassidy

Thank you, good morning guys. Kelly, can you share with us, you were talking about some of the lending areas where the competition is really intensified and more actors have come into play here.

Is a non-bank competitors you are seeing more of for more just traditional depositories? Could you compare to the last time you saw this type of competition? Was at 06 or 05 for that time period?.

Kelly King

Gerard, you have been watching us a long time Mike I have. This time it is tougher and the reason is because there are more actors out there. What we've got going on globally is obviously an extended period of really low interest rates and what's that is doing is causing assets all around the world to be chased by a lot of money. The U.S.

has relatively higher yields anywhere except in China. Money from everywhere is – higher-yielding assets in the U.S. ensure enough in private equity funds and hedge funds and business development corporations, all kinds of factors out there competing with us – this environment is tougher than it was before.

Bank to bank competition first time versus last time, it is probably a little tougher – this kind of long-term extended – I think everybody is reacting to a really tough environment. I think some frankly of getting a little overzealous in terms of trying to chase – and taking a look bit more risk than they ought to.

Everybody says everybody else does it and we don't do it so I'm not trying to be critical. I'm saying it is a tough environment and everybody is trying to do the best that they can do. At least for us we have said consistently we are not going to chase loan volume and expense for quality.

'S loan volume as I tell our board is extraordinarily good relative to the environment we are experiencing..

Gerard Cassidy

Thank you. Too follow-up, you guys have obviously converted over to a single general ledger.

Maybe Daryl can you share with us how much further do you have to go for updating your systems and second, how big of that acquisition could you do at the systems with the systems that you adjust implemented? What's the capacity of those systems?.

Daryl Bible

Gerard, the system we went to is an SAT general ledger system. It is a very proven ledger system and the industry. Not as much in the U.S., but around the world in Europe and other countries. I think this is very scalable and easily double our size and maybe much more.

One of the large competitors in the U.S., one of the top four banks also just converted to this general ledger system and they are a trillion plus company so I think it is very scalable..

Kelly King

Gerard, to prove that point, Chris and I about three weeks ago went to Australia in Sydney and Melbourne and visited three banks using SAP and we got extremely confirming feedback in terms of quality – we could certainly double easily our size with this foundation..

Gerard Cassidy

Kelly, are you looking to expand your footprint into Australia?.

Kelly King

I really like Sydney, Gerard, but it might be a few years before we get there..

Gerard Cassidy

Okay, thank you..

Operator

We will go next to Betsy Graseck with Morgan Stanley..

Betsy Graseck

Hi, good morning. A couple of questions. One was on the expenses, you know you called out where we are expecting to see them go, one of the reasons it was acquisitions.

I was wondering if you could give us some color as to which are thinking there especially with Susquehanna – and maybe if you could speak to acquisition impact on revenues in the various lineups you called out?.

Daryl Bible

So for the acquisitions and the second-quarter impact, B etsy, if you take the 2-4% increase I would attribute 1.5% of that to city and the bank of Kentucky. It is real there and it is mainly in line items and personnel and occupancy are the main drivers for that category.

As you get into third quarter, Susquehanna will have a much more significant impact. If you look at their expense base today it is about $500 million on an annualized basis. In the – days we have phased in going over 12 to 18 months so it's going to have an impact initial on our run rate.

I think it will update that a little bit better next quarter as we get closer to that acquisition closing, but you can kind of look at Susquehanna's numbers they released yesterday and use that as a gauge and layer in expenses. We say we get a 32% – we think that is definitely doable over a 12 to 18 month period peak..

Betsy Graseck

On the revenue side – you didn't call out the acquisitions impacting revenue so just wondering if it just wasn't as big of a benefit that you see in Q2 and more of it Q3 event or two hard to parse it out?.

Daryl Bible

The city deal is one that is in for the second quarter for the whole amount and that is basically there is not a real difference between the revenue expense pretty much matching each other. I think over time is where we get the accretion.

The loan growth and the headcount growth over time, that is how we get that accretion and we have been very successful. We expect this went to be on track so that is how that will be accretive.

For bank of Kentucky we do get a loan portfolio of about $1.3 billion that were going to get towards the second quarter and that will have an impact on the first quarter from a revenue perspective..

Kelly King

Betsy, remember file there is a little bit of a lag time, in all three of these cases we think the light will be shorter than typical. The reason is because in all three cases we are entering very large markets with very, very low market shares, with more products, more services, our strategies are very effective in this kind of market.

Rick and his team think that, and I totally agree, that will would be able to ramp up the revenue side of all three of these acquisitions very quickly relative to other traditional mergers..

Betsy Graseck

To get some positive operating leverage in the second quarter, but it should accelerate from there as the revenues come through from these deals.

Daryl Bible

That's right..

Kelly King

I think, you know, these deals close, Betsy, and as we achieve cost saves, you know, positive operating leverage for the next six to eight quarters should be very achievable..

Betsy Graseck

Okay, thanks..

Operator

We will go next to Matt Burnell with Wells Fargo Securities..

Matt Burnell

Good morning folks, thanks for taking my call.

Daryl, maybe just a question if you can sort of on a BB&T standalone basis, with the general ledger system now up and running, is there much in the way of cost benefits that you're getting from that conversion, or are you still running sort of dual systems at this point and you don't expect to see much in the way of savings in the next few quarters?.

Daryl Bible

We converted over Presidents' Day weekend in February. We ever really decommissioned the old system, that is going to take place later this quarter or into the third quarter. I think that will phase in over time. I would say the efficiency of the system plays out as we continue to automate and improve our manual processes to automated processes.

It's going to take time for that to happen. The real benefit of these systems is there is any efficiency play for automation but it's really the more you can attach to the systems so now we have basically a work horse general ledger system.

The key now is to try to get all of our other systems onto this system to get more efficiency to scale rather than have lots of other ancillary of the systems that support and convert more to the SAP environment so we have better control and more efficiencies and more automation. So that will play out over probably the next two to three years..

Matt Burnell

And maybe a question for Clarke, in terms of the delinquencies, those were down quite nicely both in an early-stage and 90 plus basis yet you were still suggesting no additional reserve releases going forward.

How are you thinking about the trend in delinquencies and criticized assets going forward?.

Clarke Starnes Senior EVice President, Chief Risk Officer & Vice Chair

Great question, Matt, and I think our view is that we're operating more or less at or below normalized levels in a very benign current performance environment.

While we feel really good about that and that's an opportunity to outperform and hopefully have a lower provision if our losses are lower, at the same time we are growing our loan book nicely, particularly in large corporate and other areas and we want to make sure we are properly and adequately reserved so that is why we said we don't believe it's appropriate right now to be releasing but we still feel good about the opportunity to outperform on credit in the near-term here..

Matt Burnell

Thank you very much..

Operator

And we will go next to John Pancari with Evercore ISI..

John Pancari

Good morning.

Back to the margin Outlook, on the core margin, what gives you confidence that the core margin flattens out in the third quarter excluding rates and excluding deals following the compression you do expect in the second quarter and the compression we saw this quarter?.

Daryl Bible

John, we have talked about this before over the last year or two. For us too have our core margin flattens out, we are really hoping and getting – loan categories. We need to get to the loan growth in our specialized businesses and our CRE businesses and those businesses to actually outgrow. But we are slowing their growth – lowest spread businesses.

We are slowing the growth in prime auto which is also a slower spread business. As we slow that growth down and increase the growth in the others it is really the asset mix that is really what is driving the quarter stabilize. On the liability side there really isn't a whole lot of room to come down.

That is really what we need to have happen for the core margin to stabilize..

John Pancari

And I can happen without commercial real estate really picking up all that much because buyer tone –.

Daryl Bible

We believe it is so with the forecast we have..

John Pancari

Okay. Thanks for the color on the margin trajectory.

I am wondering what is your margin guidance particularly with the back half of 15? What does that imply in terms of your spreading – expectations?.

Daryl Bible

If you just look at the core bank, we would expect – income to start to rise as our loan growth kicks in. As bank of Kentucky basically comes in towards the end of the second quarter and have the full effect in the third quarter, that would also be a benefit there.

As Susquehanna closes sometime hopefully in the third quarter, that would also have a huge benefit. But just all core basis by itself, we believe and are I will start to grow from second to third to fourth..

John Pancari

Okay, all right.

Lastly, Daryl, based upon your earlier answer around – mortgage abatement, is it fair to assume the declines – portfolio should continue here?.

Daryl Bible

Yeah, we have projections – it came down a lot this past quarter about 8% but that was driven partially by the loan sales as well as the refi and everything. I think the pace of it coming down will be slower the next couple of quarters that it should also shrink.

So you will see a pretty good Delta between the core portfolio as well as the portfolio excluding mortgage. So I would expect it to continue to shrink not as much..

John Pancari

Okay, thank you..

Operator

We will go next to John McDonald with Sanford Bernstein..

John McDonald

Hi, good morning.

I just wanted to see if there's any more precise estimate of the timing of the Susquehanna close, Daryl? In terms of our modeling, should we think about that you're open to close right at the beginning of the third quarter or is it just still very uncertain?.

Kelly King

John, this is Kelly. You know, this environment is a different environment than any other we have played in. In the old days you could predict with a lot of positioned exactly when things could occur. It's really not that predictable today. As I said in the opening remarks we have a lot of confidence that will close in the second half.

In all honestly at think it will close in the third quarter but I can't be precise enough whether it is July or August, I just can't be that precise..

John McDonald

Okay. Maybe, Daryl, you could help us think a little bit now, I know you said you would be more details later about the initial impacts in the first quarter when you do close that deal.

Is it dilutive upfront before you get these saves? Just any sense of the timing of these saves and also the merger charges, how should we think about those as the first close the deal? Thanks..

Daryl Bible

The merger charges obviously will be pretty heavy in the first quarter two when we close it. I would say from an earnings per share basis in the first quarter it's probably not that accretive Tom a maybe a penny or two.

Early on it is getting the cost saves and getting the businesses to perform and getting the growth engines and getting all of our products and the people in Susquehanna trained. When Ricky does his magic with the community bank, that really plays out but it doesn't happen in the first quarter. It takes a year or two..

John McDonald

Okay, but it could be accretive by a penny or two – even in the first quarter or two?.

Daryl Bible

It's possible, yes..

John McDonald

Okay and then one follow-up question on deposit service charges.

What did you see this quarter in terms of seasonality pressure on that line and how much are you seeing in maybe behavioral changes with folks managing their balance is better and having less overdraft and fewer deposit service charges?.

Ricky Brown

This is Ricky, I think you answer your question. Obviously seasonality – but balances increasing or offsetting analysis service charges so they are using balances to pay for service challenges instead of hard fees. Certainly overdraft behaviors are becoming more managed by our people. I think a lot of that is the – benefit they are getting.

They are using this savings to not necessarily spend more but manage opportunities in their existing lives so that not over drafting as much. Those impacts together had the decline you saw in service charges. We are still seeing great deposit growth. Balances are continuing to increase.

That momentum continues and that could continue to put some pressure on service charge income as those behaviors continue. Certainly want to continue to try to grow accounts and with the increase in accounts you get the potential for more service charges based on volumes – as we go into the second, third and fourth quarters of the year..

John McDonald

Okay, thank you..

Operator

We will go next to Paul Miller with FBR Capital Markets..

Paul Miller

Thank you very much. On the mortgage banking side, you talk about this segment the mortgage income was down to to lower servicing costs, – I'm a little confused about why was down wax..

Daryl Bible

In the fourth quarter, we had a reevaluation in our MSR assets see take that revaluation away, I would say mortgage banking was essentially flat which is actually pretty good because usually the first is a weaker quarter.

It is really set up to have a pretty strong second quarter after good start so we have pretty good momentum in mortgage revenue right now..

Paul Miller

And secondly, a couple of your competitors are saying the purchase market especially in Florida is doing very, very w ell, probably better than most people but given the purchase world was a disappointment a couple of years ago, I'm just wondering if you could – at any color to that?.

Ricky Brown

Paul, this is Ricky again. Paul, – we spent a lot of time down there the early part of the year visiting our regions there and in every market, we are seeing very strong active purchase activities spanning be price ranges from low to high.

Another thing we will see – would heard a lot about the weather in the Northeast causing people to say I'm coming to Florida and I'm going to be there. That impact is probably anecdotal but I think it shows you that Florida is back and people are again moving to Florida.

They are buying homes – particularly in South Florida with – coming in buying condos. We see Florida just as you describe it, a much bigger more robust purchase market..

Paul Miller

Thank you very much guys..

Operator

We will go next to Geoffrey Elliott with Autonomous Research..

Geoffrey Elliott

The context of assets you're looking at essentially buying, how do you think about the assets of the businesses, the GE capital selling – BB&T ?.

Kelly King

Jeff, we think the asset sales – are frankly going content in your especially – optimize the use of capital. We think that is a good thing for banks like us because as we talked about organic growth on a good quality basis is challenging so we're looking at everything that's available out there in the marketplace.

Obviously we would be interested in any huge megadeals like Wells Fargo as has been talked about but we look at deals that make sense for us. We are fairly positive that some of those acquisition opportunities will come to fruition..

Geoffrey Elliott

And then just shifting a little bit on expenses, I'm kind of curious in the divergence between personal expense up 6% year on year and full-time employees down 20%.

I understand – with all of this, if you could just explain why those trends are so different?.

Kelly King

Besides pension, we had an increase on – quarter pension and seasonal factors but on a like quarter basis, it is mainly the – is the main increase or decrease. We also and strong insurance revenue which tends to payout higher incentives so it's probably Ward incented related and pension related.

We maybe had an uptick probably in health expenses and flex benefits from that perspective that would probably be the other driver..

Geoffrey Elliott

Thank you..

Operator

We will go next to Nancy Bush with NAB research..

Nancy Bush

Good morning. Two questions here. Could you expand a little bigger discussion of the am risk transaction? I think you said you significantly – and significantly increased your partnership interest at the same time the got rid of a lot of risk so assorted missing a piece here.

Could you just explain that? And also if you could repeat the merger charges that will accompany that?.

Chris Henson

Nancy, this is Chris Henson. We owned a portion of am risk. Am risk is the underwriter that underwrites wind catastrophe coverage. That gets place with many underwriters throughout the world, one of which was our own America coastal which we owned 100% of. What they did was underwrite condominiums in the state of Florida.

We took real underwriting risk in America coastal. Both of these businesses were started up back in the 2006-2007 timeframe. Am risk as a general underwriter – both have performed exceptionally well. – has risen to the third largest in the U.S.

High margins and a very high growth business and we just thought prior to what I call sort sword of the New World being and underwriter might've been okay. Sort of in the world operate today – being in the underwriting business is probably not a place for us to be long-term.

It might've been okay for our performance but probably not the best place for us. More importantly, and risk is really key to our franchise. If you think about it, we have the second largest wholesale – business in the country. What they really focus on is placing hard to place coverages.

One Kigo to partner in this is am risk in this whole underwriting wind cap coverage. What am risk really brings us is higher-margin high-growth no risk of loss and it behaves within the wholesale segment as an underwriter almost because it's really about large underwriters outsourcing – so it is a bit of a hedge in the wholesale business.

It is key to franchise long-term and we thought it made much more sense to increase our interest there. It is the same management team run the – the one that has been running America coastal..

Kelly King

This is Kelly, – as Chris said we did the American coastal thing about nine or so years a go.

We did it at a time if you recall that most of the underwriters had left Florida and we were doing Florida and we want to show market support so without there was an opportunity to provide a bit of capital in that market and we have these really good underwriters in am risk that new that market extremely well but we only put $50 million in it.

– we actually made a lot over the last seven or eight years and we frankly redeployed that into the – unit Chris described. We made some good money and decided not to be grieving took it off the table and we put it into the core part of our business that does not take risks...

Clarke Starnes Senior EVice President, Chief Risk Officer & Vice Chair

I would think other really as a trade. – into more of a broker..

Nancy Bush

Okay, so are you a minority partner in am risk, if I could get you to discuss your partnership interest?.

Kelly King

Absolutely. We are majority holder of am risk, a clear majority. I call it a significant partnership interest. In terms that you ask about the balance sheets, we really experienced again on the transaction. It is just from a goodwill impairment perspective, we have to look at it from the context of the entire wholesale segment.

When you take that into account we had a small impairment..

Nancy Bush

But I think Daryl had said something, can you tell me what you said the charge was going to be in the second quarter?.

Daryl Bible

The goodwill impairment is probably going to be between – call it $35 million give or take..

Kelly King

And it's all good well..

Unidentified Analyst

It's a non-cash charge..

Kelly King

No, we had a positive economic gain because the overall proportion of that business in the overall insurance business. We have 90% ownership in am risk and that is a really good position for us because it is a very good business..

Nancy Bush

Okay. My follow-up question, I think you cited a 1.5 per% gain on sale and the mortgage business is quarter. That's a bit behind some of your competitors which I think are reporting in excess of 2% gain on sales.

Is a mixed issue for you guys? What do you expect that 1.5% to go in the second quarter?.

Daryl Bible

It is really a mixed issue. If you look at the pieces, retail spread was 3.62 and correspondence spreads were 36. Correspondence was about two thirds of the business which is really why it was down lower.

We expect going in this next quarter to have stronger purchase activity and stronger retail so it should move into the other direction this next quarter..

Nancy Bush

Thank you..

Operator

We will go next to Ken Usdin with Jefferies..

Ken Usdin

Good morning guys. You alluded a little bit to the Ricky Brown magic in retail but I'm – on the Susquehanna side. You mentioned 10 to 15 basis points a potential increased to the – post- close. They had a – when I look at the numbers.

I know you're going to give us more detail later on but can you help us understand what you were saying that would be incrementally beneficial because that implies maybe a four-port 5% – is it residual lease accounting or just where rates are relative to announcement? Any color there would be helpful. Thanks..

Daryl Bible

Typically what we do an acquisition – what we always do is we basically taken all the client activity so we taken the client owns inclined deposits. We were very hard to X out any non- claim borrowings – and other opportunities there. And in the investment portfolio decision is really a decision on whether we need they liquidity or not.

If you don't need securities or liquidity and also helps razor margin. There are a lot of things you were to optimize the overall piece so it fits into your total organization but we will give you more color next quarter on that..

Ken Usdin

I guess if that math is right the type of earnings accretion you could get relative to that 3% indicated could be decently larger?.

Daryl Bible

It's going to be off a smaller base because you have smaller earning assets….

Ken Usdin

That's a fair point. Okay. Secondly on the insurance business. You guys have been talking about 6% – organic growth and you had some – I was wondering if you could just elaborate, there were some changes in the seasonality.

Could you talk about this organic opportunity and if we should see a better year over year trajectory from your?.

Chris Henson

It's Chris again. If you look on a same-store sales basis it would be about 3% quarter over quarter kind of common view. What we expect is a better second quarter than we had first. Generally this is busy the second quarter is going to be the strongest followed by the first followed by the fourth and the third.

What you are referring to is most of the EB business as Daryl alluded to earlier hits in the first quarter. We still believe to the balance of the year we're going to have enough strength out of the business to – five to 6% core growth year over year. So we feel very good about that.

What you're seeing right now because we haven't had large loss periods, the retail businesses are sore – we are seeing very strong strength in the retail business. As Kelly alluded to, retails new retailers new business growth was 32%, wholesale was 23. The new business growth was about 26%..

Ken Usdin

Okay, thanks guys..

Operator

We will go next to Eric Wasserstrom with Guggenheim securities..

Eric Wasserstrom

Thanks very much. Just a couple of questions. Versus the foreclosure inventory on the legacy portfolio, excluding the FDIC sales, it's the members but it's ticked up pretty consistently over the past few quarters.

Can you indicate what's driving that trend?.

Clarke Starnes Senior EVice President, Chief Risk Officer & Vice Chair

Eric, this is Clarke. That is mostly in our prejudicial mortgage in some of the – and getting the foreclosure is done and also we had some delays and closings frankly in the first quarter because of the weather but we feel really good but we look out on the pipeline.

I believe you will see that stabilize to strike him down a bit so were not concerned about it. It's mostly working for residential stuff but we feel good about it..

Eric Wasserstrom

Great, thank you. And/or brokerage commissions line item was down a bit in the period which is a little bit different from peers.

Were using just a different trend activity than the broader markets?.

Daryl Bible

We just had really strong equity deals in the fourth-quarter that in fact strongest in our history. We had the biggest – so we are just bouncing back from that. If you look at the core business it is still doing very well. – the retail broker commissions have grown about 9% so it's really nothing more and we have a strong fourth-quarter..

Eric Wasserstrom

Got it. Lastly, as I think about your common equity Tier 1, it seems like there are several puts and takes.

There is an issue is coming and also some buyback on the numerator and the denominator you've got assets coming on potentially some relating as those assets move to the fully phased-in basis which may be Susquehanna is it may be doing today and all that kind of thing.

Net of all of that, which be our expectation about your resulting common equity tier one add year and your and versus where it is today? Is that higher or lower?.

Daryl Bible

For the – if you looked look at the dividend request that we had and the buyback and the four acquisitions we had embedded in there, we have well over 100% use of our retained earnings over this five quarter period.

So if you look at our common equity tier one call it 10 and a half now transition basis it's probably going to end up a little better 10, call it 9.8 give or take 10 basis points so we'll probably going to use 60 basis points of capital over the next five quarters..

Eric Wasserstrom

Excellent, thanks very much..

Operator

We'll go next to Marty Mosby with Vining Sparks.

Marty Mosby

Daryl, I went to ask you a little bit more and maybe even challenge on the sale of the mortgage residential and running that portfolio down. If you look, the use our three to 3.5% on new originations and if you get rid of that the only thing you can put it into is securities.

Kelly didn't think rates were going up that quickly so I'm just curious what's driving the overall thought process here?.

Daryl Bible

I know Marty you are an old CFO finance guys so you understand all this stuff, but if you look our match funded basis and you look at these assets, these assets have a credit spread we are putting on the books well north of 100 basis points if you actually try to fund these assets call it 80 basis points.

The negative complexity you have an rates eventually do go up these assets will really start to extend out and it's just a really tough asset to fund properly over the long term. I think selling as much as we can out and getting the revenue that we can is the right thing for our company right now. All about overload businesses are growing really well.

We are growing even with this running off so I think that's positive. We are stabilizing core margin with basically flat interest rates which is really pretty good in this environment..

Kelly King

Marty, you have to keep in mind, our primary driver in this is diversification. Even if it's – were just not – not consistent with our long-term diversification strategy. We wanted to bring it down some. It's not dramatic but we wanted to bring it down some to get it in line with our justification plan..

Marty Mosby

Daryl, just pulling that altogether, what you are substituting out is the extension risk for shorter securities which is that is really what is making more asset sensitive so when you're looking at that each quarter, asset sensitivity getting a little bit stronger, is that what is driving that needle there?.

Daryl Bible

Is one part of it but the other piece is really the unbelievable strong growth we have gotten in core deposits. Core deposits, they are strong for the industry. Our core deposits growth and community bank and corporate banking has been phenomenal. If you go back six or seven years ago, the percentage of DDA to our funding was in the midteens.

We are now over 30% DDA funded. That is just a completely different BB&T..

Marty Mosby

And then just lastly, Kelly, you talked a lot about the pricing pressure on loans.

As we do see rates starting to move up slowly, can you envision with all the liquidity which is driving like you were saying be chasing of assets maybe being the opposite and allowing a little bit more room once you get some relief with rates moving even modestly higher to be up to re-create some deposit spreads?.

Kelly King

Absolutely. I think that's an area that will create the training of the deposits in the system. I think it will create an opportunity for this asset investors to – and all of that will create asset pricing increase with the banking segment..

Marty Mosby

What about deposit spreads?.

Kelly King

The deposit spreads – but I personally think is – simply because we have given up a lot of deposit you are things like NSF's and other actors over the last two or three years. I think all of that will be Incorporated into decision-making which will cause a lag on the deposit pricing as we go up..

Marty Mosby

Thanks..

Operator

We will go next to Chris Distacio with KBW..

Chris Distacio

Good morning Kelly and Daryl, how are you?.

Kelly King

Good morning..

Chris Distacio

Most of my questions have been answered but I wanted to go over the accounting change in the quarter. That improves are operating leverage overnight, correct? – the offset is not an expense –.

Daryl Bible

That's correct. We basically move a negative income item out inputted in the – item. We also restated 2014 financials so if you go back and compare numbers versus last quarter you're going to see the 2014 change. This is proportional accounting we had to do for our tax credit businesses..

Chris Distacio

Okay, I appreciate the color on page 18 of the supplement in terms of what it would have been in the past.

If I were to average those numbers both on the other income impact and the tax impact that would be roughly the same for the quarter? In other words you would've benefited from the change – injured taxes would've been up by about $40 million on the accounting change?.

Daryl Bible

That's right, Chris..

Operator

That concludes today's question and answer session. I would turn the conference back over to Alan Greer for additional or closing remarks..

Alan Greer

Thanks, Amber. Thanks would joining us today. This concludes our call..

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